Leadership and Team Dynamics Test Bank

Course Introduction

This course explores the theories and practices of leadership within the context of group and team environments. Emphasizing both individual and collective effectiveness, it examines the roles, behaviors, and strategies that contribute to successful leadership and high-functioning teams. Students will analyze group dynamics, decision-making processes, conflict resolution, and motivation techniques, while developing essential communication and interpersonal skills. Practical case studies and group projects will allow students to apply leadership concepts and collaborate effectively, preparing them to lead diverse teams in various organizational settings.

Recommended Textbook

Organizational Behavior and Management 11th Edition by Robert Konopaske

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17 Chapters

1700 Verified Questions

1700 Flashcards

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Page 2

Chapter 1: Effective Managers Understand Organizational Behavior

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100 Verified Questions

100 Flashcards

Source URL: https://quizplus.com/quiz/60570

Sample Questions

Q1) The first modern management articles were published in _______________ journals.

A) human resource

B) engineering

C) scientific

D) psychology

Answer: B

Q2) Which of the following statements about motivation is true?

A) Motivation is the primary determinant of performance.

B) Most managers do not need to understand motivation.

C) Motivation and the ability to work interact to determine performance.

D) Most behavioral scientists agree that there is one best theory of motivation.

Answer: C

Q3) A common body of management knowledge had been developed before the rise of the Roman Empire.

A)True

B)False

Answer: False

Q4) What's more important: quality,productivity or efficiency? Justify your answer.

Page 3

Answer: Student answers will vary,but the best answers will indicate that the constructs are interrelated.

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Chapter 2: International and Organizational Culture

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101 Verified Questions

101 Flashcards

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Sample Questions

Q1) The concept of _______________ refers to the extent to which people in a society feel threatened by ambiguous situations.

A) low power distance

B) aggressiveness

C) uncertainty avoidance

D) individualism

Answer: C

Q2) Generally,individuals having unmanaged stress works to the advantage of the organization.

A)True

B)False

Answer: False

Q3) Someone who is promoting and prodding others to show or be more spiritual may also be disrupting the work performance of colleagues.

A)True

B)False

Answer: True

Q4) What is the best way to learn how to be a mentor?

Answer: The best way to learn how to be a mentor is to be mentored yourself.

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Chapter 3: Individual Differences at Work

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) The statement "My supervisor is unfair" is an example of a(n)___________.

A) affect

B) cognition

C) dissonance

D) All of the choices are correct.

Answer: B

Q2) A "skill" is a learned talent that a person has acquired in order to perform a task.

A)True

B)False

Answer: True

Q3) Managing emotions in order to perform one's job is called _______________.

A) emotional labor

B) emotional moderation

C) emotional suppression

D) emotional dissidence

Answer: A

Q4) How might attitude affect employee behavior?

Answer: Student answers will vary but may include the behavioral and cognitive components of attitude.

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Chapter 4: Perceptions and Attributions

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100 Flashcards

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Sample Questions

Q1) According to attribution theory,it is the event itself,not the perceived cause of the event,that influences a person's behavior.

A)True

B)False

Q2) A job applicant making comments that compliment the interviewer,such as "I've been so impressed with your work," is an example of:

A) Self-promotion

B) Opinion conformity

C) Enhancement of another

D) Justifications

Q3) According to _______,individuals engage in five impression management techniques.

A) Golem

B) Goffman

C) Jones and Pittman

D) Shaffer

Q4) Some employees go out of their way to create a bad impression of themselves.Why would they do such a thing,and what do they hope to gain?

Q5) What is scapegoating?

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Chapter 5: Motivation

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) _________ justice is the degree to which individuals feel fairly treated in the workplace.

A) Perceived

B) Organizational

C) Distributive

D) Reward

Q2) Vague goals,such as "do your best," lead to higher output than do specific goals.

A)True

B)False

Q3) Monitoring the needs,abilities,goals,and preferences of employees is strictly the domain of personnel/human resource managers.

A)True

B)False

Q4) Taking a lunch break and getting a drink of water are examples of a _______________ need.

A) physiological

B) psychological

C) sociological

D) Maslowian

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Chapter 6: Job Design and Performance

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101 Verified Questions

101 Flashcards

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Sample Questions

Q1) If an individual perceives a job as boring,job performance will suffer.

