Leadership and Organizational Change Practice Exam
Course Introduction
This course explores the concepts, principles, and practices of leadership as they relate to navigating and implementing organizational change. Students will examine various leadership theories, models of organizational transformation, and the psychological and structural challenges that arise during periods of transition. Emphasis is placed on developing adaptive leadership skills, effective communication strategies, and the ability to foster a culture of innovation and resilience. Through case studies and practical exercises, learners will gain insights into leading teams, managing resistance, and creating sustainable change in diverse organizational settings.
Recommended Textbook
Organizational Behavior An Evidence Based Approach 12th Edition by Fred Luthans
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14 Chapters
1138 Verified Questions
1138 Flashcards
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Chapter 1: Introduction to Organizational Behavior: an
Evidence-Based Approach
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76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/78828
Sample Questions
Q1) According to Theory X,if employees were kept happy,they would become high performers.
A)True
B)False
Answer: True
Q2) _____ is based on the idea,"An average of two contradicting management study results is probably the best estimate of how well or not that management technique works."
A) Experimental design
B) Meta-analysis
C) Controlling factors
D) Law of averages
Answer: B
Q3) The fact that today's managers are competent in their functional specialization is sufficient to reiterate that most of them paid close attention to the conceptual and human dimensions of their jobs.
A)True
B)False
Answer: False
Page 3
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Chapter 2: Environmental Context: Globalization, diversity, and Ethics
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) Diversity still plays a role of a "tack on" in the study of organizational behavior in today's work place.
A)True
B)False
Answer: False
Q2) Awareness training:
A) is used as supplements to other forms of training.
B) is valuable to shift perceptions.
C) leads to behavioral change.
D) is often employed as icebreakers to get diversity training sessions started.
Answer: B
Q3) Which of the following organization technically gets around the laws by hiring and promoting only those women and minorities who are deemed to have the "right" credentials and perspectives?
A) Compliance organization
B) Club organization
C) Redefining organization
D) Multicultural organization
Answer: B
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Chapter 3: Organizational Context: Design and Culture
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) To avoid disintegration and attain effective needed focus,the lead virtual organization must have all these characteristics EXCEPT:
A) shared vision.
B) strong brand.
C) high-trust culture.
D) an independent legal corporation.
Answer: D
Q2) High product quality,low absenteeism,and high efficiency are examples for which organizational characteristics?
A) Dominant values
B) Philosophy
C) Organizational climate
D) Rules
Answer: A
Q3) How do you describe organizational climate as a characteristic of organizational culture?
Answer: Organizational climate is an overall "feeling" that is conveyed by the physical layout,the way participants interact,and the way members of the organization conduct themselves with customers or other outsiders.
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Page 5
Chapter 4: Organizational Context: Reward Systems
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) Pay is inversely proportional to morale.
A)True
B)False
Q2) What are employee assistance programs? Explain their purpose.
Q3) Summarize the reasons why recognition may be as important as,or even more important than,money as a reward for today's employees.
Q4) Which one of the following is considered as a criterion for money to be effective in the organizational reward system?
A) The system must be uniform.
B) The system must be as objective as possible.
C) The system must be administered contingently on the employee's exhibiting critical performance behaviors.
D) The system must be administered contingently on the employee's experience.
Q5) The compensation theory seeks to explain how managers differ from owners in using pay and other forms of compensation to effectively run the organization.
A)True
B)False
Q6) Describe private pension plans.
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Chapter 5: Personality,perception,and Employee Attitudes
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) According to the Myers-Briggs Type Indicator,an individual's orientation to the outside world is a part of which of the following?
A) Judging vs.Perceiving
B) Extraversion vs.Introversion
C) Sensing vs.Intuiting
D) Thinking vs.Feeling
Q2) Which of the following suggests that people are not static,but instead are ever changing and flexible?
