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IT Project Management explores the principles, methodologies, and tools essential for successfully planning, executing, and managing information technology projects. The course covers project lifecycle phases, including initiation, planning, execution, monitoring, control, and closure, with an emphasis on meeting performance, time, and budget objectives. Students will learn about project management frameworks, risk assessment, resource allocation, team dynamics, and communication strategies specific to IT environments. Utilizing case studies and project management software, students gain practical experience in handling real-world IT project challenges, stakeholder management, and delivering value-driven solutions.
Recommended Textbook
Project Management A Managerial Approach 10th Edition by Jack R. Meredith
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13 Chapters
683 Verified Questions
683 Flashcards
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46 Verified Questions
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Sample Questions
Q1) Earned value is based on the concept that the percentage of project completion is closely correlated with __________.
A)the number of levels in the project
B)relevance of the project
C)cost or the use of resources
D)final assembly of the output
Answer: C
Q2) The conventional project life cycle can be described as a pattern characterized by
A)parabolic progress
B)logarithmic progress
C)slow-rapid-slow progress
D)extremely slow progress
Answer: C
Q3) Which of the following is not one of the four dimensions of project success?
A)opening new opportunities for the future
B)number of people working on the project
C)impact on the customer
D)business impact on the organization
Answer: B
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Sample Questions
Q1) If the NPV for a project is < 0,it indicates that the project will __________.
A)report a profit loss
B)report a profit gain
C)fail to cover its required rate of return
D)fail to generate cash inflows
Answer: C
Q2) The two basic types of project selection models identified in the text are ________.
A)biased and unbiased
B)numeric and nonnumeric
C)active and passive
D)numeric and qualitative
Answer: B
Q3) Which of the following is not a disadvantage that favors the use of weighted scoring models?
A)Scores are relative measures
B)Easy to include too many factors
C)Can handle non-numeric criteria
D)Can only include profits in a non-numeric fashion
Answer: C
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Sample Questions
Q1) __________ result(s)when the demands made on an individual are greater than the person's ability to cope with them,particularly when the person has a high need for achievement.
A)Stress
B)Culture
C)Balance
D)Contingency plans
Answer: A
Q2) The structure of a society is determined by its __________.
A)institutions
B)wages
C)jobs
D)enemies
Answer: A
Q3) Which of the following is not a phase in the Tuckman ladder?
A)forming
B)defining
C)norming
D)mourning
Answer: D
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Q1) Partnering is an attempt to __________ the risk associated with subcontracting.
A)mitigate
B)increase
C)absorb
D)allow
Q2) Before the goals of the shareholders can be aligned with the purpose of the project,the ____________ must be identified.
A)risks
B)costs
C)stakeholders
D)quality
Q3) The authors mention three situations where the highest level of negotiating skill is required by the project manager.Which of the following is not one of them?
A)getting personnel from the functional manager
B)using subcontractors
C)changing project deliverables in midstream
D)using input from multiple functional units in developing the project mission
Q4) List and describe the three basic causes for change in projects.
Q5) List and describe the five strategies people use to deal with conflict.
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Sample Questions
Q1) Identify the statement that is not a major disadvantage of placing the project in the matrix approach.
A)The balance of power between stakeholders is delicate.
B)Balancing the demands of competing projects using shared resource pools is complicated.
C)The principle of unity of command is violated.
D)The project manager takes responsibility for managing the project.
Q2) The __________ manager is typically responsible for a number of related projects,each with its own project manager.
A)program
B)project
C)client
D)consulting
Q3) __________ engineering refers to the use of a design team that includes design and manufacturing engineers as well as staff from other relevant areas of the business.
A)Concurrent
B)Alignment
C)Matrix
D)Social
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Sample Questions
Q1) This element of the project plan,at a high-level,this covers potential problems as well as potential lucky breaks that could affect the project.
A)Schedule
B)Resources
C)Risk management plans
D)Evaluation methods
Q2) Having key stakeholders involved early in the project tends to
A)increase communication errors
B)increase project risk
C)create buy-in
D)create more problems than it is worth
Q3) Agile IT project teams are typically __________ and located at __________.
A)large,a single site
B)small,multiple sites
C)large,multiple sites
D)small,a single site
Q4) Describe the general steps recommended by the authors for designing and using the WBS.
Q5) Describe how a risk management plan is developed.
Q6) Identify four important outcomes associated with the project launch meeting.
