Leadership and Management
Midterm Exam
Course Introduction
This course provides a comprehensive exploration of leadership and management principles within various organizational contexts. Emphasizing both theoretical frameworks and practical applications, students will examine key concepts such as decision-making, motivation, team dynamics, communication, strategic planning, and ethical leadership. Through case studies, interactive discussions, and real-world simulations, participants will develop critical skills to effectively lead teams, manage resources, and drive organizational success. The course also addresses contemporary challenges faced by managers and leaders in todays dynamic, multicultural, and technologically evolving workplaces.
Recommended Textbook
The Leadership Experience 5th Edition by Richard L. Daft
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15 Chapters
947 Verified Questions
947 Flashcards
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Page 2
Chapter 1: What Does It Mean to Be a Leader
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) During ____________________, a leader was conceptualized as a single hero who saw the big picture and how everything fit into a whole.
Answer: the era of Great Man leadership Era 1
Q2) Describe the new reality for leadership.
Answer: The world of organizations is changing rapidly.Globalization.Deregulation.E-commerce.Telecommuting.Virtual teams.Outsourcing.It takes strong leaders to effect the changes needed for survival and to guide people and organizations through the uncertainty and confusion of rapid change.Although many leaders are still operating from an old-paradigm mind-set,they are increasingly ineffective.As more work becomes knowledge and information-based,leaders have to take a new approach.Effective and successful leaders will respond to the new reality.
Q3) The Great Man Theories are emerging leadership theories
A)True
B)False
Answer: False
Q4) ____________________ are studies of larger-than-life leaders to define a leader.
Answer: Trait theories
Page 3
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Chapter 2: Traits, Behaviors, and Relationships
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63 Flashcards
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Sample Questions
Q1) Consideration is the extent to which a leader is sensitive to subordinates.
A)True
B)False
Answer: True
Q2) The ____________________ leader displays a concern for both people and production.
Answer: high-high
Q3) Describe trait approach research.
Answer: The traits and their respective categories comprise trait approach research (physical characteristics,intelligence and ability,personality,work-related characteristics,an social characteristics).Effective leaders were often identified by exceptional follower performance,or a high status position within an organization and a salary that exceed that of one's peers.
Q4) Leaders can develop performance and productivity gains if they:
A) use an operational role.
B) are independent.
C) develop positive relationships one-on-one with each subordinate.
D) maintain the status quo.
Answer: C
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Chapter 3: contingency Approaches to Leadership
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63 Flashcards
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Sample Questions
Q1) A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.
A)True
B)False
Answer: False
Q2) There is not one best way of leadership. Contingency means "it depends."
A)True
B)False
Answer: True
Q3) Path clarification means that the leader works with subordinates to identify the behaviors needed to accomplish tasks.
A)True
B)False
Answer: True
Q4) Craft workers and professionals want more freedom and autonomy and work best:
A) under a participative leadership style.
B) under a directive leadership style.
C) under a selling leadership style.
D) under a task-oriented style.
Answer: A
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Chapter 4: the Leader as an Individual
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63 Flashcards
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Sample Questions
Q1) When the perceiver develops an overall impression of a person or situation based on one characteristic, ____ occurs.
A) projection
B) perceptual defense
C) the halo effect
D) external attribution
Q2) A person with an overall positive self-concept has:
A) low self-esteem.
B) high self-esteem.
C) intuition.
D) end values.
Q3) Factors that influence whether an attribution will be external or internal do NOT include:
A) distinctiveness.
B) consistency.
C) consensus.
D) stereotyping.
Q4) The belief that power and status differences should exist in an organization is called
Q5) Describe cognitive style.
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Chapter 5: Leadership Mind and Heart
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64 Verified Questions
64 Flashcards
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Sample Questions
Q1) Independent thinking means questioning assumptions and interpreting data and events according to one's own beliefs, ideas, and thinking.
A)True
B)False
Q2) Leaders have to put aside preconceptions, suspend beliefs; this can be referred to as beginner's mind.
