IT Strategy and Governance Review Questions
Course Introduction
This course explores the principles and practices of IT strategy and governance, focusing on aligning information technology initiatives with organizational goals to deliver value and manage risks. Students will learn how to develop effective IT strategies, establish governance frameworks, assess IT investments, and ensure regulatory compliance. Through case studies and real-world examples, the course emphasizes decision-making processes, performance measurement, and the importance of leadership in fostering an innovative and secure IT environment.
Recommended Textbook
Information Technology for Management 11th Edition by Efraim Turban
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14 Chapters
1723 Verified Questions
1723 Flashcards
Source URL: https://quizplus.com/study-set/2007 Page 2
Chapter 1: Disruptive IT Impacts Companies, competition, and Careers
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/39884
Sample Questions
Q1) ___________ develop requirements,budgets,and schedules for their firm's information technology projects.They coordinate such projects from development through implementation,working with their organization's IT workers,as well as clients,vendors,and consultants.
Answer: IT Project managers
Q2) Data visualization refers to the use of statistics to find meaningful insight in the data,or better understand the data.
A)True
B)False
Answer: False
Q3) ________ is the migration of privately-owned mobile devices into enterprise IT environments.
A)agility
B)flexibility
C)responsiveness
D)IT consumerization
Answer: D
Q4) The three components of a ________.are inputs,activities,and deliverables.
Answer: business process
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Chapter 2: Information Systems, IT Architecture, Data
Governance, and Cloud Computing
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168 Verified Questions
168 Flashcards
Source URL: https://quizplus.com/quiz/39885
Sample Questions
Q1) The blueprints that guide and govern software add-ons,upgrades,hardware,systems,networks,cloud services,and other IT are known as cloud services.
A)True
B)False
Answer: False
Q2) In an organization,there may be a culture of distrust or political conflicts between the technology and business folks,which are resolved with data governance.
A)True
B)False
Answer: False
Q3) A data governance program should be an IT project because data crosses boundaries and is used by people throughout the enterprise.
A)True
B)False
Answer: False
Q4) The cloud computing ___________ consists of SaaS,PaaS,and IaaS.
Answer: stack
Page 4
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Chapter 3: Data Management, Business Intelligence, and Data Analytics
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) Using BI,Quicken Loans has increased the speed from loan application to close,which allows it to meet client needs as thoroughly and quickly as possible.
A)True
B)False
Answer: True
Q2) Companies need to be prepared to respond to an audit,federal investigation,lawsuit,or any other legal action against them.
A)True
B)False
Answer: True
Q3) ______________ is a broad category that involves analyzing and interpreting words and concepts in context.
Answer: Text mining
Q4) Operational intelligence refers to the credentials,technological skills,decision making abilities,and industry experience of key leaders in an organization.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Networks, Collaborative Technology, and the
Internet of Things
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135 Verified Questions
135 Flashcards
Source URL: https://quizplus.com/quiz/39887
Sample Questions
Q1) An important management decision concerns the network's _________ especially for delay-sensitive data such as real-time voice and high-quality video.
A)Size and Scope
B)Availability and number of access points
C)Mobility
D)Quality of service (QoS)
Q2) When security issues are a special concern,companies want to take extra steps to make sure that transmissions can't be intercepted or compromised.In these situations they will use a network that encrypts the packets before they are transferred over the network.This solution is called a Virtual Private Network (VPN)
A)True
B)False
Q3) Network ________ are devices that transmit ________from their source to their destination based on IP addresses.
A)switches and routers: data packets
B)APIs;data packets
C)routers;digital signals
D)firewalls;digital signals
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Chapter 5: Cybersecurity and Risk Management Technology
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148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/39888
Sample Questions
Q1) Government and corporate officials concerned about security threats do not bring their own cell phones or laptops when traveling overseas.Instead,they bring loaner devices and follow strict security procedures including not connecting to their domestic network while out of the country.These procedures are referred to as _________.
A)Black Ops procedures
B)Do-Not-Carry rules
C)Foreign Threat Prevention procedures
D)Strict Security standards
Q2) Hardware and software security defenses are important because they protect against irresponsible business practices.
A)True
B)False
Q3) Robust data security is the responsibility of IT and data managers.
A)True
B)False
Q4) One source of cybersecurity threats today are _____________,who hack for their own causes and attempt to gain media attention.
Q5) Describe spear phishing.How does spear phishing work?
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Chapter 6: Search, Semantic, and Recommendation Technology
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/39889
Sample Questions
Q1) Search engine optimization (SEO)attempts to achieve higher search rankings based on the design and content of a Web site.
A)True
B)False
Q2) Clustered search tools attempt to extract words from questions such as "How many countries are there in Europe?" and create a semantic representation of the query.
A)True
B)False
Q3) People who employ ________ SEO tactics try to trick the search engine into thinking a website has high-quality content,when in fact it does not.
Q4) By themselves,________ do not measure the financial performance of an ad campaign.But they are useful for evaluating many of the decisions that go into a campaign,such as keyword selection and ad copy.
A)Click through rates
B)Cost of customer acquisition
C)Keyword conversion
D)Return on advertising spend
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Chapter 7: Web 20 and Social Technology
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111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/39890
Sample Questions
Q1) ________ is an object-oriented language used to create apps and functionality on websites.
Q2) The ________ uses a variety of conventions and technologies that allow machines to understand the meaning of Web content.
Q3) Briefly explain why managers should understand Web technology.
Q4) AJAX and XML are technologies that make it possible for web pages to respond to users' actions without requiring the entire page to reload.
