Learning and Development
Midterm Exam
Course Introduction
This course explores the theories, strategies, and practical applications of learning and development within educational, corporate, and organizational contexts. Students will examine foundational and contemporary learning theories, the design and evaluation of training programs, and the role of technology in facilitating adult learning. Emphasis is placed on assessing needs, designing effective programs for diverse learners, and measuring outcomes to ensure growth and performance improvement. Real-world case studies and projects will enable students to develop the skills required to foster continuous professional and personal development in dynamic environments.
Recommended Textbook
Effective Training: Systems, Strategies and Practices by P. Nick Blanchard, James W. Thacker
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11 Chapters
564 Verified Questions
564 Flashcards
Source URL: https://quizplus.com/study-set/708 Page 2
Chapter 1: Training in Organizations
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/13808
Sample Questions
Q1) A person's store of factual information about a subject matter is
A)Procedural knowledge.
B)Strategic knowledge.
C)Declarative knowledge.
D)Practical knowledge.
Answer: C
Q2) ___Compilation is the highest level of skill acquisition.
A)True
B)False
Answer: False
Q3) ___In general, the smaller the organization, the fewer responsibilities each HRD employee will have.
A)True
B)False
Answer: False
Q4) ___Higher birth rates are one of the reasons for the changing demographics in North America.
A)True
B)False
Answer: False
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Chapter 2: Aligning Training with Strategy
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) __________ refers to the number of factors in an organization's environment and how they are interrelated.
A)Environmental uncertainty
B)Environmental flexibility
C)Environmental complexity
D)Environmental stability
E)None of the above
Answer: C
Q2) OD interventions could be implemented more successfully if they included training where employees
A)Developed a common knowledge and skill base in the area of the intervention.
B)Understood group dynamics and became skilled at working within groups.
C)Understood and became skilled at using a common problemsolving model.
D)Both A & C.
E)All of the above.
Answer: E
Q3) ___HRD contributes to the development of new strategies.
A)True
B)False
Answer: True
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Chapter 3: Learning Motivation and Performance
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/13810
Sample Questions
Q1) Explain Social Learning Theory.
Answer: Social Learning Theory is based on the work of Bandura and his associates, and its basic premise is that events and consequences in the learning situation are cognitively processed before they are learned or influence behavior. Thus, a person can learn by observing the behavior of others and the consequences that result, without necessarily having to experience that behavior themselves. This is in contrast to the behaviorist theory that argues that learning can only occur as a result of the person's own behavior and experiences.
Q2) Who is responsible for development of expectancy theory?
A)Maslow
B)Skinner
C)Vroom
D)Freud
E)Bandura
Answer: C
Q3) ____Punishment is an undesirable management and training tool.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Needs Analysis
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68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/13811
Sample Questions
Q1) The identification and development of employees who are perceived to be of high potential is called
A)Promotion.
B)Succession planning.
C)Hiring.
D)Funneling.
E)Pet picking.
Q2) ____Supervisory ratings are the most effective method to use in a person analysis.
A)True
B)False
Q3) ____The worker-oriented approach to job analysis identifies the KSAs without having to assess the tasks that are done.
A)True
B)False
Q4) According to the text's authors, which approach to TNA is better?
A)Reactive assessment
B)Proactive assessment
C)The authors don't say
D)A combination of proactive and reactive strategies
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Chapter 5: Training Design
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70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/13812
Sample Questions
Q1) Before a training session, a trainee should be provided with the A)Training objectives.
B)Training agenda.
C)Training manual.
D)Both A & B.
Q2) The Gagné-Briggs theory of training design is applicable to
A)Cognitive learning.
B)Behavioral learning.
C)Attitudinal learning.
D)All of the above.
Q3) When should the whole learning method be utilized?
Q4) The final event in the Gagné-Briggs model is to A)Elicit performance.
B)Provide feedback.
C)Assess performance.
D)None of the above.
Q5) ____Classical conditioning issues are not relevant for consideration in training as it is the most basic of learning which we have no control over.(F; p.184)
A)True
B)False
7
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Chapter 6: Traditional Training Methods
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/13813
Sample Questions
Q1) The difference between coaching and traditional OJT is
A)No type of TNA is needed for coaching.
