Logistics Management Review
Questions
Course Introduction
Logistics Management explores the planning, implementation, and control of the efficient movement and storage of goods, services, and related information from the point of origin to the point of consumption. The course covers essential concepts such as supply chain coordination, inventory management, transportation strategies, warehousing, procurement, and distribution networks. Students will gain insights into the role of logistics in achieving organizational objectives, enhancing customer satisfaction, and optimizing costs. Real-world case studies and analytical tools are used to illustrate best practices and decision-making within diverse business environments.
Recommended Textbook Operations and Supply Chain Management The Core 4th Edition by F. Robert Jacobs
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16 Chapters
1083 Verified Questions
1083 Flashcards
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Page 2
Chapter 1: Operations and Supply Chain Management
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71 Verified Questions
71 Flashcards
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Sample Questions
Q1) major aspect of planning involves developing a set of metrics to monitor the supply chain.
A)True
B)False
Answer: True
Q2) Managing customer touch points becomes a concern under current issues in OCSM when:
A)Complaints arise about shaking hands with customers in cultures that is frowned upon.
B)Firms striving to become superefficient begin to scrimp on staffing and training customer support personnel.
C)A firm has a workforce trained in specifically diverse situations and the correct level of service may be hard to discern.
D)Firms market global products.
E)Senior executives fail to recognize the contribution OCSM can make to their success
Answer: B
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Chapter 2: Strategy and Sustainability
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Sustainability means meeting a firm's current needs without excessively compromising the ability of future generations to meet their own needs.
A)True
B)False
Answer: False
Q2) Activity-system maps depict the geographic reach of a company's business strategies.
A)True
B)False
Answer: False
Q3) An activity-system map is which of the following?
A)A network guide to route airlines
B)A listing of activities that make up a project
C)A diagram that shows how a company's strategy is delivered to customers
D)A facility layout schematic noting what is done where
E)A timeline displaying major planned events
Answer: C
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Page 4
Chapter 3: Forecasting
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) MAD statistics can be used to generate tracking signals.
A)True
B)False Answer: True
Q2) In the weighted moving average forecasting model the weights must add up to one times the number of data points.
A)True
B)False Answer: False
Q3) Exponential smoothing is always the best and most accurate of all forecasting models.
A)True
B)False Answer: False
Q4) tracking signal (TS)can be calculated using the arithmetic sum of forecast deviations divided by the MAD.
A)True
B)False Answer: True
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Chapter 4: Strategic Capacity Management
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) decision tree problem does not need probabilities or payoffs to generate a solution.
A)True
B)False
Q2) Capacity can be defined as the ability to hold,receive,store,or accommodate.
A)True
B)False
Q3) In practice achieving a perfectly balanced plant is usually both impossible and undesirable.
A)True
B)False
Q4) If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual output during an hour is 300 units,which of the following is the capacity cushion?
A)25 percent
B)100 units per hour
C)75 percent
D)125 percent
E)133 percent
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Chapter 4: PART-A: Learning Curves
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) You have determined that a 75 percent learning curve is appropriate for a task.If the initial timing of the person performing that job was 50 minutes,and if you need the job performed 500 times,how many minutes of work will be required?
A)25,000 minutes
B)3,184 minutes
C)1,895 minutes
D)1,379 minutes
E)636.8 minutes
Q2) With an 80 percent unit improvement factor learning curve and an initial time of 100 minutes to do a job,at what number of repetitions will the job take less than 50 minutes?
A)5 repetitions of the job
B)6 repetitions of the job
C)7 repetitions of the job
D)8 repetitions of the job
E)9 repetitions of the job
Q3) Economies of scale and the learning curve have opposite effects on capacity.
A)True
B)False
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Chapter 5: Projects Manufacturing and Service Processes
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72 Verified Questions
72 Flashcards
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Sample Questions
Q1) A project may be defined as a series of related jobs directed toward some major output and requiring a significant period of time to perform.
A)True
B)False
Q2) You have just performed a CPM analysis and have found that more than one path through the project network has zero slack values.What can you conclude?
A)You have incorrectly performed the analysis
B)You have multiple critical paths
C)Only one path is optimal
D)More than one path is optimal
E)The project will not be completed by the desired time
Q3) You are managing a project and need to cut the cost of the project.You decide to transfer workers to another job to cut the project's costs.Costs associated with transferring the workers are an example of project indirect costs.
A)True
B)False
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Chapter 6: Manufacturing Processes
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) A continuous process indicates production of discrete parts moving from workstation to workstation at a controlled rate.
A)True
B)False
Q2) Process selection refers to the strategic decision of selecting which kind of production processes to use to produce a product or provide a service.
A)True
B)False
Q3) Using the assembly-line balancing procedure,which of the following is the theoretical minimum number of workstations if the task times for the six tasks that make up the job are 4,6,7,2,6,and 5 minutes,and the cycle time is 10 minutes?
A)3
B)5
C)6
D)8
E)None of these
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Chapter 6: PART-A: Break-Even Analysis
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9 Verified Questions
9 Flashcards
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Sample Questions
Q1) In a workcenter,machine A has a ten minute set-up time per batch and a two minute per unit run time.Machine B performs the identical function but has a set-up time of thirty minutes and a one minute run time per unit.The workcenter makes products in batches ranging from one unit to one hundred units.Assuming capacity is not a limitation on either machine,on which batches should machine B be used?
