Leadership and Team Dynamics
Question Bank
Course Introduction
This course explores the fundamental principles of effective leadership and the dynamics of team interaction within organizational settings. Students will examine various leadership theories, styles, and approaches, developing an understanding of how leaders influence team motivation, cohesion, and performance. Through case studies, group projects, and practical activities, the course emphasizes the skills necessary for building high-functioning teams, resolving conflict, and fostering a collaborative environment. By the end of the course, students will be equipped with tools to assess team performance, manage group processes, and demonstrate adaptive leadership in diverse and changing contexts.
Recommended Textbook
Organizational Behaviour Understanding and Managing Life at Work 10th Edition by Gary Johns
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15 Chapters
3842 Verified Questions
3842 Flashcards
Source URL: https://quizplus.com/study-set/1143 Page 2
Chapter 1: Organizational Behaviour and Management
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213 Verified Questions
213 Flashcards
Source URL: https://quizplus.com/quiz/22413
Sample Questions
Q1) The human relations movement was critical of A)bureaucracy.
B)participative management.
C)open communication.
D)decentralized controls.
E)flexible management systems.
Answer: A
Q2) Workplace spirituality refers to religion in the workplace.
A)True
B)False
Answer: False
Q3) 87 percent of executives believe that ________ is a strategic priority for their organization.
Answer: innovation
Q4) By 2031,60 percent of the population in Toronto and Vancouver will belong to a visible minority group.
A)True
B)False
Answer: True
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Chapter 2: Personality and Learning
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254 Verified Questions
254 Flashcards
Source URL: https://quizplus.com/quiz/22414
Sample Questions
Q1) An individual's personality encompasses
A)a relatively stable set of psychological characteristics.
B)a constantly shifting set of personal characteristics.
C)all aspects of the individual's consciousness.
D)behaviours which are mostly learned through childhood experience.
E)all aspects of the individual's physical and emotional response to their environment.
Answer: A
Q2) Extraverts tend to be absent more often than introverts.
A)True
B)False
Answer: False
Q3) If a manager wants to reinforce organizational behaviour but is unable to use formal means such as pay and promotions,describe what he/she might use instead?
Answer: Performance feedback and social recognition.Performance feedback involves providing quantitative or qualitative information on past performance for the purpose of changing or maintaining performance in specific ways.Social recognition involves informal acknowledgement,attention,praise,approval,or genuine appreciation for work well done from one individual or group to another.
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Chapter 3: Perception, Attribution, and Diversity
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240 Verified Questions
240 Flashcards
Source URL: https://quizplus.com/quiz/22415
Sample Questions
Q1) Retail stores can improve customer satisfaction and productivity if their employees represent the ethnicity of their customers.
A)True
B)False
Answer: True
Q2) ________ training is a method of training to improve rating accuracy for evaluating performance.
Answer: Frame-of-reference
Q3) If you are treated poorly during the recruitment process,you will probably not let it affect your perceptions towards the organization.
A)True
B)False
Answer: False
Q4) Although there were considerable performance differences among his employees,Chester rated them all about average.Chester committed the ________ rater error.
Answer: central tendency
Q5) Social identities are relational and ________.
Answer: comparative
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Chapter 4: Values,Attitudes,and Work Behaviour
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258 Verified Questions
258 Flashcards
Source URL: https://quizplus.com/quiz/22416
Sample Questions
Q1) Emotional labour is an informal term for emotional contagion.
A)True
B)False
Q2) What type of commitment is negatively related to performance?
A)Affective commitment
B)Affective commitment and normative commitment
C)Continuance commitment
D)Continuance commitment and normative commitment
E)Normative commitment
Q3) According to Geert Hofstede's large survey,Japan is the most masculine society.
A)True
B)False
Q4) Values are a product of beliefs and attitudes.
A)True
B)False
Q5) Emotional regulation is informally referred to as ________.
Q6) A popular measure of job satisfaction that measures the five facets of work,people,promotions,supervision,and pay is the ________.
Q7) ________ is the tendency for moods and emotions to spread between people or throughout a group.
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Chapter 5: Theories of Work Motivation
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251 Verified Questions
251 Flashcards
Source URL: https://quizplus.com/quiz/22417
Sample Questions
Q1) For goals to be challenging,they should be based on past performance.
A)True
B)False
Q2) ________ motivation is self-applied and stems from a direct relationship between the person and the task.
Q3) ________ is the highest level of emotional intelligence.
Q4) From bottom to top,what are the levels in Salovey and Mayer's model of emotional intelligence?
Q5) Valence is the expected value of outcomes.
A)True
B)False
Q6) According to Maslow,physiological needs are the strongest motivators.
