Leadership and Management Test Questions
Course Introduction
This course explores the theories, principles, and practices of effective leadership and management within organizations. Students will analyze the differences and synergies between leadership and management roles, examine a variety of leadership styles, and learn strategies for motivating and guiding teams toward achieving organizational objectives. Topics include decision-making, communication, change management, conflict resolution, and ethical considerations. Through case studies, group projects, and self-assessment tools, students will develop practical skills needed to lead diverse teams and manage resources efficiently in dynamic work environments.
Recommended Textbook
Essentials of Contemporary Management 6th Edition by Gareth Jones
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14 Chapters
1510 Verified Questions
1510 Flashcards
Source URL: https://quizplus.com/study-set/3159
Page 2
Chapter 1: The Management Process Today
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/62557
Sample Questions
Q1) The planning,organizing,leading,and controlling of human and other resources to achieve organizational goals efficiently and effectively is known as management.
A)True
B)False
Answer: True
Q2) A self-managed team refers to a group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities.
A)True
B)False
Answer: True
Q3) Being a part of top management at a large fast food chain,Donald is most likely to spend more of his time in:
A) planning and organizing resources.
B) planning and controlling nonmanagerial employees.
C) planning and leading first-line managers.
D) organizing resources and controlling nonmanagerial employees.
E) organizing resources and leading first-line managers.
Answer: A
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Chapter 2: Values, Attitudes, Emotions, and Culture: The
Manager As a Person
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) A low level of agreeableness is an asset in managerial jobs that actually requires that managers be antagonistic.
A)True
B)False
Answer: True
Q2) Downsizing tends to increase employee satisfaction because employees' increased workloads make them feel more responsible and empowered.
A)True
B)False
Answer: False
Q3) A personal conviction about lifelong goals or objectives is called a terminal value.
A)True
B)False
Answer: True
Q4) Emotions are more intense feelings than moods and are long-lived.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Managing Ethics and Diversity
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/62555
Sample Questions
Q1) Standards that govern how members of a particular community deal with each other in matters involving issues such as fairness,justice,poverty,and the rights of the individual are __________________ ethics.
A) fundamental
B) professional
C) individual
D) organizational
E) societal
Answer: E
Q2) It was ethical and legal to acquire and possess slaves in ancient Rome and Greece.Today,however,slavery is considered both unethical and illegal.This implies that:
A) ethics and laws can be fixed or flexible principles depending on the situation.
B) ethics are always fixed but law is always flexible.
C) neither laws nor ethics are fixed principles.
D) ethics are always flexible but law is always fixed.
E) both ethics and laws are fixed principles.
Answer: C
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Page 5
Chapter 4: Managing in the Global Environment
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/62554
Sample Questions
Q1) A tax that a government imposes on an imported good is known as a tariff.
A)True
B)False
Q2) A government imposes tariffs on imports to protect its industries and workers from inflation.
A)True
B)False
Q3) A society's values are merely abstract concepts.
A)True
B)False
Q4) In a society,a folkway violation can lead to serious retribution.
A)True
B)False
Q5) A shift in the age distribution of the population of the United States is an example of a sociocultural force that affects organizations in the United States.
A)True
B)False
Q6) The barriers to entry results from three sources.Explain in brief the three sources.
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Chapter 5: Decision Making, Learning, Creativity, and Entrepreneurship
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/62553
Sample Questions
Q1) A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision.What is this process of decision making called?
A) Delphi technique
B) Dialectical inquiry
C) Brainstorming
D) Nominal group technique
E) Programmed decision making
Q2) The idea behind the product champion role is that if intrapreneurs are isolated,they will become so intensely involved in a project that development time will be relatively brief and the quality of the final product will be enhanced.
A)True
B)False
Q3) Explain the different ways by which organizations can promote intrapreneurship.
Q4) When we say that managers are concerned with the legality of a decision,this is another way of saying that they are concerned with the practicality of the decision.
A)True B)False
7
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Chapter 6: Planning, Strategy, and Competitive Advantage
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/62552
Sample Questions
Q1) Write a brief note on the different modes of international expansion.
Q2) Managers can use four principal corporate-level strategies in order to help their organization to increase its sales and profits.Discuss any two of these strategies and explain the decisions that a manager would have to make in a business in order to design a program that used these two strategies.
Q3) Managers of Matrix Ltd. ,attempted to give the organization a competitive advantage by driving the production costs to as low a level as possible.We can say that the organization is pursuing a differentiation strategy.
A)True
B)False
Q4) According to Michael Porter's theory,it is possible for managers to pursue both a low-cost strategy and a differentiation strategy at the same time. A)True B)False
Q5) Planning involves identifying and selecting appropriate goals and courses of action for an organization.
A)True B)False
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Chapter 7: Designing Organizational Structure
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/62551
Sample Questions
Q1) The idea that an organization's hierarchy should be designed with as few levels of authority as are necessary to use the organization's resources in an efficient and effective manner falls under which of the following principles?
A) Span of control
B) Centralization
C) Minimum chain of command
D) The unity of command
E) Decentralization
Q2) Another name for the organization's hierarchy of authority is the:
A) chain of command.
B) span of control.
