Logistics Management Study Guide
Questions
Course Introduction
Logistics Management focuses on the efficient planning, implementation, and control of the movement and storage of goods, services, and related information from the point of origin to the point of consumption. This course covers key concepts such as supply chain management, inventory control, transportation, warehousing, material handling, order fulfillment, and the integration of logistics with other business functions. Students will explore strategies to optimize logistics networks, improve customer satisfaction, and reduce costs through case studies and real-world applications. Emphasis is also placed on the role of modern technologies, sustainability practices, and global logistics challenges in todays dynamic business environment.
Recommended Textbook Operations and Supply Chain Management The Core 4th Edition by F. Robert Jacobs
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16 Chapters
1083 Verified Questions
1083 Flashcards
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Chapter 1: Operations and Supply Chain Management
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71 Flashcards
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Sample Questions
Q1) Green and black belt programs teach six-sigma quality tools to managers at many corporations.
A)True
B)False
Answer: True
Q2) Investors pay close attention to efficiency and productivity measures like net income per employee because they are interested in how well the firm manages its workforce relations.
A)True
B)False Answer: False
Q3) Use of systems like point-of-sale,radio-frequency identification tags,bar-code scanners,and automatic recognition has made it more difficult to understand what all the information is saying.
A)True
B)False Answer: False
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Page 3
Chapter 2: Strategy and Sustainability
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) major competitive dimension that forms a company's strategic operational competitive position in their strategic planning is which of the following?
A)Cost or price
B)Focus
C)Automation
D)Straddling
E)Activity-system mapping
Answer: A
Q2) The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features,services,and technologies into its current portfolio it is called straddling.
A)True
B)False
Answer: True
Q3) Productivity is a relative measure.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Forecasting
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90 Flashcards
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Sample Questions
Q1) Which of the following is the portion of observations you would expect to see lying within a plus or minus 3 MAD range?
A)57.05 percent
B)88.95 percent
C)98.36 percent
D)99.85 percent
E)100 percent
Answer: C
Q2) If a firm produced a standard item with relatively stable demand,the smoothing constant alpha (reaction rate to differences)used in an exponential smoothing forecasting model would tend to be in which of the following ranges?
A)5 % to 10 %
B)20 % to 50 %
C)20 % to 80 %
D)60 % to 120 %
E)90 % to 100 %
Answer: A
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Chapter 4: Strategic Capacity Management
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Sample Questions
Q1) Best operating level is usually a multiple of the level of capacity for which a process was designed.
A)True
B)False
Q2) When deciding to add capacity to a factory which of the following need not be considered?
A)Maintaining system balance
B)The frequency of capacity additions
C)Use of external capacity
D)Immediate product demand
E)Availability of raw materials
Q3) production facility develops virtuosity and works best when it focused on a widely varied set of production objectives.
A)True
B)False
Q4) The problem of keeping demand sufficiently high to keep a large factory busy is a sales issue and not a diseconomy of scale.
A)True
B)False
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Chapter 4: PART-A: Learning Curves
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Sample Questions
Q1) Learning curves have a wide range of business applications.
A)True
B)False
Q2) At the 10<sup>th</sup> repetition of job it is timed at 100 minutes.If the learning curve for this job is 80 percent,what is the estimated time for the 100<sup>th</sup> repetition of this job?
A)47.66 minutes
B)62.50 minutes
C)80 minutes
D)92.50 minutes
E)100 minutes
Q3) You time someone completing a single task the first time at 100 minutes and the second time they do the task it takes 90 minutes.You should use a 90 percent learning curve to estimate the length of time this worker will take to complete this task in the future.
A)True B)False
Q4) Learning curves can be applied to individuals and to organizations.
A)True
B)False
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Chapter 5: Projects Manufacturing and Service Processes
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Sample Questions
Q1) Complex projects are often subdivided into a series of tasks that are typically configured to be not longer than several months in duration.
A)True
B)False
Q2) matrix project attempts to blend properties of functional and pure project structures.
A)True
B)False
Q3) In a CPM analysis if you subtract the early start from the late start the result is the activity's slack time.
A)True
B)False
Q4) CPM is an abbreviation for Critical Path Method.
A)True
B)False
Q5) The project indirect costs associated with a project include overhead,facilities,and resource opportunity costs.
A)True
B)False
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Chapter 6: Manufacturing Processes
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Sample Questions
Q1) Process selection refers to the strategic decision of selecting which kind of production processes to use to produce a product or provide a service.
A)True
B)False
Q2) Which of the following is not a basic type of process structure?
A)Product-process matrix
B)Workcenter
C)Manufacturing cell
D)Assembly line
E)Continuous process
Q3) The efficiency of an assembly-line is found by a ratio of the sum of all task times divided by the cycle time.
A)True
B)False
Q4) process map shows the physical location of the various processes within a supply chain.
A)True
B)False
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Page 9
Chapter 6: PART-A: Break-Even Analysis
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Sample Questions
Q1) In a workcenter,machine A has a ten minute set-up time per batch and a two minute per unit run time.Machine B performs the identical function but has a set-up time of thirty minutes and a one minute run time per unit.The workcenter makes products in batches ranging from one unit to one hundred units.Assuming capacity is not a limitation on either machine,on which batches should machine B be used?
