Leadership in Organizations Exam Practice Tests
Course Introduction
Leadership in Organizations explores the theory and practice of leadership within various organizational contexts. The course examines key leadership styles, strategies, and the influence of leaders on organizational culture, decision-making, and performance. Students analyze case studies and real-world scenarios to understand effective leadership behaviors, the dynamics of motivation and team development, and ethical considerations. By combining foundational concepts with practical applications, the course equips students with the skills to assess leadership challenges and develop strategies to foster innovation, collaboration, and positive organizational change.
Recommended Textbook
Human Resource Management 11th Edition by Leslie W. Rue
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19 Chapters
1140 Verified Questions
1140 Flashcards
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Page 2
Chapter 1: Human Resource Management: a Strategic Function
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62414
Sample Questions
Q1) In organizations using self-managed work teams:
A) employees are not responsible for their actions.
B) groups of peers are responsible for a particular area or task.
C) groups of employees report to a single manager.
D) employees lack the ability to make decisions.
Answer: B
Q2) Which of the following major human resource functions would include building effective teams within an organizational structure?
A) Human resource development
B) Employee and labor relations
C) Human resource research
D) Safety and health
Answer: A
Q3) Working at home by using an electronic linkup with a central office is known as ____.
A) reengineering
B) outsourcing
C) crowdsourcing
D) telecommuting
Answer: D
Page 3
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Chapter 2: Equal Employment Opportunity: The Legal Environment
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The Equal Employment Opportunity Commission (EEOC)was created by the Civil Rights Act to administer Title VII of the act.
A)True
B)False
Answer: True
Q2) The Equal Pay Act of 1963 prohibits discrimination in rates of pay on the basis of
A) merit
B) sex
C) ethnicity
D) age
Answer: B
Q3) Equal employment opportunity means that an employer must give preference to women and minorities in the workplace.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Implementing Equal Employment Opportunity
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Sample Questions
Q1) Employment parity occurs when the proportion of minorities and women employed by an organization is greater than their representation in the relevant labor market.
A)True
B)False
Answer: False
Q2) The Employer Information Report,EEO-1,requires a breakdown of the employer's workforce in specified job categories by race,sex,and ____.
A) social status
B) age
C) religion
D) national origin
Answer: D
Q3) A qualification to file the Employer Information Report,EEO-1,is that a firm should:
A) have 100 or more workers.
B) have fewer than 40 workers.
C) be exempted from other labor laws due to recent bankruptcy.
D) be found guilty of employment discrimination within the last ten years.
Answer: A
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Chapter 4: Job Analysis and Design
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60 Flashcards
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Sample Questions
Q1) The sociotechnical approach to job design was first introduced as an alternative to the situational approach to viewing job design.
A)True
B)False
Q2) Contingent workers include all of the following EXCEPT:
A) short-term employees.
B) temporary workers.
C) full-time employees.
D) on-call workers.
Q3) Define the terms job description and job specification.
Q4) Explain the observation method of job analysis.
Q5) The process of choosing from those available the individuals who are most likely to perform successfully in a job is known as ____.
A) selection
B) orientation
C) recruitment
D) appraisal
Q6) Write a short note on job analysis.
Q7) What are the advantages of job specialization?
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Chapter 5: Human Resource Planning
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) Bravoz Autos Inc.wants to determine the short-range net needs for its human resource.Which of the following factors will reflect this?
A) The vacancies expected from individual promotability data
B) The management expectations of future conditions affecting immediate decisions
C) The numbers and kinds of employees needed
D) The operating needs from budgets and plans
Q2) The objective-setting process in an organization begins at the top of the organization.
A)True
B)False
Q3) "On-demand software" involves users accessing standard business applications over the Internet.
A)True
B)False
Q4) What are the various advantages of employing contingent workers?
Q5) Differentiate between replacement planning and succession planning.What are the problems with succession plans?
Q6) Write a short note on skills inventory.What are its advantages?
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Chapter 6: Recruiting Employees
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62 Verified Questions
62 Flashcards
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Sample Questions
Q1) Explain the various advantages and disadvantages of external sources of recruitment.
Q2) The human resource team at BMD Inc.wants to recruit for some senior-level positions from within the organization before it turns to other sources of recruitment.The team has devised a job posting and bidding program.Which of the following practices will make the program less successful?
A) Refraining from notifying unsuccessful bidders as to why they were not accepted
B) Requiring job bidders to list their qualifications
C) Refraining from external recruiting until a specified time period has elapsed
D) Including selection standards within the position notice
Q3) Which of the following is a disadvantage generally associated with recruiting from internal sources?
A) Employees tend to have inaccurate expectations from the organization.
B) New ideas and innovations may be stifled.
C) It reduces promotion opportunities for the employees.
D) It reduces an organization's return on its investment in the workforce.
Q4) What are the various advantages of internal sources of recruitment?
Q5) Discuss realistic job previews.
Q6) What are the various external sources of recruitment?