A)True

B)False

Q2) According to the "General Model of Job Design" perceived job content leads to job performance.

A)True

B)False

Q3) Jobs can provide intrinsic or extrinsic outcomes,but not both.

A)True

B)False

Q4) Managers expecting higher performance to result from increased task variety will be disappointed if the jobholders do not have strong growth needs.

A)True

B)False

Q5) As used in the text,the term job design refers to a one-time,static process.

A)True

B)False

Q6) Flexible work schedules are becoming more popular.Why?

Q7) Name three positive things that a job can provide for an individual.

Page 8

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Chapter 7: Evaluation and Rewards Influence Behavior

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99 Verified Questions

99 Flashcards

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Sample Questions

Q1) The five Rs of work force motivation include all of the following except:

A) Responsibility

B) Respect

C) Relationships

D) Rotation

Q2) If high performance is the goal,and it is almost impossible to achieve that goal due to limited resources,then _______________ is not an appropriate way to administer rewards.

A) positive reinforcement

B) modeling and social imitation

C) expectancy theory

D) All of the choices are correct.

Q3) Commitment to an organization involves all of the following attitudes except:

A) A belief in one's ability to do the job assigned

B) A sense of identification with the organization's goals

C) A feeling of involvement in organizational duties

D) A feeling of loyalty to the organization

Q4) Evaluating employees is a skill that can only be developed by doing it.

A)True

B)False

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Chapter 8: Managing Employee Behavior

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) Are privacy rights the same for public and private employees?

Q2) Workplace relationships can have a host of negative ramifications,including:

A) Gossip

B) Decreased productivity

C) Accusations of favoritism

D) All of the choices are correct.

Q3) The most efficient misbehavior intervention point is _______________.

A) when the misbehavior is first noticed

B) after a warning has been issued

C) during the preemployment phase

D) during performance evaluation cycles

Q4) Sexual harassment occurs ________.

A) because of power differences

B) because of lust

C) across gender lines and across sexual orientations

D) All of the choices are correct.

Q5) Within the Vardi and Weitz model,management interactions are the actions taken by managers to prevent,control,or respond to harmful misbehavior.

A)True

B)False

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Chapter 9: Managing Individual Stress

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) Which of the following is a symptom of stress caused by work underload?

A) Apathy

B) Irritability

C) Increased errors

D) Sharp perception

Q2) Which of the following can be brought under voluntary control through the use of biofeedback techniques?

A) Brain waves

B) Heart rate

C) Muscle tension

D) All of the choices are correct.

Q3) Research has identified several factors that are important contributors to burnout.Identify four of them.

Q4) Research has found a relatively small number of events actually create "stress."

A)True

B)False

Q5) The person-environment fit approach is related to the concept of the psychological contract.

A)True

B)False

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Chapter 10: Groups and Teams

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100 Flashcards

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Sample Questions

Q1) In some organizations,R&D teams have been set up to expedite innovation and creative new product design.Originally coined by a Lockheed engineer during World War II,such groups are referred to as:

A) Stinkworks

B) Skunkworks

C) Stenchworks

D) Scentworks

Q2) All of the following are ways to guard against groupthink except:

A) Encourage members to state objections and doubts

B) Break into subgroups to work on the same problem, then share proposed solutions with the group

C) Assign a team member to play devil's advocate

D) Encourage objections by having the group leader endorse a particular course of action

Q3) _______________ is a known source of attraction to a particular group.

A) Clearly specified goals that are compatible with group members

B) A charismatic leader

C) A positive group reputation

D) All of the choices are correct.

Q4) Why do groups have norms?

Page 12

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Chapter 11: Managing Conflict and Negotiations

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) You classmate says those in times of conflict; people turn to more participative forms of leadership.How do you respond?

Q2) The same level of stress and conflict that creates a healthy and positive movement toward goals in one group may prove disruptive and dysfunctional in another.

A)True

B)False

Q3) Compromising may sometimes involve third-party interventions.

A)True

B)False

Q4) _______________ is a good backup strategy if attempts at problem solving are unsuccessful.

A) Accommodating

B) Compromising

C) Avoiding

D) Dominating

Q5) Contrast functional and dysfunctional conflict.In your answer include the mechanisms,if any,which allow conflict type change.

