Leadership Studies Study
Guide Questions
Course Introduction
Leadership Studies explores the theories, principles, and practices of effective leadership across various contexts, including organizations, communities, and global environments. The course examines different leadership styles, ethical considerations, decision-making processes, and the development of personal leadership skills. Students will analyze case studies, engage in self-assessment, and participate in group activities to understand the dynamics of leading diverse teams and inspiring positive change. Through critical reflection and practical application, participants will gain insights into what it means to be a responsible and impactful leader in a rapidly changing world.
Recommended Textbook
The Leadership Experience 7th Edition by Richard
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15 Chapters
945 Verified Questions
945 Flashcards
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L. Daft
Page 2
Chapter 1: What Does It Mean to Be a Leader
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Which of the following is a characteristic of new paradigm leaders?
A) They are humble.
B) They are competitive.
C) They are stabilizers.
D) They are diversity avoiders.
Answer: A
Q2) The role of leadership is to motivate people through rewards and punishments.
A)True
B)False
Answer: False
Q3) Derailed managers are people who reached a plateau, were fired, or were forced to retire early, and later excelled in a functional area.
A)True
B)False
Answer: False
Q4) Leadership involves maintaining the status quo, not creating change.
A)True
B)False
Answer: False
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Chapter 2: Traits, Behaviors, and Relationships
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Sample Questions
Q1) Stage two in the development of the individualized leadership theory explored the _____ in more detail.
A) vertical dyad linkage model
B) partnership building
C) leader-member exchange
D) entrepreneurship model
Answer: C
Q2) High-quality leader-member exchange relationships:
A) lead to poor job satisfaction in the long run.
B) have been found to lead to very positive outcomes for the organization.
C) pertain to lesser responsibility and authority in the case of followers.
D) support the sharply differentiated in-group and out-group relationships.
Answer: B
Q3) People excel in life by fixing their weaknesses, not by maximizing their strengths. A)True
B)False
Answer: False
Q4) Clarifying job responsibilities is an example of _____ leader behavior. Answer: task-oriented
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Chapter 3: Contingency Approaches to Leadership
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Sample Questions
Q1) Linc's software development team has run into a problem. The tools that they are using are old and missing some functions that would speed up the development process. Linc can think of only one solution-buying new tools. Because the new development tools are so expensive, Linc called a meeting and asked everyone to suggest solutions that the company can afford. Linc will do what the group decides is the best solution. According to the Vroom-Jago contingency model of leadership, which leadership style is Linc using?
A) Consult group
B) Delegate
C) Decide
D) Facilitate
Answer: D
Q2) According to Fiedler's contingency model of leadership, position power is low when the leader has:
A) the power to plan and direct the work of subordinates.
B) the power to reward or punish the work of subordinates.
C) the authority to create tasks.
D) little authority over subordinates and cannot evaluate their work.
Answer: D
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Page 5
Chapter 4: The Leader As Individual
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Sample Questions
Q1) Abby works in a high-pressure environment managing deliveries and drivers for a busy furniture outlet. When unplanned road closures throw off the delivery schedule and drivers are frustrated, she stays calm and makes changes without drama. Which of the following personality dimensions does Abby demonstrate in this situation?
A) Extroversion
B) Openness to experience
C) Emotional stability
D) Conscientiousness
Q2) According to Herrmann's whole brain concept, leaders who rely heavily on quadrant-C thinking:
A) are friendly, trusting, and empathetic.
B) like certainty.
C) are highly traditional.
D) focus on tasks and activities.
Q3) Leaders who recognize perceptual distortions can adjust their perceptions to match objective reality. Explain.
Q4) What guidelines can leaders use to work more effectively with different personality types?
Q5) What is the importance of the whole brain concept?
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Chapter 5: Leadership Mind and Emotion
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Sample Questions
Q1) Leaders working to improve one element of personal mastery can become significantly more effective because:
A) all leaders score higher than most people on tests of cognitive ability.
B) all elements of mind prevent shifting of mental models.
C) all leaders have similar scores in emotional intelligence tests.
D) all five elements of mind are interdependent.
Q2) A manager with a global mindset sees everything from his or her own limited personal or cultural perspective.
