Course Introduction
Leadership Development Study Guide
Questions
Leadership Development is a course designed to explore the principles and practices essential for effective leadership in personal, academic, and professional contexts. Through a combination of theoretical frameworks, case studies, and practical exercises, students will examine leadership styles, emotional intelligence, ethical decision-making, team building, and strategies for motivating and inspiring others. The course also focuses on self-assessment and reflection, helping students identify their unique leadership strengths and areas for growth, and develop actionable plans for continuous improvement to become effective and responsible leaders in a diverse and dynamic world.
Recommended Textbook
Human Resource Development 5th Edition by
Jon M. Werner
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16 Chapters
900 Verified Questions
900 Flashcards
Source URL: https://quizplus.com/study-set/2103
Page 2
Chapter 1: Introduction to Human Resource Development
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The core of all HRD efforts is
A)Profit
B)Learning
C)New skills
D)Reducing costs
Answer: B
Q2) The two events that lead to the development of company training programs for unskilled and semi-skilled workers were
A)World War II & the Industrial revolution
B)World War I & the Industrial revolution
C)The Model T & World War I
D)The Model T & World War II
Answer: C
Q3) The Smith-Hughes bill was passed in:
A)1809
B)1917
C)1872
D)1907
Answer: B
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Page 3
Chapter 2: Influences on Employee Behavior
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60 Flashcards
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Sample Questions
Q1) Organizational Citizenship Behaviors (OCB) can include behaviors such as:
A)the specific job task
B)organizational responsibility
C)organizational ethics
D)an organization's commitment to innovation and initiative taking Answer: D
Q2) A personal outcome of employee behavior would include:
A)Downsizing
B)Pay and recognition
C)Teamwork
D)Productivity
Answer: B
Q3) Outcomes can be either personal to the employee or organizationally focused.
A)True
B)False
Answer: True
Q4) Goals do not need to be agreed to by employees to be effective.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Learning and HRD
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Learning is defined as a permanent change in behavior, cognition or affect.
A)True
B)False
Answer: True
Q2) Ability and self-efficacy are better predictor of performance:
A)Late in the skill acquisition phase
B)Early in the skills acquisition phase
C)At all phases of skill acquisition
D)They are never good predictors
Answer: B
Q3) The VARK stands for:
A)Video - aural - read/write - kinesthetic
B)Visual - aural - read/write - kinesthetic
C)Visual - aural - read/write - know and tell
D)Visual - aural - reflect - kinesthetic
Answer: B
Q4) Declarative knowledge is knowing what to do
A)True
B)False
Answer: True
Page 5
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Chapter 4: Assessing HRD Needs
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Which of the following is not a source of data for a task needs analysis?
A)Job descriptions
B)Job specifications
C)Corporate Mission statement
D)Observing people actually performing the job
Q2) Linking the organizations strategic plan to HRD activities for operating managers:
A)May increase support for HRD programs
B)Will lower motivation of trainees
C)Should not be done
D)Does not matter
Q3) Compliance needs are those:
A)Mandated by law
B)Focused on what prevents performance
C)That identify new ways to perform tasks
D)None of the above are correct
Q4) Immediate supervisors should not be involved in a person analysis.
A)True
B)False
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Chapter 5: Implementing HRD Programs
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60 Flashcards
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Sample Questions
Q1) Mentoring involves:
A)The learner and his/her supervisor
B)A classroom setting
C)A form of OJT
D)A senior executive
Q2) A training scenario where a new employee receives training in the environment where the trainee will be working is called?
A)just in time training
B)coaching/ mentoring
C)on the job training
D)job rotation
Q3) A key element of JIT is preparing the learner.
A)True
B)False
Q4) A problem with role plays is:
A)They take too much time
B)Role players take them too seriously
C)They may be viewed as fun and not transfer to work
D)They are too difficult to develop
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Chapter 6: Designing Effective HRD Programs
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Sample Questions
Q1) Which of the following is not a key activity in designing an HRD program?
