Leadership in Organizations Test Preparation
Course Introduction
Leadership in Organizations explores the principles, theories, and practical applications of leadership within various organizational settings. This course examines different leadership styles, the dynamics of power and influence, motivation, team building, decision-making, and change management. Students engage with real-world scenarios and case studies to understand how effective leadership drives organizational success, fosters innovation, and navigates challenges. Emphasis is placed on ethical leadership, cultural considerations, and the development of personal leadership skills critical for influencing others and achieving strategic goals in both public and private sector organizations.
Recommended Textbook
Organizational Behavior 17th Edition by
Stephen P. Robbins
Available Study Resources on Quizplus
18 Chapters
2016 Verified Questions
2016 Flashcards
Source URL: https://quizplus.com/study-set/673
Page 2
Chapter 1: What Is Organizational Behavior?
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/12881
Sample Questions
Q1) An example of a process at a group level is ________.
A)diversity
B)communication
C)values
D)culture
E)emotions
Answer: B
Q2) ________ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups.
A)Workforce associability
B)Workforce diversity
C)Cultural similarity
D)Organizational congruity
E)Operational homogeneity
Answer: B
Q3) Group functioning refers to the quantity and quality of a group's work output.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Diversity in Organizations
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/12882
Sample Questions
Q1) Which of the following is a biographical characteristic of an employee?
A)length of tenure
B)work preferences
C)personality
D)values
E)beliefs
Answer: A
Q2) Which of the following best describes the physical ability known as trunk strength?
A)the ability to maintain equilibrium despite forces pulling off balance
B)the ability to coordinate the simultaneous actions of different parts of the body
C)the ability to expend a maximum of energy in one or a series of explosive acts
D)the ability to exert muscular strength using the abdominal muscles
E)the ability to move the trunk and back muscles as far as possible
Answer: D
Q3) Demographics mostly reflect deep-level rather than surface-level diversity.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Attitudes and Job Satisfaction
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/12883
Sample Questions
Q1) Charles, Anna, Elle, and Adam are college friends and work in New York City. Comfortable living in New York occurs at about $40,000 a year. Charles makes $24,000 a year, Anna makes $30,000 a year, Elle makes $50,000 a year, and Adam makes $75,000 a year. Which of the following is most likely to be true with reference to correlation between pay and job satisfaction?
A)Charles is more satisfied with his job in comparison with Anna.
B)Anna is more satisfied with the job than Adam.
C)Charles and Adam share identical levels of job satisfaction related to pay.
D)Elle and Adam are most likely to have a similar level of job satisfaction.
E)Charles and Anna have the same levels of job satisfaction in relation to their pay.
Answer: D
Q2) ________ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.
A)Job satisfaction
B)Job design
C)Positivity offset
D)Constructive dismissal
E)Picketing
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Emotions and Moods
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/12884
Sample Questions
Q1) Positivity offset may be defined as the tendency of most individuals to experience a negative mood when nothing in particular is going on.
A)True
B)False
Q2) Activities that are formal or sedentary are more strongly associated with increases in positive mood than activities that are physical, informal, or epicurean.
A)True
B)False
Q3) People often behave in ways that violate established norms and threaten the organization, its members, or both. Such actions are called ________.
A)workplace deviant behaviors
B)social alienation behaviors
C)role engulfment
D)behavioral contagion
E)behavioral modernity
Q4) People in good moods tend to be more creative than people in bad moods.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Personality and Values
Available Study Resources on Quizplus for this Chatper
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/12885
Sample Questions
Q1) Milton Rokeach created the Rokeach Value Survey (RVS), which consists of two sets of values, namely ________ values and ________ values.
A)instrumental; terminal B)fluid; stable C)flexible; essential D)unique; general E)flexible; enduring
Q2) As compared to observer-ratings surveys, self-reporting surveys are a better predictor of success on the job.
A)True
B)False
Q3) Managers today are less interested in an applicant's ability to perform a specific job than with his or her flexibility to meet changing situations and commitment to the organization.
A)True
B)False
Q4) Describe the typical characteristics associated with a proactive personality.
Q5) Describe the personality characteristics of Machiavellianism.
Q6) Discuss John Holland's personality-job fit theory.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Perception and Individual Decision Making
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/12886
Sample Questions
Q1) What are the three ethical decision criteria? Explain.
Q2) The rational decision-making model takes into consideration the fact that all information pertaining to a problem might not be available to the decision maker.
A)True
B)False
Q3) Janice is late for work each day by about ten minutes. How would attribution theory describe this behavior?
