Leadership and Management Pre-Test
Questions
Course Introduction
This course explores the fundamental principles and practices of leadership and management within organizational settings. Students will examine theories of leadership, management styles, decision-making processes, and the dynamics of team building. Emphasis is placed on developing practical skills in communication, motivation, conflict resolution, and ethical leadership. Through case studies, group projects, and self-assessment, participants will gain the tools necessary to lead diverse teams effectively and manage organizational change in a globalized environment.
Recommended Textbook
Managing Human Resources 16th Edition by Scott A. Snell
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16 Chapters
2272 Verified Questions
2272 Flashcards
Source URL: https://quizplus.com/study-set/1312 Page 2
Chapter 1: The Challenge of Human Resources Management
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/26124
Sample Questions
Q1) The value,skills,and capabilities that have a tremendous impact on an organization's performance but does not show up on its balance sheet are known as:
A) intellectual capital.
B) human capital.
C) core competencies.
D) employee capital.
Answer: B
Q2) Which of the following is NOT a competitive challenge within the Human Resources Management framework?
A) changes in the marketplace
B) globalization
C) technology
D) employee rights
Answer: D
Q3) The strategies companies are pursuing today increasingly involve one or more elements of globalization.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Strategy and Human Resources Planning
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/26125
Sample Questions
Q1) How would you define "organizational capability"?
Answer: Organizational capability refers to the capacity of the organization to continuously act and change in pursuit of sustainable competitive advantage. Flexibility and agility when the environment changes can be enhanced by HR planning.Coordination flexibility refers to rapid reallocation of resources to new or changing needs,and resource flexibility results from having people who can do many different things in many different ways
Q2) The core values of a company:
A) is the systematic monitoring of external opportunities
B) is the basic purpose of the organization
C) are the strong enduring beliefs and principles used by the company to make decisions
D) provides a perspective on where the company is headed
Answer: C
Q3) Differentiation strategy is based on efficiency and productivity.
A)True
B)False
Answer: False
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4
Chapter 3: Equal Employment Opportunity and Human Resources Management
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142 Verified Questions
142 Flashcards
Source URL: https://quizplus.com/quiz/26126
Sample Questions
Q1) The four-fifths rule provides:
A) a quantifiable definition of discrimination.
B) an earnings test of employment discrimination.
C) a goal for affirmative action.
D) a rule governing the job-relatedness of employment tests.
Answer: A
Q2) In the following decision,the Supreme Court did not endorse all voluntary affirmative action programs,but gave an important push to programs voluntarily implemented and designed to correct past racial imbalances:
A) Griggs v Duke Power
B) Albermarle Paper Co.v Moody
C) University of California Regents v Bakke
D) United Steelworkers of America v Weber
Answer: D
Q3) Early nondiscrimination laws failed to give enforcement power to the agencies charged with upholding them.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Job Analysis and Job Design
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/26127
Sample Questions
Q1) ____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.
A) Job design
B) Industrial engineering
C) Ergonomics
D) Job enlargement
Q2) The job specifications section should also include interpersonal skills if a competency-based job analysis approach is used.
A)True
B)False
Q3) A critical aspect of industrial engineering is the establishment of time standards for a particular work cycle.
A)True
B)False
Q4) Critical incident analysis is an organization specific list of tasks and their descriptions used as a basis to identify components of a job.
A)True
B)False
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Page 6
Chapter 5: Expanding the Talent Pool: Recruitment and Careers
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143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/26128
Sample Questions
Q1) Lines of advancement within an organization are commonly referred to as career paths.
A)True
B)False
Q2) Legally,a mentor should be used exclusively for career development purposes.
A)True
B)False
Q3) Career counseling involves talking with employees about all of the following except:
A) their current job activities and performance.
B) their past career decisions.
C) their personal and career interests and goals.
D) their personal skills.
Q4) Even when a job opening is described thoroughly in an advertisement,many unqualified applicants will still apply.
A)True
B)False
Q5) Looking on the Internet is the most commonly used search tactic by job seekers.