A)True
B)False
Q3) _____ refers to a person's abilities to perceive, identify, understand, and successfully manage emotions in self and others.
Q4) Which of the following statements is true of leading with head and heart?
A) The whole leader uses both head and heart when creating structure and handling operational issues.
B) Emotions should not be used in the decision making process in times of uncertainty and rapid change.
C) It keeps morale and motivation high.
D) Wise leaders use only their intellect to make decisions.
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Chapter 6: Courage and Moral Leadership
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Sample Questions
Q1) Briefly describe moral leadership.
Q2) _____ is leadership in which the leader provides opportunities for others to gain materially and emotionally.
Q3) Why is whistleblowing an act of courage?
Q4) Moral leadership is about distinguishing right from wrong and doing right, seeking the just, the honest, and the good, and the right conduct in achieving goals and fulfilling purpose.
A)True
B)False
Q5) Employees learn about the values that are important in the organization by watching leaders.
A)True
B)False
Q6) The ethical pressures that challenge leaders include:
A) doing the right thing despite pressure to increase profits.
B) finding new products and services to remain competitive.
C) involving employees in teamwork despite individual competition.
D) selecting employees with the technical skills.
Q7) How can anger and frustration turn into courage?
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Q8) What are the ways in which leaders can unlock the courage within themselves?
Chapter 7: Followership
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Sample Questions
Q1) Being a resource for the leader, building a relationship, helping the leader to be a good leader, and viewing the leader realistically are _____.
Q2) Briefly describe the characteristics of an alienated follower.
Q3) Leadership is the sole basis for the success of an organization.
A)True
B)False
Q4) Which of the following sources of power for managing up is based on the follower's personal power?
A) Visible position
B) Expertise
C) Network of relationships
D) Flow of information
Q5) Tyson and James have an effective follower-leader relationship that is based on _____.
A) mutual respect
B) authority
C) submission
D) conformity
Q6) Briefly discuss the demands on effective followers.
Page 9
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Chapter 8: Motivation and Empowerment
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Sample Questions
Q1) _____, the first dimension of Herzberg's two-factor theory, involves the presence or absence of working conditions, pay, company policies, and interpersonal relationships.
Q2) Explain positive reinforcement with a suitable example.
Q3) Briefly describe the two categories of motives.
Q4) Explain how positive and negative motives can cause people to take action. Provide examples.
Q5) You are the owner of a small business with ten employees. How would you build a thriving workforce?
Q6) Employee motivation rarely affects productivity.
A)True
B)False
Q7) _____ and learning are the two components of thriving individuals.
A) Vitality
B) Affiliation
C) Self-efficacy
D) Valence
Q8) _____ refers to the forces either internal or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.
Page 10
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Chapter 9: Leadership Communication
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63 Flashcards
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Sample Questions
Q1) Which of the following is a guideline for using e-mail effectively?
A) Don't act like a newspaper reporter.
B) Say negative things about a colleague using e-mail.
C) Keep e-mail messages short and to the point.
D) Use e-mail to start or perpetuate a feud.
Q2) _____ is a process by which information and understanding are transferred between a sender and a receiver.
Q3) The key elements of the communication process include encoding, transmitting the message through a channel, decoding, and feedback.
A)True
B)False
Q4) Routine messages typically concern issues:
A) of change, conflict, or complexity.
B) that are characterized by time pressure and surprise.
C) that people already understand and agree on.
D) that have great potential for misunderstanding.
Q5) How should a leader communicate in a crisis?
Q6) _____ is a nonverbal method of communication used by leaders to convey the value of feedback.
Page 11
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Chapter 10: Leading Teams
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Sample Questions
Q1) In the _____ stage of team development, orientation and getting acquainted take place.
Q2) _____ facilitate information sharing across functional boundaries and develop new ideas and solutions for existing organizational problems.
Q3) An advantage of virtual teams is the ability to rapidly assemble a talented group of people.
A)True
B)False
Q4) Work in organizations is interdependent.
A)True
B)False
Q5) The _____ is a team leadership role associated with facilitating others' participation, smoothing conflicts, showing concern for team members' needs and feelings, serving as a role model, and reminding others of standards for team interaction.
