Leadership and Human Resources
Test Questions
Course Introduction
This course explores the interplay between leadership principles and human resource management within organizations. Students will examine how effective leaders influence workplace culture, drive employee motivation, and foster organizational change. Major topics include leadership theories, strategic HR planning, talent acquisition and development, performance management, and the role of ethical decision-making in HR practices. Through case studies and practical exercises, participants will develop the skills necessary to lead diverse teams, address workforce challenges, and align human resource functions with broader organizational goals.
Recommended Textbook
Managing Human Resources 16th Edition by
Scott A. Snell
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16 Chapters
2272 Verified Questions
2272 Flashcards
Source URL: https://quizplus.com/study-set/1312
Page 2
Chapter 1: The Challenge of Human Resources Management
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/26124
Sample Questions
Q1) Older workers:
A) have lower performance than younger workers
B) have higher performance than younger workers
C) are more willing to work more flexible hours
D) learn new behaviors more quickly because of their experience
Answer: C
Q2) A method of containing costs that allows firms to maintain working relationships while shifting administrative costs to another firm is known as ____.
A) Outsourcing
B) Employee Leasing
C) Gainsourcing
D) Professional employer organization
Answer: B
Q3) By 2050,the percentage of Hispanics in the United States is expected to nearly triple,while the percentage of people of Asian descent is expected to significantly decrease.
A)True
B)False
Answer: False
Page 3
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Chapter 2: Strategy and Human Resources Planning
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) The competitive environment includes all the following except:
A) new entrants
B) suppliers
C) rivals
D) subordinates
Answer: D
Q2) The ____ provide(s)the basic purpose of the organization as well as its scope of operations.
A) mission
B) vision statement
C) core values
D) core competencies
Answer: A
Q3) According to 7-S framework analysis,which of following is NOT in the "Hard S" category?
A) strategy
B) shared values
C) structure
D) system
Answer: B
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Chapter 3: Equal Employment Opportunity and Human Resources Management
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142 Verified Questions
142 Flashcards
Source URL: https://quizplus.com/quiz/26126
Sample Questions
Q1) Giving preference to members of protected classes to the extent that unprotected individuals believe they are suffering is known as:
A) sexual harassment
B) retaliation
C) affirmative action
D) reverse discrimination
Answer: D
Q2) If the EEOC finds "reasonable cause" of discrimination,the commission will attempt to settle the matter between the charging party and the employer.
A)True
B)False
Answer: True
Q3) An important step in avoiding discriminatory practices during selection is to:
A) base selection decisions solely on interviews.
B) use multiple interviewers for each applicant.
C) use validation studies to demonstrate the job-relatedness of a selection instrument.
D) require all applicants to complete an application form.
Answer: C
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Chapter 4: Job Analysis and Job Design
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) ____ refers to a situation in which workers are enthusiastic and immersed in their work to
The degree that it improves the performance of their companies.
A) Dejobbing
B) Job crafting
C) Employee engagement
D) Autonomy
Q2) Compare and contrast two approaches to job analysis: (1)the position analysis questionnaire (PAQ);and (2)the critical incident technique (CIT).
Q3) The Americans with Disabilities Act requires that job duties and responsibilities:
A) be essential job functions for job success.
B) be adjusted to describe the reasonable accommodations that the employer is willing to provide.
C) be limited to not more than twenty individual job tasks.
D) be written by job incumbents most familiar with the job.
Q4) Identify and explain the various sections of a job description.
Q5) Discuss the different forms of employee teams.
Q6) Explain the characteristics of effective teams.
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Chapter 5: Expanding the Talent Pool: Recruitment and Careers
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143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/26128
Sample Questions
Q1) The fees charged by search firms can range anywhere from _____ percent of the Annual salary for the position to be filled.
A) 5 to 20
B) 25 to 40
C) 45 to 60
D) 75 to 100
Q2) ____ is the most commonly used search tactic by job seekers and recruiters to get the word out about new positions.
A) Social networking
B) Mobile recruiting
C) The Internet
D) Newspaper advertising
Q3) If 100 resumes were obtained from an employment agency and seventeen of the applicants submitting those resumes were invited for an on-site interview,the yield ratio for that agency would be _____.