A) Socialization process
B) Classical management theory
C) Person-Situation interaction
D) Social cognitive theory
Q3) ) Ruth is a business analyst in a successful marketing firm.According to her manager Jim,she is dependable,hardworking,and self-disciplined.Considering only the qualities given,Ruth would score high on which of the following trait?
A) Agreeableness
B) Extraversion
C) Openness to experience
D) Conscientiousness
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Chapter 6: Motivational Needs,processes,and Applications
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86 Verified Questions
86 Flashcards
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Sample Questions
Q1) When Mark is late for his economics presentation.Which of the following attribution is Mr.Rutherford,his economics lecturer,making if he assumes that Mark is not interested in the subject?
A) Situational
B) Enhancing
C) Dispositional
D) Justification
Q2) Intrinsic motives include the drive to avoid punishment,such as termination or being transferred.
A)True
B)False
Q3) A person who does not like the idea that someone or something controls their lives is said to have which of the following attribution?
A) High distinctiveness
B) Low consistency
C) External locus of control
D) Internal locus of control
Q4) Define stretch targets.How do they work?
Q5) Differentiate between intrinsic and extrinsic motives.
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Chapter 7: Positive Organizational Behavior and Psychological Capital
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Which among the following is a positive individual trait according to Seligman and Csikszentmihalyi?
A) Contentment
B) Responsibility
C) Hope
D) Sensibility
Q2) Psychological capital transcends beyond economic,social,and human capital.
A)True
B)False
Q3) Define psychological capital or PsyCap.
Q4) What are the three levels of positive psychology identified by Seligman and Csikszentmihalyi?
Q5) Although optimism is sometimes portrayed as a stable personality trait,Seligman has led the way in popularizing _____,which says that anyone,including pessimists,can learn the skills to be an optimist.
A) learning optimism
B) cultivating optimism
C) building optimism
D) learned optimism
Page 9
Q6) What is the difference between self-efficacy and self-esteem?
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Page 10
Chapter 8: Communication and Decision Making
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82 Verified Questions
82 Flashcards
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Sample Questions
Q1) Which among the following is a disadvantage of conceptual style decision-makers?
A) They can foster an idealistic and indecisive approach to decision making.
B) They have a very short-run focus.
C) They tend to have an autocratic leadership style.
D) They have difficulties making tough decisions.
Q2) Anna asked Andrew to restate the various points they had discussed at the end of their feedback session.She did this to ensure:
A) that her feedback was valid.
B) that the feedback was directed toward aspects of Andrew's job.
C) that the feedback was useful.
D) that Andrew had clearly understood the feedback he had received.
Q3) Researcher Teresa Amabile proposes that creativity is a function of three major components: expertise,creative-thinking skills,and motivation.According to her:
A) expertise consists of knowledge: technical,procedural,and intellectual.
B) motivation determines how flexibly and imaginatively people can deal with problems.
C) creative-thinking skills refer to the inner passion for solving a problem at hand.
D) the creative process is generally better off when given a short span of time.
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Page 11
Chapter 9: Stress and Conflict
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86 Verified Questions
86 Flashcards
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Sample Questions
Q1) Due to a breakdown in communication,Joe had forgotten to inform Alice that the deadline for her project had been brought forward resulting in her being reprimanded by the client.Now Alice no longer wishes to work with Joe.This is an example of which of the following source of interpersonal conflict?
A) Environmental stress
B) Personal differences
C) Role incompatibility
D) Information deficiency
Q2) A major role of a production manager is to cut costs,and one way to do this is to keep inventories low.A sales manager has a dominant role of increasing revenues through increased sales.The sales manager may make delivery promises to customers that are incompatible with the low inventory levels maintained by production.This is an example of interpersonal conflict due to:
A) personal differences.
B) role incompatibility.
C) environmental stress.
D) information deficiency.
Q3) What is a role? What are the different types of role conflict?
Q4) Briefly explain the two categories of group stressors.
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Chapter 10: Power and Politics
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83 Verified Questions
83 Flashcards
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Sample Questions
Q1) Power is generally conceived as being broader in scope than influence.
