Leadership and Organizational Change
Final Test Solutions
Course Introduction
This course examines the theories, principles, and practices of leadership within the context of organizational change. Students will explore the dynamics of leading individuals and teams through periods of transformation, including the development of effective change strategies, overcoming resistance, and fostering a culture of innovation. The course emphasizes practical approaches to diagnosing organizational challenges, communicating vision, and utilizing leadership styles to motivate and empower stakeholders. Case studies and real-world examples will be used to illustrate successful change initiatives and to develop critical skills necessary for leading organizations in today's rapidly evolving environment.
Recommended Textbook
The Art of Leadership 5th Edition by George Manning
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11 Chapters
723 Verified Questions
723 Flashcards
Source URL: https://quizplus.com/study-set/2786
Page 2
Chapter 1: The Importance of Leadership: Setting the Stage
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/55520
Sample Questions
Q1) Both nature and _______ have a role in the leadership equation.
A) Nurture
B) Agriculture
C) Water
D) Trees
Answer: A
Q2) Satisfactions of leaders include both _______ and ______.
A) Feelings of power; personal freedom
B) High income; good health
C) Opportunity for advancement; love and admiration of friends
D) A chance to help others; feeling in on things
E) Opportunity to control resources; aesthetic experience
Answer: D
Q3) Rosa Parks provided leadership in the area of:
A) Economic theory
B) Art appreciation
C) Science and technology
D) Civil rights
E) Religious thought
Answer: D
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Chapter 2: The Road Ahead: Challenge and Charge
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17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/55510
Sample Questions
Q1) Two aspects of caring leadership are _________ and ________.
A) Commitment to the task; concern for others
B) Nature of the situation; style of the followers
C) Intelligence; personality
D) Time; space
E) Preparation; execution
Answer: A
Q2) _________ said, "Upon the plains of hesitation bleach the bones of countless millions, who on the threshold of victory sat down to wait; and awaiting they died."
A) Homer
B) Caesar
C) Napoleon
D) Churchill
E) None of these
Answer: D
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4
Chapter 3: Leadership Variables
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/55519
Sample Questions
Q1) Causes of reduced willingness to trust in American society include the following:
A) Breakdown of traditional family structure
B) Decline of social structures such as church and school
C) Lack of shared community values, focus on self-satisfaction
D) Influential leaders putting self-gain above the public good
E) All of these
Answer: E
Q2) _________ is a special personal quality that generates others' interest and causes them to follow.
A) Vitality
B) Charisma
C) Integrity
D) Stability
Answer: B
Q3) Todd McFarlane's leadership success could be traced to:
A) Business location and financial management
B) Willingness to take a risk and focus on what he could control
C) Start up capital and delegation skills
Answer: B
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Page 5
Chapter 4: The Power of Vision
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/55518
Sample Questions
Q1) One principle of a Pattern IV organization is:
A) To maximize profits at any cost
B) To promote the survival of the organization
C) To set high performance goals at every level of the organization
D) None of these
Q2) Organizational success requires:
A) Vision
B) Skills
C) Incentives
D) Resources
E) Action plan
F) All of these
Q3) Principles that should be followed in order to develop an enlightened, Pattern IV organization include all but one of the following:
A) View human resources as the organization's greatest asset
B) Treat every individual with understanding, dignity, warmth, and support
C) Tap the constructive power of groups through visioning and team building
D) Use cross-cultural design as an anchoring technique
E) Set high performance goals at every level of the organization
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Chapter 5: The Importance of Ethics
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73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/55517
Sample Questions
Q1) Through ______ and _____, the older community passes on ethics to young people.
A) Modeling; socialization
B) Command; control
C) Self study; self leadership
D) Rules; regulations
E) Preaching; teaching
Q2) To improve and maintain investor confidence, the U.S. Congress passed the _______ in response to corporate scandals.
A) Sarbanes-Oxley Act in 2002
B) Kennedy-Feingold Act in 2004
C) Luger-Obama Act in 2008
D) None of these
Q3) The best course to follow in moral dilemmas is to let your conscience guide your actions based on the dictum, never do harm to sentient beings.
A)True
B)False
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Chapter 6: The Empowerment of People
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/55516
Sample Questions
Q1) Solving the problem of one-way communication involves:
A) Equalizing psychological size
B) Keeping a formal, distant manner
C) Both of these
D) None of these
Q2) Deming worked with the ________ and helped to rebuild their economy.
