IT Project Management
Textbook Exam Questions
Course Introduction
IT Project Management introduces students to the principles, methodologies, and tools essential for effectively planning, executing, and overseeing information technology projects. The course covers project life cycles, risk management, resource allocation, budgeting, and quality control, while emphasizing communication, leadership, and teamwork within project environments. Through case studies and practical exercises, students learn how to apply industry-standard frameworks such as Agile and Waterfall, develop project documentation, manage stakeholder expectations, and address challenges unique to IT initiatives, preparing them for roles as successful project managers in diverse technological contexts.
Recommended Textbook Systems Analysis and Design 9th Edition by
Kenneth E. Kendall Julie E. Kendall
Available Study Resources on Quizplus
16 Chapters
1267 Verified Questions
1267 Flashcards
Source URL: https://quizplus.com/study-set/1524 Page 2
Chapter 1: Systems, Roles, and Development Methodologies
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/30163
Sample Questions
Q1) User involvement throughout the systems project is of little importance in the successful development of business information systems.
A)True
B)False
Answer: False
Q2) The first SDLC phase that the analyst enters into is that of determining information requirements for the particular users involved.
A)True
B)False
Answer: False
Q3) Object-oriented programming is the same as traditional procedural programming in that it examines objects that are part of a system.
A)True
B)False
Answer: False
Q4) What are the four values of the agile approach?
Answer: The four values of the agile approach are communication, simplicity, feedback, and courage.
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Understanding and Modeling Organizational Systems
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30171
Sample Questions
Q1) Anything external to an organization's boundaries is considered to be:
A)of little importance.
B)an environment.
C)an enterprise resource system.
D)an associative entity.
Answer: B
Q2) A use case diagram contains two symbols, the use case and the actor.
A)True
B)False
Answer: True
Q3) Which of the following symbols is not used on the context level data flow diagram?
A)rectangle with rounded corners
B)triangle
C)arrow
D)shaded corner square
Answer: B
Q4) Define openness in an organizational environment.
Answer: Openness in an organizational environment allows for free passage of resources (people, information, materials)through its boundaries.
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Project Management
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/30172
Sample Questions
Q1) Intangible costs are those that can be accurately projected by the systems analyst and the business's accounting personnel.
A)True
B)False
Answer: False
Q2) Tangible benefits are advantages measurable in ________ that accrue(s)to the organization through the use of the information system.
A)dollars
B)employee moral
C)goodwill
D)advertising
Answer: A
Q3) A feasibility study is used to gather broad data for the members of management that in turn enables them to make a decision on whether to proceed with a systems study.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Information Gathering: Interactive Methods
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30173
Sample Questions
Q1) One advantage of JAD sessions is that it isolates the user from the analysis and design process.
A)True
B)False
Q2) The halo effect is when an impression formed in one question carries into the next question.
A)True B)False
Q3) The interview is a valuable time to explore key human-computer interaction concerns.
A)True
B)False
Q4) Closed questions leave all possible response options to the respondent. A)True
B)False
Q5) The problem that occurs when respondents rate everything as average is called: A)bipolarity.
B)central tendency.
C)halo effect.
D)leniency.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Information Gathering: Unobtrusive Methods
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30174
Sample Questions
Q1) Playscript is an organized and systematic approach that demands that the analyst understand and articulate the action taken by the decision maker.
A)True
B)False
Q2) If the stratified sample is done properly, a small number of people will adequately represent the entire organization.
A)True
B)False
Q3) Corporate Web sites are not useful as an indication of organizational culture.
A)True
B)False
Q4) The simplest method of probability sampling is called ________ sampling.
A)convenience
B)systematic
C)simple random
D)purposive
Q5) STROBE is short for STRuctured OBservation of the Environment. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Agile Modeling and Prototyping
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/30175
Sample Questions
Q1) In the agile approach, ________ is determined by listening to customers and getting them to write down their stories.
A)scope
B)perspective
C)whiteboarding
D)feedback
Q2) An example of ________ prototyping is building a full-scale model of an automobile that is used in wind tunnel tests.
A)first-of-series
B)patched-up
C)nonoperational
D)selected features
Q3) A system that has all necessary features but is inefficient is an example of a ________ prototype.
A)patched-up
B)nonoperational
C)first-of-series
D)selected features
Q4) What are the four kinds of prototyping?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Using Data Flow Diagrams
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30176
Sample Questions
Q1) Which is the biggest advantage of the data flow approach over narrative explanations?
A)freedom from committing to the technical implementation of the system too early
B)further understanding of the interrelatedness of systems and subsystems
C)communicating current system knowledge of users through data flow diagrams
D)conceptual freedom found in the use of the four symbols
Q2) With a top-down approach, the diagrams move from specific to general.
A)True
B)False
Q3) An external entity is called a source or ________ of data, and is considered to be external to the study.
A)destination
B)result
C)answer
D)confusion
Q4) A clear name on a data flow diagram makes it easier to understand what the process is accomplishing.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Analyzing Systems Using Data Dictionaries
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30177
Sample Questions
Q1) A varchar data type:
A)is used to represent elements for which the analyst needs to determine the length.
B)is an element that contains a check digit.
C)is used to represent a floating point number with an indeterminate number of decimal positions..
D)is used for data that can contain any number of characters (up to the database limit).
Q2) Elements on a data flow going into or out from a data store:
A)must be created by the process linking to the data store.
B)must be base elements.
C)must be on a data flow that is input to the process that creates the output that is going to the data store.
D)must be contained by the data store.
Q3) Data about data is called metadata.
A)True
B)False
Q4) Why are structural records used?
Q5) List three of the five main ways in which to use a data dictionary.