Page 8
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Chapter 7: Selecting Employees
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60 Flashcards
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Sample Questions
Q1) ____ is determined by administering a test to present employees,and correlating the test scores with the present employees' performance on the job.
A) Predictive validity
B) Concurrent validity
C) Construct validity
D) Content validity
Q2) Generally,taking notes during a job interview should be avoided.
A)True
B)False
Q3) Explain content validity and construct validity.
Q4) The type of validity in which a test is given to the entire pool of job applicants and correlated to their job performance scores some months later is called:
A) predictive validity.
B) concurrent validity.
C) construct validity.
D) content validity.
Q5) What are the various problems associated with conducting job interviews?
Q6) What are the various methods used to demonstrate the reliability of a criterion predictor?
Page 9
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Chapter 8: Orientation and Employee Training
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60 Flashcards
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Sample Questions
Q1) Usually,the human resource (HR)manager should bear full responsibility for a new employee's orientation.
A)True
B)False
Q2) Write a short note on apprenticeship training.
Q3) Training needs must be determined prior to establishing training objectives.
A)True
B)False
Q4) In an organization,who has the primary responsibility for a new employee's job training?
A) The top management
B) The external auditor
C) The new employee's manager
D) The new employee's coworkers
Q5) A needs assessment is a systematic analysis of the specific training activities an organization requires to achieve its objectives.
A)True
B)False
Q6) Define orientation.
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Chapter 9: Management and Organizational Development
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60 Verified Questions
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Sample Questions
Q1) A management inventory includes a brief assessment of the past performance of an organization's current management team.
A)True
B)False
Q2) Which of the following questions is least likely to be the focus when evaluating the management development activities of an organization?
A) Are trainees happy with the course?
B) Does the training course teach the relevant concepts?
C) Is the cost of training given top priority?
D) Does the application of the concepts positively affect the organization?
Q3) Explain organizational development.
Q4) Management inventories are generally public information available to all employees.
A)True
B)False
Q5) Training objectives can be categorized within three broad areas: organizational,departmental,and individual performance and growth.
A)True
B)False
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Chapter 10: Career Development
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60 Flashcards
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Sample Questions
Q1) The point in an individual's career where the likelihood of additional hierarchical promotion is low is called a:
A) career plateau.
B) career lattice.
C) career chasm.
D) career trough.
Q2) Explain why career planning is necessary.
Q3) Under the concept of life preparedness,one may prepare very well for a particular field of work without preparing adequately for potential obstacles to that career.
A)True
B)False
Q4) A benefit provided by an employer to help an employee leave the organization and get a job someplace else is called:
A) downsizing.
B) outplacement.
C) crowdsourcing.
D) job enrichment.
Q5) Differentiate dual-career couples from dual-earner couples.
Q6) Describe the concept of a career lattice.
Page 12
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Chapter 11: Performance Management Systems
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) It is generally recommended that informal performance appraisals should be conducted two or three times a year for most employees.
A)True
B)False
Q2) Which of the following is an effective practice for a manager to apply when conducting an employee's performance appraisal interview?
A) Evaluating the employee based on his or her personality
B) Concentrating on the employee's weaknesses
C) Knowing the employee's job description
D) Being as subjective as possible
Q3) Generally,one of the responsibilities of line managers in performance management is to maintain a reporting system to ensure that appraisals are conducted on a timely basis.
A)True
B)False
Q4) Leniency is the tendency of a manager to rate most employees' performance near the middle of the performance scale.
A)True
B)False
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Chapter 12: The Organizational Reward System
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Sample Questions
Q1) In the context of pay equity,individual equity addresses the issue of rewarding individual contributions and is very closely related to the pay-for-performance issue.
A)True
B)False
Q2) ____ concerns whether employees believe they are being fairly compensated in their jobs.
A) Central tendency
B) Pay equity
C) Role perception
D) Job depth
Q3) The Equal Pay Act was designed to eliminate pay discrimination based solely on sex.
A)True
B)False
Q4) Compensation refers to all the intrinsic rewards employees receive in exchange for their work.
A)True
B)False
Q5) Describe some issues that compensation policies must address.
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Chapter 13: Base Wage and Salary Systems
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Sample Questions
Q1) Describe broadbanding.What are its advantages?
Q2) The most reliable and least expensive method of surveying wage data is the personal interview.
A)True
B)False
Q3) Describe the point method of job evaluation.
Q4) There is a universal set of compensable factors that can be used by all organizations when developing methods for determining the value of various jobs.
A)True
B)False
Q5) Distinguish between skill-based pay and competency-based pay systems.
Q6) It is generally recognized that skill-based pay systems work well in unionized organizations.
A)True
B)False
Q7) When the point method of job evaluation is used,all jobs in an organization must be examined and evaluated.
A)True
B)False
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Chapter 14: Incentive Pay Systems
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Sample Questions
Q1) Qualified stock options are known for their:
A) lack of marketability.
B) favorable tax treatment.
C) lack of restrictions.
D) high rate of interests.
Q2) Which of the following is true about self-directed work teams?
A) They are teams of employees that accomplish tasks within their area of responsibility with direct supervision.