B)In coaching, the relationship must be more collaborative.
C)Coaching is more of an ongoing process.
D)Both B & C.
E)All of the above.
Q2) The case study
A)Should have a trainer present the correct solution after trainees have provided their solutions.
B)Has a shorter version which is the incident process.
C)Has as its major weakness "providing incomplete information."
D)A & C.
Q3) Which training technique has its roots back in the Middle Ages?
A)Apprenticeship training
B)Behavioral modeling
C)Simulations
D)Inbaskets
E)Coaching
Q4) What is the purpose of behavior modeling and when should it be used?
Q5) Discuss the different types of lectures and the differences between them.
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Chapter 7: Electronic Training Methods
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/13814
Sample Questions
Q1) What are some points that should be taken into consideration when selecting an IM training program?
Q2) In Virtual Reality training, which of the following devices is NOT used to provide sensory information?
A)Headset
B)Gloves
C)Joystick
D)Treadmill
Q3) ____Virtual Reality is one of the most popular training technologies toda A)True
B)False
Q4) Describe how ET can facilitate the process of retention.
Q5) One of the limitations of ET is that
A)It is not effective at modeling behavior.
B)It cannot provide a situation where the trainee applies knowledge.
C)With the exception of virtual reality, it does not provide an opportunity for behavioral reproduction.
D)None of the above.
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Chapter 8: Development and Implementation of Training
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) There are a number of ideas that should be considered when implementing training.Choose 3 of the following headings and provide what needs to be consideredPreparation, First impression, Start of training, The podium, and Communication tips.
Q2) ____Telling trainees information which is not relevant to training (such as stories about your children) is referred to as dysfluencies.
A)True
B)False
Q3) Which of the following statements is true?
A)Spiral binding should be used for trainee manuals so the pages can be easily turned.
B)If possible, training should be conducted onsite so trainees can keep tabs on what is happening at work.
C)The ideal training room is square shaped.
D)Hardwood floors are ideal as they are easy to keep clean.
Q4) ____An ice breaker is a game or exercise that gets the trainees involved in meeting and talking with others in the training session.
A)True
B)False
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Chapter 9: Evaluation of Training
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/13816
Sample Questions
Q1) Which of the following times is best for providing the opportunity to complete a reaction questionnaire?
A)During training (after each segment)
B)Immediately following training
C)One or two months after training
D)A or B, depending on what information you are after
E)A, B, or C, depending on what information you are after
Q2) What are the outcome levels of evaluation identified in the text?
A)Proactive and reactive
B)Cost benefit and cost effectiveness
C)Reaction, learning, behavior, and organizational results
D)Utility, value, and evaluative
Q3) _____In organizations, random assignment is the method to use when placing individuals in the control group and trainee group
A)True
B)False
Q4) _______The ultimate reason for training is organizational results.
A)True
B)False
Q5) Explain the four types of evaluation outcomes identified in the text.
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Chapter 10: Key Areas of Organizational Training
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/13817
Sample Questions
Q1) There is some evidence that sexual harassment charges can influence the value of a company's stock by
A)about half a percent.
B)between one and two percent.
C)between 5 and 30 percent.
D)there is no such evidence of an impact on stock price.
Q2) Onboarding is a term that
A)refers to longer, more in-depth orientations.
B)refers to orientations focused on managers.
C)is used interchangeably with orientation.
D)All of the above.
Q3) The optimum length of an orientation
A)is two to three days.
B)is one day.
C)is one day with follow-up meetings.
D)depends on the objectives of the orientation.
Q4) ____To be of some value, an orientation should be at least two to three days long.
A)True
B)False
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Chapter 11: Employee and Management Development
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58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/13818
Sample Questions
Q1) ____One of the appropriate methods of doing a managerial person analysis is 360-degree feedback.
A)True
B)False
Q2) ____When using job rotation for employee development, it isn't necessary to use the Training Process Model in the text.
A)True
B)False
Q3) ____Managerial context refers to the alignment of an organization's environment, strategy, structure, and technology.
A)True
B)False
Q4) Creating a culture that supports employee development is the responsibility of______.
A)the organization
B)the HR department
C)the supervisor
D)All of the above
Q5) Describe some advantages of 360-DF for managers.
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