Leadership and Teamwork Exam Materials
Course Introduction
This course explores the principles and practices of effective leadership and teamwork in a variety of organizational settings. Students will examine leadership theories, styles, and ethical considerations while developing their own leadership skills. The course emphasizes the dynamics of working within teams, including communication, collaboration, conflict resolution, and decision-making processes. Through practical exercises, case studies, and group projects, students will gain experience in leading teams, managing diverse group dynamics, and achieving common objectives in both academic and professional environments.
Recommended Textbook Management Skills for Everyday Life 3rd Edition by
Available Study Resources on Quizplus
10 Chapters
577 Verified Questions
577 Flashcards
Source URL: https://quizplus.com/study-set/2790
Paula Caproni
Page 2
Chapter 1: What Predicts Success
Available Study Resources on Quizplus for this Chatper
62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/55584
Sample Questions
Q1) People who are conscientious tend to have a characteristic called "agreeableness".
A)True
B)False Answer: False
Q2) Cognitive intelligence predicts about 60% of a person's success at work.
A)True
B)False Answer: False
Q3) In the "Good Samaritan Study",the following significantly influenced whether or not the seminarians in the study were likely to help a person in need.
A) feelings of hurry
B) years of experience in the seminary program
C) how well they did in a recent class on moral decision-making
D) all of the above
Answer: A
Q4) People who believe that intelligence is fluid are less likely to be successful.
A)True
B)False Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Developing Self-Awareness
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/55583
Sample Questions
Q1) In a collectivist culture,the "public self" tends to be more developed and complex than the "private self.
A)True
B)False
Answer: True
Q2) A culture that emphasizes interdependence with others is called _____.
A) collectivist
B) capitalist
C) individualistic
D) competitive
Answer: A
Q3) Managers of meaning _____.
A) accept that the world consists of facts,concrete realities,and real events
B) realize that human beings interpret facts,concrete realities,and events through the filters of their cultures,organization,and self-concepts
C) take seriously the critical role they play in helping others interpret facts and events
D) all of the above
Answer: D
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Building Trust
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/55582
Sample Questions
Q1) Trust is necessary in situations _____.
A) where we have complete information about another person's intentions
B) where we have incomplete information about another person's intentions
C) where the other person can't hurt us
D) when there is no time pressure
Answer: B
Q2) Researcher Julie Norem found that a strategy called "defensive pessimism" is characteristically associated with people who tend to be more anxious than others. "Defensive pessimism" causes these people to _____.
A) harness their anxiety in ways that help them achieve higher performance
B) be paralyzed in the face of anxiety
C) worry less about the details
D) be less prepared than others
Answer: A
Q3) The effect of a self-fulfilling prophecy is that _____.
A) we see new information more accurately
B) we look for information that confirms our prior perceptions
C) we are more likely to see information that disconfirms our prior perceptions
D) we look for information that is most negative
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Communicating Effectively
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/55581
Sample Questions
Q1) If I am in a culture that is described as one in which the primary purpose of communication is to build relationships,I am likely to be in _____.
A) a neutral context culture
B) a low context culture
C) a high context culture
D) a high cultural context
Q2) Daisuke wants to establish an environment in which his employees feel free to seek out feedback. To do so,he should do all of the following except _____.
A) eliminate goals and performance standards
B) give ongoing feedback
C) find opportunities to give positive feedback
D) set a tone of openness
Q3) Who can give useful feedback?
A) bosses
B) peers
C) direct reports
D) all of the above
Q4) Describe at least four techniques for active listening.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Gaining and Using Sustainable, Ethical Power and Influence
Available Study Resources on Quizplus for this Chatper
54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/55580
Sample Questions
Q1) Power can be gained and used either ethically or unethically. What is the p rimary difference between ethical and unethical power,and what steps should you take to gain and use power ethically?
Q2) In his book,"Influence: Science and Practice," Cialdini suggests that _____.
A) there are six types of influence that work with people from all cultures
B) influence methods work because they act as "cognitive shortcuts"
C) both a and b
D) none of the above
Q3) Robert Cialdini says that "people live up to what they have written down." This illustrates the power of _____.
