Leadership Communication Study Guide Questions
Course Introduction
Leadership Communication explores the essential role of effective communication in leadership contexts, focusing on strategies and skills that empower leaders to inspire, influence, and guide individuals and teams. The course covers core topics such as persuasive messaging, active listening, conflict resolution, public speaking, nonverbal communication, and fostering trust and collaboration. Through case studies, group exercises, and real-world scenarios, students learn to adapt their communication styles to diverse audiences and organizational settings, enhancing their ability to lead ethically, motivate others, and drive organizational success.
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Public Speaking An Audience Centered Approach 9th Edition by Steven A. Beebe
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Page 2
Chapter 1: Speaking With Confidence
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Sample Questions
Q1) Smiles,head nods,eye contact,and clapping from audience members are all forms of A)encoding.
B)decoding.
C)internal noise.
D)feedback.
Answer: D
Q2) Having the resources,information,and attitudes that lead to action in achieving a desired goal is called
A)an action plan.
B)empowerment.
C)self-confidence.
D)organization.
Answer: B
Q3) In a nationwide survey noted in the text,prospective employers of college graduates said they seek candidates with A)enthusiasm and work experience.
B)good speaking and presentation skills.
C)technical competence in the work area.
D)attractive appearance and poise.
Answer: B
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Chapter 2: Presenting Your First Speech
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Q1) Audience analysis should only be performed at the beginning of preparing your speech.
A)True
B)False
Answer: False
Q2) The development or discovery of ideas and insights is known as ______.
Answer: invention
Q3) Once you have an appropriate topic,a specific purpose,and a well-worded central idea down on paper,the next task is to identify the major divisions of your speech or key points that you wish to develop.
A)True
B)False
Answer: True
Q4) A ______ is a one-sentence summary of the speech content.
Answer: central idea
Q5) ______ is the organization and arrangement of ideas and illustrations.
Answer: Disposition
Q6) A ______ statement identifies the precise,measurable audience response you desire.
Answer: specific purpose
Page 4
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Chapter 3: Speaking Freely and Ethically
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Q1) What is the relationship between ethics and credibility?
Answer: A credible speaker is one whom an audience perceives to be competent,knowledgeable,dynamic,and trustworthy.The last of those four factors-trustworthiness-is dependent in large part on the speaker's known consistent adherence to ethical principles.Essentially,you trust people whom you believe to be ethical.
Q2) According to the National Communication Association,_______ is fundamental to responsible thinking,decision-making,and the development of relationships and communities within and across contexts,cultures,channels,and media.
A)free speech.
B)truth.
C)ethnocentric communication.
D)ethical communication.
Answer: D
Q3) It is sometimes tempting to resort to false claims to gain power over others,but it is always unethical to do so.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Listening to Speeches
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Q1) To increase your skill in accurately interpreting nonverbal messages you should
A)focus on one nonverbal cue.
B)maintain a constant awareness of your own nonverbal cues.
C)structure your message to invoke a combination of positive and negative nonverbal cues.
D)consider nonverbal cues in context.
Q2) Jeb is really very intelligent,but when he gives speeches he tends to go monotone,he mumbles a lot,and he doesn't move around much or use many gestures.Most listeners have trouble tuning in to Jeb,even though his speech content is often excellent.If you were a member of Jeb's audience which of the following tips would you follow to be a more effective listener of Jeb's speech?
A)accurately interpret nonverbal messages because nonverbal messages play a powerful role in affecting how you respond to a speaker
B)avoid outside distractions that may interfere with your ability to listen effectively
C)avoid jumping to conclusions even if you disagree with the speaker's points
D)adapt to the speaker's delivery by focusing on the message,not the delivery style
Q3) List and describe the four different styles of listening.
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Chapter 5: Analyzing Your Audience
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Q1) _____ status is a person's perceived importance and influence based on such factors as income,occupation,and education level.
Q2) A specific segment of your audience that you most want to address or influence is known as the _____ audience.
A)target
B)intended
C)diverse
D)influential
Q3) A situational audience analysis includes an examination of the A)attitude,beliefs,and the values that are held by your audience. B)age,gender,ethnicity,race,and culture of your audience. C)time and place of your speech,the size of your audience,and the occasion. D)influence of your audience based on income,occupation,and education.
