Leadership and Management Exam Solutions
Course Introduction
This course explores the essential concepts and practices of leadership and management within organizations. Students will examine theories of leadership, styles of management, and the differences between leading and managing teams. Key topics include motivation, decision-making, organizational culture, strategic planning, and change management. Through case studies and practical exercises, students develop skills in communication, conflict resolution, team building, and ethical leadership, preparing them to effectively guide organizations and inspire people in dynamic and diverse environments.
Recommended Textbook
Leadership Research Findings Practice and Skills 8th Edition by Andrew J. DuBrin
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15 Chapters
907 Verified Questions
907 Flashcards
Source URL: https://quizplus.com/study-set/1359
Page 2
Chapter 1: The Nature and Importance of Leadership
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27131
Sample Questions
Q1) The terms isolates, activists, and diehards, relate to the idea that followers differ in terms of level of
A) intelligence and emotional maturity.
B) engagement with the leader and the group.
C) relevant job experience.
D) job relevant skills.
Answer: B
Q2) Leadership can be practiced
A) only in the executive suite.
B) at any level in the organization.
C) only by people whose job title includes "manager."
D) only when employees are performing below standard.
Answer: B
Q3) The leadership irrelevance theory suggests that factors outside the leader's control
A) work at cross purposes against the leader.
B) have a larger impact on business outcomes than does the leader.
C) are more relevant to group members than is the leader.
D) point leaders in an unethical direction.
Answer: B
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Page 3
Chapter 2: Traits Motives and Characteristics of Leaders
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/27132
Sample Questions
Q1) Simon, the CEO of a consumer electronics firm, received a huge positive response from the industry experts and consumers for introducing breakthrough technologies in the company's products. Simon is a _____ leader.
A) humble
B) extraverted
C) born
D) creative
Answer: D
Q2) Tenacity is considered to be an important leadership characteristic because:
A) leaders have such limited power over group members.
B) it requires tenacity to keep a job during an era of downsizing.
C) it often takes a long time to implement a new program.
D) leaders are so often under attack from group members.
Answer: C
Q3) Emotional intelligence tends to:
A) peak at an early career stage.
B) be closely associated with technical skill.
C) improve with experience.
D) decrease substantially during middle age.
Answer: C
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Chapter 3: Charismatic and Transformational Leadership
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/27133
Sample Questions
Q1) A major concern about charismatic leadership is that
A) there are not enough job openings for all the charismatic leaders.
B) charismatic leaders are not really so effective.
C) group members sometimes follow a charismatic leader down an unethical path.
D) charismatic leaders place unreasonable expectations on group members.
Answer: C
Q2) Displaying an in-your-face attitude can contribute to a person's charisma.
A)True
B)False
Answer: True
Q3) To apply "management by storytelling," the leader should
A) tell stories about unsuccessful competitors.
B) tell fascinating stories about the company to employees.
C) reward and punish group members based on anecdotal evidence.
D) evaluate morale based on anecdotal evidence.
Answer: B
Q4) An effective vision is aligned with the goals and dreams of group members.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Leadership Behaviors Attitudes and Styles
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/27134
Sample Questions
Q1) A study with Norwegian workers found that when employees reported to a manager with a laissez-faire leadership style, they _____
A) experienced role ambiguity
B) believed the manager did not grant them enough freedom
C) enjoyed the structure and close guidance
D) worked quite hard to avoid being disciplined
Q2) A leader who scored high on initiating structure would _____
A) emphasize work scheduling and assigning tasks
B) disregard the feelings of team members
C) emphasize listening and personal warmth
D) strive to keep the group informed
Q3) A key part of 360-degree feedback is for leaders to _____.
A) receive feedback from those who work with and for them.
B) use a circular form for evaluating others.
C) receive both positive and negative feedback almost daily.
D) receive a little feedback almost every workday.
Q4) Relationship behaviors for inspiring people include the simple acts of being visible and available.
A)True
B)False
Page 6
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Chapter 5: Contingency and Situational Leadership
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27135
Sample Questions
Q1) Division manager Pedro believes strongly in the path-goal theory of leadership, so he engages in behaviors that:
A) have a high probability of winning.
B) set quite high goals for all subordinates.
C) complement subordinate characteristics and task demands.
D) follow a logical path.