A)It shows consensus.
B)It shows similarity.
C)It shows consistency.
D)It shows reliability.
E)It shows distinctiveness.
Q4) You are more likely to notice a car like your own due to ________.
A)stereotyping
B)self-serving bias
C)halo effect
D)selective perception
E)contrast effect
Q5) What is an anchoring bias?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Motivation Concepts
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/12887
Sample Questions
Q1) Self-inside, one of the four referent comparisons in the equity theory, refers to
A)an employee's experiences in a different position inside the employee's current organization
B)an employee's experiences in a different position outside the employee's current organization
C)another individual or group of individuals inside the employee's organization
D)an employee's experiences in a similar position outside the employee's current organization
E)another individual or group of individuals outside the employee's organization
Q2) What are the three relationships in Vroom's expectancy theory?
Q3) Expectancy theory predicts employees will exert a high level of effort if they perceive a strong relationship between effort and performance, performance and rewards, and rewards and satisfaction of personal goals.
A)True
B)False
Q4) Discuss distributive justice, procedural justice, and interpersonal justice.
Q5) Compare and contrast a Theory X manager and a Theory Y manager.
Q6) What is self-efficacy?
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Motivation: From Concepts to Applications
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/12888
Sample Questions
Q1) Samantha Barnes is an emergency medical technician. Recently, during an emergency call, she was able to resuscitate a man who had a cardiac arrest. Subsequently, she spent some time calming the 12-year-old daughter of the patient and looked after her until the rest of the patient's family arrived at the hospital. Based on this description, it can be concluded that Samantha's job is high in ________.
A)task identity
B)feedback
C)extrinsic rewards
D)task significance
E)job rotation
Q2) In which of the following variable-pay programs is the pay level based on how many skills employees have or how many jobs they can do?
A)bonuses
B)piece-rate pay
C)skill-based pay
D)gainsharing
E)merit-based pay
Q3) Differentiate between bonuses and gainsharing plans.
Q4) List and describe different variable-pay programs.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Foundations of Group Behavior
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/12889
Sample Questions
Q1) What are four common classes of norms?
Q2) The popular thinking is that to increase creativity in groups, for instance, norms should be loosened. However, research on gender-diverse groups indicates that strong political correctness (PC)norms increase group creativity.
A)True
B)False
Q3) By the end of the stage of ________, a relatively clear hierarchy of leadership within the group is established.
A)norming
B)storming
C)forming
D)adjourning
E)performing
Q4) The first phase of group development for temporary groups involves ________.
A)the phase of inertia before transition
B)the determination of the group's direction
C)the transition to plan the major changes
D)a period of accelerated activity
E)the adoption of new perspectives
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Understanding Work Teams
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/12890
Sample Questions
Q1) Effective teams translate their common purpose into ________ goals.
A)universal B)generic C)vast
D)specific
E)diverse
Q2) Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.
A)True
B)False
Q3) What is the relationship between task conflicts and reflexivity among team members?
Q4) For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.
A)True B)False
Q5) What is meant by member preferences? How can it be altered?
Q6) What is a cross-functional team?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Communication
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/12891
Sample Questions
Q1) Crossed arms convey a feeling of approachability.
A)True
B)False
Q2) Formal information channels are characterized by ________.
A)the transmission of spontaneous messages
B)the emergence in response to individual choices
C)the absence of noise in the communication cycle
D)the personal and social nature of usage
E)the compliance with the organizational authority chain
Q3) Discuss the three common small-group networks. Evaluate each on their effectiveness. Is there any one best network?
Q4) Describe and discuss specific problems related to cross-cultural communication. Include cultural barriers and cultural context.
Q5) Janice is a part of a work team comprised of five members. Explain the various ways in which this team may be organized and how it would impact the team's communication.
Q6) What are the benefits and drawbacks of e-mail?
Q7) Describe the various forms of nonverbal communication.
Q8) What are the seven key parts of the communication process?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Leadership
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/12892
Sample Questions
Q1) In the context of behavioral dimensions of leadership identified in the Ohio State Studies, initiating structure refers to the extent to which ________.
A)a person's job relationships are characterized by mutual trust, respect for employees' ideas, and regard for their feelings
B)a leader engages in participative management
C)a leader is accepting of and respects individual differences among various team members
D)a leader is likely to define and organize his or her role and those of employees in the search for goal attainment
E)a leader initiates efforts to communicate personally with employees
Q2) Which of the following is true about substitutes for leadership?
A)Substitutes are clearly distinguishable from neutralizers.
B)Substitutes enhance the need for leader's support or ability to create structure.