A)True
B)False
Q3) Self-management, the second key component, includes the ability to control disruptive, unproductive, or harmful emotions and desires.
A)True
B)False
Q4) Leaders build emotional intelligence by encouraging and enabling a team to explore and use ______ in its everyday work.
A) attitudes
B) assumptions
C) emotion
D) authoritarianism
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Page 7
Chapter 6: Courage and Moral Leadership
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63 Flashcards
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Sample Questions
Q1) Ari Weinzweig and Paul Saginaw illustrate that good leadership is:
A) getting a high return on investment.
B) treating employees like customers.
C) more about serving others than taking care of oneself.
D) both treating employees like customers and more about serving others than taking care of oneself.
Q2) Unethical leaders tend to take all the credit for successes, but they blame others when things go wrong.
A)True
B)False
Q3) The four basic precepts in Greenleaf's servant leadership model include all EXCEPT:
A) Nourish others and help them become whole.
B) Expect core work teams to build the organization.
C) Put service before self-interest.
D) Listen first to affirm others.
Q4) Research has indicated that most people think CEOs are honest, and hard-working.
A)True
B)False
Q5) What is the concept of servant leadership described by Robert Greenleaf?
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Chapter 7: followership
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Sample Questions
Q1) Effective feedback describes all EXCEPT:
A) why the leader thinks there is a need for improvement.
B) the nature of the leader-follower relationship.
C) the precise behavior and its consequences.
D) why the leader either approves of the behavior.
Q2) What do followers want from their leaders? Discuss
Q3) Being a resource for the leader, building a relationship, helping the leader to be a good leader, and viewing the leader realistically are _____________________
Q4) Effective followers:
A) assume responsibility for their own behavior and its impact on the organization.
B) do not presume that a leader will provide them with security or permission to act.
C) exercise their potential and initiate opportunities.
D) all of these choices
Q5) One of the strategies for managing up is to be a resource for the leader. A)True B)False
Q6) One way to influence your leader is to ____________________
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Page 9
Chapter 8: motivation and Empowerment
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Sample Questions
Q1) ____________________ is a motivational approach that encourages people to work together rather than focus on individual achievements and rewards and ties additional pay to improvements in overall employee performance.
Q2) A feeling of self-fulfillment is an example of:
A) individual intrinsic rewards.
B) individual extrinsic rewards.
C) systemwide extrinsic rewards.
D) systemwide intrinsic rewards.
Q3) Carrot-and-stick approaches destroy motivation to work as group because of all EXCEPT:
A) extrinsic rewards create a culture of competition not collaboration.
B) each person's success is mutually enjoyed because it benefits the organization.
C) employees who are mistrustful and threatened will not perform at their highest level. D) coworkers may seize upon weaknesses to undermine each other and not share solutions.
Q4) Describe the needs-based theories of motivation.
Q5) Why is empowerment difficult to implement?
Q6) Describe employee engagement programs.
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Chapter 9: Leadership Communication
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Sample Questions
Q1) Leaders can persuade others by doing all EXCEPT:
A) establishing credibility.
B) building goals on common ground.
C) connecting emotionally.
D) keeping noise out of the communication process.
Q2) Leaders facilitate strategic conversations by actively listening, setting the agenda, for conversation, and selecting the right communication channels for dialogue.
A)True
B)False
Q3) The Johari Window is a framework for enhancing communication effectiveness based on interpersonal understanding by oneself and others.
A)True
B)False
Q4) Many of today's leaders use blogs to keep in closer touch and rebuild trust among: A) employees.
B) customers.
C) shareholders .
D) all of the choices
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11
Chapter 10: Leading Teams
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63 Flashcards
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Sample Questions
Q1) A group does NOT have:
A) a designated, strong leader.
B) performance goals set by others.
C) individual work products.
D) a specific team vision.
Q2) Conflict emerges when teams compete for scarce resources, such as money, information, or supplies.
A)True
B)False
Q3) Many organizations have reported great success with teams, including increased productivity, quality improvements, and high employee satisfaction.
A)True
B)False
Q4) Conflict is not caused by:
A) teams competing for scarce resources, information, or supplies.