A)Setting objectives
B)Developing a lesson plan
C)Selecting the trainer
D)Buying donuts for the breaks
Q2) According to Mager and the text the objective 'Discuss and illustrate principles and techniques of computer programming' is not a good objective.
A)True
B)False
Q3) Broad and unobservable objectives:
A)Never happen in a good HRD program
B)Can be measured using unobservable behaviors
C)Are OK if that is the best you can do
D)Need to have observable behaviors spelled out
Q4) An LMS is a:
A)Learning Management System
B)Learning Maintenance System
C)Living Management System
D)Less Management System
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Chapter 7: Evaluating HRD Programs
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85 Flashcards
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Sample Questions
Q1) Which of the following is not a common type of data collected for evaluation?
A)Plant data
B)Economic data
C)Systemwide data
D)Individual performance data
Q2) All of the following are guidelines for writing effective questionnaires except:
A)Combine several ideas into one question to save on paper
B)Use clear and simple questions
C)Limit the number of response options
D)Match the mode of the response to the question
Q3) A control group is:
A)a second group of trainees
B)of no value in helping us evaluate training programs
C)often critical to determining whether changes were due to a training program rather than some other factor
D)an added cost that is generally too expensive
Q4) The text supports separating behaviors into two segments: training and per training.
A)True
B)False
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Chapter 8: Employee Socialization and Orientation
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50 Flashcards
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Sample Questions
Q1) Role overload occurs when the employee does not have enough work to do.
A)True
B)False
Q2) It has been found that newcomers actively seek out the information they need rather than simply waiting for the organization to supply it to them.
A)True
B)False
Q3) An RJP can be delivered via
A)Printed media
B)Discussions
C)Audiovisuals
D)All of the above
Q4) Little research has been published about the effectiveness of orientation programs.
A)True
B)False
Q5) Role ambiguity means that the employee is unclear about their role in the organization.
A)True
B)False
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Chapter 9: HRD and Diversity: Diversity Training and Beyond
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25 Flashcards
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Sample Questions
Q1) A case study involves training followed by post training measurement.
A)True
B)False
Q2) A case study research design:
A)Is easy to use to evaluate training
B)Is questionable since there is no pre training information
C)Measures only results
D)Is very commonly used to evaluate training
Q3) A quasi-experimental research design could be:
A)A non equivalent control group
B)A time series
C)A pre post test
D)Both A and B are quasi-experimental designs
Q4) A control group is just a second group of trainees
A)True
B)False
Q5) External validity means you are comparing your results to those of similar size organizations.
A)True
B)False
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Chapter 10: Skills and Technical Training
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Sample Questions
Q1) The Federal Government's current role in providing basic skills training is best defined as:
A)non-existent - all funding was canceled by Ronald Reagan
B)modest - mainly through the Basic Skills Training Act
C)huge and growing - mainly through the Department of Education
D)substantial - through the Job Training & Partnership Act and Workforce Investment Act
Q2) Teams should be created just to have them.
A)True
B)False
Q3) TQM stands for Total Quality Management
A)True
B)False
Q4) Joint training programs involve the company and
A)The Federal Government
B)The IRS
C)A labor union
D)A University
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Chapter 11: Coaching and Performance Management
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50 Flashcards
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Sample Questions
Q1) For coaching to be effective it must:
A)include two-way communication
B)be structured
C)be critical in nature
D)all of the above are aspects of effective coaching
Q2) The definition of coaching:
A)Is easy to find
B)Is something everyone agrees on
C)Is difficult to arrive at, but can vary from very narrow to very broad
D)Is always a very narrow definition.
Q3) Performance management:
A)Involves giving annual performance evaluations
B)Incorporates goal setting
C)Means tying pay to performance evaluations
D)Focuses on the ongoing process of performance improvement
Q4) According to Fournies a primary goal of a coaching discussion is:
A)to get the employee's attention
B)to cover yourself in case you have to fire the employee
C)to get agreement on the problem and solution
D)to meet the legal requirements of coaching
13
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Chapter 12: Employee Counseling and Wellness Services
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60 Flashcards
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Sample Questions
Q1) According to your text, which of the following are necessary for an employee counseling program to be effective?