A) authority
B) commitment
C) scarcity
D) reciprocity
Q4) Certain words can act as triggers,which can influence behavior and cause people to mindlessly comply with requests.
A)True
B)False
7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Managing Relationships With Your Direct
Reports, bosses, and Peers
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/55579
Sample Questions
Q1) Explain how your orientation toward authority can influence your relationship with your boss and direct reports .
Q2) Compared to strong ties,"weak ties" are less relevant to successful careers.
A)True
B)False
Q3) According to the textbook,people at the lower levels of the hierarchy have power from _____.
A) their ability to support or resist
B) their ability to bring people at other levels together
C) their ability to define the organization's direction and way of operating
D) all of the above
Q4) Research shows that people who use ingratiation tend to _____.
A) receive more favorable performance evaluations
B) receive less favorable performance evaluations
C) be less liked by their boss
D) none of the above
Q5) Describe at least 5 actions an employee can take to proactively manage his/her relationship with the boss .
Q6) Describe the Situational Leadership model.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Managing Cultural Diversity
Available Study Resources on Quizplus for this Chatper
55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/55578
Sample Questions
Q1) According to the textbook,culture-specific skills for effective multicultural managers include all but one of the following. Which one?
A) learn the work norms
B) understand the social context
C) use an individualistic orientation
D) understand the do's and taboos
Q2) A culture in which "a rule is a rule" would be described as _____.
A) a culture that emphasizes a modernist orientation
B) a culture that emphasizes a collectivist orientation
C) a culture that emphasizes a universalistic orientation
D) none of the above
Q3) People from cultures that promote an ascriptive view of success believe that status is achieved primarily through personal achievements.
A)True
B)False
Q4) Identify at least five cultural diffe rences that may affec t work behavior. Briefly explain each .
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Creating High-Performing Teams
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/55577
Sample Questions
Q1) If I am acting as a "scout" for my team,I am most likely to be _____.
A) gathering information and resources
B) engaging in team impression management
C) allowing entry to the team
D) protecting the team by denying non-legitimate requests from outside
Q2) To prevent groupthink,leaders should _____.
A) be familiar with the symptoms of groupthink
B) remove themselves from some group meetings
C) encourage group members to give them bad news
D) all of the above
Q3) According to researchers Richard Hackman and Greg Oldham,a well designed task has all of the following except _____.
A) Personality based feedback
B) skill variety
C) task identity
D) task significance
Q4) An effective team member generally sacrifices his or her own goals for the sake of the team.
A)True
B)False
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Diverse Teams and Virtual Teams: Managing
Differences and Distances
Available Study Resources on Quizplus for this Chatper
46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/55576
Sample Questions
Q1) Lee walks into a meeting and notices the places where people are seated. Lee is paying attention to a _____.
A) dynamic cue
B) static cue
C) situational cue
D) all of the above
Q2) All of the following are advantages of having a diverse team except _____.
A) members of diverse teams tend to bring more resources (e.g.,experience,information,and skills)
To the team
B) diverse teams tend to have broader and more diverse external networks to draw on for support
C) diverse teams don't have to spend as much time on team process issues
D) all of the above
Q3) A consistent finding in group research is that high-status people speak less in mixed-status groups.
A)True
B)False
Q4) Why are virtual teams sometimes preferable to co-located teams?
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/55575
Sample Questions
Q1) Discuss the concept of "flow". What is it,and under what conditions is it likely to occur.
Q2) A person is most likely to experience stress when _____.
A) job demands are high and control is low
B) job demands are high and control is high
C) job demands are low and control is low
D) job demands are low and control is high
Q3) An important job factor that research suggests can increase coronary disease is ________.
A) lack of control
B) skill variety
C) autonomy
D) none of the above
Q4) If you have a problem with perfectionism,which of the following will help you to deal with it most effectively?
A) Set extremely high goals
B) Focus on activities that must be done right
C) Ask yourself,"Does this project require a perfect solution?"
D) Develop "all or none" thinking
Q5) Describe at least 6 predictors of happiness.
To view all questions and flashcards with answers, click on the resource link above. Page 12