Legal Issues in Tourism Exam Questions
Course Introduction
This course explores the legal frameworks governing the tourism industry, examining the complex interplay between domestic and international laws that impact tourism operations. Students will analyze topics such as contracts, liability, consumer protection, travel agency regulations, hospitality law, intellectual property rights related to tourism services, and emerging issues such as ethical tourism and data privacy. The course emphasizes practical case studies to illuminate the legal risks and responsibilities of stakeholders in tourism, including tour operators, travel agents, hotel managers, and governmental bodies, preparing students to navigate and manage legal challenges effectively within the global tourism sector.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174
Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23223
Sample Questions
Q1) The people who govern administrative agencies are elected to office.
A)True
B)False
Answer: False
Q2) A ____________________ is a lawmaking body whose members are elected to office by the citizenry.
Answer: legislature
Q3) Punitive damages are awarded to a plaintiff to compensate for a loss caused by the defendant.
A)True
B)False
Answer: False
Q4) The type of law that legislatures make is:
A) Constitutional
B) Statute
C) Case law
D) Administrative law
Answer: B
Q5) ______________________________ is business affecting more than one state.
Answer: Interstate commerce
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Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) The lawyer for a losing party can attack a verdict by all but which one of the following procedures?
A) Seek a judgment notwithstanding the verdict
B) Seek further discovery
C) Ask for a new trial on the grounds of improper charge
D) Ask for a reduction of the damage because the amount awarded was unreasonable
Answer: B
Q2) Three categories of people included in the jury pool are ________________________________________,
Answer: registered voters, utility subscribers, licensed operators of motor vehicles, registered owners of motor vehicles, state and local taxpayers, recent high school graduates, persons who volunteered, and other state-specific categories
Q3) The document that commences the lawsuit is called a ____________________.
Answer: complaint
Q4) The charge to a jury consists of the ____________________ that is applicable to the case.
Answer: law
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Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Which of the following is false concerning remedies for violations of the Americans with Disabilities Act?
A) Two types of lawsuits can be brought: a private one by the person whose rights were violated, and one by the U.S. Attorney General.
B) Remedies for a private lawsuit include an injunction and compensatory damages.
C) The U.S. Attorney General can bring a lawsuit where a pattern of discrimination exists.
D) Remedies for a lawsuit brought by the U.S. Attorney General include an injunction and compensatory damages.
Answer: B
Q2) A ____________________ is a precedent that marks a turning point in the interpretation of the law.
Answer: landmark
Q3) The Fourteenth Amendment to the Constitution prevents certain types of discrimination based on ____________________.
Answer: sex
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5
Chapter 4: Contract Law and the Hospitality Industry
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) A hotel is remodeling its lobby. The manager negotiated a contract for the work with a construction company and was about to sign it. The hotel manager then decided that installation of four additional wall plugs not referenced in the contract were needed. The owner of the construction company only orally agreed to add the four plugs. The hotel manager thereafter signed the contract, which did not make reference to the additional plugs. True or false: The hotel manager can enforce the company's promise to install the four extra plugs.
A)True
B)False
Q2) A contract made by a person who lacks contractual capacity is void.
A)True
B)False
Q3) Mutuality is established by an offer and an ____________________.
Q4) Jan made reservations at a hotel for three nights and paid a deposit of one night's charge. Due to family illness, she was forced to cancel the reservations. The hotel was able to rent the room to someone else. True or false: The hotel is entitled to retain Jan's deposit due to breach of her contract.
A)True
B)False
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Chapter 5: Principles of Negligence
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Which of the following is not one of the elements a plaintiff in a negligence case must prove?
A) The existence of a duty owed by the defendant to the plaintiff
B) A breach of duty to act reasonably
C) The financial circumstances of the defendant
D) An injury suffered by the plaintiff
Q2) ____________________ is a breach of legal duty to act reasonably that is the direct or proximate cause of injury to another.
Q3) A 5-year-old child's negligence caused injury to a man. True or false: The child will be liable to the man for his injuries.
A)True B)False
Q4) If a plaintiff in a negligence case is unable to prove proximate cause, the plaintiff will lose the case and not be able to recover.
