Labor Relations
Pre-Test Questions
Course Introduction
Labor Relations explores the dynamic relationship between employers, employees, and the unions that may represent them. The course examines the history, laws, and institutional frameworks governing labor relations, focusing on topics such as collective bargaining, dispute resolution, contract negotiation, and the changing nature of work. Students will analyze the roles of management and labor organizations, assess the impact of labor laws and policies, and consider contemporary issues such as globalization and technological change. Through case studies and real-world examples, the course aims to equip students with the knowledge and skills necessary to navigate and influence labor relations in various organizational settings.
Recommended Textbook
Strategic Compensation A Human Resource Management Approach 8th Edition by Joseph J. Martocchio
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16 Chapters
672 Verified Questions
672 Flashcards
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Chapter 1: Strategic Compensation: a Component of Human Resource Systems
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Sample Questions
Q1) What do compensation managers use to recognize differences in the relative net worth of jobs and to establish pay differentials based upon management priorities?
A)job evaluation
B)internal consistency
C)job analysis
D)strategic analysis
Answer: A
Q2) These build upon pay grades and include maximum,minimum,and mid-point pay rates for jobs in particular pay grades.
A)pay ranges
B)pay slopes
C)piece rates
D)pay determinates
Answer: A
Q3) P&G uses a ________ strategy based on brand image and price premium in between its Iams and Eukanuba brands.
Answer: differentiation
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Page 3
Chapter 2: Contextual Influences on Compensation Practice
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Q1) During the ________,which took place in the 1930s,a great number of businesses failed and unemployment soared,forcing the government to intervene.
Answer: Great Depression
Q2) The ________ Amendment allows female employees to charge employers with Title VII violations regarding pay only when the employer has violated the Equal Pay Act of 1963.
Answer: Bennett
Q3) This amendment to the U.S.Constitution gives Congress the power to regulate commerce with foreign nations,individual states,and Indian Tribes.
A)First Amendment
B)Fourteenth Amendment,Section 1
C)Fifth Amendment
D)Article I,Section 8
Answer: D
Q4) The FLSA requires that overtime be paid on all hours worked in excess of ________ hours within a period of 7 consecutive days.
Answer: 40
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Chapter 3: Traditional Bases for Pay: Seniority and Merit
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Sample Questions
Q1) Jack works at an auto dealer as a sales professional.At the beginning of every year,he and his supervisor determine objectives for Jack together,which are tied to corporate objectives.One of the objectives is related to the customer satisfaction.Jack always remains in contact with customers to whom he sold cars even after six months following the sale.His performance appraisal partially depends on the customer satisfaction survey results.What kind of performance appraisal method does this auto dealer use for Jack?
A)trait systems
B)comparison systems
C)behavioral systems
D)goal-oriented systems
Answer: D
Q2) The halo effect and similar-to-me effects are considered examples of which type of rating error?
A)trait system errors
B)contrast errors
C)illegal discrimination errors
D)bias errors
Answer: D
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Chapter 4: Incentive Pay
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Sample Questions
Q1) To have better safety records,XYZ Company gives monetary incentive awards to its workers for lower accident rates due to improper use of heavy equipment.Which of the following incentive plans describes this example?
A)management incentive plans
B)referral plans
C)piecework plans
D)behavioral encouragement plans
Q2) The ________ effect refers to a worker's willingness to work diligently to produce more quality output rather than simply attending work without putting in the effort.
Q3) In a "pay at ________" profit sharing compensation package,base pay is set below the average for competing employers,and employees' pay can be very meager or very large compared to a similar position elsewhere.
Q4) Which gain sharing plan focuses on lowering the percentage of labor costs using a value-added formula?
A)Rucker Plan
B)Scanlon Plan
C)behavior encouragement plan
D)Improshare
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6
Chapter 5: Person-Focused Pay
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Sample Questions
Q1) This type of pay program rewards employees for successfully learning specific criteria.
A)skill-based
B)person-based
C)pay-for-knowledge
D)incentive
Q2) Which of the following is a characteristic of job-based pay?
A)It compensates employees for the number of jobs in which they possess the skills to perform.
B)It rewards employees on their promise to make positive contributions to the work place.
C)It compensates employees for the jobs they are currently performing.
D)A reward is based on the successful acquisition of work-related skills or knowledge.
Q3) Person-focused pay programs depend in large part on well-designed ________ programs.