Q6) A characteristic of virtual teams is the requirement to meet face-to-face in the same physical space.
A)True B)False
Page 12
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Chapter 11: Developing Leadership Diversity
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Sample Questions
Q1) The manager of a company situated in the country of Aria lost a business deal with a company situated in the country of Iota. The Arian manager complained to the Iotan higher-level executives when he couldn't obtain information from his counterparts in Iota. The higher-level Iotan executives were offended by his behavior. The Arian manager was surprised since hierarchy was never a matter of concern in his country. In the context of the given scenario, which of the following statements is true?
A) Behavior is perceived differently from culture to culture.
B) The manager from Aria had an ethnocentric point of view.
C) The company in Iota should adopt the ways of the company in Aria.
D) The company in Iota reinforces the glass ceiling.
Q2) Organizations establish workforce diversity programs to:
A) promote the hiring of diverse employees.
B) ensure that differences are not accepted.
C) hamper the career advancement of diverse employees.
D) reinforce the glass ceiling trends.
Q3) _____, a leadership quality, is derived from the leader who appeals emotionally and symbolically to employees' desire to do a good job and help achieve organizational goals.
Q4) Describe the various stages of personal diversity awareness.
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Chapter 12: Leadership Power and Influence
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Sample Questions
Q1) Joel has a big personality. His warmth and humor draw people to him. His expertise is an asset, but his curiosity and excitement are contagious and his team is always excited about any project they work on with him. What type of leader is Joel?
A) Machiavellian leader
B) Coalitional leader
C) Transactional leader
D) Charismatic leader
Q2) Machiavellian-style leaders focus on reaching out and working with others.
A)True
B)False
Q3) Power is used to force, not influence, people to take a particular action.
A)True
B)False
Q4) When workers admire a supervisor because of the way he or she deals with them, the influence is based on:
A) legitimate power.
B) reward power.
C) coercive power.
D) referent power.
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Chapter 13: Creating Vision and Strategic Direction
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Sample Questions
Q1) A vision is what the organization "stands for" in a larger sense, whereas a mission is ambitious desire for the future.
A)True
B)False
Q2) Mission statements tend to grow and change in the face of changing technologies, economic conditions, or other environmental shifts.
A)True
B)False
Q3) "To improve lives by providing library access to everyone in the community" is an example of a _____.
A) mechanism
B) strategy
C) mission
D) vision
Q4) Which of the following statements is true of an organization's vision?
A) It is the property of a leader.
B) It cannot be realistically achieved.
C) It is a phenomenon that is readily attainable.
D) It is a view that everyone involved can believe in.
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Chapter 14: Shaping Culture and Values
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Sample Questions
Q1) According to the model of spiritual leadership, spiritual leaders start by:
A) creating a vision through which participants experience a sense of calling.
B) establishing a corporate culture based on altruistic love to experience a sense of membership.
C) engaging hope and faith to achieve desired organizational outcomes.
D) improving organizational commitment and productivity.
Q2) ____ is the process by which a person learns the values, norms, perspectives, and expected behaviors to participate in an organization.
A) Negotiation
B) Adaptation
C) Selection
D) Socialization
Q3) Iota Inc. has a freewheeling culture, whereas Axiom Inc. has a culture based on structure and discipline. The merger of these two companies will be difficult due to the presence of a:
A) corporate culture.
B) culture gap.
C) culture shock.
D) clan culture.
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Page 16
Chapter 15: Leading Change
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63 Flashcards
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Sample Questions
Q1) _____ is a set of systematic techniques for changing mental concepts and perceptions and generating new ones.
A) Lateral thinking
B) Idea incubation
C) Brainstorming
D) Idea championship
Q2) A(n) _____ is something that awakens an individual's hopes and dreams about the future, about possibilities of what could be, rather than focusing on trying to "fix" weaknesses or shortcomings.
A) intuitive thinking process
B) personal compact
C) after-action review
D) positive emotional attractor
Q3) During the _____ stage of appreciative inquiry, action plans for transforming dreams into reality are formulated.
Q4) Creativity itself is an outcome rather than a process, a destination rather than a journey.
A)True
B)False
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