B) They are well established in the United States, but relatively new in Europe.
C) Most self-directed work teams are based on the basic idea that when employees are isolated from decision making, they can perform better.
D) Most companies that use such teams usually incorporate some type of group incentive pay based on the performance of the respective work teams.
Q3) A merit pay increase is:
A) paid only if an employee is not eligible for bonus.
B) based on seniority alone.
C) fixed by the government.
D) perpetuated year after year.
Q4) Discuss long-term performance plans for managerial personnel.
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Chapter 15: Employee Benefits
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Sample Questions
Q1) The Employee Retirement Income Security Act (ERISA)is designed to:
A) provide unemployment insurance to retirees.
B) ensure the solvency of pension plans.
C) help retirees find with suitable jobs.
D) provide funds for a limited period of time, usually up to 16 weeks.
Q2) All employee benefits are legally required benefits.
A)True
B)False
Q3) Certain employee benefits can be reserved for company executives only.
A)True
B)False
Q4) Health insurance under social security,commonly known as Medicare,provides:
A) free medical treatment to children under 14 and individuals over 60 years of age.
B) free prescription drug coverage for all citizens over 50.
C) universal coverage to all individuals who make social security payments.
D) partial hospital and medical reimbursement for persons over 65.
Q5) Discuss the concept of flexible-benefit plans.
Q6) Describe the employee benefits under social security.
Q7) Discuss the concept of early retirement as a benefit.
Page 17
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Chapter 16: Employee Safety and Health
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Sample Questions
Q1) Bulletin boards work better in promoting safety within an organization if:
A) the content is left unchanged for a long time.
B) the safety instructions are in the form of sketches and cartoons.
C) they are used as the sole medium of promoting safety.
D) they consist mainly of detailed text instructions.
Q2) Which of the following is an appropriate penalty proposed for the respective major violation of Occupational Safety and Health Act (OSHA)?
A) JK Products Inc. has failed to abate a prior violation, thus it will need to pay a civil penalty of $7,000 for each day the violation continues beyond the prescribed abatement date.
B) Limelight Cosmetics Inc. has been charged of willful violations that will require it to pay $3,500 for each violation (mandatory).
C) HG Inc. has been charged of serious violations, thus it will have to pay $3,500 for each violation (discretionary).
D) Unicorn Builders Inc. has repeatedly violated an OSHA standard that will require it to pay a penalty of up to $7,000 for each such violation.
Q3) Discuss work/life programs and wellness programs.
Q4) Describe employee assistance programs (EAPs).
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Page 18
Chapter 17: Employee Relations
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Sample Questions
Q1) How have the <i>National Labor Relations Board (NLRB)v.Weingarten and Baton Rouge Water Works</i> decisions affected union representation during disciplinary interviews?
Q2) Justin is not a member of any union at his workplace.He had filed a grievance against the management.The union steward helped him throughout the case until he settled the matter in the bargaining unit.Such an act shows adherence to:
A) progressive discipline.
B) duty of fair representation.
C) just cause.
D) due process.
Q3) Impartiality in grievance arbitration is reflected in:
A) the even sharing of an arbitrator's fee by the involved company and the union.
B) an arbitrator's right to work outside the framework that the involved parties have negotiated in their collective bargaining agreement.
C) the effort made by courts to ensure that an arbitrator has never ruled on a similar case.
D) an arbitrator's power to subpoena witnesses or records.
Q4) Describe employment at will.
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Page 19
Chapter 18: The Legal Environment and Structure of Labor
Unions
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Sample Questions
Q1) A union shop agreement requires employees to join a union and remain members as a condition of employment.
A)True
B)False
Q2) Explain the Wagner Act.
Q3) Which of the following acts was called the "Industrial Magna Carta" by Samuel Gompers,one of the leading spokespersons of the early labor movement?
A) The Norris-La Guardia Act
B) The Sherman Anti-Trust Act
C) The Railway Labor Act
D) The Clayton Act
Q4) Explain right-to-work laws.
Q5) The Hitchman Coal & Coke Co.v.Mitchell case upheld the legality of yellow-dog contracts.
A)True
B)False
Q6) Yellow-dog contracts were made illegal by the Sherman Anti-Trust Act.
A)True
B)False
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Chapter 19: Union Organizing Campaigns and Collective Bargaining
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Sample Questions
Q1) An employer is prohibited from conducting polls to verify a labor union's strength prior to an election.
A)True
B)False
Q2) One of the responsibilities of the Federal Mediation and Conciliation Service (FMCS)is to provide mediators to assist in resolving negotiation impasses.
A)True
B)False
Q3) During the election campaign of a labor union,management can:
A) promise to provide benefits in the future in the event of nonunionization.
B) initiate a campaign against the union, emphasizing the costs of unionization.
C) threaten to withhold benefits in the event of unionization.
D) question employees individually about their preferences.
Q4) Mediation is also called:
A) conciliation.
B) arbitration.
C) coordinated bargaining.
D) Gissel bargaining.
Q5) What are the various reasons for employees joining a union?
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