IT Systems Development
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Course Introduction
IT Systems Development explores the fundamental principles, methodologies, and tools used in the design, implementation, and maintenance of information technology systems. The course covers the complete systems development life cycle, including requirements analysis, system design, development, testing, deployment, and evaluation. Students will gain practical experience with project management techniques, team collaboration, and modern development frameworks while learning to address issues of security, scalability, and integration within IT environments. Emphasis is placed on both technical and managerial aspects to prepare students for real-world challenges in developing robust and effective IT solutions.
Recommended Textbook Systems Analysis and Design in a Changing World 7th Edition by John W. Satzinger
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Chapter 1: From Beginning to End: An Overview of Systems
Analysis and Design
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Sample Questions
Q1) List the six core processes.
Answer: 1.Identify the problem
2.Plan and monitor the project
3.Discover and understand the problem (analysis)
4.Design the system components
5.Build,text,and integrate system components
6.Complete system test and deploy the system
Q2) What is the purpose of an iteration recap?
A)To ensure the correct deliverable was produced
B)To review the project processes
C)To give performance reviews to the programmers
D)To rework the project schedule
Answer: B
Q3) Systems design consists of activities to describe the solution to the problem.
A)True
B)False
Answer: True
Q4) A diagram that shows the method signatures in each class is called the _______.
Answer: design class diagram
DCD
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Chapter 2: Investigating System Requirements
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Sample Questions
Q1) What are the two primary benefits of reviewing the documentation of existing inputs,outputs,and procedures.
A)Have a repository of existing documentation
B)Obtain a preliminary understanding
C)Encourages the users to prepare for interviews
D)Help build models of existing procedures
E)Ensure complete documentation of procedures
F)Serve as visual aids in interview discussions
Answer: B,F
Q2) Questions that have a simple,definitive answer are called ____________________ questions.
Answer: closed-ended
Q3) The term "I'll know it when I see it" applies to one valid way to get requirements definition.
A)True
B)False
Answer: True
Q4) A _______ is the sequence of processing steps that completely handles one business transaction.
Answer: workflow
Page 4
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Chapter 3: Identifying User Stories and Use Cases
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Sample Questions
Q1) Checks and safety procedures that are put in place to protect the integrity of the system are called _______ ______ .
Answer: system controls
Q2) In UML notation the includes relationship connects two use cases. The use case that is "included" use case is the one which _______ .
A)is connected to the tail of an arrow
B)is connected to the head of an arrow
C)cannot be determined
D)is not connected to an actor
Answer: B
Q3) Which of the following is an example of a state event?
A)A customer places an order
B)It is time to send a late notice
C)Management checks order status
D)Inventory reorder point is reached
Answer: D
Q4) The _______ is the dividing line between the computerized portion of the system and the users who operate the system.
Answer: automation boundary
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Chapter 4: Domain Modeling
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Q1) A synonym for cardinality (used with UML class diagrams)is ____.
A)relationship
B)multiplicity
C)unary relationship
D)inheritance
Q2) A concept that allows subclasses to share the characteristics of their superclasses is called ____.
A)aggregation
B)composition
C)multiplicity
D)inheritance
Q3) A UML class that is allowed to have a set of actual objects within it is called a(n)_______.
Q4) An example of an attribute of an object might be _______.
A)an inventory item
B)items on a purchase order
C)a social security number
D)a calendar
Q5) An association that is also treated as a class is called a(n)_______.
Q6) A UML class that never has any objects within the class is called a(n)_______.
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Chapter 5: Use Case Modeling
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Q1) In the object-oriented approach to systems development,the flow of information is achieved by sending messages either to and from actors or back and forth between internal objects.
A)True
B)False
Q2) In a fully developed use case description the exception conditions represent what?
A)What conditions might cause the system to crash.
B)What conditions prevent the system from successfully completing the use case.
C)What conditions will confuse the actor.
D)Where the system might have "bugs" and produce erroneous results.
Q3) On a sequence diagram a short notation that indicates a repeating message is a(n)_______.
Q4) In a sequence diagram the syntax of a message is given by the following: [A] B := C (D)
The letter B represents what?
Q5) On a sequence diagram when multiple messages are included within a repeating loop a(n)_______ is used to document it.
