Leadership in Organizations
Final Test Solutions
Course Introduction
Leadership in Organizations explores the theories, principles, and practices of effective leadership within various organizational settings. The course examines different leadership styles, the role of ethics and values, techniques for motivating and influencing others, and the impact of organizational culture on leadership effectiveness. Students will analyze real-world case studies and contemporary leadership challenges, learn strategies for leading teams through change, and develop skills in decision-making, communication, and conflict resolution to prepare for leadership roles in diverse professional environments.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
Available Study Resources on Quizplus
10 Chapters
1024 Verified Questions
1024 Flashcards
Source URL: https://quizplus.com/study-set/3676
Page 2
Chapter 1: What Is Organizational Behaviour
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73203
Sample Questions
Q1) ________ suggests that managers should be more scientific in how they think about management problems.
A)Open book management
B)Participative management
C)Evidenced-based management
D)Empowered management
E)Democratic management
Answer: C
Q2) Which of the following best describes the contingency approach in OB?
A)Behaviour is dependent on the situation.
B)Behaviour is predictable in all situations.
C)Since humans are logical,so is their behaviour.
D)Employee behaviour is only dependent on perception.
E)Motivational sources explain all behaviour.
Answer: A
Q3) Efficiency is concerned with the achievement of goals,whereas effectiveness is concerned with the ratio of output to inputs.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Perception, personality, and Emotions
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/73204
Sample Questions
Q1) Ron was having a discussion with one of his colleagues as to whether the rise in the Canadian dollar was good or bad,and found himself quickly overwhelmed with all of the various arguments.All he could remember after the discussion was a few of them.Ron was engaged in
A)selective interpretation.
B)selective perception.
C)a mental memory process.
D)selective listening.
E)memorization.
Answer: B
Q2) Peoples' perceptions are influenced by the perceiver,the target,and the situation.The perceiver factor comprises A)attitudes.
B)ethics.
C)peer pressure.
D)priorities.
E)abilities.
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Values, attitudes, and Their Effects in the Workplace
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73205
Sample Questions
Q1) Hofstede's findings suggest that cultures with low uncertainty avoidance are risk takers.
A)True
B)False
Answer: True
Q2) The best definition of job satisfaction centres around an individual's general attitude toward his or her job.
A)True
B)False
Answer: True
Q3) Maria is dissatisfied with the way that her manager treats her.She has decided to quit her job and find a new position with another firm.She is expressing her dissatisfaction through A)exit.
B)voice.
C)power distance.
D)neglect.
E)uncertainty avoidance.
Answer: A
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Motivating Self and Others
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/73206
Sample Questions
Q1) Alfie Kohn supports ________,and proposes that employees are actually punished by rewards.Kohn believes that employees do lower quality work when they are given rewards such as ________.
A)cognitive evaluation theory;pay incentives
B)contingency evaluation theory;money
C)cognitive evaluation theory;challenge
D)cognitive experimental theory;money
E)contingency experimental theory;incentives
Q2) A real estate salesperson whose pay is based on the price of the home he or she sells is an example of
A)a gainsharing plan.
B)commission pay.
C)piece-rate pay.
D)a modified gainsharing plan.
E)skill-based pay.
Q3) Theory X managers believe all people are motivated by extrinsic factors.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Working in Teams
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73207
Sample Questions
Q1) The question "What do others expect of me?" relates to the ________ stage of team development.
A)forming B)norming
C)storming
D)performing
E)adjourning
Q2) Leaders can help teams achieve team efficacy by helping the team to achieve small successes and by providing skills training.
A)True B)False
Q3) Sometimes coaches are more effective in leading teams than are leaders.
A)True B)False
Q4) The five-stage model of group development comprises the first meeting,Phase 1,transition,Phase 2,and completion.
A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Communication, conflict, and Negotiation
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73208
Sample Questions
Q1) Whether a conflict is good or bad depends on the type of conflict.
A)True
B)False
Q2) Referring to SCENARIO 6-4,both sides have agreed that resources are limited.Each feels that whatever side wins,the other side loses.They believe they are engaged in
A)integrative bargaining.
B)distributive bargaining.
C)mediation.
D)BATNA.
E)company bargaining.
Q3) When Steve complained loudly to Ron that he was overworked,Ron got permission from his boss to extend the deadline for the project that Steve was working on.Which conflict-handling approach is Ron using?
A)forcing
B)compromising
C)problem solving
D)avoiding
E)yielding
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Power and Politics
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73209
Sample Questions
Q1) Empowered people are not micromanaged and are free to choose how to do their work.Thus,it can be said that they have a sense of
A)competence.
B)meaning.
C)self-determination.
D)impact
E)self-respect.
Q2) Explain what empowerment means.What do employees need to feel fully empowered? Why do some managers not want to empower their employees? Give specific examples to support your answer.
Q3) Samir is a very charismatic person.Whenever he needs something from someone,he is usually successful in getting what he wants by appealing to the person's values or goals.Which influence tactic is he using?
A)pressure
B)consultation
C)legitimacy
D)inspirational appeal
E)ingratiation
To view all questions and flashcards with answers, click on the resource link above.
9
Chapter 8: Leadership
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/73210
Sample Questions
Q1) The primary quality produced by authentic leadership is trust.
A)True
B)False
Q2) According to the Fiedler contingency model,a leader who focuses on procedures is using the contingency dimension of A)position power.
B)relationship building.
C)task structure.
D)production orientation.
E)consideration.
Q3) The difference between a leader and a manager is that leaders rely on control strategies to get things done.
A)True
B)False
Q4) Unethical leaders are more likely to use their charisma for self-serving ends.
A)True
B)False
Q5) Women tend to view negotiations in the context of a continuing relationship. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Decision Making,creativity and Ethics
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/73211
Sample Questions
Q1) Groupshift most often means decisions
A)are made by groups rather than individuals.
B)are more risky.
C)are made more quickly.
D)prove less effective.
E)are more conservative.
Q2) Allocating weights to the decision criteria is unnecessary if
A)all criteria are relevant.
B)all criteria are equally important.
C)there are only two decision criteria.
D)the decision is being made by an individual.
E)a team is making the decision.
Q3) Fred had a tight work deadline.Although the project was time-consuming with a lot of unexpected "twists and turns," he felt sure he would have his project completed by the deadline.As it turned out,he was three days late.Fred has exhibited
A)anchoring bias.
B)overconfidence bias.
C)confirmation bias.
D)availability bias.
E)escalation of commitment.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Organizational Culture and Change
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73212
Sample Questions
Q1) Discuss in detail the three ways in which organizational culture can be a liability in an organization.Provide examples to support your answer.
Q2) Research shows that cynicism during the change process often results in
A)more positive critical analysis of the situation by employees.
B)increased attention by all employees.
C)lower commitment on the part of employees.
D)increased job satisfaction because it forces the status quo.
E)greater motivation and hard work by all employees in order to keep the status quo.
Q3) Appreciative inquiry consists of four steps,one of which is discovery,where the strengths of the employees and the organization are the starting point to discovering what the organization does best.
A)True
B)False
Q4) One of the key elements in organizational culture is that it gives employees meaning to their work;this,however,is becoming less important in today's workplace.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 12