A)top management support and commitment
B)a clear employee confidentiality policy
C)maintenance of records for the program to be evaluated
D)all of the above are necessary for such programs to be effective
Q2) Exercise and fitness programs are popular among large employers
A)True
B)False
Q3) EAP's are based on the idea that:
A)work is irrelevant to most people
B)work matters only to workaholics
C)work is important to most people
D)work and personal problems are unrelated
Q4) EAP's first began in the US in:
A)1960's - the drug era
B)1970's - baby boomers come of age
C)1940's - alcoholism
D)1890's - The Victorian era
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Chapter 13: Career Management and Development
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Which of the following is the BEST example of the 'new' employment relationship described in your text?
A)employees are viewed as part of the 'family'
B)employees view benefits as an entitlement
C)companies exchange job security for employee loyalty
D)employment is viewed as an exchange relationship for mutual benefit
Q2) Which of the following is TRUE?
A)a transitory career features a devotion to one occupation
B)an expert generally changes fields every 5 years
C)a linear career is the traditional view of a career in the U.S.
D)a spiral career means moving progressively upwards to the top of an organization
Q3) A career plateau occurs when:
A)Your pay is at the top of the pay scale
B)Your chances of further advancement become very slim
C)Your benefits are used up
D)You are ready for pre-retirement planning
Q4) Career models can focus on the individual, the organization and the team
A)True
B)False
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Chapter 14: Management Development
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40 Verified Questions
40 Flashcards
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Sample
Questions
Q1) A lot of what we have learned about Management came from the 1970's and the world has changed since then.
A)True
B)False
Q2) What is TRUE about action learning?
A)it uses cases developed by universities like Harvard
B)it is basically a case study approach ( where the case is a problem existing in your own organization
C)it is 'hypothetical' and not real to the managers
D)it is losing popularity in today's leaner organizations
Q3) Which type of manager plays the role of strategist for the organization, coordinator of transactions across national borders and architect for asset configuration?
A)business manager
B)country manager
C)inter-continental manager
D)corporate manager
Q4) When globalizing organizations 4 categories of managers are needed.
A)True
B)False
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Chapter 15: Organization Development and Change
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Sample Questions
Q1) In OD the action plan specifies:
A)Who will be the manager
B)The intervention strategy
C)The evaluation strategy
D)How to do the needs assessment
Q2) Job enrichment programs involve:
A)paying people more money to make them happier
B)giving employees more work to do - they like work
C)varying the tasks to increase job satisfaction
D)having employees produce more profits for the company
Q3) The change agent needs a broad knowledge of OD theories.
A)True
B)False
Q4) TQM and SMT interventions:
A)Are basically the same thing
B)Have some significant differences
C)Quality is the only goal of both interventions
D)Training of employees for both interventions is exactly the same
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Chapter 16: HRD and Diversity: Diversity Training and Beyond
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32 Verified Questions
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Sample Questions
Q1) Recent immigration patterns to the U.S. indicate that:
A)Hispanic immigration peaked in the 1960s
B)Mexicans represent the largest portion of the foreign born in the U.S.
C)Asia is the source of most recent immigration
D)none of the above is correct
Q2) The fastest growing minority group in the next 10 years will be:
A)Blacks
B)Hispanics
C)Native Americans
D)None of these are growing at all
Q3) Females have both moved up in organizations and achieved pay equity with men over the last 20 years.
A)True
B)False
Q4) An organizational culture is BEST described as:
A)a set of shared interests
B)a set of shared values, beliefs, norms and patterns of behavior
C)a set of shared activities and interests
D)a set of values, beliefs, norms and patterns of behavior that are basically identical across all employees
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