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IT Systems Development explores the processes, methodologies, and tools involved in designing, building, and maintaining effective information technology systems. The course covers the full systems development lifecycle, including requirements gathering, systems analysis, design techniques, implementation strategies, testing, deployment, and ongoing maintenance. Emphasis is placed on practical approaches and industry standards such as agile and waterfall methodologies, project management, risk assessment, and documentation. Students will engage in hands-on projects to develop real-world problem-solving skills, collaborate in teams, and utilize contemporary development tools to create functional IT solutions tailored to organizational needs.
Recommended Textbook Systems Analysis and Design 11th Edition by Scott Tilley
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Q1) An approach that proponents believe reduces risks and speeds up software development
A)Management information system (MIS)
B)Modeling
C)Message
D)Spiral model
E)Enterprise resource planning (ERP)
F)Team leaders
G)Operational employees
H)Supply chain
I)Scalable design
J)Prototype In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.
Answer: D
Q2) The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.
A)True
B)False
Answer: False
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Q1) Economic activity has a negligible influence on corporate information management.
A)True
B)False
Answer: False
Q2) Which of the following is an example of an intangible benefit?
A) A user-friendly system that improves employee job satisfaction
B) A new scheduling system that reduces overtime
C) An online package tracking system that improves service and decreases the need for clerical staff
D) A sophisticated inventory control system that cuts excess inventory
Answer: A
Q3) Hardware-based security controls include _____.
A) password fields
B) online forms
C) system patterns
D) biometric devices
Answer: D
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Q1) _____ give team members of a project an opportunity to share information, discuss common problems, and explain new techniques.
A) Board meetings
B) Project status meetings
C) Project review reports
D) Status reports
Answer: B
Q2) A _____ displays the same information as the Gantt chart, including task dependencies, but uses task boxes to include much more detail.
A) semantic wireframe
B) mesh topology
C)
Ring topology
D) network diagram
Answer: D
Q3) In most systems analysis tasks, time and people are interchangeable.
A)True
B)False
Answer: False
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Q1) Supporters of neutral locations for interviews believe that it _____.
A) makes the interviewee feel comfortable during the meeting
B) gives the interviewee easy access to supporting material that might be needed
C) keeps interruptions to a minimum so people can concentrate fully
D) gives the interviewee an opportunity to take calls during the interview
Q2) _____ enable a systems analyst to identify a problem, evaluate the key elements, and develop a useful solution.
A) Analytical skills
B) Artistic skills
C) Interpersonal skills
D) Confrontational skills
Q3) In the rapid application development (RAD) model in the accompanying figure, the _____ phase focuses on program and application development tasks similar to the SDLC.
A) requirements planning
B) user design
C) construction
D) cutover
Q4) Briefly describe the four phases of the rapid application development (RAD) model.
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Q1) Data stores are shown in a context diagram because data stores are external to the system.
A)True
B)False
Q2) A data flow diagram (DFD) does not show the external entities that provide data to the system or receive output from the system.
A)True
B)False
Q3) When a context diagram is expanded into data flow diagram (DFD) diagram 0, all the connections that flow into and out of process 0 must be retained.
A)True
B)False
Q4) In a data flow diagram (DFD), the Gane and Sarson symbol for a data flow is a _____.
A) segment of a differentiable curve
B) line with a single or double arrowhead
C) flat rectangle that is open on the right side and closed on the left side
D) triangle, which may be shaded to make it look three-dimensional
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Q1) _____ enable objects to communicate and interact as they perform business functions and transactions required by a system.
A) Aggregates
B) Relationships
C) Clusters
D) Linkages
Q2) A class diagram resembles a horizontal flowchart that shows the actions and events as they occur.
A)True
B)False
Q3) _____ describes how instances of one class relate to instances of another class.
A) A modifier
B) A deliverable
C) Scope
D) Cardinality
Q4) By limiting access to internal processes, an object prevents its internal code from being altered by another object or process.
A)True
B)False
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Q1) Which of the following is true of web-based development?
A) Web-based systems are easily scalable.
B) Large firms tend to deploy web-based systems as enterprise-wide software solutions for applications such as customer relationship management and order processing.
C) Internet-based development treats the web as a communication channel, rather than as the platform.
D) Systems are developed and delivered in an Internet-based framework.
Q2) This is a good way to measure relative performance of two or more competing products in a standard environment.
A)Cloud computing
B)Internet Business Services (IBS)
C)Managed hosting
D).NET
E)Screen generators
F)Physical design
G)Logical design
H)Web 2.0
I)Benchmark testing
J)Systems requirement document
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Q1) A _____ collects input data, triggers or authorizes an input action, and provides a record of the original transaction.
A) transaction document
B) recovery document
C) source document
D) tester document
Q2) The goal of _____ is to build a system that is effective, reliable, and maintainable.
A) systems reporting
B) systems analysis
C) systems design
D) systems auditing
Q3) A(n) _____ is a data validation rule that is used for applying to mandatory data items.
