Labor Relations
Final Exam Questions
Course Introduction
Labor Relations explores the dynamic interactions between employees, employers, and unions within the workplace. The course examines the historical development of labor relations, collective bargaining processes, labor laws, conflict resolution strategies, and the roles of various stakeholders. Students will analyze case studies and real-world scenarios to understand how labor contracts are negotiated, mediated, and enforced, as well as the impact of labor relations on organizational effectiveness and employee well-being. The course also addresses contemporary challenges such as globalization, technological change, and evolving legal regulations in the labor market.
Recommended Textbook
The Labor Relations Process 9th Edition by William H. Holley
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14 Chapters
564 Verified Questions
564 Flashcards
Source URL: https://quizplus.com/study-set/1049
Page 2
Chapter 1: Union-Management Relationships in Perspective
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20799
Sample Questions
Q1) Work rules:
A) reflect the dynamic nature of labor management relationships.
B) must be specific in nature.
C) are sometimes applicable to many occupations.
D) reflect the dynamic nature of labor management relationships and must be specific in nature.
E) reflect the dynamic nature of labor management relationships and are sometimes applicable to many occupations.
Answer: E
Q2) The growth in part-time employment also has a small, but significant, positive impact on union density.
A)True
B)False
Answer: False
Q3) Public opinion, while a potentially powerful influence, pertains only to the first phase of the labor relations process, particularly union organizing drives.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Evolution of Labor Management Relationships
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The sitdown strike helped the CIO to obtain union membership in the 1930s, although it was soon outlawed by the Supreme Court.
A)True
B)False
Answer: True
Q2) Employers actively opposed unions after World War I by implementing the American Plan.
A)True
B)False
Answer: True
Q3) The Local Assembly was the basic unit in the Knights of Labor since it:
A) could veto any matter raised by the Executive Board.
B) provided the major source of members.
C) was often involved in a key KOL activity-the strike.
D) all of these
E) could veto any matter raised by the Executive Board and provided the major source of members.
Answer: B
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Chapter 3: Legal Influences
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) The yellow-dog contract guarantees that employees are not required to participate in union activities.
A)True
B)False
Answer: False
Q2) An employee alleging unlawful discharge is under no affirmative duty to seek comparable employment to mitigate the respondent employer's potential back-pay liability while awaiting a final determination of the merit of the ULP charge.
A)True
B)False Answer: False
Q3) Which of the following were declared unconstitutional?
A) Wagner Act
B) National Industrial Recovery Act
C) Clayton Act
D) National Labor Relations Act
E) all of these
Answer: B
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Chapter 4: Unions and Management: Key Participants in the Labor Relations Process
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20802
Sample Questions
Q1) The potential advantages of a merger of two unions, compared with the risks of not merging, suggest that mergers of unions will continue in the future.
A)True
B)False
Q2) The local union meeting is considered the local union's most important governmental activity.
A)True
B)False
Q3) The international union representative, in addition to organizing new unions, also helps the local unions in grievance administration and labor arbitration.
A)True
B)False
Q4) Because construction takes place throughout the nation, craft unions have decided to expand the scope of their labor agreements to national coverage.
A)True
B)False
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Page 6
Chapter 5: Why and How Unions Organized
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20803
Sample Questions
Q1) Under the NLRA, the group of employees that has a choice on whether to be included in a mixed bargaining unit is:
A) supervisors.
B) plant guards.
C) independent contractors.
D) professionals.
E) confidential employees.
Q2) The company may actively assist employees who are interested in launching a decertification campaign.
A)True
B)False
Q3) When employees are required to attend a meeting to hear a presentation by the employer during a pre-election union campaign, the meeting is called:
A) shop talk.
B) captive audience.
C) union discussion.
D) closed audience.
E) open audience.
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Chapter 6: Negotiating the Labor Agreement
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) "Mandatory" subjects of bargaining:
A) must be negotiated until agreement is reached if one party raises the issue.
B) must be negotiated if one party raises the issue.
C) do not have to be negotiated if one party raises the issue.
D) mandates that a federal mediator will resolve the differences between the parties if they can't reach agreement on one or more bargaining subjects.
E) mandates that a federal mediator must approve the agreement.
Q2) The labor relations term used to describe activities engaged in by union and management negotiators to achieve consensus on bargaining goals, strategies, or proposed settlement terms within their own bargaining team is:
A) centralized bargaining.
B) intra-organizational bargaining.
C) interdependent bargaining.
D) intensity bargaining.
E) mutual-gain bargaining.
Q3) Auto industry contract negotiations in 2007 represent an example of pattern bargaining.
A)True
B)False
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Chapter 7: Economic Issues
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40 Flashcards
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Sample Questions
Q1) The average number of paid holidays provided under union contracts was ___, although 40 percent of bargaining unit members receive 11 or more.
A) 6
B) 8
C) 10
D) 12
E) 13
Q2) The majority of private sector employees participate in a profit sharing plan.
A)True
B)False
Q3) Which federal agency is responsible for computing and reporting the Consumer Price Index (CPI)?
