IT Strategy and Policy Question Bank
Course Introduction
This course explores the development, implementation, and evaluation of IT strategies and policies within organizations. Students will learn how to align information technology initiatives with business objectives, assess the impact of emerging technologies, and manage risks related to IT investments. Key topics include strategic planning, governance frameworks, IT policy formulation, compliance, and ethical considerations. Through case studies and practical projects, the course prepares students to contribute to decision-making processes that shape organizational IT direction and ensure competitive advantage in a dynamic technological environment.
Recommended Textbook
Managing and Using Information Systems A Strategic Approach 6th Edition by Keri E. Pearlson
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14 Chapters
727 Verified Questions
727 Flashcards
Source URL: https://quizplus.com/study-set/206
Page 2
Chapter 1: Introduction
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Source URL: https://quizplus.com/quiz/3007
Sample Questions
Q1) Information for top management is usually based on a long time horizon, with great detail and high structuredness.
A)True
B)False
Answer: False
Q2) Data is:
A) information endowed with relevance and purpose
B) set of specific objective facts or observations
C) some information
D) all of the above
E) only a and c
Answer: B
Q3) Which of the following is not a Decisional role?
A) Entrepreneur
B) Disturbance handler
C) Negotiator
D) Resource allocator
E) Spokesperson
Answer: E
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Page 3
Chapter 2: The Information Systems Strategy Triangle
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) Which one of the following is NOT part of the information systems strategy matrix?
A) Hardware
B) Software
C) Networking
D) Personnel
E) Data
Answer: D
Q2) Apple's introduction of the iPhone while iPod sales were still very strong is an example of DYB.
A)True
B)False
Answer: True
Q3) In order to assess the critical issues in information management, a manager should know the IS infrastructure components. These are hardware, software, network and _______.
Answer: data
Q4) Social business opportunities fall into one of three categories: collaboration, engagement or ______.
Answer: innovation
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Chapter 3: Strategic Use of Information Resources
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/3009
Sample Questions
Q1) SCM stands for ________________.
Answer: Supply chain management
Q2) The Nike + iPod Sports Kit is a sensor in your shoe that syncs with your iPod and provides details about your workout. This inter-organizational relationship affords both Nike and Apple a business advantage. This relationship between Nike and Apple is best described as:
A) Strategic alliance
B) Co-opetition
C) Collaboration
D) Dependence
E) Competition
Answer: A
Q3) The supply chain:
A) Points outĀ the concept of weak link in an ordering process
B) Helps us understand how value is built inside a single firm.
C) Is composed of several value chains linked into a larger chain (a chain within a chain).
D) All of the above
E) None of the above
Answer: C
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Chapter 4: Organizational Strategy and Information Systems
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/3010
Sample Questions
Q1) Effective, cross-cultural communication in today's global and "flattened" world is:
A) Easy to achieve
B) Difficult to achieve
C) Of little consequence to the organizational strategy
D) Achieved by using the best available technologies
E) No longer an issue for managers
Q2) The negative consequences of monitoring an employee's discrete tasks include all of the following EXCEPT:
A) The worker can become disconnected from the larger business process.
B) There can be less of an opportunity for the worker to broaden his/her skills.
C) The worker feels empowered to make significant contributions to the business.
D) The personal freedoms of the worker may be intruded upon.
E) The privacy rights of an employee may be violated.
Q3) An organization feels hierarchical when IT is used primarily as a communication vehicle.
A)True
B)False
Q4) The three components of the organizational strategy are organizational design, management control systems and _________.
Page 6
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Chapter 5: Information Systems and the Design of Work
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/3011
Sample Questions
Q1) The Technology Acceptance Model states that the two main drivers of system use are management mandates and incentives.
A)True
B)False
Q2) The concept of "jobs" is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:
A) What work will be performed?
B) Who is going to do the work?
C) Where will the work be performed?
D) When will the work be performed?
E) Who will develop the IS?
Q3) All of the following are new types of jobs created by the growing reliance on technology EXCEPT:
A) Database administrator
B) Web site designers
C) Network security advisor
D) Editors/writers
E) Social media specialists
Q4) Explain how IS radically changed the paper maker's work at a paper mill.
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Chapter 6: Information Systems and Business Transformation
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/3012
Sample Questions
Q1) This is the tool that is used to help map a sequence of tasks that support a business process.
AnsĀ : Workflow diagram
Q2) A company that wants to make incremental improvements to existing business processes would utilize which of the following?
A) Total quality management
B) Workflow management
C) Business process management
D) Business process reengineering
E) Enterprise resource planning
Q3) Organizations use the enterprise system to drive the redesign of a business process (rather than the process driving the system implementation) for all of the following reasons EXCEPT:
A) The organization is just starting out and has no defined processes.
B) The business process itself is not seen as a competitive strategic advantage.
C) There is little time or resources to deviate from best practices.
D) The organization has highly specialized processes that are not seen as best practices.
E) The needs of the business are met by the enterprise system.
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Chapter 7: Architecture and Infrastructure
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57 Verified Questions
57 Flashcards
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Sample Questions
Q1) This type of architecture is popular in many organizations where a high level of security is required to protect the infrastructure assets.
Q2) This is the electronic representation of numbers and text.
Q3) Explain what cloud service the New York Times successfully utilized and the benefit this solution provided.
Q4) The idea of concurrently designing IT and business processes is out of the question. Instead, IT should be aligned with existing business processes.
A)True
B)False
Q5) Which type of computer/IT architecture is limited to a central computer system?