A)True
B)False
Q7) When motivation is ________,individuals are engaged in a task because they choose to be.
Q8) What are need theories of motivation? Give two examples of a need theory of motivation and discuss the managerial implications of need theories for motivating employees.
Q9) ________ is the first and most basic level of emotional intelligence. Page 7
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Page 8
Chapter 6: Motivation in Practice
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246 Verified Questions
246 Flashcards
Source URL: https://quizplus.com/quiz/22418
Sample Questions
Q1) The most common compressed workweek is the ________ system.
Q2) Financial incentives and pay-for-performance have no effect on turnover.
A)True
B)False
Q3) Compared to motivational characteristics,social characteristics have been found to be more strongly related to
A)job satisfaction and organizational commitment.
B)job satisfaction and turnover intentions.
C)organizational commitment and turnover intentions.
D)job satisfaction and turnover.
E)turnover intentions and turnover.
Q4) ________ characteristics refer to the kinds of knowledge,skill,and ability demands required to perform a job.
Q5) The research evidence shows that management by objectives (MBO)programs result in clear ________ gains.
Q6) The compressed workweek is a work arrangement that provides flexibility in terms of ________ employees work.
Q7) Discuss some of the potential problems of job enrichment.
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Q8) All of the ________ have been found to be positively related to job involvement.
Chapter 7: Groups and Teamwork
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217 Verified Questions
217 Flashcards
Source URL: https://quizplus.com/quiz/22419
Sample Questions
Q1) Much normative influence is unconscious.
A)True
B)False
Q2) Darlene is a physician who is employed as the director of research for a large drug company.She often worries that her actions as a manager could possibly violate the physicians' code of professional conduct.This is most clearly an example of ________ conflict.
A)person-role
B)intrasender
C)intersender
D)interrole
E)role ambiguity
Q3) In the stage model of group development,conflict is a particular problem
A)in the stage before norming.
B)in the forming stage.
C)in the adjourning stage.
D)in the stage after norming.
E)in the performing stage.
Q4) Define virtual teams and discuss the advantages and challenges of virtual teams.
Q5) ________ are attractive outcomes that can only be achieved by collaboration.
Page 10
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Chapter 8: Social Influence, Socialization, and Organizational Culture
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248 Verified Questions
248 Flashcards
Source URL: https://quizplus.com/quiz/22420
Sample Questions
Q1) Which of the following depicts the socialization process?
A)Socialization methods -> Encounter stage -> Outcomes
B)Socialization methods -> Anticipatory socialization -> Encounter stage
C)Socialization methods -> Distal outcomes -> Proximal outcomes
D)Socialization methods -> Proximal outcomes -> Distal outcomes
E)Distal outcomes -> Proximal outcomes -> Socialization methods
Q2) Uniformity is more likely under individualized socialization.
A)True
B)False
Q3) ROPES stands for,Realistic Orientation Program for Entry Socialization.
A)True B)False
Q4) Describe the three stages of socialization.Give an example of a type of conformity behaviour which would likely occur at each stage.
Q5) Describe three mechanisms which serve to diagnose,teach,and reinforce organizational culture.Give an example of each.
Q6) Males are more likely to have been a protégé than females.
A)True
B)False
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Chapter 9: Leadership
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316 Verified Questions
316 Flashcards
Source URL: https://quizplus.com/quiz/22421
Sample Questions
Q1) The Vroom and Jago decision tree specifies the degree of ________ that a leader should use to make various work decisions.
Q2) Directive behaviour is essentially the same as A)consideration.
B)participative behaviour.
C)initiating structure.
D)achievement-oriented behaviour.
E)empowering leadership.
Q3) What style of leadership is best? What are the main factors to consider to answer this question?
Q4) Transactional leadership behaviour involves contingent reward behaviour and laissez-faire leadership.
A)True
B)False
Q5) According to role congruity theory,prejudice against female leaders is the result of a preference for male leaders.
A)True
B)False
Q6) In Fiedler's Contingency Theory,LPC stands for ________.
Page 12
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Chapter 10: Communication
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270 Verified Questions
270 Flashcards
Source URL: https://quizplus.com/quiz/22422
Sample
Questions
Q1) When survey results are fed back to employees,along with managerial responses and any plans for changes,this feedback should enhance ________ communication.
Q2) Which of the following is most likely to build a bond of trust between senders and receivers?
A)non-verbal communication
B)360-degree feedback
C)provision of explanations
D)grapevine
E)voice
Q3) One solution to language differences between headquarters and subsidiaries
A)is not to have a language policy.
B)is to have an English-only policy.
C)is to allow a variety of languages to be spoken.