A) 100 percent
B) 83 percent
C) 34 percent
D) 17 percent
Q4) What can managers do to improve the effectiveness of external recruitment?
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Chapter 6: Employee Selection
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174 Verified Questions
174 Flashcards
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Sample Questions
Q1) Concurrent validity involves testing applicants and obtaining criterion data after they have been on the job for some indefinite period.
A)True
B)False
Q2) The results of a validation study are usually reported in the form of a:
A) correlation coefficient.
B) validity indicator.
C) scale from 1 to 10.
D) standard deviation.
Q3) The type of validity assumed to exist when a selection instrument adequately samples the knowledge and skills needed to perform a particular job is:
A) criterion-related validity.
B) content validity.
C) construct validity.
D) concurrent validity.
Q4) Identify and explain the different types of employment tests.
Q5) Most large companies accept applications online.
A)True
B)False
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Chapter 7: Training and Development
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) The method of providing a variety of work experiences to broaden the knowledge and understanding required to manage more effectively is known as:
A) job rotation.
B) lateral transfer.
C) individual development.
D) role modeling.
Q2) Basic skills training includes all of the following except:
A) computing.
B) problem solving.
C) speaking.
D) attitude attainment.
Q3) Internship programs that are done well benefit students,schools,and employers.
A)True
B)False
Q4) By far the most common method used for training nonmanagerial employees is on the job training.
A)True
B)False
Q5) Explain the P.R.O.P.E.R.method of on-the-job training.
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Chapter 8: Performance Management and the Employee
Appraisal Process
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160 Verified Questions
160 Flashcards
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Sample Questions
Q1) The strategic relevance of performance appraisals refers to:
A) the extent to which standards relate to the overall objectives of the organization.
B) the extent to which standards capture the entire range of an employee's responsibilities.
C) the extent to which individuals tend to maintain a certain level of performance over time.
D) the extent to which factors outside the employee's control can influence performance.
Q2) Performance appraisals must meet legal requirements because:
A) of the Griggs v Duke Power decision
B) of the specificity of performance standards
C) of organizational politics
D) they are used as a basis for HRM actions and decisions
Q3) Self-appraisal works well when supervisors and subordinates jointly establish future performance goals or employee development plans.
A)True
B)False
Q4) What are the different types of appraisal interviews?
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Chapter 9: Managing Compensation
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166 Verified Questions
166 Flashcards
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Sample Questions
Q1) What are some of the factors that can influence wage rates in a firm?
Q2) Wages gained through collective bargaining extend:
A) to hourly employees only.
B) to both hourly and management employees.
C) beyond the segment of the labor force that is unionized.
D) to both exempt and nonexempt employees.
Q3) Job evaluation helps to establish:
A) job classifications
B) the organization's ability to pay
C) internal equity
D) labor market conditions that affect pay
Q4) A major benefit of job-based compensation systems is that they encourage employees to learn new skills and capabilities.
A)True
B)False
Q5) The term pay-for-performance can encompass all of the following except:
A) merit pay.
B) base salary.
C) cash bonuses.
D) gainsharing plans.
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Chapter 10: Pay-For-Performance: Incentive Rewards
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) Noncash incentive rewards are most effective as motivators when the award: A) is a complete surprise to the recipient B) is combined with a meaningful employee recognition program C) grows every year it is given D) is tailored to individual employees
Q2) Disadvantages of profit sharing include all of the following except: A) because payments are made only once a year,they may lose their motivational value.
B) plans may not pay off for several years in a row.
C) effective profit-sharing plans require a second HR program.
D) employee morale could drop during time periods after no bonus has been given.
Q3) The principal reason guiding executive stock options as an incentive is for senior managers to have a significant stake in the success of the business.
A)True
B)False
Q4) Historically,incentive plans have NOT been a major element of strategic compensation management.
A)True
B)False
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Chapter 11: Employee Benefits
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) Although some government programs provide money to people with partial disabilities or short-term disabilities,Social Security does not.