Q6) What is a negotiation?

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Chapter 12: Power and Politics

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) Researchers recommend that a manager's behavior satisfy all of the following criterion to be ethical except:

A) Utilitarian outcomes

B) Organizational goals

C) Individual rights

D) Distributive justice

Q2) ________ has identified 13 types of political games played in organizations.

A) Henry Mintzberg

B) John Milgram

C) Peter Drucker

D) Robert Konopaske

Q3) A manager is powerful because he or she does or has all of the following except:

A) Allocates required resources

B) Makes crucial decisions

C) Access to important information

D) Extensive training

Q4) Even if a reward has no value to an individual,it is likely to influence behavior.

A)True

B)False

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Chapter 13: Communicating Effectively

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) How may nonverbal messaged differ from other forms of communication?

Q2) E-mail is an effective way of communicating complex messages.

A)True

B)False

Q3) Filtering of information is likely to occur when employees are communicating information to an _______________ superior.

A) impatient

B) aggressive

C) intimidating

D) All of the choices are correct.

Q4) What is an intranet?

Q5) In an organizational framework,the communicator is an employee,manager,or customer with ______________.

A) ideas, intentions, information

B) ideas, intentions, information and a purpose for communicating

C) a higher status than the receiver

D) ideas, intention and status

Q6) In every communication situation,value judgments are made by the receiver.

A)True

B)False

Page 15

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Chapter 14: Decision Making

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100 Verified Questions

100 Flashcards

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Sample Questions

Q1) Periodic reordering of inventory to maintain preset levels would be classified as which of the following decision types?

A) Nominal

B) Nuanced

C) Programmed

D) Process

Q2) Intuitive decision making is likely to take place under all of the following conditions except:

A) The environment is chaotic

B) The situation is changing rapidly

C) There is a history or past experience to draw upon

D) There is intense pressure to come up with a solution

Q3) Decision makers who _______________ are likely to be candidates for escalation of decision making.

A) are unclear of their goals

B) have a fear of failure

C) work in a culture of low trust

D) Any or All of the choices are correct.

Q4) Why would an organization consider appointing a "devil's advocate"?

Q5) Identify the steps in the decision-making process.

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Chapter 15: Leadership

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99 Verified Questions

99 Flashcards

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Sample Questions

Q1) Initiating structure designates behavior in which the leader _______________.

A) organizes and defines the relationships in the group

B) establishes well-defined patterns and channels of communication

C) spells out ways of getting the job done

D) All of the choices are correct.

Q2) External factors may be overwhelming and uncontrollable,no matter how good a leader may be.

A)True

B)False

Q3) Manz and Sims have described "team leaders" as individuals who lead others to lead themselves to higher levels of performance.

A)True

B)False

Q4) Based upon your performance in this class you have been recruited to be VP of organizational development at MajorGlobal Industries! Your CEO is a firm believer in participative leadership and pronounces it should be rolled out to all global subsidiaries "with due haste." Turning to you the CEO asks "Do you see any issues?" How do you respond regarding the potential of participative management working equally well around the world?

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Chapter 16: Organizational Structure and Design

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100 Flashcards

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Sample Questions

Q1) The principal advantage of the functional basis is its _______________.

A) efficiency

B) responsiveness

C) manageability

D) flexibility

Q2) In a matrix organization,top management is _______________ with day-to-day operations.

A) less involved

B) never involved

C) always involved

D) more involved

Q3) In practical terms,the __________ design combines functional and product departmental bases.

A) Manix

B) mixed

C) matrix

D) multiple channel

Q4) Why may decentralization lead to duplication of effort?

Q5) Are the right to "extract obedience" and the "right to make decisions" associated with a particular type or class of job?

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Chapter 17: Managing Organizational Change

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Sample Questions

Q1) Members of new teams often pay more attention to the tasks of the team than to the relationships among the team members.

A)True

B)False

Q2) As a force for change,external forces are the most important things for a manager to control.

A)True

B)False

Q3) _______________ is the unification of systems,processes,or work-related activities across functional lines.

A) Reengineering

B) Integrating

C) Streamlining

D) Transforming

Q4) Typically,the exact procedures employed in implementing a management by objectives approach should not vary from organization to organization and from unit to unit.

A)True

B)False

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