Q6) Describe the difference between base elements and derived elements.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Process Specifications and Structured Decisions
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30178
Sample Questions
Q1) One major advantage of using decision tables over other methods is that tables help the analyst ensure completeness.
A)True
B)False
Q2) Process descriptions may exist on a form but not within a CASE tool repository.
A)True
B)False
Q3) A goal of producing process specifications is to:
A)reduce process interactions.
B)build technical specifications for a specific computer language.
C)validate the system design, including data flow diagrams and the data dictionary.
D)design computer input and output processes.
Q4) In order to use structured English, which convention is not advisable?
A)Express all logic in terms of sequential structures, decision structures, case structures, or iterations.
B)Blank a line and indent blocks of statements to show their hierarchy.
C)Use and capitalize accepted keywords such as IF, THEN.
D)Be careful when using "and" and "or."
Q5) What three advantages do decision trees have over decision tables?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Object-Oriented Systems Analysis and Design
Using Uml
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/30164
Sample Questions
Q1) Behavioral things describe how things work.
A)True
B)False
Q2) Which of the following is the main goal of the object-oriented approach?
A)maintaining systems
B)minimizing the impact of change
C)reusability
D)functional control
Q3) Partitioning on an activity diagram is shown using swimlanes.
A)True
B)False
Q4) Method overloading means that:
A)the same method may be defined differently in inherited classes.
B)the same method may be defined more than once in a given class.
C)the method may have parameters passed to it from more than one relating class.
D)the method may be used on different platforms, such as a server or client computer.
Q5) Objects are part of a general concept called classes.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Designing Effective Output
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/30165
Sample Questions
Q1) Which of the following is not involved in creating an app for a mobile phone or tablet?
A)brainstorming
B)preliminary screen design
C)user interface decisions
D)printing screen designs as a submission requirement
Q2) Defining a narrow range for information output in an exception report is an example of bias through:
A)graphics.
B)setting limits.
C)sorting.
D)None of the above.
Q3) Ajax uses both JavaScript and XML to obtain small amounts of data, either plain text or XML, from a server without leaving the Web page.
A)True
B)False
Q4) Style sheets allow the designer to specify Web site attributes only once.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Designing Effective Input
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/30166
Sample Questions
Q1) A tab dialogue box should have two buttons: OK and Cancel.
A)True
B)False
Q2) What gets sent to the program when a user clicks on an image map?
A)the name of the image map
B)the number of pixels (relative to the upper left-hand corner)of the cursor within the image
C)the color code of the location of the cursor
D)the x- and y-coordinates of the cursor within the image
E)the location (in pixels)from the upper left hand corner of the entire screen
Q3) Hidden fields are not visible to the viewer and can contain only a name.
A)True
B)False
Q4) An option box is used to select nonexclusive choices.
A)True
B)False
Q5) What are the four guidelines for good display design?
Q6) List five of the seven design guidelines for a Web-based fill-in form.
Q7) What are the four guidelines for good form design?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Q8) When should check boxes be used in a form? When should option buttons be used?
Chapter 13: Designing Databases
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/30167
Sample Questions
Q1) Business analytics (BA)is a term that covers the ideas of using big data along with a variety of quantitatively based analytical tools (such as statistics and predictive modeling)to answer management questions about trends and what-if questions.
A)True
B)False
Q2) A well-designed ________ can be more flexible than separate files.
A)data dictionary
B)data warehouse
C)data model
D)database
Q3) Data mining is used to verify or validate patterns that humans are able to make themselves.
A)True
B)False
Q4) What type of entity is used to represent repeating groups?
A)fundamental entity
B)associative entity
C)attributive entity
D)iterative entity
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Human-Computer Interaction
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/30168
Sample Questions
Q1) An example of a multitouch gesture is enlarging a photo on a tablet by flicking your fingers outward.
A)True
B)False
Q2) It is important that the fit among the ________, ________ and ________ all correspond.
A)user; computer; task
B)user; display; task
C)designer; computer; task
D)user; display; feedback
Q3) The over arching goal of human-computer interaction is to achieve efficiency.
A)True
B)False
Q4) One important consideration is that data are made available in different forms so that users with different ________ abilities can make sense of them.
A)technological
B)behavioral
C)psychological
D)cognitive
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Designing Accurate Data Entry
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/30169
Sample Questions
Q1) Active RFID tags are much less reliable because they depend on their own power supply, which may fail.
A)True
B)False
Q2) Accuracy is improved by better feedback.
A)True
B)False
Q3) Bar codes encode text, graphics, and data into small rectangular dots on a narrow strip of paper.
A)True
B)False
Q4) Which code is used to assign codes sequentially within a category?
A)classification codes
B)alphabetic deviation codes
C)block sequence codes
D)cipher codes
E)simple sequence codes
Q5) Coding affords the ability to distinguish between classes of items.
A)True
B)False
17
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Quality Assurance and Implementation
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/30170
Sample Questions
Q1) In a structure chart, the arrows with the empty circles are called ________, while the arrows with the filled-in circles are called control flags.
A)data-couples
B)control labels
C)data-flags
D)control modules
Q2) Define what is meant by doing a structured walkthrough.Who should be involved?
Q3) In terms of disaster recovery, what are the seven elements that need to be considered during and after a disaster?
Q4) Which of the following is not one of the seven elements to consider during and after a disaster?
A)Identify the teams responsible for managing a crisis.
B)Establish multiple communication channels among employees and consultants who are onsite.
C)Determine data replication technologies that match the organization's timetable for getting systems up and running.
D)Provide recovery solutions that include an offsite location.
E)Provide the location of the nearest insurance claims adjuster.
To view all questions and flashcards with answers, click on the resource link above. Page 18