Q4) ________ pay programs have been used most widely in service and manufacturing industries.
Q5) Both unions and contractors,who employ carpenters,use ________ pay plans.
Q6) ________ skills are those skills typically considered supervisory.
Page 7
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Chapter 6: Building Internally Consistent Compensation Systems
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Sample Questions
Q1) Which of the following describes job duties,tasks,and relevant factors needed to perform a job adequately?
A)job content
B)job structure
C)job summary
D)job context
Q2) Which of the following are the four "universal compensable factors"?
A)cognitive ability,effort,responsibility,working conditions
B)cognitive ability,effort,skill,responsibility
C)skill,effort,responsibility,working conditions
D)skill,effort,cognitive ability,working conditions
Q3) One of the essential skills that software development engineers must have is the proficiency in at least one of the modern computer programming languages,such as Java or C++.This must be indicated in which part of the job analysis description?
A)working conditions
B)job evaluation
C)worker requirement
D)job content
Q4) Compare and contrast job analysis and job evaluation.
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Chapter 7: Building Market-Competitive Compensation Systems
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Q1) The NCS provided incidence and extensive data on which two types of compensation benefits?
A)health insurance and retirement
B)retirement and stock options
C)health insurance and pay
D)pay and stock options
Q2) Market lag policies are generally set to which quartile in the salary survey?
A)1st
B)2nd
C)3rd
D)4th
Q3) ________ refers to a group of two or more jobs that are based on similar work characteristics,duties,and responsibilities.
Q4) ________ represents the amount of spread or dispersion in a set of data.
Q5) In the regression analysis formula,what does the X represent?
A)predicted salary
B)job evaluation points
C)the slope
D)the Y intercept
Page 9
Q6) The ________ is the middle value in an ordered sequence of numerical data.
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Page 10
Chapter 8: Building Pay Structures That Recognize
Individual Contributions
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Sample Questions
Q1) Which of the following theories suggests that an employee must regard his own ratio of merit increase pay to performance as similar to the ratio for other comparably performing people in the company?
A)comparable ratio theory
B)comparable pay theory
C)equality theory
D)equity theory
Q2) When these spreads are used to develop pay grade widths,the grades are based on a set number of job evaluation points for each grade that increases as an employee moves up the pay structure.
A)pay rate spreads
B)percentage-based job evaluation point spreads
C)pay range spreads
D)absolute job evaluation points spreads
Q3) In establishing pay grades,which pay rate is established first?
A)minimum pay rate
B)midpoint
C)third quartile
D)maximum pay rate
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Q4) ________ describe the allocation of monetary resources to fund pay structures.
Chapter 9: Discretionary Benefits
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Q1) You broke your neck at work.The company called to inform you that they had to switch your benefits from the short-term disability account to the long-term disability account.Based on this decision,how long have you been off work?
A)6 months
B)12 months
C)1 month
D)18 months
Q2) This policy allows employees to schedule time off without having to justify the reasons and is more effective in controlling absenteeism than other types of absence control policies.
A)personal paid time off
B)social service leaves
C)sick leaves
D)integrated paid time off
Q3) Which of the following is a feature of short-term disability plans?
A)preexisting conditions
B)inclusion provisions
C)partial disabilities inclusion
D)waiting period
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Page 12
Chapter 10: Employer-Sponsored Retirement Plans and Health Insurance Programs
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Sample Questions
Q1) What is another name for health maintenance organizations (HMOs)?
A)outpatient medical services
B)prepaid medical services
C)inpatient medical services
D)on-call medical services
Q2) In which plan do employees possess the option to receive care from health care providers outside the designated network of physicians,paying more for the choice?
A)fee-for-service plans
B)preferred provider organizations
C)HMOs
D)point-of-service plans
Q3) This consumer-driven health care option allows employees to contribute pre-tax wages annually to pay for qualified medical expenses,but they will lose the balance not used at year's end.
A)flexible spending accounts
B)health reimbursement arrangements
C)health savings accounts
D)flexible savings accounts
Q4) Distinguish between qualified and nonqualified retirement plans.
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Chapter 11: Legally Required Benefits
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Q1) Violations of an ________ occur when an employer fails to reveal the exposure of one or more workers to harmful substances,or the employer does not disclose a medical condition typically caused by exposure.
Q2) In 2013,how much would you have to earn to qualify for one quarter of credit for OASDI coverage?