Q2) A key part of evidence-based leadership or management is to:
A) keep a log of the mistakes of subordinates.
B) justify asking for an increased budget.
C) prove that your decision was the right one.
D) translate principles into practice.
Q3) In path-goal theory, the participative leader is best suited for improving the morale of:
A) well-motivated employees who perform repetitive tasks.
B) well-motivated employees who perform nonrepetitive tasks.
C) poorly-motivated employees who perform repetitive tasks.
D) poorly-motivated employees who perform nonrepetitive tasks.
Q4) An example of a situational force in leadership is group member characteristics.
A)True
B)False
Page 7
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Chapter 6: Leadership Ethics and Social Responsibility
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27136
Sample Questions
Q1) According to the idea of entitlement, some corporate executives behave unethically because they feel they are:
A) entitled to make up for a poor childhood.
B) entitled to whatever they can get away with or steal.
C) servants of an unfair system.
D) underpaid in comparison to top professional athletes and entertainers.
Q2) An authority cited in the leadership text argues that ethics is at the center of leadership because a rational leader:
A) wants to create a positive public appearance.
B) promote conflicts of interest.
C) attempts to keep profits at a bare minimum.
D) wants everybody to benefit.
Q3) When senior management provides strategic leadership for ethics,
A) senior managers emphasize being whistle blowers.
B) marketing strategy is converted into ethical strategy.
C) senior managers become ethics leaders.
D) the roles of stockholders and shareholders become reversed.
Q4) Ethics deals mostly with compliance to rules and regulations.
A)True
B)False
Page 8
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Chapter 7: Power Politics and Leadership
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27137
Sample Questions
Q1) The major outcomes of the perception of politics are less commitment to the organization and a stronger intention to quit the company.
A)True B)False
Q2) Working on problems critical to the company's success helps provide a person with power.
A)True B)False
Q3) Two components of empowerment revealed by research are:
A) competence and self-determination.
B) command and control.
C) consideration and initiating structure.
D) risk taking and error correction.
Q4) According to a consultant cited in the leadership text, after the group is empowered, the leader:
A) functions like a member of the group.
B) should still provide guidance.
C) gets involved mostly to provide discipline.
D) basically stays behind the scenes.
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Chapter 8: Influence Tactics of Leaders
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27138
Sample Questions
Q1) Nancy a middle manager, wants to use the influence tactic of legitimating to improve quality within her unit. Nancy, therefore:
A) develops a large number of people within her network.
B) does favors for people so she can call on them later.
C) explains that top management wants quality improvements.
D) consults regularly with group members.
Q2) Strong influence tactics include assertiveness, coalition building, and transactions. A)True B)False
Q3) The purpose of forming a coalition is to:
A) ingratiate yourself with other people.
B) combine your power with that of others.
C) impress others by the number of people in your network.
D) legitimize your requests.
Q4) The outcome of influence tactics are not affected by the leader's personality traits. A)True B)False
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Chapter 9: Developing Teamwork
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27139
Sample Questions
Q1) For e-leadership to take place, work must be:
A) related to the discipline of science and technology.
B) micro-managed.
C) macro-managed.
D) mediated by information technology.
Q2) In open-book management, workers are given information about the company's finances and strategy.
A)True
B)False
Q3) John, the sales manager of a company has to move out of the city. He decides to use the tactics of e-leadership to build a virtual team. What are the measures he needs to take to see that his virtual team functions well?
Q4) Which of the following is true of a consensus leadership style?
A) The style relies on conforming to the majority opinion.
B) The style enhances the level of commitment by team members toward an idea.
C) The style gives utmost importance to an idea which comes from outside the group.
D) The style perceives that disagreements should be supressed to reach a consensus.
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11
Chapter 10: Motivation and Coaching Skills
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27140
Sample Questions
Q1) A major role of an executive coach is to:
A) help the person being coached find new employment.
B) help uncover strengths of the person being coached.
C) give top management a report about the capabilities of the person being coached.
D) help the person being coached become a better coach.
Q2) Which of the following dialogues by the members of a team depicts self-efficacy at its peak?Answer the question in the context of the expectancy theory.
A) " I may or may not achieve the target; its impossible to predict the results now."
B) " I will be able to achieve the target with a little bit of support from my superior."
C) "I am 100 percent sure that I will be able to achieve the target before the due date."
