Leadership and Team Dynamics
Exam Practice Tests
Course Introduction
This course explores the principles and practices of effective leadership and the dynamics that influence team performance in various organizational settings. Students will examine leadership theories, styles, and competencies, with a focus on developing self-awareness and interpersonal skills essential for motivating and guiding teams. The course also covers group development stages, communication strategies, conflict resolution, decision-making processes, and methods for enhancing collaboration and innovation. Through case studies, simulations, and group exercises, students will gain practical experience in leading diverse teams and managing challenges in both face-to-face and virtual environments.
Recommended Textbook
Organizational Behavior Essentials for Improving Performance and Commitment 1st Edition by Jason
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Chapter 1: Organizational Behavior: an Overview
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Sample Questions
Q1) What Suzie feels while thinking about her job and going about her day-to-day work is captured in her:
A)ability.
B)job satisfaction.
C)personality.
D)organizational culture.
E)leadership style.
Answer: B
Q2) _____ reflects the various traits and tendencies that describe how people act,with commonly studied traits including extraversion,conscientiousness,and agreeableness.
A)Leadership
B)Stress
C)Job performance
D)Personality
E)Organizational structure
Answer: D
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3
Chapter 2: Performance and Commitment
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Sample Questions
Q1) Ricardo has dinner with one of the company's most important clients.The client calls Ricardo's boss the next day to complain that Ricardo was discourteous,impolite,and rude the evening before.Ricardo is demonstrating which type of counterproductive behavior?
A)Substance abuse
B)Wasting resources
C)Incivility
D)Personal aggression
E)Gossiping
Answer: C
Q2) The tendency for supervisors to consider citizenship behaviors in evaluating overall job performance appears to hold even across countries with vastly different cultures.
A)True
B)False
Answer: True
Q3) Wasting resources is the most common form of production deviance.
A)True
B)False
Answer: True
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Chapter 3: Job Satisfaction
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Sample Questions
Q1) Research shows that employees with low job satisfaction experience negative feelings when they think about their duties or take part in their task activities.
A)True
B)False
Answer: True
Q2) When a company has the executives wait to receive bonuses until everyone else in the organization has received one,_____ is likely to increase.
A)satisfaction gap
B)promotion satisfaction
C)supervision satisfaction
D)coworker satisfaction
E)satisfaction with the work itself
Answer: C
Q3) Is job satisfaction affected by day-to-day events? Explain.
Answer: Apart from the influence of supervision,coworkers,pay,and the work itself,job satisfaction levels fluctuate during the course of the day.Rises and falls in job satisfaction are triggered by positive and negative events that are experienced.Those events trigger changes in emotions that eventually give way to changes in mood.
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5
Chapter 4: Stress
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Sample Questions
Q1) Jack recently received a job to do with a heavy workload and a short turnaround deadline.Sam,Jack's coworker,observed this stressful situation and took half the workload so the department could meet the deadline.The support received by Jack can be best described as which of these?
A)Marginal support
B)Physiological support
C)Emotional support
D)Psychological support
E)Instrumental support
Q2) In contrast to cognitive coping,behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.
A)True
B)False
Q3) Research shows that managers are approximately 80 percent more likely than the average worker to describe their job as stressful.
A)True
B)False
Q4) Describe Type A Behavior Patterns.Do you feel you are a Type A individual? Explain.
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Chapter 5: Motivation
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Sample Questions
Q1) Don feels an internal tension that he is not getting the same rewards as his colleague.He believes that this situation can only be alleviated by restoring balance to the comparison ratios.This is known as:
A)equity distress.
B)comparison other.
C)cognitive distortion.
D)expectancy.
E)goal commitment.
Q2) Instrumentality represents the belief that exerting a high level of effort will result in the successful performance of some task.
A)True
B)False
Q3) According to the text,the dimensions of psychological empowerment include all of the following EXCEPT:
A)meaningfulness.
B)self-determination.
C)competence.
D)impact.
E)needs.
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Page 7
Chapter 6: Trust, Justice, and Ethics
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Sample Questions
Q1) _____ is the degree to which a person sees himself or herself as a "moral person."