A)$625 for each quarter
B)$760 for each quarter
C)$920 for each quarter
D)$1,126 for each quarter
Q3) This Medicare Plan was established with the passage of the Balanced Budget Act of 1997 as an alternative to the original program (parts A and
A)Medicare Select
B)Medicare Prescription Drug Program B.
C)Medicare Advantage
D)Medigap
Q4) Income discontinuity,caused by the ________,led to the Social Security Act as a means to protect families from financial devastation in the event of unemployment.
Q5) ________ specify insurance rates based on classifications of businesses.
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Chapter 12: Compensating Executives
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Q1) Which executive bonus amount varies with the extent to which a pre-established minimum performance level is met?
A)target plan
B)predetermined allocation
C)performance-contingent
D)discretionary
Q2) The concept that individuals evaluate their accomplishments by comparing themselves to similar individuals is based on ________ theory.
Q3) In the end,Yolanda beat Tristen and Michel in a series of competitions among top-level managers to become CEO of National LemGlass.Which compensation theory did the company probably use?
A)tournament
B)competition
C)comparison
D)agency
Q4) Who are the key players in setting executive compensation? Detail their different roles.How does SEC affect their roles?
Q5) ________ bonuses are awarded to executives by boards of directors on an elective basis.
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Chapter 13: Compensating the Flexible Work Force:
Contingent Employees and Flexible Work Schedules
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Q1) This type of telecommuting involves executives that travel extensively and maintain control over projects through the use of telephones,faxes,and e-mail.
A)neighborhood work center
B)satellite work center
C)nomadic executive office
D)electronic remote work center
Q2) With ________ arrangements,temporary employees generally do not work for more than one year,and the hiring companies are the temporary workers' legal employers.
Q3) How many days will Jamal have to work to complete a "year of service"?
A)125
B)100
C)185
D)270
Q4) Explain the reasons why employers hire temporary workers.
Q5) Who is responsible for compensating on-call employees?
A)the independent contractor
B)the hiring company
C)the temporary agency
D)the government
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Chapter 14: Compensation Expatriates
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Q1) AT&T plans on sending R.J.to Peru to work for at least 3 years.They will probably use which method to set his base pay?
A)host-country-based
B)home-country-based
C)headquarters-based
D)third-country based
Q2) Renata Marie has been given a mobility premium as a reward for moving from one assignment to another.In what form did she receive this premium?
A)lump-sum payment
B)monthly payments
C)a year-end bonus
D)annuity payments
Q3) ________ benefits allow for expatriates to take paid time off back in the United States.
Q4) What does the term repatriation refer to?
A)sending an expatriate's family to the foreign country with him
B)an expatriate going back to an overseas assignment she had been to before
C)an expatriate returning home to work after completing an overseas assignment
D)teaching an expatriate about the customs and culture of a foreign country
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Chapter 15: Pay and Benefits Outside the United States
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Q1) At least how many days of maternity leave are women entitled to in China?
A)60
B)90
C)100
D)120
Q2) The average hourly cost to pay a manufacturing worker in the United States in 2011 was how much?
A)$17.23
B)$24.91
C)$35.33
D)$48.18
Q3) In 2013,________ is the largest economy in Asia (and growing rapidly).
Q4) What Canadian province has the highest minimum wage?
A)Newfoundland
B)British Columbia
C)Nunavut
D)Alberta
Q5) Compare health benefits and paid time off benefits in India and People's Republic of China.
Q6) The country with the lowest GDP per capita reviewed in the chapter is ________.
Page 18
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Chapter 16: Challenges Facing Compensation
Professionals
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Sample Questions
Q1) Which of the following is a typical benefit preferred by employees with children (male or female,coupled or uncoupled)?
A)life insurance
B)insurance with prescription drug benefits
C)generous vacation allowances
D)physical fitness programs
Q2) Which one of the following is NOT true about labor participation rate?
A)Labor participation rate for younger workers is expected to decline.
B)Labor participation rate for older workers is expected to rise.
C)Labor participation rate for women is expected to increase slightly.
D)Labor participation rate for men is expected to increase slightly.
Q3) What is the mean hourly wages for all underemployed workers?
A)$11.20
B)$12.80
C)$13.60
D)$14.30
Q4) ________ is a situation in which a worker possesses more qualifications,skill,and education than is required by his/her existing job.
Q5) ________ is the face value of a dollar.
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