A)True
B)False
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Chapter 6: Employee Selection
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174 Verified Questions
174 Flashcards
Source URL: https://quizplus.com/quiz/26129
Sample Questions
Q1) A selection model that requires an applicant to achieve some minimum level of proficiency on all selection dimensions is referred to as a ____ model.
A) Multiple cutoff
B) Multiple hurdle
C) Compensatory
D) Contingency
Q2) A pre-employment test is a subjective measure of behavior.
A)True
B)False
Q3) Construct validity refers to the extent to which a selection tool measures a trait,such as intelligence and anxiety.
A)True
B)False
Q4) A behavioral description interview is more effective than a situational interview for:
A) lower-level positions
B) higher-level positions
C) recent college graduates
D) first line supervisors
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Page 8
Chapter 7: Training and Development
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/26130
Sample Questions
Q1) Organization analysis includes broad forces than impact the effectiveness of employees,such as mergers and acquisitions,technological change,and reengineering.
A)True
B)False
Q2) The two preconditions for learning are employee readiness and motivation.
A)True
B)False
Q3) Determining what the content of a training program should be,based on a study of the job duties,is known as:
A) organization analysis.
B) individual analysis.
C) job analysis.
D) task analysis.
Q4) Return on investment (ROI)is the amount of money a company saves by avoiding training programs.
A)True
B)False
Q5) Explain the four components involved in designing a training program.
Q6) Discuss Deming's four-part process of benchmarking.
Page 9
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Chapter 8: Performance Management and the Employee
Appraisal Process
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160 Verified Questions
160 Flashcards
Source URL: https://quizplus.com/quiz/26131
Sample Questions
Q1) Given the complexity of today's jobs,__________ raters should be used.
A) experienced
B) educated
C) multiple
D) certified
Q2) Mixed standard rating scales rate on the degree to which an employee possesses a trait or characteristic.
A)True
B)False
Q3) The appraisal interview should be divided into two sessions,one each for:
A) positive comments and negative comments
B) performance review and developmental planning
C) performance review and compensation discussion
D) establishing performance standards and reviewing performance
Q4) Employees should be given a written copy of their job standards in advance of appraisals.
A)True
B)False
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Q5) Explain the two main purposes of performance appraisal and why employee appraisal programs fail.
Chapter 9: Managing Compensation
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166 Verified Questions
166 Flashcards
Source URL: https://quizplus.com/quiz/26132
Sample
Questions
Q1) The Fair Labor Standards Act has four major provisions.The provisions are concerned with minimum wage rates,overtime payments,equal rights,and child labor.
A)True
B)False
Q2) The consumer price index is available in separate indexes by size of city and region of the country.
A)True
B)False
Q3) The consumer price index tracks the change in price over time of a "market basket" of goods and services.
A)True
B)False
Q4) The federal wage law that may require government contractors to pay overtime for work more than eight hours a day is:
A) Equal Pay Act.
B) Davis-Bacon Act.
C) Fair Labor Standards Act.
D) Walsh-Healy Act.
Q5) Discuss some of the common goals of a strategic compensation policy.
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Chapter 10: Pay-For-Performance: Incentive Rewards
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136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/26133
Sample Questions
Q1) When employees receive a higher rate of pay for all of their work if production exceeds a standard level of output,they are working under which incentive plan?
A) differential piece rate
B) standard piece rate
C) exception bonus rate
D) individual rate pay
Q2) Team incentive bonuses may be paid out in all of the following ways except:
A) distributed equally among team members
B) distributed in proportion to each member's base pay
C) distributed in proportion to each member's relative contribution to the team
D) distributed on the basis of individual performance appraisal
Q3) Team bonuses may be paid out equally to each team member,in proportion to their base pay,or in proportion to their relative contribution to the team.
A)True
B)False
Q4) Merit raises may be perpetuated year after year even if performance declines.
A)True
B)False
Q5) Briefly discuss three individual incentive plans.
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Chapter 11: Employee Benefits
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146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/26134
Sample Questions
Q1) A 401(k)plan allows employees the opportunity to build a tax-sheltered savings fund.
A)True
B)False
Q2) Some states provide rights to employees that are lesser than those provided by the FMLA.