Q4) A voluntary audience has externally imposed reasons for being there. A)True B)False
Q5) An _____ reflects an individual's likes or dislikes.
Q6) Explain the difference between an attitude,a belief,and a value and provide an example of each.
Page 7
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Chapter 6: Developing Your Speech
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Q1) Not only should a speaker's choice of topic be relevant to the interests and expectations of his or her listeners,it should also take into account
A)the speaker's political affiliation.
B)the number of times the speaker has delivered public speeches.
C)the public speaking experience of his or her listeners.
D)the knowledge listeners already have about the subject.
Q2) The ______ of any speech is to inform,to persuade,or to entertain.
Q3) ______ are detailed points of focus for developing your central idea.
A)Main ideas
B)Specific purpose statements
C)Preview statements
D)Topic lists
Q4) When brainstorming,the first topic you think of may remind you of a second possibility.This is known as
A)topic hopping.
B)brain waving.
C)piggybacking.
D)pork barreling.
Q5) To be successful,a topic must be appropriate the audience,speaker,and _____.
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Chapter 7: Gathering and Using Supporting Material
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Sample Questions
Q1) List five methodical research strategies that will make your research process more efficient.
Q2) Before you decide whether an interview is necessary,you should be sure that your questions cannot be answered easily by looking at a Web site or reading a newspaper article or a book.
A)True
B)False
Q3) If,as supporting material for a speech,you discuss or demonstrate a process of any kind,you are
A)explaining why.
B)explaining how.
C)describing.
D)defining.
Q4) When is it a good idea to use expert testimony in a speech?
A)when your topic requires that you make predictions
B)when your topic is informative
C)when your topic is humorous
D)when your topic is dull
Q5) The original collector and interpreter of information or data is called a _____ source.
9
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Chapter 8: Organizing and Outlining Your Speech
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Q1) When you present the most important or convincing idea first in your speech,you are using the principle of A)primacy.
B)specificity.
C)complexity.
D)recency.
Q2) A speech organizational pattern which goes one step beyond cause-and-effect to discuss ways to alter,fix,or correct an effect is called
A)the motivated sequence.
B)a problem-solution pattern.
C)an extended cause-effect pattern.
D)a chronological pattern.
Q3) A ______ is a detailed outline of a speech that includes the central idea,main ideas,and supporting material;and that may also include the specific purpose,introduction,conclusion,and references.
A)delivery outline
B)preview statement
C)preparation outline
D)final summary
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Page 10
Chapter 9: Introducing and Concluding Your Speech
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Q1) "So we must all do something to end domestic violence;we must all be prepared to confront this issue in our own neighborhoods and homes,so that we become part of the solution,not part of the problem." The preceding statement is an example of a A)startling statement.
B)reemphasis on the central idea.
C)statement to motivate the audience to respond.
D)preview summary statement.
Q2) A speaker who describes his/her main points as part of the introduction is utilizing what device?
A)a credibility statement
B)a specific purpose statement
C)a preview statement
D)an internal summary
Q3) What does the text state is the most inherently interesting type of supporting material?
A)a startling introductory device
B)a specific purpose statement
C)a summary
D)an anecdote
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Page 11
Chapter 10: Using Words Well: Speaker Language and Style
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Sample Questions
Q1) Memorized speeches usually sound as if they were written because the words and phrases are longer,more complex,and more formal than those used by most speakers.
A)True
B)False
Q2) The best language is often the simplest.
A)True
B)False
Q3) In a speech about preparing oneself for the death of a loved one,Amber made repeated reference to "Death,the unwanted stranger at the door." She hoped to create a sense of drama for her audience,while at the same time getting them to seriously consider her points.What figure of speech did Amber use in her presentation?
A)metaphor
B)simile
C)hyperbole
D)personification
Q4) What are the major differences between oral and written language styles?
Q5) _____ is language used by speakers during momentous or overwhelming times.
Q6) A _____ is a comparison between two things that uses the word like or as.
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Chapter 11: Delivering Your Speech
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Sample Questions
Q1) One way to prime the audience for a Q & A session is to
A)ask an audience member a challenging question.
B)continue speaking until someone comes up with a question.
C)select several members of the audience and ask them to come to the stage and ask questions.