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Q1) In risk response planning,where the goal of the project manager is to increase the probability that the opportunity will occur,the project manager must __________
A)exploit
B)share
C)enhance
D)accept
Q2) The determination of costs for a new process should utilize a __________,or operations sequence sheet,which describes the operation in which the new process would be used.
A)route sheet
B)budget sheet
C)cost estimation fld)owchart
Q3) The pattern of deviations in cost and usage used for exception reporting to management is called __________.
A)simulations
B)assumptions
C)variances
D)summaries
Q4) Describe the top-down budgeting process.
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Sample Questions
Q1) Slack is also known as __________.
A)critical path
B)scope
C)float
D)precedence
Q2) Task H has duration of 5 days,an early start of 25 days,an early finish of 30 days,a late start of 25 days,and a late finish of 30 days.There are __________ days of slack for task H.
A)0
B)5
C)10
D)20
Q3) A project has three paths and a desired completion time of 43 days.The first path has a 70 percent probability of being completed in 43 days.The second has an 85 percent probability and the third haws a 90 percent probability.What is the probability that the project will be completed on time?
A)53.55 percent
B)70 percent
C)90 percent
D)99.55 percent
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Q1) One of the problems that Goldratt observed was that if an activity has slack time,the task might become delayed until the slack is removed.This is referred to as
A)Goldratt's Law
B)Murphy's Law
C)the delay game
D)the student syndrome
Q2) Discuss some other causes of the strong optimistic bias in a project schedule.
Q3) _____ itself is always a critical resource in project management,one that is unique because it can neither be inventoried nor renewed.
A)Crashed resources
B)Labor
C)Manpower
D)Time
Q4) One cannot save __________,rather one can only spend more or less of it.
A)time
B)money
C)scope
D)risk
Q5) Describe the basic procedure for resource leveling.
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Q1) Identify some of the benefits when timely reports are delivered to the proper people by the project management information system.
Q2) The project control process should be viewed as a(n)__________,with revised plans and schedules (if warranted)following corrective actions.The project control process should run continuously until the project is completed.
A)closed loop system
B)open loop system
C)open environment
D)earned value plan
Q3) The most common mistake made when monitoring data is to gather information that is clearly related to project performance but __________.
A)is so volatile that trends cannot be detected
B)has little or no probability of changing significantly between collection periods
C)is too unusual to use
D)cannot be captured in the mechanized PMIS
Q4) Identify the main complaints associated with meetings.
Q5) List the four conventions used to aid in estimating percent completion.
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Q1) Identify some of the factors that can cause a project to require control of cost.
Q2) Postproject controls or reviews are examples of __________.
A)postcontrols
B)go / no-go decisions
C)cybernetics
D)inefficiencies
Q3) The ___________ is calculated as (actual progress / scheduled progress)× (budgeted cost / actual cost)
A)critical ratio
B)highlighted ratio
C)cybernetic ratio
D)efficiency ratio
Q4) Control is focused on three elements of a project.They are __________.
A)scope,quality,and customer satisfaction
B)performance,delivery,and cost
C)scope,cost,and time
D)cost,time,and customer satisfaction
Q5) What are the two fundamental objectives of control?
Q6) Describe the information requirements of a cybernetic controller.
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Sample Questions
Q1) __________ is a measure of the degree to which the output of a system conforms to pre-specified characteristics.
A)Scope
B)Quality
C)Cost
D)Schedule
Q2) The __________ of the audit report contains the auditor's conclusions regarding progress together with recommendations for any changes in technical approach,schedule,or budget that should be made in the remaining tasks.
A)introduction
B)current project status
C)future project status
D)risk management
Q3) Discuss the differences between a project audit and a financial audit.
Q4) Managerial audits look at __________ and their use.
A)managerial systems
B)subordinate systems
C)manual systems
D)ethical policies
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Q1) Bringing the project into the organization as a separate,ongoing entity is called
A)closure by starvation
B)closure by integration
C)closure by extinction
D)closure by addition
Q2) The process of closure is all of the following except which one?
A)Always complicated
B)Almost always inevitable
C)Never easy
D)Straight-forward
Q3) Most studies have shown that the factors associated with project success or failure
A)are similar across different industries and the various types of projects
B)are different across different industries and the various types of projects
C)are similar across different industries but different for the various types of projects
D)are different across different industries but similar for the various types of projects
Q4) Briefly describe the four fundamentally different ways to close out a project.
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