D) " I suppose the target is quite attainable, but I can't give an assurance."
Q3) Giving recognition for a job well done is useful in satisfying a worker's desire to feel proud.
A)True
B)False
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Chapter 11: Creativity Innovation and Leadership
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/27141
Sample Questions
Q1) Canon Inc. has found that a key to creating new products is for:
A) the distinction between production and development to be eliminated.
B) production groups to report to the product development group.
C) the production team to work physically close to product developers.
D) the production team to be physically far removed from product developers.
Q2) Leadership at Canon Inc. has found that to create new products quickly, it is best for the production team to be physically distant from product developers.
A)True
B)False
Q3) Middle manager Bob establishes idea quotas for his organizational unit, meaning that workers will be asked to:
A) bring one fresh idea to each meeting.
B) steal ideas from other organizational units.
C) invest a certain percent of their time to creative thinking.
D) brainstorm for ten minutes at the start of each staff meeting.
Q4) A creative person within an organization is typically a conformist.
A)True
B)False
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Page 13
Chapter 12: Communication and Conflict Resolution Skills
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27142
Sample Questions
Q1) Which of the following communication approaches is the most likely to be helpful in overcoming cross-cultural communication barriers?
A) Judging others by the quality of their communication
B) Speaking slowly and clearly to people
C) Speaking English because it is a universal language
D) Sticking with the etiquette of your country
Q2) Sprinkling business talk with jargon is useful in:
A) making the speaker appear highly original.
B) adding to a person's popularity.
C) inspiring workers to a higher purpose.
D) avoiding stereotyped thinking.
Q3) Front-loading communication messages involves:
A) placing key ideas at the beginning of a conversation.
B) sprinkling business talk with jargon.
C) appealing to the self-interest of people.
D) emphasizing indirect talk rather than direct talk.
Q4) A frame in communication is built around the best context for responding to the needs of others.
A)True
B)False
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Chapter 13: Strategic Leadership and Knowledge Management
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27143
Sample Questions
Q1) A major aspect of direction setting by the leader is to:
A) anticipate and create a future for the firm.
B) implement a goal-setting system.
C) practice transactional leadership.
D) carefully review past financial results.
Q2) A major responsibility of a chief knowledge officer is to:
A) systematically collect information.
B) encourage workers to track down coworkers who have the information they need.
C) develop and deliver classroom-based training.
D) develop and deliver online training.
Q3) A major contribution of knowledge management programs is that the electronic storage and retrieval of information makes it almost unnecessary for people to develop ideas by talking face-to-face.
A)True
B)False
Q4) A key part of knowledge management in organizations is:
A) selecting intelligent people for key positions.
B) spying on what competitors are doing.
C) conducting training programs.
D) sharing information systematically.
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Chapter 14: International and Culturally Diverse Aspects of Leadership
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27144
Sample Questions
Q1) Being multilingual is more important than being multicultural in persuading a person from another culture to purchase your product or service.
A)True
B)False
Q2) A marketing advantage for a company having a multicultural work force is that:
A) programs can be readily developed to reach a targeted ethnic or racial group. B) company employees are more likely to buy its products.
C) the company will receive a seal of approval from the United Nations. D) the price of company stock is likely to rise.
Q3) Workers from a society that emphasizes in-group collectivism are likely to ask, "What's in it for me?" before accepting a leader's attempts at motivation.
A)True
B)False
Q4) The major purpose of diversity training is to:
A) conform with affirmative action legislation.
B) get people to express their hidden prejudices.
C) bring about workplace harmony.
D) break down status barriers between managers and employees.
Page 16
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Chapter 15: Leadership Development and Succession
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27145
Sample Questions
Q1) Shadowing is directly observing the work activities of the mentor by following the person around for a stated period of time.
A)True
B)False
Q2) Executive coaching is beneficial because _____.
A) management is really a team sport
B) most managers have severe emotional problems
C) most coaches are former CEOs
D) managers receive advice and encouragement about leadership skills
Q3) Alice works with Lee. She spends two days every month observing Lee's work activities, attending important meetings with him, and discussing important tactics. Lee conducts debriefing sessions with Alice where they discuss what she has learned and why it is necessary to use certain tactics at certain times. In this case, Lee is mentoring Alice using the approach known as _____.
A) sowing
B) blended mentoring
C) shadowing
D) reverse mentoring
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