B) mutually accepted goals.
C) unclear responsibilities.
D) a personality clash.
Q5) What is the team leader's personal role in developing an effective team?
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Chapter 11: Developing Leadership Diversity
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Sample Questions
Q1) The differences among people in terms of age, ethnicity, gender, race, or other dimensions is called ____________________.
Q2) A study that showed minority managers have to prove themselves over and over again with each new assignment. This is an example of:
A) diversity.
B) awareness training.
C) unequal expectations.
D) fairness.
Q3) Diversity does all EXCEPT:
A) help the organization build better relationships with customers.
B) develop employee and organizational potential.
C) perpetuate the glass ceiling.
D) provide greater organizational flexibility.
Q4) ____________________ refers to how much people accept equality in power.
Q5) An increasing number of successful women are negotiating with companies:
A) to achieve work-life balance.
B) to achieve greater flexibility.
C) both to achieve work-life balance and to achieve greater flexibility.
D) to follow the opt-out trend.
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Chapter 12: Leadership Power and Influence
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Sample Questions
Q1) Transactional leadership includes all EXCEPT:
A) an exchange process between leaders and followers.
B) a focus on the present.
C) the ability to lead changes in an organization's vision.
D) traditional management functions such as planning and budgeting.
Q2) Transformational leaders have the ability to lead changes in an organization's vision, strategy, and culture and promote innovation in products and technologies.
A)True
B)False
Q3) The responses to the use of power include all EXCEPT: A) compliance.
B) resistance.
C) structuralism.
D) commitment.
Q4) Discuss transformational leadership.
Q5) The structural frame places emphasis on plans, goal setting, and clarifying expectations as a way to provide order, efficiency, and stability.
A)True
B)False
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Chapter 13: Creating Vision and Strategic Direction
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Sample Questions
Q1) _____________means the ability to anticipate and envision the future and maintain flexibility.
A) Mission
B) Transactional leadership
C) Strategic leadership
D) Vision
Q2) Many nonprofit organizations are based on a noble purpose of ____________________ but businesses can use this approach as well.
Q3) ____________________ is the combination of benefits received and costs paid by the customer.
Q4) For leaders to make a difference, they have to link vision to strategic action.
A)True
B)False
Q5) Disneyland is a place where people can find happiness. This example shows how vision sets a standard of excellence.
A)True
B)False
Q6) How do leaders formulate strategy?
Q7) What is the difference between a vision and a mission?
Page 15
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Chapter 14: Shaping Culture and Values
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Sample Questions
Q1) Values-based leaders do all EXCEPT:
A) generate repect based on the courage to uphold values.
B) demonstrate values.
C) generate a high level of trust from employees.
D) confuse stock price with corporate value.
Q2) ________________ is the display of values, attitudes, and behaviors necessary to intrinsically motivate oneself and others toward a sense of spiritual expression through calling and membership.
A) Transformational leadership
B) Values-based leadership
C) Spiritual leadership
D) Charismatic leadership
Q3) __________ is the code of principles and values that governs the behavior of a person or group with respect to what is right or wrong.
A) Culture
B) Spiritual leadership
C) Ethics
D) Values-based leadership
Q4) Why are selection and socialization important in shaping culture?
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Chapter 15: Leading Change
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Sample Questions
Q1) Whirlpool sends teams of eight people to live together for seven weeks-and to use Whirlpool appliances for cooking and cleaning. This is an example of:
A) downsizing.
B) creativity.
C) brainstorming.
D) referent power.
Q2) What is electronic brainstorming?
Q3) ____________________ is internal entrepreneurial spirit that includes values of exploration, experimentation, and risk taking.
Q4) The keys to effective brainstorming include all EXCEPT: A) freewheeling.
B) no criticizing.
C) generating a set number of ideas.
D) combining ideas.
Q5) Why would coercion be used to overcome resistance to change?
Q6) A last resort, leaders overcome resistance to change by threatening employees with job loss. This technique is called ____________________
Q7) Describe creative intuition.
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