A) Department of Commerce
B) Department of Agriculture
C) Department of State
D) Department of Labor
E) Department of National Statistics
Q4) The majority of private sector union contracts contain a two-tier pay plan.
A)True
B)False
Page 9
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Chapter 8: Administrative Issues
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Featherbedding may be characterized as:
A) an exaggerated spreading of the work load among several workers to provide better job security.
B) requiring standby crews.
C) payment for unneeded workers.
D) jobs that duplicate other jobs already being done.
E) all of these
Q2) In recent years auto manufacturers have sought to eliminate the use of outsourcing.
A)True
B)False
Q3) Subcontracting of bargaining unit work is a mandatory subject of bargaining.
A)True
B)False
Q4) Superseniority is a term that means that an employee has the greatest amount of seniority among individuals in a particular job classification.
A)True
B)False
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10
Chapter 9: Resolving Negotiation Impasses and Contract
Ratification
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) Factors that might affect what constitutes a ''reasonable time period'' for recall to work by economic strikers could include:
A) historical data on normal employee attrition rates.
B) future probability that new job openings may occur over some extended time period.
C) the percentage of total employees eligible for recall who were actually recalled during the negotiated time limit.
D) all of these
E) historical data on normal employee attrition rates and the percentage of total employees eligible for recall who were actually recalled during the negotiated time limit.
Q2) Fact-finding differs from arbitration in that:
A) it relies heavily on public display of fact-finders' reports.
B) it has a better record of producing a settlement.
C) it was not allowed under the Taft-Hartley Act between 1947 and 1959.
D) interest arbitration was used frequently during World War II.
E) all of these are differences between fact-finding and arbitration
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Chapter 10: Contract Administration
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Sample Questions
Q1) "Codified relationship" encourages the union steward to bypass the first line supervisor in the grievance process.
A)True
B)False
Q2) A union fulfills its fair representation obligation if it demonstrates that it considered the interests of all its members and takes its ultimate position honestly, in good faith, and without hostility or arbitrary discrimination.
A)True
B)False
Q3) The union steward and first-line supervisor both compete for the grievant's attention. Which one of the following relationships between the union steward and the first line supervisor best applies?
A) "empathetic" relationship
B) "power" relationship
C) "codified" relationship
D) "dependent" relationship
E) none of these
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Chapter 11: Labor and Employment Arbitration
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Arbitrators often assess witness credibility through rather subjective measures, such as speaking softly or looking at their feet.
A)True
B)False
Q2) The burden of proof in a discharge rests with the employer, even though the union may have filed the grievance.
A)True
B)False
Q3) In 1955, the NLRB's deferral to arbitration policy was formulated in the __________ case.
A) Olin Corporation
B) Collyer
C) Spielberg Manufacturing Company
D) United Agricultural Workers International
E) none of these
Q4) While arbitration has many procedural problems, delay is not one of them, since most arbitration cases are heard within 10 days after the request.
A)True
B)False
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Chapter 12: Employee Discipline
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20810
Sample Questions
Q1) Discipline refers not only to actions taken against employees but also to a set of methods or actions that are intended to result in workers who are self-regulating and willing to follow management directives.
A)True
B)False
Q2) Suspensions:
A) must always be given before discharge.
B) typically average three months in length according to one study.
C) are less serious than "oral warnings" because they do not become a permanent part of the employee's work record.
D) are disciplinary lay-offs without pay.
E) typically are the step after discharge.
Q3) It is estimated that employers incur tremendous indirect costs (e.g., costs of poorly performing employees, costs of overly complex hiring processes, unnecessary granting of severance pay) because they routinely overestimate the costs of fighting wrongful discharge suits.
A)True
B)False
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14
Chapter 13: Labor Relations in the Public Sector
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20811
Sample Questions
Q1) Public-sector unionization is highest in the Northeastern, Northern, and Western regions of the United States.
A)True
B)False
Q2) The so-called "free rider" issue is of little concern for public-sector unions.
A)True
B)False
Q3) A criticism of conventional interest arbitration is that it:
A) has a "narcotic effect" on the parties.
B) has no finality.
C) ends with a recommendation only but is not binding.
D) should be more formalized.
E) can go on almost indefinitely.
Q4) The Federal Labor Relations Authority (FLRA) was established by:
A) the Civil Service Reform Act of 1978.
B) Executive Order 11838.
C) the Department of Health, Education, and Welfare.
D) a joint venture between Congress and union leaders.
E) Congressional Order 56552.
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Chapter 14: Labor Relations in Multinational Corporations
and in Other Countries
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20812
Sample Questions
Q1) MNCs have an internal source of products and profits from facilities in several countries that can be used as leverage to bargain down wages, benefits, and other employment conditions. This practice is known as ________________ the union.
A) shafting
B) double-bargaining
C) whipsawing
D) torching
E) interest-playing
Q2) Unionization in most Western Europe countries is far more widespread than in the United States.
A)True
B)False
Q3) American jobs have been lost in major industries, such as the automobile, steel, textile, footwear, and consumer electronics, whereas jobs in the aircraft, computers, entertainment, and finance industries have increased.
A)True
B)False
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Page 16