A)Moral judgment
B)Moral identity
C)Trust propensity
D)Trustworthiness
E)Relativism
Q2) ABC International values team-based work and wants to allocate decision-making outcomes using a norm that fits their team-based culture.Which of the following norms would be appropriate for ABC?
A)Equity
B)Equality
C)Social standing
D)Seniority
E)Need
Q3) Define interpersonal justice.Explain the two rules that foster interpersonal justice.
Q4) What is trustworthiness? Explain how employees can gauge the "track record" of their supervisors.
Q5) Define trust.Briefly explain the relationship between trust,justice,and ethics.
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Chapter 7: Learning and Decision Making
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Sample Questions
Q1) "Does John always come late for department meetings?" is a question that answers which of the following elements about attribution?
A)Consistency
B)Consensus
C)Extinction
D)Distinctiveness
E)Control
Q2) If you do your homework and assignments for your OB class just to avoid being yelled at by your professor,you have learned this behavior through the use of:
A)punishment.
B)extinction.
C)negative reinforcement.
D)heuristics.
E)positive reinforcement.
Q3) Decision making reflects a relatively permanent change in an employee's knowledge or skill that results from experience.
A)True
B)False
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Chapter 8: Personality, Cultural Values, Ability
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Sample Questions
Q1) According to research,which type of salespeople set higher sales goals for themselves and were more committed to meeting those?
A)Neurotic
B)Extraverted
C)Agreeable
D)Open
E)Conscientious
Q2) Getting ready to graduate with a degree in management,Ramona has been heard saying,"Getting a good job depends mainly on being in the right place at the right time." Ramona can be described as having a(n):
A)internal locus of control.
B)type B behavior pattern.
C)external locus of control.
D)enthusiastic and upbeat mood pattern.
E)type C behavior pattern.
Q3) Define locus of control.Differentiate between the external and internal locus of control beliefs.
Q4) Write a short note on self-awareness with an example.
Q5) Write a short note on verbal ability and its dimensions.
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Chapter 9: Teams
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Sample Questions
Q1) In the storming stage of team development,feelings of solidarity develop as members work toward team goals.
A)True
B)False
Q2) In the team at Globus International,members are orienting themselves by trying to understand their boundaries and get a feel for what is expected of them.This team can be described at which stage of team development?
A)Storming
B)Warming
C)Norming
D)Forming
E)Performing
Q3) _____ teams have life spans that vary in duration,and perform tasks that take place in highly visible or challenging circumstances.
A)Parallel
B)Project
C)Management
D)Action
E)Work
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Page 11
Chapter 10: Leadership
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Sample Questions
Q1) Which of the following reflects the extent to which leaders create job relationships characterized by mutual trust,respect for employee ideas,and thoughtfulness of employee feelings?
A)Transformation
B)Delegating
C)Consideration
D)Participating
E)Initiating structure
Q2) Which of the following is a conflict resolution style in which conflict is resolved through give-and-take concessions?
A)Competing
B)Collaboration
C)Accommodating
D)Avoiding
E)Compromise
Q3) Decision-making styles capture how a leader decides as opposed to what a leader decides.
A)True
B)False
Q4) Describe the time-driven model of leadership using the seven factors.
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Chapter 11: Organizational Structure
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Sample Questions
Q1) An organizational structure formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company.
A)True
B)False
Q2) A high level of work specialization tends to bring about a high level of formalization.
A)True
B)False
Q3) Low-cost producers are more likely to take which of the following approaches to organizational design?
A)Mechanistic
B)Global
C)Multidivisional
D)Matrix
E)Organic
Q4) Describe the three multidivisional structures.
Q5) What steps can an organization take to reduce the negative effects of restructuring efforts on employees? Explain.
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Chapter 12: Organizational Culture
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Sample Questions
Q1) _____ cultures are those where all employees are friendly to one another,but everyone thinks differently and does his or her own thing.
A)Communal
B)Mercenary
C)Networked
D)Fragmented
E)Disjointed
Q2) Information regarding the organization's traditions,customs,myths,and rituals are represented in which of the following dimensions addressed in the socialization effort?
A)Language
B)Performance proficiency
C)People
D)History
E)Politics
Q3) Describe any three specific culture types.Provide an example of each.
Q4) Ceremonies are the daily planned routines that occur in an organization.
A)True
B)False
Q5) Identify and describe the six major types of artifacts.
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