Q6) To show a set of messages that may be optional a(n)__________ is used.
Q7) List the four steps for developing and SSD from an activity diagram.
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Chapter 6: Foundations for Systems Design
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Q1) In ____________________ encryption,the same key encrypts and decrypts the data.
Q2) A user who has special security and access to a system,such as the right to assign passwords,is called a ____.
A)supervisor user
B)database administrator
C)privileged user
D)technical user
Q3) A ____ is an institution's name and public key,which is encrypted and certified by a third party.
A)private key
B)digital certificate
C)certifying authority
D)digital key
Q4) Prototypes and mock-ups are most useful in doing the design of the software classes.
A)True
B)False
Q5) Model building is a unique to Systems Analysis.
A)True
B)False
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Chapter 7: Defining the System Architecture
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Sample Questions
Q1) What does HTTP stand for?
A)Hypertext Timeline Process
B)Hypertext Translation Protocol
C)Hypertext Transfer Protocol
D)Hyperlink Text Transfer Process
Q2) Which of the following is NOT one of the activities of Core Process 4: Design system components?
A)Describe the environment
B)Design the user interface
C)Design application components
D)Design security and integrity controls
Q3) A network diagram and a location diagram show basically the same information but in a different format.
A)True
B)False
Q4) What does URL stand for?
Q5) Software that performs user- or business-specific tasks is called ______ ______.
Q6) A small computer network that is deployed in a single building or small office is called a(n)______ ______ ______.
Q7) What does HTTPS stand for?
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Chapter 8: Designing the User Interface
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Q1) Designers should be sure to include cancel buttons on all dialog boxes which allow the user to back up. This is an example of what?
A)Easy reversal of actions
B)Reduce short term memory load
C)Good error handling
D)Dialog that yields closure
Q2) Which of the following is not one of the standard methods to aid a user to find and utilize hidden controls or actions that are not obvious?
A)Visual diagrams
B)Tool tip
C)Grouping of icons
D)Affordance
Q3) When working in an application and the user saves their work,sometimes at the bottom of the window,a progress bar will indicate show the progress of the save operation. This is an example of what?
A)Provide closure on a dialogue or action.
B)Saving the user's work
C)Active discovery
D)Affordance
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Chapter 9: Designing the Database
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Q1) A database table is in _____ _____ _____ if no non-key attributes are functionally dependent on any other non-key attributes.
Q2) A(n)____ describes the structure,content,and access controls of a physical data store or database.
A)relation
B)DBMS
C)schema
D)attribute
Q3) ______ ______ ______ is a query language used to access and update the data in a relational database.
Q4) Non-key ("bad")redundancy can be systematically identified and eliminated from a relational database by ____________________ of the database.
Q5) A field in a relational table called "address" would be an example of what?
A)candidate data type
B)primitive data type
C)compound data type
D)complex data type
Q6) In a database table a column is the same thing as a(n)______.
Q7) What does DBA stand for?
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Chapter 10: Approaches to System Development
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Q1) A development approach in which the complete system structure is built but with minimum functionality is called the _______.
Q2) A Scrum sprint is a firm ____ time box,with a specific goal or deliverable.
A)7 day
B)14 day
C)30 day
D)60 day
Q3) In Agile Development,contracts include options for the customer to cancel if the project is not progressing,as measured by the incremental deliverables.
A)True
B)False
Q4) Which of the following is NOT one of the major activities of the support phase?
A)Training the users
B)Maintaining the system
C)Enhancing the system
D)Supporting the users
Q5) List the six main UP development disciplines.
Q6) A(n)________ is a set of functionally related activities that combine to enable the develop process in a UP project.
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Chapter 11: Project Planning and Project Management
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Q1) Which of the following principles of project management evaluates Requests for Proposals?
A)Integration Management
B)Quality Management
C)Human Resource Management
D)Procurement Management
Q2) The point in time at which dollar benefits offset the dollar costs is called the _______ _____ _____ .
Q3) Which would be the least desirable reason to initiate a new development project?
A)To take advantage of a new sales opportunity
B)To solve an internal business problem
C)To respond to a legislative requirement
D)To take advantage of new technology
Q4) With Agile Time Management scheduling is only done on a micro level and not a macro level.