A)True B)False
Q5) If assumption of risk applies, the defendant will not be liable. A)True B)False
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Chapter 6: Negligence and Hospitality Practices
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) A self-service elevator malfunctioned, causing a guest's injury. The problem was a hidden defect caused by manufacturer error. Who is liable for the guest's injuries?
A) The hotel
B) The hotel and the company hired by the hotel to maintain the elevator
C) The manufacturer
D) The manufacturer and the company hired by the hotel to maintain the elevator
Q2) Gordon was visiting New York City on business. He asked his college roommate, who lived in New York, to join him at the hotel for dinner. While visiting Gordon, the friend fell on a loose board in the lobby floor. True or false: Since the friend is not a guest of the hotel, the hotel will not be liable for his injuries.
A)True
B)False
Q3) A hotel with a revolving door will be liable for all injuries that result from its use unless an attendant is on duty to oversee its use.
A)True
B)False
Q4) A _________________________ is an obligation that cannot be transferred to another.
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Page 8
Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Whether or not a person qualifies as a guest impacts a hotel's liability for all of the following except one. Which one is not affected by the presence or absence of such a relationship?
A) Liability of negligence
B) Liability of breach of contract
C) Liability of insulting conduct
D) Liability of stolen property
Q2) People staying at a hotel on a permanent basis are ____________________.
Q3) One of the guests staying at a hotel was injured due to the hotel's negligence. Who would be liable for her sustained injuries? _________________________
Q4) In such circumstances, soon-to-be guests evidence an ____________________ to become a guest by giving their possessions to the hotel's employee.
Q5) An important factor in determining whether a person qualifies as a guest is whether the person ____________________ to register.
Q6) The responsibility of the proprietor as innkeeper starts at the moment of the ____________________ and ____________________ of the suitcase.
Q7) The innkeeper-guest relationship is a ____________________ one.
Page 9
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Chapter 8: Protecting Patrons Property
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) Notice posted by a hotel that safes are available for safekeeping of guest's property, without more, is adequate compliance with most limiting liability statutes.
A)True
B)False
Q2) In a mutual-benefit bailment, both the bailor and the bailee owe each other certain duties.
A)True B)False
Q3) Which of the following is true about a hotel's liability for merchandise samples?
A) It is not liable unless the guest notifies the hotel of their presence and the hotel acknowledges in writing their presence and value. If the hotel does so, it has unlimited liability.
B) It is not liable unless the guest notifies the hotel of their presence and the hotel acknowledges in writing their presence and value. If the hotel does so, it has limited liability.
C) A hotel has unlimited liability for merchandise samples.
D) A hotel has no liability for merchandise samples regardless of a written acknowledgment.
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Chapter 9: Rights of Innkeepers
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) The primary difference between assault and battery is
Q2) For which of the following circumstances can an innkeeper not evict a guest?
A) The guest is disorderly.
B) The guest is intoxicated.
C) The guest has not paid the bill.
D) The guest has a pet (other than a service animal).
Q3) A group of diners stole the wine glasses that had been used at their table from a restaurant. What crime have they committed?
A) Larceny
B) Theft of services
C) Assault
D) Forgery
Q4) The Civil Rights Act of 1964 prevents a hotel from barring religious adherents from going door to door among the guest rooms seeking new adherents for the religion.
A)True
B)False
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Chapter 10: Guests Rights
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) The amount of evidence required for a judge to issue a warrant is
Q2) Many laws require that certain information or warnings be conspicuous. What does "conspicuous" mean?
A) In plain English
B) Easily seen by patrons
C) Posted in two places in guest rooms
D) Truthful
Q3) The Sunset Motel provides buffet breakfast for its guests from 7:30 a.m. The motel can legally add to all guests' bills a fee for breakfast whether or not guests eat breakfast at the hotel. a.m. until 9:00
A)True
B)False
Q4) While cleaning a guest room, a housekeeping employee discovered illegal drugs. The innkeeper can legally inform the police of the illegal activity.
A)True
B)False
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Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/23233
Sample Questions
Q1) The Uniform Commercial Code is a set of rules designed to simplify and modernize the law governing sale of goods, including food.
A)True
B)False
Q2) Which of the following is not required for an action in strict products liability?
A) Defendant sold a product in a defective condition.
