Leadership and Team Dynamics Exam Practice Tests
Course Introduction
This course explores the foundations and practices of effective leadership within team-based environments. Students will examine theories of leadership, motivation, decision-making, and group dynamics, with an emphasis on real-world application in diverse organizations. Through case studies, group projects, and reflective exercises, participants will develop skills to analyze team processes, resolve conflicts, foster collaboration, and adapt leadership styles to various contexts. The course also addresses ethical considerations and the influence of culture and diversity in team leadership.
Recommended Textbook
Canadian Organizational Behaviour 8th Edition by Steven
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15 Chapters
2830 Verified Questions
2830 Flashcards
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Page 2
L. McShane
Chapter 1: Introduction to the Field of Organizational Behaviour
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161 Verified Questions
161 Flashcards
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Sample Questions
Q1) Which organizational behaviour perspective discusses inputs,outputs and feedback?
A) Mechanistic perspective
B) Open systems perspective
C) Goal-attainment perspective
D) Organizational learning perspective
E) Stakeholder perspective
Answer: B
Q2) In virtual work,employees rely on information technology to perform jobs away from the traditional workplace.
A)True
B)False
Answer: True
Q3) According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Individual Behaviour, Personality, and Values
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193 Verified Questions
193 Flashcards
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Sample Questions
Q1) Employees who are conscientious tend to have higher levels of organizational citizenship.
A)True
B)False
Answer: True
Q2) Customer orientation,social skills,and need for achievement are examples of:
A) aptitudes
B) competencies
C) role perceptions
D) situational factors
E) None of the answers apply.
Answer: B
Q3) The ability to recognize the presence and determine the relative importance of an ethical issue is known as:
A) neuroticism.
B) moral intensity.
C) ethical sensitivity.
D) utilitarianism.
E) uncertainty avoidance.
Answer: C
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Chapter 3: Perceiving Ourselves and Others in Organizations
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197 Verified Questions
197 Flashcards
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Sample Questions
Q1) The philosophy of positive organizational behaviour states that:
A) employees are more effective when they experience extinction more than other contingencies of reinforcement.
B) employees are, by nature, good rather than bad in terms of their ethics and care for others in the world.
C) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being.
D) organizational behaviour knowledge offers more positive than negative information about how to survive in organizations.
E) employees process more quickly positive rather than negative information.
Answer: C
Q2) Social identity is also called external self-concept.
A)True
B)False Answer: True
Q3) Self-concept refers to an individual's self-beliefs and self-evaluations.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Workplace Emotions, Attitudes, and Stress
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248 Verified Questions
248 Flashcards
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Sample Questions
Q1) Emotional intelligence refers to the ability to perceive and express emotion,assimilate emotion in thought,understand and reason with emotion,and regulate emotion in oneself and others.
A)True
B)False
Q2) The combined effects of increases in technology and globalization in the workplace will likely:
A) increase stress caused by work/non-work stressors.
B) reduce stress caused by work/non-work stressors.
C) increase stress caused by interpersonal stressors.
D) reduce stress caused by interpersonal stressors.
E) have no effect on workplace stress.
Q3) Experts have concluded that cognitive intelligence and emotional intelligence are the same things.
A)True
B)False
Q4) Everyone needs some level of stress to survive.
A)True
B)False
Q5) Explain how an employee's attitudes might be affected by cognitive dissonance.
Page 6
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Chapter 5: Foundations of Employee Motivation
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250 Verified Questions
250 Flashcards
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Sample Questions
Q1) According to learned needs theory,companies should hire leaders with a strong need for personalized power.
A)True
B)False
Q2) The positive organizations behaviour perspective focuses on teaching students the correct behaviours expected of them in modern work organizations.
A)True
B)False
Q3) Which reinforcement schedule is best for helping employees to learn new behaviours?
A) Continuous
B) Fixed interval
C) Fixed ratio
D) Variable ratio
E) Variable interval
Q4) Participation in goal formation tends to increase performance when employees lack commitment to assigned goals.
A)True
B)False
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Chapter 6: Applied Performance Practices
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180 Verified Questions
180 Flashcards
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Sample Questions
Q1) Companies are applying job specialization when employees are made directly responsible for specific customers and having them communicate directly with those customers.
A)True
B)False
Q2) __________ represents an employee's experienced meaningfulness in their work,a sense of self-determination,confidence in their abilities,and a sense that their work has an impact on the company's success?
A) Positive self-talk
B) Job specialization
C) Empowerment
D) Job rotation
E) Core job characteristics
Q3) Jobs with high level of task significance provide freedom,independence,and discretion in scheduling the work and determining the procedures to be used to complete the work.
A)True
B)False
Q4) Compare and contrast gainsharing with employee share ownership plans.
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Chapter 7: Decision Making and Creativity
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173 Verified Questions
173 Flashcards
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Sample Questions
Q1) The idea that decision makers rely on an implicit favourite to evaluate alternatives is:
A) an assumption that economists made in their early research about decision makers.
B) an emerging theory that has not yet been studied in organizational settings.
C) a recommendation put forward by organizational behaviour scholars to improve decision making.
D) the main reason why decision makers have difficulty identifying problems.
E) None of the answers are correct.
Q2) Mental models have what effect on the decision-making process?
A) They perpetuate assumptions that make it difficult to see new opportunities.
B) They cause production blocking in decision making.
C) They make it unnecessary to develop alternative solutions to the problem.
D) They cause decision makers to maximize rather than satisfice.
E) They help people to be more creative in decision making.
Q3) Typically,creative people possess less knowledge and experience on the subject than experts in the field.