A) sequence check
B) range check
C) asynchronic check
D) existence check
Q4) List at least six guidelines for creating an interface that is easy to learn and use.
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Q1) Some abbreviation codes are called _____ codes because they use a specific combination of letters that are easy to remember.
A) harmonic
B) sequence
C) mnemonic
D) rhapsodic
Q2) Binary digits have only _____ possible value(s).
A) one
B) two
C) three
D) four
Q3) The three normal forms constitute a progression in which the second normal form represents the best design.
A)True
B)False
Q4) A _____ is a set of letters or numbers that represents a data item.
A) business glossary
B) data dictionary
C) mnemonic
D) code
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Q1) A main advantage of enterprise resource planning (ERP) is that it describes a _____ that ensures connectivity and easy integration of future systems, including in-house software and commercial packages.
A) data frame
B) platform
C) bandwidth
D) hub
Q2) This is a device that connects network segments, determines the most efficient data path, and guides the flow of data.
A)Wi-MAX
B)Distributed systems
C)Scalability
D)802.11g
E)Router
F)Infrastructure mode
G)Roaming
H)Gateway
Q3) Discuss cloud computing at length, including its advantages and disadvantages. Be sure to include a definition of all relevant terms in your explanation.
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Q1) Most webinars are web-based broadcasts that allow a user to download multimedia files to a PC or portable device.
A)True
B)False
Q2) To minimize the need to require information from two different systems, cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter, calendar year, or fiscal year.
A)True
B)False
Q3) Lisa mentions that a program is developed to interact with other programs, and she wants to begin by testing the programs individually. Tina tells her about a process in which a programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully. What is the name of this process?
A) Integration testing
B) System testing
C) Link testing
D) Stub testing
Q4) List the objectives of system testing.
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Q1) Retention periods of backups can be a specific number of months or years, depending on legal requirements and company policy.
A)True
B)False
Q2) _____ includes monitoring a system for signs of trouble, logging all system failures, diagnosing the problem, and applying corrective action.
A) Benchmark testing
B) Throughput management
C) Responsive testing
D) Fault management
Q3) In a typical system, the initial version of the system is 1.0, and the release that includes the first set of maintenance changes is version _____.
A) 2.1
B) 1.1
C) 0.1
D) 2.10
Q4) List at least eight different tasks a service desk staff member might have to perform during a typical day.
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Q1) When preparing slides for a presentation, use a serif style (such as Times Roman) for all body text and a sans serif style (such as Arial) for just the titles.
A)True
B)False
Q2) In a report, the executive summary is used to summarize an entire project, including recommendations, in several paragraphs.
A)True
B)False
Q3) All writers must consider _________, which analyzes the ease of comprehension by measuring specific characteristics of syllables, words, and sentences.
Q4) _________ combines the words Internet and etiquette.
Q5) A brilliant presentation will not convince top managers to approve a system if they are not sold on the person who gave the presentation.
A)True
B)False
Q6) When preparing written documents, _________, as in the sentence "Tom designed the system," should be used whenever possible.
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Q1) A repository, a computer-aided systems engineering (CASE) tool feature, organizes and documents system development tasks.
A)True
B)False
Q2) COBOL is an example of _________ programming languages.
Q3) A trend that involves powerful programming languages called fourth-generation languages (4GLs) are part of the _________.
Q4) A(n) _________, a computer-aided systems engineering (CASE) tool feature, organizes and documents system development tasks.
Q5) Widespread use of object-oriented languages has spurred interest in object-oriented (O-O) computer-aided systems engineering (CASE) and Unified Modeling Language (UML) -based modeling tools, which can provide a seamless development sequence from planning to actual coding.
A)True
B)False
Q6) A(n) _________ is a database that serves as a central storage location for all information about the system being developed.
Q7) Modern languages such as Java or Python are _________ programming languages.
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Q1) Some managers are critical of payback analysis because it places all the emphasis on early costs and benefits and ignores the benefits received after the payback period.
A)True
B)False
Q2) _________ is the process of comparing the anticipated costs of an information system to the anticipated benefits.
Q3) When determining economic feasibility, a systems analyst must consider a project's benefits compared to the project's _________, which includes ongoing support and maintenance costs as well as acquisition costs.
Q4) Critics of return on investment analysis raised a point that the return on investment (ROI) technique does not recognize the timing of costs and timing benefits.
A)True
B)False
Q5) Return on investment analysis considers costs and benefits over a shorter time span than payback analysis.
A)True
B)False
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Q1) A _____ is an application that uses keywords and phrases to locate information on the Internet.
A) search engine
B) demodulator
C) firewall
D) proxy
Q2) When a person subscribes to a list, he or she can receive a collection of messages called a _____, which contains a summary of the postings for a specific time interval (e.g., daily).
A) proxy
B) captcha
C) digest
D) listserv
Q3) When comparing search engines, it is important to know the company's policy toward allowing commercial sites to boost their ranking in a _____ arrangement.
A) fee for service
B) pay for none
C) free for all
D) pay for performance
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