Labor Relations
Final Exam Questions
Course Introduction
Labor Relations explores the dynamic interaction between employers, employees, and the organizations that represent them, such as unions. The course examines the legal, economic, and social framework governing collective bargaining, dispute resolution, workplace rights, and contract negotiations. Students will analyze the history and evolution of labor movements, the role of labor laws, grievance procedures, and the impact of globalization and technological change on labor relations. By evaluating case studies and current issues, the course prepares students to understand and navigate the challenges and opportunities inherent in managing employer-employee relationships in modern organizations.
Recommended Textbook
Strategic Staffing Global 3rd Edition by
Jean M. Phillips
Available Study Resources on Quizplus
13 Chapters
650 Verified Questions
650 Flashcards
Source URL: https://quizplus.com/study-set/2490
Page 2
Chapter 1: Strategic Staffing
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/49508
Sample Questions
Q1) Which of the following does an employer have to do if hiring from the traditional labor pool?
A)automate the job
B)increase training
C)reduce required qualifications
D)provide competitive pay
Answer: D
Q2) If a company's employees have talents that would be useful to the organization and the company is not taking advantage of these talents,it is not being efficient in the activity of ________.
A)acquiring
B)deploying
C)sourcing
D)recruiting
Answer: B
Q3) Recruiting large numbers of applicants is always the best way to ensure quality hires.
A)True
B)False Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Business and Staffing Strategies
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/49509
Sample Questions
Q1) Ed Waters is a former CEO who was responsible for the dramatic turnaround of a food company.When Ed retired,Phil,the CEO of a travel agency,invited him to be a business consultant for the travel company,hoping that Ed's unusual strategies could work the same magic twice.Phil created a new designation and position in the company especially for Ed.This is an example of ________.
A)talent-oriented staffing
B)reactive staffing
C)idiosyncratic staffing
D)job-oriented staffing
Answer: C
Q2) Acquiring,developing,and retaining the right talent helps businesses create the organizational capability and intellectual capital driving their strategy execution.
A)True
B)False
Answer: True
Q3) When business slows down,flexible workers are dismissed before core workers.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: The Legal Context
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49510
Sample Questions
Q1) Anyone who submits a resume or an employment application through a website is considered an applicant.
A)True
B)False
Answer: False
Q2) Mrs.Peters filed a complaint against her employers for firing her.She admitted to being late to work five days in a month but she claimed that she was fired on the grounds of being a female employee.This is an example of ________.
A)fraudulent recruitment
B)mixed motive case
C)adverse impact
D)negligent hiring
Answer: B
Q3) The Age Discrimination in Employment Act of 1967 protects people ________.
A)30 years of age or older
B)40 years of age or older
C)50 years of age or older
D)60 years of age or older
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Strategic Job Analysis and Competency
Modeling
Available Study Resources on Quizplus for this Chatper
47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/49511
Sample Questions
Q1) What is a job rewards analysis and how is it used in staffing?
Q2) Define "job description" and "person specification" and describe how they are used.
Q3) A summary of the characteristics of someone able to perform the job well is a ________.
A)job requisition
B)job analysis
C)job description
D)person specification
Q4) In analyzing a job of a stenographer that is to be advertised as a vacancy,an employer found that the ________ for the job was rapid typing skills.
A)bona fide occupational qualification
B)employee value proposition
C)desirable criteria
D)essential function
Q5) Compare and contrast three different job analysis methods on the basis of their advantages and disadvantages.
Q6) Define the three criteria for employee value propositions: magnitude,mix,and distinctiveness.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Forecasting and Planning
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49512
Sample Questions
Q1) Which of the following would be most useful for a firm needing to quickly reassign employees to an important new project?
A)job analysis
B)transition analysis
C)a talent inventory
D)trend analysis
Q2) A firm's internal and external staffing costs were $50,000,and 5 people were hired,each with a starting base salary of $40,000.What would be the firm's staffing efficiency?
A)12.5%
B)25%
C)16.7%
D)125%
Q3) Which of the following is more likely to warrant changes in an organization's compensation policy and induce it to offer above-market wages?
A)decreasing unemployment rates
B)decrease in the number of employees quitting jobs
C)reduction in the number of companies in its industry
D)restructuring of jobs to make them more process oriented
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 6: Sourcing: Identifying Recruits
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/49513
Sample Questions
Q1) Applicant flow is the number and type of applicants coming from each recruiting source.
A)True
B)False
Q2) Which of the following recruitment strategies can reduce the possibility of overlooking qualified internal talent?
A)employee development
B)talent inventories
C)internal job posting systems
D)employee referrals
Q3) Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________.
A)labor market analysis
B)job fairs
C)global staffing
D)geographic targeting
Q4) Job fairs are best for finding passive job seekers.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Recruiting
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49514
Sample Questions
Q1) Peter will not take a job that offers a salary below $45,000 per annum but is flexible on where the job is located.For Peter,pay is a ________.