A) Mainframe
B) Web-services
C) Peer-to-peer
D) Wireless
E) Server-to-server
Q6) Explain how cloud computing services benefit from virtualization.
Q7) Consumerization of IT is growing at a phenomenal rate because employees and ___________ want to use their own devices to access a company's IS.
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Chapter 8: Security
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/3014
Sample Questions
Q1) The cost of a data breach in 2015 is estimated to be:
A) between $13 and $18 per record
B) between $43 and 65 per record
C) between $145 and $154 per record
D) between $100 and $1,000 per record
E) between $4,520 and $4,580 per record
Q2) What are the shortcomings of passwords?
Q3) In the Target breach, the HVAC systems were actually attached to the retail sales system.
A)True
B)False
Q4) What is Poulson's Law?
Q5) It usually takes ____ for someone in a firm to discover a security compromise in a system, after the evidence shows up in logs or alerts
A) Several seconds
B) Several minutes
C) Several hours
D) Several days
E) Several months
Q6) This is a situation in which the thief counterfeits a different person's address
10
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Chapter 9: The Business of Information Technology
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71 Verified Questions
71 Flashcards
Source URL: https://quizplus.com/quiz/3015
Sample Questions
Q1) This method of IT funding is the most equitable, as the costs associated with IT are based on use. However, it can be difficult and tedious to calculate the usage costs.
A) Allocation
B) Corporate budgeting
C) Usage
D) Distributed
E) Chargeback
Q2) WalMart, the world's largest retailer, uses RFID tags to track movement of goods across its intense supply chain. One identifiable benefit is that pallets of goods no longer need to be manually logged by a worker when received. Instead, an information system automatically logs the goods as they arrive. This benefit is identified as which type of business change:
A) Innovation
B) Efficiency
C) Cessation
D) Work force reduction
E) Doing new things
Q3) Two methods for communicating metrics are dashboards and _______.
Q4) What does CIO stand for?
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Chapter 10: Governance of the Information Systems Organization
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/3016
Sample Questions
Q1) After Intel faced strong shifts in technologies, such as cloud services, social networking, mobile devices, etc., Intel realized that it needed to establish better governance, creating a _______________.
A) Employee boards
B) Customer boards
C) Security committees
D) Information governance boards
E) Higher control framework
Q2) All of the following are frameworks for implementing Sarbanes-Oxley compliance EXCEPT:
A) COSO
B) BCP
C) COBIT
D) ITIL
E) Committee for Sponsoring Organization of the Treadway Commission
Q3) As a result of Sarbanes-Oxley, IT managers are now required to manage the level of controls needed to mitigate risk in business processes.
A)True
B)False
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Chapter 11: Information Systems Sourcing
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54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/3017
Sample Questions
Q1) The functions of an entire data center can be replaced by which one of the following cloud computing providers?
A) Software as a Service (SaaS)
B) Application Service Provider (ASP)
C) Platform as a Service (PaaS)
D) Infrastructure as a Service (IaaS)
E) Outsourcing as a Service (OaaS)
Q2) Using outsourcing providers frees up a business's employees so that they can devote their energies to core competencies for the business.
A)True
B)False
Q3) Organizations may shy away from cloud computing because _________
A) it does not support multiple time zones.
B) it costs more money than offshoring.
C) of increased data security and privacy concerns.
D) SLAs cannot be established.
E) short term contracts are required.
Q4) Explain the options a company has when the quality of work done by an outsourcing firm is no longer satisfactory.
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Chapter 12: Managing IT Projects
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/3018
Sample Questions
Q1) Identify an example of project management software and the features/functionality you would expect it to provide.
Q2) This is the term used to describe what happens when a project's scope increases after it has started.
Q3) To support a common language and improve communication, a project manager should develop a private collection of acronyms and make frequent use of them.
A)True
B)False
Q4) What does PMO stand for?
A) Project Maintenance Office
B) Project Mission and Objectives
C) Product Maintenance Office
D) Project Mission Office
E) Project Management Office
Q5) Prototyping and RAD can be used to minimize problems of defining a scope that is too broad or narrow at the beginning of a project.
A)True
B)False
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Page 14
Chapter 13: Business Intelligence Knowledge Management and Analytics
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/3019
Sample Questions
Q1) A company that is using statistical analysis tools to report on why something happened has achieved a higher level of analytical maturity than a company that's using tools to predict what will happen next.
A)True
B)False
Q2) This company approach is one in which facts are gathered and analyzed as the first step in decision making.
A) Information-driven management
B) Hierarchical structure
C) Network structure
D) Evidence-based management
E) Social analytics
Q3) All of the following are examples of socialization EXCEPT for:
A) Sharing war stories
B) Apprenticeships
C) Conferences
D) Non-structured activities, like an office party or lunch discussion
E) Project management
Q4) These are tools that analyze the impact social IT has on a business.
Q5) Identify some of the sources of big data.
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Chapter 14: Privacy and Ethical Considerations in Information Management
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47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/3020
Sample Questions
Q1) All of the following are examples of green computing EXCEPT:
A) Virtualization
B) Cloud computing
C) Tidal powered servers
D) Server workloads moved to off-peak hours
E) Cookies
Q2) Today's managers must ensure that information about their employees and customers is only available to those who have a right to see it and use it, an issue referred to as:
A) Screening
B) Accuracy
C) Accessibility
D) Perfection
E) Property
Q3) Unlike the European Union, the U.S. has no general legislature ensuring Internet privacy rights. Instead, the U.S. encourages self-regulation and has introduced industry-specific regulations as needed.
A)True
B)False
Q4) Give reasons why users are so willing to forgo privacy on the Internet.
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