A)All batches should be run on machine B
B)Batches of more than 20 units should be run on machine B
C)Batches of fewer than 80 units should be run on machine B
D)Batches with up to 50 units should be run on machine B
E)No batches should be run on machine B
Q2) Assume a fixed cost for a process of $120,000.The variable cost to produce each unit of product is $35,and the selling price for the finished product is $50.Which of the following is the number of units that has to be produced and sold to break even?
A)5,000 units
B)6,000 units
C)8,000 units
D)11,000 units
E)12,000 units
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Chapter 7: Service Processes
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Sample Questions
Q1) Every service has a service package,which is defined as a bundle of goods and services provided in some environment.The service package consists of five features.Which of the following is not one of these features?
A)Supporting facility
B)Facilitating services
C)Information
D)Explicit Services
E)Implicit Services
Q2) There are many applications of poka-yokes in service organizations.Which of the following is one of the three-T's used to classify poka-yokes?
A)Talent
B)Teamwork
C)Trust
D)Treatment
E)Time
Q3) The service-system design matrix identifies five alternative forms of service encounters.
A)True
B)False
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Page 11
Chapter 8: Sales and Operations Planning
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) Accurate medium-range planning increases the likelihood of operating within the limits of a budget.
A)True
B)False
Q2) The operations plan should not be updated but should be followed precisely until the longest-term planning horizon has passed.
A)True
B)False
Q3) The sales and operations planning process consists of a series of meetings.
A)True
B)False
Q4) The main purpose of aggregate operations planning is to specify the optimal combination of which of the following?
A)Workforce levels and inventory on hand
B)Inventory on hand and financing costs for that inventory
C)The strategic plan and the products available for sale
D)The workforce level and the degree of automation
E)Operational costs and the cash flow to support operations
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Page 12
Chapter 9: Material Requirements Planning
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) An output of MRP is a bill of materials (BOM)file.
A)True
B)False
Q2) In a net change MRP program,a change in one item will result in a completely new inventory plan and schedule for every item in the master production schedule.
A)True
B)False
Q3) modular bill of materials includes items with fractional options.
A)True
B)False
Q4) Which of the following can be used for lot sizing in an MRP system?
A)Low-level coding
B)Time bucket size
C)Least unit cost
D)Inventory record file
E)Peg inventory
Q5) MRP stands for Manufacturing Requirements Planning.
A)True
B)False
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Chapter 10: Quality Management and Six-Sigma Supply
Chain Processes and Analytics
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) Which of the following should we use an "R" chart to monitor process quality?
A)Grades in a freshman "pass/fail" course
B)Tire pressures in an auto assembly plant
C)Vehicles passing emissions inspection
D)Computer software errors
E)Number of units with missing operations
Q2) Conformance quality is a strategic decision for a firm.
A)True
B)False
Q3) Which of the following is the cost of quality classification for costs such as defects that pass through the system,such as customer warranty replacements,loss of customer or goodwill,handling complaints,and product repair?
A)Appraisal costs
B)Prevention costs
C)External failure costs
D)Customer return cost
E)Workmanship costs
Q4) It is impossible to have zero variability in production processes.
A)True B)False
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Chapter 11: Inventory Management
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100 Flashcards
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Sample Questions
Q1) Dependent demand inventory levels are usually managed by calculations using calculus-driven,cost-minimizing models.
A)True
B)False
Q2) Using the ABC classification system for inventory,which of the following is a true statement?
A)The "C" items are of moderate dollar volume
B)You should allocate about 50% of the dollar volume to "B" items
C)The "A" items are of low dollar volume
D)The "A" items are of high dollar volume
E)Inexpensive and low usage items are classified as "C" no matter how critical
Q3) If annual demand is 35,000 units,the ordering cost is $50 per order,and the holding cost is $0.65 per unit per year,which of the following is the optimal order quantity using the fixed-order quantity model?
A)5,060
B)2,320
C)2,133
D)2,004
E)1,866
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Page 15
Chapter 12: Lean Supply Chains
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71 Flashcards
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Sample Questions
Q1) kaizen burst is an overfilled kanban container.
A)True
B)False
Q2) In implementing a lean production system you should work with suppliers to do which of the following?
A)Calculate lead times
B)Quality circles
C)Freeze windows
D)Make frequent deliveries
E)Achieve bottom-round management
Q3) Lean production requires a "push & pull" system of inventory replenishment.
A)True
B)False
Q4) Lean production is an integrated set of activities designed to achieve high-volume production using minimal inventories of raw materials,work in process,and finished goods.
A)True
B)False
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Page 16
Chapter 13: Global Sourcing and Procurement
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64 Verified Questions
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Sample Questions
Q1) The optimal strategy for innovative products is to use an efficient supply chain.
A)True
B)False
Q2) Firms producing functional products are forced to introduce a steady stream of innovations in order to survive.
A)True
B)False
Q3) Logistics is a term indicating transportation choices for goods produced internationally but consumed domestically.
A)True
B)False
Q4) The optimal strategy for functional products is to use a responsive supply chain
A)True
B)False
Q5) financially-driven reason for outsourcing is that it can reduce costs through a lower cost structure.
A)True B)False
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Chapter 14: Location, Logistics and Distribution
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) In a hub-and-spoke system each warehouse in the system acts as a spoke.
A)True
B)False
Q2) One of the objectives in facility location analysis is to select a site with the lowest total cost.Which of the following costs are hidden costs that should be included in the analysis?
A)Infrastructure costs
B)Movement of preproduction material between locations
C)Taxes
D)Construction costs
E)Bribery costs
Q3) Which of the following is a criterion that influences manufacturing plant or warehouse facility location decisions?
A)Proximity to customers
B)Corporate policy
C)Competitor's locations
D)Competitive advantage
E)Host community politics
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