A)True
B)False
Q4) Describe the rational choice paradigm of decision making.
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Page 9
Chapter 8: Team Dynamics
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257 Verified Questions
257 Flashcards
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Sample Questions
Q1) The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.
A)True B)False
Q2) Our desire for informal groups is mostly influenced by our drive to defend. A)True
B)False
Q3) The motivation to be part of an informal group is influenced mainly by the drive to: A) defend
B) learn C) acquire D) bond or socialize
E) be inclusive and fair
Q4) Forming,storming,and norming are the three main levels of task interdependence. A)True B)False
Q5) Identify three levels of task interdependence and give an organizational example for each.
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Chapter 9: Communicating in Teams and Organizations
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167 Verified Questions
167 Flashcards
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Sample Questions
Q1) Omitting and buffering strategies help employees to reduce the amount of information they must process (i.e.information load).
A)True
B)False
Q2) When working in Brazil,colleagues expect you to be silent for several seconds after the other person has spoken before beginning your reply.
A)True B)False
Q3) In the communication process model,encoding the message refers to the first step in the process.
A)True
B)False
Q4) Comment on the accuracy of the following statement: 'The communication process is more effective when ambiguity is minimized.'
Q5) The metaphor used to explain the communication process model is that information is like fruit on a tree that needs to be carefully picked.
A)True B)False
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Chapter 10: Power and Influence in the Workplace
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178 Verified Questions
178 Flashcards
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Sample Questions
Q1) An employee's ability to influence others increases as the source of his or her power becomes more substitutable.
A)True
B)False
Q2) Which of the following is one of the five main sources of power?
A) Discretion
B) Visibility
C) Substitutability
D) All of these are sources of power
E) None of these are sources of power
Q3) People can gain power in organizations through accurate perceptions of social networks.
A)True
B)False
Q4) Locating oneself within social networks helps to increase a person's expert power and centrality.
A)True
B)False
Q5) Which types of people are more likely to engage in organizational politics?
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Chapter 11: Understanding and Managing Workplace
Conflict
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164 Verified Questions
164 Flashcards
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Sample Questions
Q1) In the conflict process,what immediately precedes conflict outcomes?
A) Manifest conflict
B) Conflict emotions
C) Sources of conflict
D) Conflict perceptions
E) Both conflict emotions and perceptions immediately precede conflict outcomes
Q2) Which of the following is NOT a benefit of moderate conflict in organizations?
A) It prevents stagnation and nonresponsiveness to the external environment.
B) It improves decision making.
C) Conflict with people outside the team can potentially increase cohesion with the team.
D) It energizes people to debate issues more thoroughly.
E) It helps regenerate employee ranks, since those who cannot manage conflict effectively tend to leave the organization and are replaced with more effective staff.
Q3) According to the bargaining zone model,the target point is the team's realistic goal or expectation for a final agreement.
A)True
B)False
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Chapter 12: Leadership in Organizational Settings
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157 Verified Questions
157 Flashcards
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Sample Questions
Q1) Path-goal leadership theory includes directive,supervisory,and integrity leadership styles.
A)True
B)False
Q2) Shared leadership roles are formally assigned by the team.
A)True
B)False
Q3) One limitation of path-goal theory of leadership is that it ignores the possibility that the best leadership style depends on the situation.
A)True
B)False
Q4) Which leadership theory or perspective explicitly includes the participative style?
A) Competency perspective.
B) Transformational leadership theory.
C) Implicit leadership perspective.
D) Path-goal theory.
E) Behavioural perspective.
Q5) Are transformational leaders charismatic leaders?
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Chapter 13: Designing Organizational Structures
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167 Verified Questions
167 Flashcards
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Sample Questions
Q1) Organizations tend to centralize as their external environment becomes more complex.
A)True
B)False
Q2) Which organizational design element is most closely related to standardization as a coordinating mechanism?
A) Departmentalization
B) Span of control
C) Formalization
D) Centralization
E) Division of labour
Q3) Coordination of work activities is required:
A) whenever there is division of labour.
B) only in team-based organizations.
C) whenever the organization has more than approximately 100 employees.
D) only when organizations operate in complex environments.
E) never; coordination of work activities is not found in organizations.
Q4) What role does organizational strategy play in designing organizations?
Q5) What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?
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Chapter 14: Organizational Culture
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183 Verified Questions
183 Flashcards
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Sample Questions
Q1) Organizational culture consists of shared enacted values,but not espoused values.
A)True
B)False
Q2) Moving the company or business unit into a new office that reflects a different culture is an application of which strategy to change and strengthen organizational culture?
A) Aligning artifacts.
B) Tranformational culture.
C) geographical transformation.
D) Situational transformation.
E) Transforming artifacts.
Q3) An organization's culture can either support or undermine ethical conduct among employees.
A)True
B)False
Q4) Organizational culture consists of the values and assumptions shared within an organization.
A)True
B)False
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Chapter 15: Organizational Change Additional Cases
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155 Verified Questions
155 Flashcards
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Sample Questions
Q1) An important feature of parallel learning structures is that they are social structures developed alongside the formal hierarchy with the purpose of increasing the organization's learning.
A)True
B)False
Q2) In organizational change,employee involvement should be used:
A) when other strategies are ineffective and the company needs to change quickly.
B) when employees need to break old routines and learn new role patterns.
C) every time the organization needs to change.
D) when employees will clearly lose something of value and the company must change quickly.
E) when the company needs more employee commitment to the change and has sufficient time.
Q3) Some organizational change practices run the risk of violating individual privacy rights.
A)True
B)False
Q4) Outline the organizational change process based on the action research approach.
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