A)True
B)False
Q2) How can managers implement empowerment?
Q3) Organizational infidelity means the terms of the psychological tract that has been built between employees and employers have been ignored.
A)True
B)False
Q4) The more ambiguous and complex the goals become,the more the politics in an organization.
A)True
B)False
Q5) To help overcome the negative impact that organizational politics can have on the ethics of an organization,it is important to role model political behaviors.
A)True
B)False
Q6) Explain three political strategies that can be used to acquire power.
Q7) Explain the contingency model of power based on the French-Raven and Kelman theories.
Page 13
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Chapter 11: Groups and Teams
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Which of the following is characteristic of a team as compared to a work group?
A) The team's purpose is the same as the organization's.
B) The team encourages open-ended,active problem-solving meetings.
C) The team measures effectiveness indirectly.
D) The team discusses,decides,and delegates.
Q2) Describe a virtual team and a self-managed team.Why are these types of teams effective?
Q3) Which of the following is a positive impact of groups on individual employee effectiveness?
A) Improved decision making and control
B) Fulfill important social needs
C) Facilitation of change as well as organizational stability
D) Strength in numbers of ideas and skills
Q4) What,according to Warren Bennis,do effective groups having shared dreams and managing conflict abandon in the pursuit of a dream?
A) Rewards
B) Individual egos
C) Personal lives
D) Preformed work concepts
Q5) Briefly discuss the different definitions of "group dynamics."
Page 14
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Chapter 12: Behavioral Performance Management
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) In Pavlov's classical conditioning experiment,after Pavlov started presenting meat to the dog accompanied with the ringing of a bell several times,and then rang the bell without presenting the meat,the dog started salivating.This would be a(n):
A) accomplished response.
B) conditioned response.
C) unconditioned response.
D) neutral response.
Q2) Which one of the following can be identified as a shortcoming associated with merit pay?
A) Poor measurement of performance
B) Definite desirability of merit increases that are too small
C) Potential intended consequences such as focusing only on merit-related activities
D) Acceptance of supervisory feedback
Q3) The antecedent cues (technology,plans,and the like)have power to control or provide rules and establishing operation for behavior only if there are motivating consequences.
A)True
B)False
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Chapter 13: Effective Leadership Processes
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Probably the only commonality between the various literatures about leadership is the role of:
A) charisma.
B) authority.
C) influence.
D) followers.
Q2) The results of the trait leadership theory were very encouraging,in that,other than the intelligence factor,a lot of other traits were found common universally.
A)True
B)False
Q3) Which of the following is a characteristic of an unethical charismatic leader?
A) Considers and learns from criticism
B) Stimulates followers to think independently and to question the leader's view
C) Relies on internal moral standards to satisfy organizational and societal interests
D) Uses power only for personal gain or impact
Q4) What are some of the competencies that are related to leadership effectiveness?
Q5) Gives examples of possible substitutes and neutralizers.
Q6) Describe the authentic leadership development process and product.
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Chapter 14: Great Leaders: an Evidenced-Based Approach
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) In the Real Managers Study,today's knowledge managers have been defined as both explicit and tacit knowledge managers.Identify functional area of the tacit knowledge manager.
A) Provides necessary interaction between knowledge workers
B) Directly concerned with the generation of knowledge
C) Wholly involved with the codification of knowledge
D) Entirely related to the transfer of knowledge
Q2) Discuss Hersey and Blanchard's life-cycle approach to leadership.
Q3) According to managerial activities and behavioral descriptions derived from free observation of Luthans Real Managers Study,the "interacting with outsiders" aspect consists of:
A) appealing to higher authority to resolve a dispute.
B) external meetings.
C) politicking,gamesmanship.
D) managing interpersonal conflict between work group members or others.
Q4) As disturbance handler,the manager is proactive to the problems and pressures of the situation.
A)True
B)False
Q5) Discuss Nadler and Tushman's charismatic leadership styles with examples.
Page 17
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