A) English
B) Japanese
C) Germans
D) Soviets
Q3) According to Brian Hindo, a company must master both ends of the spectrum to be successful, ________ and __________.
A) Short term execution; long term stability
B) Leadership decisions; front-line delivery
C) Male; female involvement
D) Business innovation; daily delivery of results
E) None of these
Q4) ISO 9001 is a quality standard developed by Fred Smith of Federal Express.
A)True
B)False
Page 8
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Chapter 7: Leadership Principles
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/55515
Sample Questions
Q1) _______ is a good term used to describe positive and helpful employee behavior; and ________ is a term used to describe negative and harmful employee behavior.
A) Organizational citizenship behavior (OCB); counter productive work behavior (CWB)
B) Low maintenance behavior (LMB); high yield behavior (HYB)
C) Never a problem behavior (NPB); always a problem behavior (APB)
D) Call on me behavior (CMB); not my job behavior (NJB)
E) None of these
Q2) The quality of human relations in any workplace reflects the _________ and particularly the _________ views on __________.
A) Customers'; suppliers'; value of goodwill
B) Owners'; employees'; value of money
C) Leaders'; senior leaders'; value of technology
D) Members'; leaders'; value of humanity
E) None of these
Q3) Peter Drucker states: The best leaders focus on deficiencies in personal and employee performance.
A)True
B)False
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Chapter 8: Understanding People
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86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/55514
Sample Questions
Q1) _________ needs are closely related to the nature of the work and depend upon aspects of the job itself for satisfaction.
A) Security
B) Social
C) Respect
D) All of these
E) None of these
Q2) A company that promotes communication, employee relations, and the open-door policy would interest an applicant at the:
A) Third motivation level
B) Fifth motivation level
C) Fourth motivation level
D) None of these levels
Q3) An organization can meet the survival, security, affiliation, recognition, and fulfillment needs of its employees through safe working conditions, health insurance, open-door policy, award ceremonies, continuing education opportunities.
A)True
B)False
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Chapter 9: Multiplying Effectiveness
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73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/55513
Sample Questions
Q1) Identify a management practice most conducive to the traditional personality.
A) Avoid control mechanisms
B) Provide clear-cut goals and objectives
C) Focus on interpersonal relationships
D) Emphasize teamwork
Q2) _______, _______, and ________ are high-value words for traditional, participative, and individualistic personalities, respectively.
A) Education; experience; heredity
B) Responsibility; love; freedom
C) Courage; creativity; loyalty
D) None of these
Q3) A list of important principles for giving orders includes all the following except:
A) Know exactly what you want to communicate
B) Present orders in logical sequence and clear, concise language
C) Take responsibility for the orders that you give
D) Tell rather than ask, therefore leaving no doubt that you expect compliance
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11
Chapter 10: Developing Others
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/55512
Sample Questions
Q1) It is best for leaders to keep change impersonal to reduce complications and emotional attachments.
A)True
B)False
Q2) The Four-Factor training evaluation includes pace, cost, time, and usefulness.
A)True
B)False
Q3) The meaning of "Why Can't Roger Learn?" is that:
A) Clarity of assignment combined with fear of punishment is a good leadership approach
B) Slow learners exist everywhere
C) If a student doesn't learn, it is the parents' fault
D) The leader/teacher's ability to teach is an important determinant of the learner's performance
E) A good teacher does not make a good leader
Q4) Which of the following conditions is not conducive to growth?
A) People grow then there is a felt need
B) People grow when their plans move from general goals to specific actions
C) People grow when they are coerced by an autocratic leader
D) People grow as they move from external to internal commitment
Page 12
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Chapter 11: Performance Management
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/55511
Sample Questions
Q1) Organizational citizenship involves cooperation and helpfulness.
A)True
B)False
Q2) _________ is a careful search for excellence taking the absolute best as a standard and trying to surpass it.
A) Top grading
B) Bottom lining
C) Pin pointing
D) Bench marking
E) None of these
Q3) Those individuals with qualities of _________ do not pass the buck and they act decisively.
A) Statesmanship
B) Entrepreneurship
C) Innovation
D) Service
Q4) Effective organization development initiatives must be:
A) Emperically tested and fully funded
B) Understood, owned, worked and supported by all levels of the leadership pyramid
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