A)True
B)False
Q3) It is not uncommon for larger companies to cut the health care plans they once provided their retirees.
A)True
B)False
Q4) The communication of employee benefits information improved significantly with the passage of _____.
A) the Employee Retirement Income Security Act
B) the Social Security Act
C) the Old Age,Survivors,and Disability Insurance Act
D) the Consolidated Omnibus Budget Reconciliation Act
Q5) Why have 401(k)plans become so popular?
Q6) Describe the requirements and provisions of the Family and Medical Leave Act.
Page 13
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Chapter 12: Promoting Safety and Health
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133 Verified Questions
133 Flashcards
Source URL: https://quizplus.com/quiz/26135
Sample Questions
Q1) Self-employed workers are not covered under OSHA.
A)True
B)False
Q2) Employees who work alone are at a lower risk of encountering workplace assaults. A)True B)False
Q3) OSHA requirements mandate that employers with eleven or more employees maintain records of occupational injuries and illnesses.
A)True
B)False
Q4) Upper-level operational managers and supervisors have traditionally been the bedrock for encouraging health and safety in their organizations
A)True
B)False
Q5) To comply with OSHA standards,all hazardous chemical containers must be labeled with the identity of the contents and must state any appropriate hazard warnings.
A)True
B)False
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Chapter 13: Employee Rights and Discipline
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141 Verified Questions
141 Flashcards
Source URL: https://quizplus.com/quiz/26136
Sample Questions
Q1) The individual who listens to employees' complaints and then tries to seek solutions through negotiation and mediation is known as a/an:
A) hearing officer.
B) employee assistance program counselor.
C) step-review coordinator.
D) ombudsman.
Q2) The interpretation of due process would include all of the following except:
A) the right to fair discipline based on facts.
B) the right to appeal.
C) the right to legal representation.
D) the right to consistent and predictable management actions.
Q3) An implied contract may result from statements found in employee handbooks or other employment documents.
A)True
B)False
Q4) Documentation of employee misconduct includes stating the improvement expected by the employer.
A)True
B)False
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Chapter 14: The Dynamics of Labor Relations
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181 Verified Questions
181 Flashcards
Source URL: https://quizplus.com/quiz/26137
Sample Questions
Q1) The majority of research on why employees unionize comes from the study of white-collar employees in the private sector.
A)True
B)False
Q2) A union wishes the National Labor Relations Board to hold a representation election.The NLRB will hold the election only if the union has 50 percent of signed authorization cards collected.
A)True
B)False
Q3) Prior to their merger in 1955,the AFL represented primarily ____ unions,whereas the CIO generally represented ____ unions.
A) craft;mixed
B) industrial;mixed
C) industrial;craft
D) craft;industrial
Q4) Rights arbitration is provided for the determination of conflicting interests.
A)True
B)False
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Chapter 15: International Human Resources Management
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126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/26138
Sample Questions
Q1) A compensation method used to correct for the higher costs of goods and services overseas is the balance-sheet approach.
A)True
B)False
Q2) In some countries,night shifts are taboo.
A)True
B)False
Q3) When an American MNC hires an employee from Italy to work in its office in Rome,this employee is referred to as a/an:
A) expatriate.
B) international manager.
C) host-country national.
D) third-country national.
Q4) Unilever is an example of a/an ____ corporation.
A) transnational
B) international
C) multinational
D) global
Q5) Describe helpful guidelines in repatriating employees from an overseas assignment.
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Chapter 16: Creating High Performance Work Systems
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/26139
Sample Questions
Q1) ____ refers to the component of a high-performance work systems that help organizations develop and harness skills,knowledge,and abilities that are not equally available to all Organizations.
A) value
B) rarity
C) organization
D) difficulty in imitation
Q2) What type of fit describes high-performance work systems that complement and reinforce one another?
A) lateral fit
B) depth fit
C) external fit
D) internal fit
Q3) High-performance work systems frequently begin with:
A) selecting employees.
B) writing a mission statement.
C) employee training.
D) looking at how work is designed.
Q4) Describe the process audit that can be used to evaluate the HPWS.
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