A)All batches should be run on machine B
B)Batches of more than 20 units should be run on machine B
C)Batches of fewer than 80 units should be run on machine B
D)Batches with up to 50 units should be run on machine B
E)No batches should be run on machine B
Q2) Assume a fixed cost for a process of $10,000.The variable cost to produce each unit of product is $30,and the selling price for the finished product is $50.Ignoring inventory,how many units must the firm sell to break even?
A)200 units
B)300 units
C)400 units
D)500 units
E)600 units
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Chapter 7: Service Processes
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Sample Questions
Q1) Arrival characteristics in a queuing problem analysis include the length of the queue.
A)True
B)False
Q2) In essence,a queuing system includes several major components.Which of the following is not one of them?
A)Source population
B)Servicing system
C)How the customer exits the system
D)The queue discipline
E)None of these
Q3) Best customer last is a queue discipline discussed in the textbook.
A)True
B)False
Q4) It is difficult to separate the operations management functions from marketing in services.
A)True
B)False
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Chapter 8: Sales and Operations Planning
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Sample Questions
Q1) The increasing complexity of modern operations management has made simple cut-and-try charting and graphical methods formerly used to develop aggregate operations plans impractical and obsolete.
A)True
B)False
Q2) Order scheduling is the step in the Aggregate Operations Planning process that immediately follows material requirements planning.
A)True
B)False
Q3) Using the cut-and-try method for aggregate operations planning we can determine the production requirement in units of product.If the beginning inventory is 500 units,the demand forecast is 1,000,and the necessary safety stock is 10% of the demand forecast,which of the following is the production requirement?
A)1,000
B)600
C)550
D)450
E)100
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Chapter 9: Material Requirements Planning
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Sample Questions
Q1) Which of the following is the planned-order release using an MRP program if the gross requirement is 5,000,inventory on hand is 1,200,and planned receipts are 800?
A)7,000
B)4,200
C)3,000
D)2,000
E)1,200
Q2) Lot-for-lot (L4L)is the most common lot sizing technique.
A)True
B)False
Q3) The least total cost method (LTC)lot-sizing technique calculates the order quantity by comparing the carrying cost and the setup (or ordering)costs for various lot sizes and then selects the lot in which these are most nearly equal.
A)True
B)False
Q4) MRP stands for Manufacturing Requirements Planning. A)True
B)False
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Chapter 10: Quality Management and Six-Sigma Supply
Chain Processes and Analytics
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.
A)True
B)False
Q2) For which of the following should we use a "p" chart to monitor process quality?
A)The dimensions of brick entering a kiln
B)Lengths of boards cut in a mill
C)The weight of fluid in a container
D)Grades in a freshman "pass/fail" course
E)Temperatures in a classroom
Q3) To obtain a 99.7 percent confidence level in a "p" chart we would use a value of 3 for "z".
A)True
B)False
Q4) An opportunity flow diagram is a time sequenced chart showing plotted values measuring the flow of end product or components.
A)True
B)False
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Chapter 11: Inventory Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Using the ABC classification system for inventory,which of the following is a true statement?
A)The "C" items are of moderate dollar volume
B)You should allocate about 50% of the dollar volume to "B" items
C)The "A" items are of low dollar volume
D)The "A" items are of high dollar volume
E)Inexpensive and low usage items are classified as "C" no matter how critical
Q2) When material is ordered from a vendor,which of the following is not a reason for delays in the order arriving on time?
A)Normal variation in shipping time
B)A shortage of material at the vendor's plant causing backlogs
C)An unexpected strike at the vendor's plant
D)A lost order
E)Redundant ordering systems
Q3) Fixed-order quantity inventory models are "event triggered."
A)True
B)False
Q4) Safety stock is not necessary in any fixed-time period system.
A)True
B)False
Page 15
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Chapter 12: Lean Supply Chains
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Sample Questions
Q1) Kanban means "symbol" or "box" in Japanese.
A)True
B)False
Q2) One of the many lean techniques that have been successfully applied in service firms is leveling facility load.
A)True
B)False
Q3) To implement lean production schedules a firm would do which of the following?
A)Have excess capacity
B)Force demand
C)Hire a consultant
D)Bottom-up management
E)Implement kanban groups
Q4) Subcontractor networks are not very important in Japanese manufacturing.
A)True
B)False
Q5) JIT production means that we produce the product before it is required so the customer does not wait for the product.
A)True
B)False
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Chapter 13: Global Sourcing and Procurement
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Sample Questions
Q1) Logistics is a term that refers to the management functions that support the complete cycle of material flow,from the purchase and internal control of production materials;to the planning and control of work-in-process;to the purchasing,shipping,and distribution of the finished product.
A)True
B)False
Q2) Inventory turnover and weeks of supply are mathematically the inverse of one another.
A)True
B)False
Q3) The best strategy for innovative products is to use either a responsive or an agile supply chain.
A)True
B)False
Q4) Inventory turn values that are considered good differ by industry and the type of products being handled.
A)True
B)False
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Chapter 14: Location, Logistics and Distribution
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Sample Questions
Q1) Facility location analysis considers the competitive imperative to be close to customers as to timeliness of deliveries.
A)True
B)False
Q2) In which of the following situations should we not use the transportation method of linear programming?
A)To find a new site location for a plant
B)To minimize costs of shipping "n" units to "m" destinations
C)To maximize profits of shipping "n" units to "m" destinations
D)To determine which corner of a street intersection to locate a retail service facility
E)To locate a finished goods distribution warehouse
Q3) In facility location decision making matching the educational and skill levels of the labor pool to a company's needs is even more important than the labor pool's willingness and ability to learn.
A)True
B)False
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