A)True
B)False
Q5) ________ is a social mention metric that measures the likelihood that a particular topic is being discussed on social media platforms.
A)Strength
B)Passion
C)Sentiment
D)Reach
Q6) A bank may utilize an enterprise ________ in order to display a mortgage application from its own records,the property location on a Google map and information from county government property tax records.
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Chapter 8: Retail, e-Commerce, and Mobile Commerce Technology
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145 Verified Questions
145 Flashcards
Source URL: https://quizplus.com/quiz/39891
Sample Questions
Q1) The Foursquare app makes use of the mobile device's GPS system to determine the user's location.Foursquare can use this information to target consumers with timely and relevant promotional messages.This is an example of _____________ marketing.
Q2) Ally Bank is recognized as a leader in the online banking industry because of its use of ______________.
A)micropayments
B)free checking
C)mobile transfers
D)social media
Q3) _________ refer to the generation that will place even greater demands on retailers,expecting to use technology to accomplish all facets of the shopping experience.
A)Digital natives
B)Digital immigrants
C)Digital dependents
D)Electronic generation
Q4) B2B comprises 35 percent of e-commerce dollar volume.
A)True
B)False
10
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Chapter 9: Functional Business Systems
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151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/182629
Sample Questions
Q1) Agistix introduced Total Visibility,a new cloud-based SaaS transportation management system (TMS)that gives shippers access to data from any location at any time.
A)True
B)False
Q2) Profitability metrics for products and services can be derived from the cost accounting system.
A)True
B)False
Q3) Transportation operations do not generate a high volume of transactional data,which makes managing the data from a mobile device easy.
A)True
B)False
Q4) _________ systems support receiving activities.
A)Inbound logistics
B)Outbound logistics
C)Safety stock
D)Distribution
Q5) A weakness in a(n)_______ is a major cause of fraud.
Q6) __________ is a language for the electronic communication of business data.
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Chapter 10: Enterprise Systems
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124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/39893
Sample Questions
Q1) All of the following are enterprise social networks or platforms except ________.
A)Chatter
B)Jive
C)Oracle Social Network
D)Salesforce
Q2) According to global investment management firm Goldman Sachs,3D printing is one of the technologies that are going to creatively destroy,to some extent,traditional manufacturing.
A)True
B)False
Q3) The medical application of 3D printing to produce living tissue and organs is called 3D ______________.
A)engineering
B)reengineering
C)bioprinting
D)bionics
Q4) Automated data flows are essential to productivity improvements.
A)True
B)False
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Chapter 11: Data Visualization and Geographic Information Systems
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92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/39894
Sample Questions
Q1) Prior to using ArcGIS and geocoding,General Motors shotgunned its ads at the general public.Now,it can more accurately determine locations where people buy certain models and channel its ads specifically to those areas.
A)True
B)False
Q2) Dashboard and interactive reports are _________ tools and technologies.
A)Data analytics
B)Data integration
C)Geospatial
D)Information delivery
Q3) Dashboards and interactive reports are information delivery technologies.
A)True
B)False
Q4) GIS can create maps with multiple layers of _______.
Q5) ________ is a leading mobile reporting and data visualization app.
A)IBM SPSS Analytic Catalyst
B)Roambi Analytics
C)SAS
D)Tableau software
Page 13
Q6) Describe the functions and business value of GIS and geocoding.
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Page 14
Chapter 12: IT Strategy, Sourcing, and Strategic Technology Trends
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130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/39895
Sample Questions
Q1) _________ refers to systems development that is done by a third party or vendor.
Q2) List and explain the five industry (market)forces in Michael Porter's competitive forces model.
Q3) Given the ever-changing cloud services,it is tough to know how to design a sustainable cloud strategy.
A)True
B)False
Q4) IT strategic plans should be made within the context of the business strategy that it needs to support,which is how most companies do their IT planning.
A)True
B)False
Q5) SLAs are designed to protect the service provider,not the customer,unless the customer takes an informed and active role in the provisions and parameters.
A)True
B)False
Q6) _________ is part of the strategic planning process where a firm identifies its strengths,weaknesses,opportunities,and threats.
Q7) IT strategy needs to keep pace with ________.
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Chapter 13: Systems Development and Project Management
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/39896
Sample Questions
Q1) Which of the following is not a red flag that indicates IT project problems?
A)Project has launched without senior buy-in
B)Users have too much early involvement
C)No detailed testing plan exists
D)No detailed project plan exists
Q2) Projects are subject to unanticipated and uncontrollable events so they need to have slack built into the schedule and budget.
A)True
B)False
Q3) Which systems development methodology shows business events,who or what objects initiated the events,and how the system responds to the events?
A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model
Q4) System testing verifies that apps,interfaces,data transfers,and so on,work correctly under standard or expected conditions.
A)True
B)False
Page 16
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Chapter 14: IT Ethics, Privacy and Sustainability
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66 Verified Questions
66 Flashcards
Source URL: https://quizplus.com/quiz/39897
Sample Questions
Q1) Privacy means we have freedom of choice and control over our personal information,including what we do not want shared with or used by others
A)True
B)False
Q2) ________ occurs when the civil rights of an individual are denied or interfered with because of their membership in a particular group or class.
A)Harassment
B)Prejudice
C)Negligent hiring
D)Discrimination
Q3) Private content that uninhibited teenagers with bad judgment posted or sent cannot be made to disappear when they apply for jobs requiring security clearance or intense background checks or run for public office.
A)True
B)False
Q4) Discuss two technologies that illustrate the trend toward a people first approach to technology.
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