D)ask yourself a challenging question first.
Q2) Effective speech delivery for most North American listeners has been described as "platform conversation."
A)True
B)False
Q3) Given the task of preparing a speech,Susan decides to speak from an outline that can help her sound conversational and spontaneous.She wants to be able to adapt her remarks to the feedback she receives from the audience.She also wants to make more eye contact with the audience.What method of delivery will be best,given Susan's speech goals?
A)memory speaking
B)extemporaneous speaking
C)manuscript speaking
D)impromptu speaking
Q4) Gestures that add meaning to your verbal message are known as ______ gestures.
Page 13
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Chapter 12: Using Presentation Aids
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Q1) How can a photograph BEST be used as a presentation aid?
A)It should be passed around to the entire audience.
B)It should be copied and the copies should be handed out to the audience.
C)It should be incorporated into a presentation software program such as PowerPoint.
D)It should be put it in a large,attention-getting frame and hung prominently behind the speaker.
Q2) Charts summarize and present a great deal of information in a small amount of space.
A)True
B)False
Q3) A ______ is anything tangible that helps communicate an idea to an audience.
A)presentation aid
B)diagram
C)visual rhetoric
D)model
Q4) Describe and explain the four different types of graphs identified in the text.
Q5) List four guidelines for developing presentation aids.
Q6) Particular styles of typefaces are called ______.
Q7) What are some of the advantages of using charts as presentation aids?
Page 14
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Chapter 13: Speaking to Inform
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Q1) A(n)______,a short review of what you have just presented,makes a good transition between major ideas.
A)central idea
B)internal summary
C)specific behavioral objective
D)general purpose
Q2) Most audience members will remember only about half of what they were told a day after hearing a presentation.
A)True
B)False
Q3) If Val's preferred method of learning is by reading than she is a ______ learner.
A)auditory
B)visual print
C)kinesthetic
D)visual
Q4) Andragogy is the art and science of teaching adults.
A)True
B)False
Q5) _____ is the art and science of teaching adults.
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Chapter 14: Understanding Principles of Persuasive Speaking
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Q1) According to Maslow's theory,basic physiological needs have to be satisfied before people can be motivated by higher-level needs.
A)True
B)False
Q2) The statement "Osama bin Laden was responsible for the September 11 tragedy," is a proposition of A)fact.
B)policy. C)value. D)attitude.
Q3) The most basic needs for all humans are ______ needs.Unless these needs are met,it will be difficult to motivate a listener to satisfy other needs.
A)physiological
B)safety
C)social
D)psychological
Q4) A _____ is a good result or something that creates a positive emotional response in the listener.
Page 16
Q5) Define and give an example of a proposition of value.
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Chapter 15: Using Persuasive Strategies
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Q1) A fallacy is false reasoning that occurs when someone attempts to persuade without adequate evidence or with arguments that are irrelevant or inappropriate.
A)True
B)False
Q2) What is Aristotle's term for a speaker's credibility?
A)logos
B)pathos
C)ethos
D)credos
Q3) A non sequitur is when a speaker uses the testimony of an expert to endorse an idea or product for which the expert does not have the appropriate credentials or expertise.
A)True
B)False
Q4) The either/or fallacy is the oversimplification of an issue into a choice between only two outcomes or possibilities.
A)True
B)False
Q5) List and provide an example of three different types of fallacies.
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Chapter 16: Speaking for Special Occasions and Purposes
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Q1) Renton has been asked to present his colleague,Rebecca,with the "Journalist of the Year" award.What is important for him to remember to say in this speech?
A)to quickly announce the recipient's name and let her talk about the award
B)to talk about the last recipient of the award and his accomplishments
C)to briefly refer to the occasion and mention the significance of the award
D)to mention that his colleague has been up for this award twice before
Q2) A _____ is a question-and-answer session that usually follows a public discussion or symposium.
Q3) A speech delivered on a special occasion for celebration,thanksgiving,praise,or mourning is known as a ceremonial speech or a ______ speech.
A)epideictic
B)commencement
C)symposium
D)kairos
Q4) ______ is the Greek term rhetoricians use to describe the circumstances surrounding,or the occasion for,a speech.
Q5) A ______ occurs when someone switches the initial sounds of words in a single phrase.
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