C) corporate ladder.
D) unity of command.
E) organizational constitution.
Q3) The first step in organizational design is job design.
A)True
B)False
Q4) Discuss the advantages and disadvantages of a functional structure of organization.
Q5) Write a brief note on liaison roles,task forces,and cross-functional teams.
Page 9
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Chapter 8: Control, Change, and Entrepreneurship
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/62550
Sample Questions
Q1) The process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals is known as ___________.
A) planning
B) organizing
C) leading
D) controlling
E) coordinating
Q2) In an adaptive culture,employees often receive rewards based on:
A) their performance.
B) union contracts.
C) the length of their service with the company.
D) their organizational commitment.
E) random chance.
Q3) Define entrepreneurs and intrapreneurs.
Q4) The least powerful form of behavior control is direct supervision of a subordinate by a manager.
A)True
B)False
Q5) How does organizational culture help managers exert control over subordinates?
Page 10
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Chapter 9: Motivation
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/62549
Sample Questions
Q1) An example of an employee's input with an organization is:
A) experience.
B) feeling of accomplishment.
C) vacation time.
D) pleasure of performing interesting work.
E) autonomy.
Q2) According to the expectancy theory,high motivation will occur when:
A) only expectancy is high.
B) only instrumentality is high.
C) only valence is high.
D) only expectancy and instrumentality are high.
E) expectancy,instrumentality,and valence are high.
Q3) An employee's perception of the extent to which performance at a given level will result in outcomes the employee desires is known as:
A) instrumentality.
B) inequity.
C) valence.
D) expectancy.
E) punishment.
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Chapter 10: Leaders and Leadership
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/62548
Sample Questions
Q1) Because Ann is a department manager,she has reward power.As a result of Ann's power,she:
A) is able to give pay raises.
B) is an expert in the eyes of her subordinates.
C) can punish her subordinates,such as give verbal reprimands.
D) provides technical expertise relevant to the tasks her subordinates perform. E) does subordinate performance appraisals.
Q2) Coercive power is the ability of a manager to punish others.
A)True
B)False
Q3) Path-goal theory identifies four types of behaviors in which leaders can engage in order to motivate their subordinates.Discuss these types of behaviors and give one specific management example of how a manager could act according to each of these.
Q4) Discuss the three situational determinants in Fiedler's leadership theory that allow a leader to determine the favorableness or unfavorableness of a situation for leading.
Q5) The leader substitutes model is not a contingency model of leadership.
A)True B)False
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Chapter 11: Effective Team Management
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/62547
Sample Questions
Q1) When there is high conformity and low deviance in a group,the group's performance is likely to be:
A) high because the group is well balanced.
B) low because the group cannot control its members' behaviors.
C) low because the group fails to change dysfunctional norms.
D) high because the group is satisfied.
E) high because the group is cohesive.
Q2) Which of the following is the correct order of the stages of group development?
A) Forming,storming,performing,norming,adjourning
B) Forming,storming,norming,performing,adjourning
C) Forming,norming,storming,performing,adjourning
D) Forming,performing,norming,storming,adjourning
E) Forming,performing,storming,norming,adjourning
Q3) Large groups have better communication and coordination of activities than do small groups.
A)True
B)False
Q4) All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups."
Q5) Write a note on command groups and self-managed work teams.
Page 13
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Chapter 12: Building and Managing Human Resources
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/62546
Sample Questions
Q1) Honesty tests have been widely accepted as valid for hiring purposes.
A)True
B)False
Q2) Lion Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical abilities in order to determine if they have the mental skills necessary to do these types of jobs.Lion is utilizing the screening procedure of _____________ tests.
A) personality
B) ability
C) situational
D) unstructured
E) stress management
Q3) Microsoft Corporation interviews dozens of highly qualified programmers before deciding on which ones to hire.This is the HRM process of _____________.
A) recruitment
B) development
C) selection
D) validation
E) orientation
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Page 14
Chapter 13: Communication and Information Technology Management
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/62545
Sample Questions
Q1) In the product life cycle,many consumers are entering the market and buying the product for the first time and demand increases rapidly in the _______________ stage.
A) embryonic
B) maturity
C) decline
D) growth
E) static
Q2) For gathering the information managers need to achieve coordination and control and make decisions,traditionally they have used _____________.
A) decision support systems
B) operations information systems
C) transaction-processing systems
D) organizational hierarchy
E) artificial intelligence
Q3) The sharing of information by means of facial expressions or body language is known as subliminal communication.
A)True
B)False
Page 15
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Chapter 14: Operations Management: Managing Vital
Operations and Processes
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/62544
Sample Questions
Q1) Customer relationship management (CRM)is a technique that uses IT to develop an ongoing relationship with customers to maximize the value an organization can deliver to them over time.
A)True
B)False
Q2) In a fixed-position production layout,each workstation is relatively self-contained.
A)True
B)False
Q3) In the production process,when component parts are produced throughout the factory and then brought to the production area for final assembly,this is known as a ______________ layout.
A) process
B) product
C) fixed-position
D) JIT
E) kanban
Q4) Discuss the link between customer responsiveness and an organization's production system.
Page 16
Q5) Describe the three basic facility layouts.
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