D)is to only speak the language spoken at headquarters.
E)is to only speak the language spoken at the subsidiaries.
Q4) The Stinky Cheese Company has just realized that they must the lower pay of all employees.They need to inform employees about the new policy,but they are concerned about employees' reaction and resistance to it.They want to make sure that employees perceive the new policy as fair.What should they do?
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Chapter 11: Decision Making
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240 Verified Questions
240 Flashcards
Source URL: https://quizplus.com/quiz/22423
Sample Questions
Q1) The knew-it-all-along effect is an example of faulty hindsight.
A)True
B)False
Q2) Usually the ________ used in crowdsourcing is outside of the organization in which a decision is being made.
Q3) Decision makers know that more information is not always better.
A)True
B)False
Q4) The term big data refers to copious amounts of information that are often collected in real time and can come from a wide variety of sources,particularly ________.
Q5) The bestselling book and movie Moneyball,is an interesting example of
A)big data
B)escalation of commitment
C)analytics
D)crowdsourcing
E)risky shift
Q6) ________ and Facebook are two companies that have profited greatly from applying sophisticated analytics to big data to facilitate decisions about targeted advertising.
Page 14
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Chapter 12: Power, Politics, and Ethics
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226 Verified Questions
226 Flashcards
Source URL: https://quizplus.com/quiz/22424
Sample Questions
Q1) What influence tactic is associated with better performance evaluations for men?
A)Assertiveness
B)Ingratiation
C)Rationality
D)Exchange
E)Upward appeal
Q2) Rosabeth Moss Kanter suggests that certain types of activities lead to power.Which of the following activities is NOT likely to lead to power acquisition?
A)Extraordinary activities
B)Visible activities
C)Charitable activities
D)Relevant activities
E)Exceptional performance in non-routine activities
Q3) Which of the following are facets of political skill?
A)Social astuteness and apparent sincerity
B)Networking ability and assertiveness
C)Social astuteness and ingratiation
D)Rationality and apparent sincerity
E)Social astuteness and assertiveness
Q4) Men and women engage in networking equally,except for ________.
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Chapter 13: Conflict and Stress
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315 Verified Questions
315 Flashcards
Source URL: https://quizplus.com/quiz/22425
Sample Questions
Q1) High job ________ and time pressure have been associated with presenteeism.
Q2) What seems to be a key factor associated with the occurrence of burnout?
A)Job insecurity
B)Poor job design
C)Dealing with distressed clients
D)Being overqualified educationally and stuck in a dead-end job
E)Role overload
Q3) Clarise's self-esteem was threatened when she lost several court cases in her law practice.To make up for this stressful reality,she concentrated on becoming a competitive amateur sailing champion.Which defense does this illustrate?
A)Rationalization
B)Displacement
C)Compensation
D)Projection
E)Reaction formation
Q4) Stressors are the behavioural,psychological,and physiological consequences of stress.
A)True
B)False
Q5) ________ exists when assertiveness and cooperativeness are both high.
Page 16
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Chapter 14: Organizational Structure
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287 Verified Questions
287 Flashcards
Source URL: https://quizplus.com/quiz/22426
Sample Questions
Q1) Integrating business in multiple geographic regions is a common stimulus for the ________ design.
Q2) A network organization is a good example of A)a strategic alliance.
B)vertical integration.
C)a merger.
D)an acquisition.
E)establishing legitimacy.
Q3) In a modular organization,various functions are coordinated as much by market mechanisms as by managers and formal lines of authority.
A)True
B)False
Q4) ________ are various kinds of actively cooperative relationships between legally separate organizations.
Q5) Resource dependence is dependent on environmental uncertainty.
A)True
B)False
Q6) Once labour is divided,it must be ________ to achieve organizational effectiveness.
Page 17
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Chapter 15: Organizational Change,Development,and Innovation
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261 Verified Questions
261 Flashcards
Source URL: https://quizplus.com/quiz/22427
Sample Questions
Q1) Sometimes organizations seem paralyzed by threat and exhibit extreme ________.
Q2) In order for change to occur,people must have the
A)capability and the opportunity and the need to change.
B)knowledge and the opportunity and the motivation to change.
C)capability and the opportunity and the support to change.
D)capability and the opportunity and the motivation to change.
E)capability and the motivation and the support to change.
Q3) Sometimes when a threat is perceived,organizations use the threat as a ________ for change.
Q4) Discuss the effect of the perception of threat on change and the likelihood of inertia.
Q5) It is not recommended that managers report the results of survey feedback to employees because they lack credibility for this particular role.
A)True
B)False
Q6) An example of creative deviance is when an employee refuses to work on a creative project.
A)True
B)False
Page 18
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