B) There was privity of contract between the plaintiff and the defendant.
C) Plaintiff suffered an injury.
D) The injury was caused by the defective product.
Q3) Warranty of merchantability and strict products liability are identical bases on which to sue for a defective product.
A)True
B)False
Q4) A law passed by Congress in 1990 mandating certain information be placed on food labels is called the
Q5) The reasonable expectation test examines whether
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Chapter 12: Liability and the Sale of Alcohol
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Having a "lady's night" or a "men's night" when drinks are offered at a lower price to one gender only, is restricted under the discrimination law.
A)True
B)False
Q2) Punishment to those who wrongfully serve alcohol to a person not legally permitted to drink can include
Q3) If a bartender wrongfully serves a patron who has driven to the bar, the bartender should ________________________________________.
Q4) Licensees can be located in whichever area they choose.
A)True
B)False
Q5) Licensees are not responsible and can permit disorderly conduct, such as fighting or indecent sexual behavior, in their restaurant or bar.
A)True
B)False
Q6) The licensee is the ____________________ or ____________________.
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Chapter 13: Travel Agents and Airlines Rights and Liabilities
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Negligent entrustment of a car includes renting it to someone who is from France and has a valid French driving license but not one from the United States.
A)True
B)False
Q2) To avoid liability for breach of contract when an airline cancels a flight for a good cause, what must the airline do?
A) Reimburse the passenger double the amount of the cost of the ticket to cover the inconvenience
B) Assist passengers in locating alternate flights to reach their destination
C) Reimburse the passenger the full cost of the ticket
D) Give the passenger a free ticket anywhere in the United States to be used at a later time
Q3) The 1992 act that protects the rights of handicapped persons is called the ___________________________________ Act.
Q4) A traveler with an airline reservation who is bumped due to overbooking is entitled to damages based on ______________________________.
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Chapter 14: Employment
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) Which of the following is not a protected class for purposes of illegal job description?
A) Sex
B) National origin
C) Place of residence within the United States
D) Pregnancy
Q2) For a plaintiff in a discrimination case to receive punitive damages, proof is required that the employer acted
Q3) The federal government is closing an army base, which will have a major negative impact on the business of a local hotel. To prepare for the downturn, the employer is cutting the hours of all employees. A pregnant woman objects to the decrease in her hours, claiming it constitutes discrimination on the basis of pregnancy. True or false: She should be successful in a lawsuit by asserting this claim.
A)True
B)False
Q4) Title VII of Civil Rights Act of 1964, barring discrimination against protected classes, applies to employees with ____________________ or more employees.
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Chapter 15: Regulation and Licensing
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35 Verified Questions
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Sample Questions
Q1) Before a matter that is within the jurisdiction of a government agency can be heard in court, the ______________________________ must be exhausted.
Q2) Temporary withdrawal of a license by the licensing body is called
Q3) A restaurant is named Barbecue Delight. Which of the following best describes the name?
A) It is a service mark.
B) It is a trademark.
C) It is a copyright.
D) It is a variance.
Q4) An applicant for a license may be denied the license if the applicant's history evidences an inclination to disregard the law.
A)True
B)False
Q5) A hotel may be held liable for acts of its managers that violate antitrust laws. A)True
B)False
Q6) Anticompetitive activities that always violate the antitrust laws are called
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/23238
Sample Questions
Q1) A casino cannot legally exclude card counters from playing blackjack. A)True
B)False
Q2) Theme parks with roller coaster rides should alert potential riders to anticipated risks. They should note or post the following:
A) No smoking, eating, or drinking on the roller coaster
B) No tank tops, hats, or sunglasses to be worn on the roller coaster
C) You must be in moderate, good, or excellent health to ride the roller coaster
D) You can be pregnant to ride the roller coaster
Q3) Many theme parks attract large numbers of visitors on a daily basis. Which of the following best describes reasonable crowd control?
A) Limiting the number of visitors that can enter a theme park at a given time based on family size
B) Increasing admission prices on known high-volume days at the park
C) Closing popular rides at peak times to detour crowds
D) Erecting small barriers or decorative fencing that separates existing patrons from those patrons that are next in line
Q4) Probable cause is a defense to the tort of
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