IT Project Management
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Course Introduction
IT Project Management explores the methodologies, tools, and best practices essential for effectively planning, executing, and delivering information technology projects. The course covers project life cycles, scope management, scheduling, budgeting, resource allocation, risk analysis, and quality assurance in the context of IT. Students learn about project management frameworks such as Agile and Waterfall, and develop skills in leadership, communication, and team management. Through case studies and practical assignments, participants gain hands-on experience with project management software and learn to adapt strategies to the unique challenges of IT environments, preparing them to manage real-world technology projects successfully.
Recommended Textbook
Information Technology Project Management 8th Edition by Kathy Schwalbe
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13 Chapters
1088 Verified Questions
1088 Flashcards
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Chapter 1: Introduction to Project Management
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Sample Questions
Q1) Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?
A)Ethics
B)Civics
C)Laws
D)Politics
Answer: A
Q2) The role of a _____ is to provide direction and funding for a project.
A)project sponsor
B)project manager
C)support staff member
D)project team
Answer: A
Q3) Which of the following is true of low-end tools of the project management software?
A)They are designed for especially large projects with multiple users.
B)Their main advantage is that they have unlimited functionality.
C)They provide basic project management features.
D)They are referred to as an enterprise project management software.
Answer: C
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Page 3
Chapter 2: The Project Management and Information Technology Context
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Sample Questions
Q1) The _____ model of a systems development life cycle assumes that requirements will remain stable after they are defined.
A)spiral life cycle
B)waterfall life cycle
C)incremental build life cycle
D)RAD life cycle
Answer: B
Q2) _____refers to the degree to which departments within an organization are encouraged to coordinate with each other.
A)Member identity
B)People focus
C)Group emphasis
D)Unit integration
Answer: D
Q3) The _____ frame of an organization relates to the company's culture.
Answer: symbolic
Q4) The term _____ describes new approaches that focus on close collaboration between programming teams and business experts.
Answer: agile software development
Page 4
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Chapter 3: The Project Management Process Groups: A Case Study
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Sample Questions
Q1) The _____ provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.
A)scope statement
B)cost management plan
C)work breakdown structure
D)project charter
Answer: C
Q2) The DMAIC (Define, Measure, Analyze, Improve, and Control) methodology of the Six Sigma projects, is used to improve an existing business process.
A)True
B)False
Answer: True
Q3) Which of the following project parameters would be compatible with the use of the agile approach?
A)Projects with inexperienced and dispersed teams
B)Projects that have a fairly rigid completion date
C)Projects with clear-up front requirements
D)Projects that have more flexible scheduling
Answer: D
Page 5
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Chapter 4: Project Integration Management
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Sample Questions
Q1) Project integration management must occur just within the context of a particular project.
A)True
B)False
Q2) _____ is a technique that uses branches radiating from a core idea to structure thoughts and ideas.
Q3) The introduction or overview of a project must only include a list of definitions and acronyms.
A)True
B)False
Q4) _____ should result in improvements in project performance.
A)Corrective actions
B)Defect repairs
C)Preventive actions
D)Product acceptance plans
Q5) Information systems can help an organization support a strategy of being a low-cost producer.
A)True
B)False
Q6) What is a weighted scoring model? How is it created?
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Chapter 5: Project Scope Management
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Sample Questions
Q1) A unit of work should appear at only one place in the WBS.
A)True
B)False
Q2) A(n) _____ is a table that lists requirements, their various attributes, and the status of the requirements to ensure that all are addressed.
Q3) A(n) _____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.
A)project charter
B)business case
C)project scope statement
D)work breakdown structure
Q4) List and briefly describe five approaches for creating work breakdown structures.
Q5) The main outputs of _____are the project scope statement and updates to project documents.
Q6) Describe the process of scope verification.
Q7) _____ includes the processes involved in defining and controlling what work is or is not included in a project.
Q8) _____ is the tendency for project scope to keep getting bigger and bigger.
Page 7
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Chapter 6: Project Time Management
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Sample Questions
Q1) In project procurement management, which of the following is an output of the executing process?
A)Make-or-buy decisions
B)Statements of work
C)Source selection criteria
D)Resource calendars
Q2) A drawback of the precedence diagramming method is that it cannot be used unless dummy activities are employed.
A)True
B)False
Q3) A white diamond on a Tracking Gantt chart represents a(n) _____.
Q4) _____ is the amount of time an activity can be delayed from its early start without delaying the planned project finish date.
A)Total slack
B)Free float
C)Backward pass
D)Forward pass
Q5) Describe critical path analysis. How is the critical path calculated?
Q6) A(n) _____ Gantt chart compares planned and actual project schedule information.