A)True
B)False
Q2) Health care plans only cover medical,surgical,and hospital expenses.
A)True
B)False
Q3) Tax revenues derived from Social Security pay for each of the following benefits,EXCEPT:
A) Disability benefits
B) Unemployment
C) Retirement
D) Survivors' benefits
Q4) Mildly ill childcare facilities provide:
A) tax benefits
B) medical supervision
C) a negative investment
D) telecommuting facilities for working parents with ill children
Q5) Describe some of the ways employers have been trying to contain health insurance costs.
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Chapter 12: Promoting Safety and Health
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133 Verified Questions
133 Flashcards
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Sample Questions
Q1) Upper-level operational managers and supervisors have traditionally been the bedrock for encouraging health and safety in their organizations
A)True
B)False
Q2) Alcoholism is a disease that runs a predictable course.
A)True
B)False
Q3) Obesity and overweight is a major health and wellness issue facing employers.
A)True
B)False
Q4) Musculoskeletal injuries resulting from cumulative trauma or repetitive motion are "recordable cases" and must be reported on OSHA Form 300.
A)True
B)False
Q5) It is usually safe for an HR manager to assume that willful violations of safety and health laws and regulations will result in more severe penalties.
A)True
B)False
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Chapter 13: Employee Rights and Discipline
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141 Verified Questions
141 Flashcards
Source URL: https://quizplus.com/quiz/26136
Sample Questions
Q1) In a peer-review board,employee representatives are:
A) appointed by the union
B) appointed by management
C) elected by co-workers
D) selected by the complainant
Q2) Federal and state courts generally view the privacy rights of employees as:
A) minimal.
B) nearly absolute.
C) mostly contractual.
D) increasingly dominant.
Q3) The NLRB v Weingarten ruling requires that nonunion employees always be afforded the right to representation during an investigative interview.
A)True
B)False
Q4) Whistle-blowing is a protected right of employees.
A)True
B)False
Q5) Federal employees are not covered by the federal Whistleblower Protection Act. A)True
B)False
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Chapter 14: The Dynamics of Labor Relations
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181 Verified Questions
181 Flashcards
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Sample Questions
Q1) Statistics show that approximately _____ jobs in the United States can be offshored.
A) 14 million
B) 26 million
C) 38 million
D) 50 million
Q2) Which Act placed the protective power of the federal government firmly behind employee efforts to organize and bargain collectively through representatives of their choice?
A) Norris-LaGuardia
B) Railway Labor
C) Taft-Hartley
D) Wagner
Q3) An employer's bargaining strategy must include a contingency plan in the event of a strike.
A)True
B)False
Q4) Unionization may restrict the freedom of management in many areas.
A)True
B)False
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Chapter 15: International Human Resources Management
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126 Verified Questions
126 Flashcards
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Sample Questions
Q1) The financial crisis beginning ins 2008 only made international business matters worse,as companies were even less likely to offer jobs to foreigners who might be seen as taking jobs from national citizens.
A)True
B)False
Q2) In recent years,there has also been a trend to send expatriates on longer,less-projectbased assignments.
A)True
B)False
Q3) Annually,foreigners residing in the United States file about _____ of international patent applications
A) 15 percent
B) 25 percent
C) 35 percent
D) 45 percent
Q4) A global corporation has fully autonomous units operating in multiple countries.
A)True
B)False
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Chapter 16: Creating High Performance Work Systems
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Determining whether the high performance work system has been implemented as designed is achieved by:
A) the HR scorecard
B) a process audit
C) cross-training
D) employee surveys
Q2) The HR scorecard helps managers assess the strategic alignment of their work systems.
A)True
B)False
Q3) In an environment of shared information,the richest communication occurs face-to-face.
A)True
B)False
Q4) Which of the following questions is NOT likely to be in a process audit?
A) Are employees getting the information they need to make empowered decisions, And are they engaged?
B) Are union officials on notice and cooperating with organizational changes?
C) Are training programs developing the knowledge and skills employees need?
D) Are employees being rewarded for good performance and useful suggestions?
Page 18
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