A)True
B)False
Q5) List several (at least four)reasons why projects fail.
Q6) List four primary areas that are considered in risk and feasibility analysis.
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Q7) A benefit that can be measured in terms of dollars is called a(n)____ _____.
Chapter 12: Object-Oriented Design: Fundamentals
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Q1) The term "_______" is a measure of the focus or unity of purpose within a single class.
Q2) Detailed Object-oriented design (OOD)is done on a use case-by-use case basis.
A)True
B)False
Q3) A(n)____ class acts as a switchboard between the view layer and the domain layer.
A)boundary
B)controller
C)entity
D)persistent
Q4) When an object receives a message,a(n)_______,which is a small segment of program logic,receives the message and processes it.
Q5) Which of the following is true of class-level methods?
A)They depend on the existence of a particular object.
B)They cannot access data across all objects.
C)They are executed by the class instead of a specific object of the class.
D)There can only be one class method per class.
Q6) _______ is a qualitative measure of how closely the classes in a design class diagram are linked together.
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Chapter 13: Object-Oriented Design: Use Case Realization
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Q1) Which of the following is NOT a valid technique to return data from an input message?
A)A return object name
B)A return message
C)A return value on an input message
D)A return condition name
Q2) The perfect technology assumption means not to worry about issues such as user security.
A)True
B)False
Q3) The first-cut DCD includes method signatures.
A)True
B)False
Q4) The ______ ______ classes contain the user interface classes.
Q5) Standard design techniques and templates that are recognized as good practice are called _________ ________.
Q6) The _______ pattern is used to reduce coupling between layers.
Q7) The _______________ pattern is used to instantiate objects as a service.
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Q8) In a communication diagram,a(n)____________________ is used to show that two objects share a message.
Chapter 14: Deploying the New System
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Q1) Parallel deployment is generally best when the consequences of a system failure are severe.
A)True
B)False
Q2) To perform data conversion of complex data,programs must be constructed and tested in the same manner as operational software.
A)True
B)False
Q3) The purpose of system documentation is to help the end users understand the details of how the system works.
A)True
B)False
Q4) Managing the user acceptance test is a complex endeavor,much like a mini-project. A)True
B)False
Q5) Testing and construction should be done independently of each other.
A)True B)False
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Chapter 15: The Role of the Systems Analyst
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Q1) Systems analysis and design focuses on understanding the business problem and outlining the approach to solve it.
A)True
B)False
Q2) The process of understanding and specifying what the information system should accomplish is called _______.
Q3) A business intelligence system supports _______.
A)strategic planning and executive decision making
B)just in time inventory decisions
C)customer service requirements
D)business process activities
Q4) ____ refers to the division of a system into processes or subsystems.
A)System design
B)Data management
C)Programming
D)Functional Decomposition
Q5) A specific software application that assists developers in creating models or other components required for a project is called a(n)_____.
Q6) What are the three required areas of skills of the system analyst?
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Chapter 16: The Traditional Approach to Requirements
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Q1) A symbol on a data flow diagram (DFD)that represents an algorithm or procedure by which data inputs are transformed into data outputs is called a(n)____.
A)process
B)transaction
C)activity
D)data flow
Q2) List the five symbols used on a data flow diagram (DFD)and briefly explain what each symbol represents.
Q3) Diagram 0 summarizes an entire system or subsystem in greater detail than a context diagram.
A)True
B)False
Q4) A(n)____ represents the system response to one event.
A)DFD fragment
B)context diagram
C)diagram 0
D)event-partitioned system model
Q5) A(n)_______ is a process or data store with a data element that is created out of nothing.
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Chapter 17: Project Management Techniques
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Q1) To determine a percentage return on an initial investment,which of the following techniques should be used?
A)None of these will work
B)Payback calculations
C)Net present value
D)Return on investment
Q2) The first step in NPV calculations is to determine the discount rate.
A)True
B)False
Q3) The accumulation of yearly discounts based on a discount rate is called the ______.
Q4) A(n)_____ chart is a chart for scheduling a project based on individual tasks or activities and their dependencies.
A)WBS
B)PERT
C)PMBOK
D)Project
Q5) The _____ is the point at which the increased cash flow exactly pays off the costs of development and operation.
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