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Chapter 7: Project Cost Management
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Sample Questions
Q1) A cost estimation tool which is used to allocate money into an organization's budget is known as a _____ estimate.
A)budgetary
B)definitive
C)rough order of magnitude
D)ballpark
Q2) The timeframe for a(n) _____ estimate is often three or more years prior to project completion.
Q3) _____ are revenues minus expenditures.
Q4) Spreadsheets are a common tool for cost estimating, cost budgeting, and cost control.
A)True
B)False
Q5) _____ includes the processes required to ensure that a project team completes a project within an approved budget.
A)Project scope management
B)Project quality management
C)Project time management
D)Project cost management
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Chapter 8: Project Quality Management
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Sample Questions
Q1) _____, a quality system standard is a three-part, continuous cycle of planning, controlling, and documenting quality in an organization.
A)Seven run rule
B)ISO 9000
C)Six Sigma
D)ASQ
Q2) A ____ is a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed).
A)skewed distribution
B)normal distribution
C)bimodal distribution
D)degenerate distribution
Q3) Only in-house auditors can perform quality audits.
A)True
B)False
Q4) _____ measures how much variation exists in a distribution of data.
Q5) _____ involves choosing part of a population of interest for inspection.
Q6) The _____ represents the number of units handled correctly through the process steps.
Page 10
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Chapter 9: Project Human Resource Management
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Sample Questions
Q1) Key outputs of _____ process are project staff assignments, resource calendars, and project management plan updates.
A)managing the project team
B)acquiring the project team
C)developing the project team
D)planning the human resource plan
Q2) _____ is best known for developing Theory X and Theory Y.
A)Frederick Herzberg
B)David McClelland
C)Abraham Maslow
D)Douglas McGregor
Q3) The _____ allocates work to responsible and performing organizations, teams, or individuals, depending on the desired level of detail.
Q4) Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above.
A)True
B)False
Q5) _____ is a relation of harmony, conformity, accord, or affinity and is important for communication.
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Chapter 10: Project Communications Management
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Sample Questions
Q1) An example of push communication is _____.
A)meetings
B)video conferencing C)voice mails
D)blogs
Q2) Microsoft Office Enterprise Project Management Solution has a(n) _____ tool that provides a centralized and consolidated view of programs and projects.
Q3) All meetings must have a(n) _____ and intended outcome.
Q4) Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.
A)True
B)False
Q5) Minutes must be a comprehensive report of the meeting that was scheduled.
A)True
B)False
Q6) Communication becomes simpler when you increase the number of team members.
A)True
B)False
Q7) _____ are normally provided as status reports or progress reports.
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Chapter 11: Project Risk Management
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Sample Questions
Q1) _____ analysis simulates a model's outcome many times to provide a statistical distribution of the calculated results.
A)Sensitivity
B)Systems
C)Monte Carlo
D)NPV
Q2) The risk register can be created with a simple Microsoft Word or Excel file.
A)True
B)False
Q3) _____ involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk.
A)Risk exploitation
B)Risk sharing
C)Risk enhancement
D)Risk acceptance
Q4) A risk-seeking person prefers outcomes that are more uncertain and is often willing to pay a penalty to take risks.
A)True
B)False
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) The process of choosing suppliers or sellers is known as _____.
A)source selection
B)a bid
C)WBS
D)a change order
Q2) A drawback of outsourcing is that:
A)it does not provide access to specific skills or technologies.
B)it invariably results in an increase in both fixed and recurrent costs.
C)it can make an organization become overly dependent on particular suppliers.
D)it cannot increase accountability of suppliers through a written contract.
Q3) Which of the following processes of project procurement management involves managing relationships with sellers, monitoring contract performance, and making changes as needed?
A)Closing procurements
B)Settling contracts
C)Deciding on the services to procure
D)Controlling procurements
Q4) A(n)_____ conference helps ensure that everyone has a clear, common understanding of the buyer's desired products or services.
Q5) A(n) _____ contract has the least amount of risk for the buyer.
Page 14
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Chapter 13: Project Stakeholder Management
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Sample Questions
Q1) The purpose of _____ is to identify all people or organizations affected by a project, to analyze their expectations, and to effectively engage them in project decisions throughout the life of a project.
Q2) Sensitive information can be included in the stakeholder register as very few people in the organization have access to it.
A)True
B)False
Q3) Stakeholders might change during a project due to employee turnover, partnerships, and other events.
A)True
B)False
Q4) _____ are individuals, groups, or organizations who may affect, be affected by, or perceive themselves to be affected by a decision, activity, or outcome of a project.
Q5) _____ can be classified as internal to the organization or external.
Q6) Identify and describe the four processes involved in project stakeholder management.
Q7) The project sponsor, project team and the support staff would be the _____ project stakeholders.
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