A)non-compensatory screening factor
B)bona fide occupational qualification
C)terminal decision point
D)compromise factor
Q2) When an applicant believes that an assessment method is unfair because it does not give him an opportunity to demonstrate job-relevant skills ________.
A)distributive fairness is low
B)procedural fairness is low
C)interactional fairness is low
D)interactional fairness is high
Q3) A recruit's perception of the recruiter's knowledge has little impact on how attractive a job is.
A)True
B)False
Q4) Unresponsive recruiters result in negative spillover effects.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Measurement
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49515
Sample Questions
Q1) What would the median of the following distribution be 2,3,3,3,3,4,5,6,7,8,8?
A)3
B)4
C)5
D)6
Q2) What would the range of the following distribution be 2,3,3,3,3,4,5,6,7,8,8?
A)3
B)4
C)5
D)6
Q3) Correlation analysis can only assess the relationship between two variables. A)True
B)False
Q4) Construct validity reflects the perceived job relatedness of a measure. A)True B)False
Q5) What are reliability and validity,and why do they matter in staffing?
Q6) The median describes the arithmetic average of the scores in a distribution. A)True
B)False
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Assessing External Candidates
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49516
Sample Questions
Q1) Not hiring someone who would have been a poor performer is a true negative.
A)True
B)False
Q2) Unless a business is involved in national defense or security,background checks must be relevant to the nature of the job and job requirements.
A)True
B)False
Q3) When a company hired Marcus who turned out to be a poor performer,which assessment outcome occurred?
A)true positive
B)true negative
C)false positive
D)false negative
Q4) The biggest legal problem with personality tests is based on ________.
A)administration issues
B)privacy issues
C)morality issues
D)diagnostic issues
Q5) Compare and contrast structured and unstructured interviews.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Assessing Internal Candidates
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49517
Sample Questions
Q1) The ongoing process of systematically identifying,assessing and developing organizational leadership to enhance performance is ________.
A)development training
B)replacement planning
C)succession management
D)business planning
Q2) After choosing the position on which to focus,the first general step in a succession management project is to ________.
A)identify each interested candidate's strengths,weaknesses,and succession readiness
B)check that the job description outlines the current and future competencies,a person needs to perform at a high level in the key position
C)create a plan to continually and systematically improve the capabilities of all identified succession candidates
D)write a person specification linked to the firm's business strategy
Q3) Succession management cannot be used to enhance organizational diversity.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Choosing and Hiring Candidates
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49518
Sample Questions
Q1) When different assessments are made using different scales,before they can be combined the raw scores must be ________.
A)standardized
B)normalized
C)unit weighted
D)rationally weighted
Q2) To successfully negotiate a job offer it is important to ________.
A)focus on the things that matter to the finalist
B)keep negotiated salary levels as low as possible
C)avoid exceeding market pay rates
D)entice the finalist to accept the offer
Q3) At Spyglass Inc.,a private eye firm,new hires are chosen with utmost care.The reputation of the company is to provide clients with one hundred percent correct information on any matter that they want investigated.Which of the following methods should it use to hire new employee?
A)multiple hurdles approach
B)compensatory approach
C)contingent approach
D)normative approach
Q4) List and describe four factors that influence the content of a job offer.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Managing Workforce Flow
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/49519
Sample Questions
Q1) ________ downsizing targets specific locations for headcount reduction,perhaps due to the loss of an important customer.
A)Seniority-based
B)Business-based
C)Geographic
D)Across the board
Q2) Denise,the human resource manager of a manufacturing company found that the company's socialization process was too overwhelming for new hires.It consisted of presentations,meetings,and seminars packed into the first week of joining the company.She decided to switch into a(n)________ approach to socializing so that new employees did not suffer from information overload.
A)investiture
B)staggered
C)sequential
D)formal
Q3) When a poor performer leaves,functional turnover has occurred.
A)True
B)False
Q4) Describe some alternatives to layoffs.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Staffing System Evaluation and Technology
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/49520
Sample Questions
Q1) Which of the following statements is true about the digital dashboards?
A)They contain safeguards to protect sensitive employee data.
B)They lack scalability and hence are not suitable for small- and medium-sized firms.
C)They do not provide any indicators of individual employee performance.
D)They present large amounts of data in formats that are not user-friendly.
Q2) The balanced scorecard approach bases its assessment of employee performance completely on financial gain to the company.
A)True
B)False
Q3) In terms of evaluating staffing systems,lower applicant quality is a ________.
A)leading indicator
B)lagging indicator
C)staffing metric
D)staffing scorecard criterion
Q4) What is staffing evaluation and why is it important?
Q5) Describe a balanced staffing scorecard and how it is used.
Q6) Cost per hire is a staffing effectiveness metric.
A)True
B)False
Page 15
To view all questions and flashcards with answers, click on the resource link above.