C)Substitutes increase the levels of identification-based trust.
D)Substitutes are factors and conditions that replace formal leadership.
E)Organizations cannot provide any substitutes for leadership.
Q3) Charismatic leaders are not always authentic leaders. Discuss.
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Power and Politics
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/12893
Sample Questions
Q1) Which of the following power tactics would be considered a hard tactic?
A)rational persuasion
B)inspirational appeals
C)personal appeals
D)coalition
E)consultation
Q2) Self-promotion works well as an impression management technique for interviews as well as performance evaluations.
A)True
B)False
Q3) Which of the following impression management techniques involves an individual admitting responsibility for an undesirable event and simultaneously seeking to get a pardon for the action?
A)flattery
B)favors
C)apologies
D)misrepresentation
E)exemplification
Q4) List and discuss the bases of formal power.
Q5) How does reward power contribute to sexual harassment?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Conflict and Negotiation
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/12894
Sample Questions
Q1) In a negotiation between a man and a woman, we would expect the woman to ________ than the man.
A)act more assertively
B)show higher self-interest
C)be more accommodating
D)place a higher value on the economic outcome
E)be more proactive in getting negotiations underway
Q2) Describe the preferred negotiating techniques that would be implemented by a manager from China. What conflict management techniques would he use? What role would a third-party negotiator be likely to have if no agreement could be reached?
Q3) Stage II of the conflict process deals with the conflict being ________.
A)perceived and felt
B)apparent and experienced
C)expressed and resolved
D)analyzed
E)internalized
Q4) Discuss the effects of agreeableness on the effectiveness of negotiations.
Q5) Define and describe the traditional view of conflict.
Q6) Explain the conflict resolution strategies used by collectivist cultures.
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Foundations of Organization Structure
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/12895
Sample Questions
Q1) In an organization, top managers make all the decisions and lower-level managers merely carry out their directives. This organization is most likely to be characterized by
A)a narrower span of control
B)a low degree of formalization
C)a high degree of centralization
D)a high degree of departmentalization
E)a low degree of work specialization
Q2) The functional structure groups employees by their similar specialties, roles, or tasks.
A)True
B)False
Q3) The simple structure is most widely practiced in small businesses in which
A)the manager and owner are one and the same
B)the number of employees is between 100 to 150
C)employees are highly skilled
D)managers are hired directly by the company's owner
E)training budgets are limited
Q4) Describe the various characteristics of bureaucracy.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Organizational Culture
Available Study Resources on Quizplus for this Chatper
117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/12896
Sample Questions
Q1) ________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.
A)Stories
B)Material symbols
C)Rituals
D)Organizational charts
E)Corporate chants
Q2) Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.
A)stories
B)material symbols
C)rituals
D)organizational charts
E)corporate chants
Q3) A strong culture tends to reduce employee turnover.
A)True
B)False
Q4) Describe the characteristics of a strong culture.
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Human Resource Policies and Practices
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/12897
Sample Questions
Q1) Describe and discuss the two most popular forced comparison methods of performance evaluation.
Q2) Which of the following methods of performance evaluation allows for quantitative analysis and comparison?
A)critical incident
B)graphic rating scale
C)assessment center evaluation
D)written essay
E)group order ranking
Q3) Describe and discuss work-sample tests and assessment centers and the contexts in which they can be used effectively.
Q4) You are introducing self-managed teams and implementing quality-management programs. It would be important to conduct training in ________ skills.
A)basic literacy
B)technical
C)interpersonal
D)problem-solving
E)interdependence
Q5) Describe and discuss the critical incidents method of performance evaluation.
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 18: Organizational Change and Stress Management
Available Study Resources on Quizplus for this Chatper
118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/12898
Sample Questions
Q1) Elaine is very good at what she does, but she is constantly stressed by internal deadlines assigned to co-workers, obligatory meetings, and time lost in unrelated idle cubicle chatter. Today, after a meeting with her supervisor, she has been given more responsibility for her work, is able to set her own deadlines, decline attendance to various department meetings, and telecommute two days a week. Elaine's boss is using which of the following organizational strategies to reduce her stress?
A)job redesign
B)organizational communication
C)employee involvement
D)organizational development
E)process reengineering
Q2) The step in the action research process where information is gathered about problems, concerns, and needed changes is known as the ________ stage.
A)feedback
B)evaluation
C)diagnosis
D)action
E)prognosis
Q3) Compare and contrast challenge stressors and hindrance stressors.
Page 20
To view all questions and flashcards with answers, click on the resource link above.