IT Project Leadership Exam
Bank
Course Introduction
IT Project Leadership explores the essential skills and strategies required to effectively lead technology projects in contemporary organizational environments. The course covers foundational principles such as project planning, team building, motivation, communication, conflict resolution, and ethical considerations unique to IT initiatives. Emphasis is placed on understanding the roles and responsibilities of an IT project leader, stakeholder management, risk assessment, and adapting leadership styles to various project scenarios. Through case studies and hands-on simulations, students will develop the ability to guide teams, foster collaboration, oversee project progress, and deliver successful technology solutions on time and within budget.
Recommended Textbook
Information Technology Project Management Revised 7th Edition by Kathy Schwalbe
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13 Chapters
1057 Verified Questions
1057 Flashcards
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Chapter 1: Introduction to Project Management
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Sample Questions
Q1) Which of the following provides certification as a Project Management Professional?
A) PMS
B) PMC
C) PMI
D) PMP
Answer: C
Q2) Team building exercises and motivation techniques are tools used in _____ management.
A) procurement
B) scope
C) human resource
D) cost
Answer: C
Q3) High-end tools in project management software have enterprise and _____ functions that summarize and combine individual project information to provide an enterprise view of all projects.
Answer: portfolio management
Q4) _____ include people, hardware, software, or other assets.
Answer: Resources
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Chapter 2: The Project Management and Information Technology Context
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Sample Questions
Q1) Project managers have the least amount of authority in a pure _____ organizational structure.
A) functional
B) project
C) matrix
D) circular
Answer: A
Q2) Which of the following best describes a kill point in the project life cycle?
A) The period of time given to managers during the feasibility phases to decide on the cost, quality, and time constraints for the project
B) A review of the status of a project at each phase of development to determine if it should be continued, redirected, or terminated
C) The point of time in the project lifecycle after which it is impossible to terminate a running project
D) The final submission of the project deliverables after which the project is terminated
Answer: B
Q3) The three spheres of systems management are business, organization, and _____.
Answer: technology
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Chapter 3: The Project Management Process Groups: a Case Study
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Sample Questions
Q1) _____ progress from initiation activities to planning activities, executing activities, monitoring and controlling activities, and closing activities.
Answer: Project management process groups
Q2) The WBS provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.
A)True
B)False
Answer: True
Q3) A(n) _____ is the person responsible for the business value of the project and for deciding what work to do and in what order when using a Scrum method.
Answer: product owner
Q4) The executing process group generally requires the most resources. A)True B)False
Answer: True
Q5) In Scrum, a(n) _____ is a useful object created by people. Answer: artifact
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Chapter 4: Project Integration Management
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Sample Questions
Q1) _____ are new requirements imposed by management, government, or some external influence.
Q2) The _____ is the minimum acceptable rate of return on an investment.
A) capitalization rate
B) internal rate of return
C) discount rate
D) required rate of return
Q3) The introduction or overview of a project must only include a list of definitions and acronyms.
A)True
B)False
Q4) A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes.
A) WBS
B) project charter
C) performance report
D) change control system
Q5) What is a weighted scoring model? How is it created?
Q6) _____ refer to chances to improve the organization.
Page 6
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Chapter 5: Project Scope Management
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Sample Questions
Q1) In the _____ approach, team members first identify as many specific tasks related to the project as possible and then aggregate the specific tasks and organize them into summary activities, or higher levels in the WBS.
A) analogy
B) bottom-up
C) top-down
D) mind mapping
Q2) _____ refers to the process of developing a working replica of the system or some aspect of the system.
A) Prototyping
B) Variance
C) Decomposition
D) Use case modeling
Q3) A(n) _____ is a table that lists requirements, their various attributes, and the status of the requirements to ensure that all are addressed.
Q4) _____ includes the processes involved in defining and controlling what work is or is not included in a project.
Q5) A work package is a task at the _____ level of the WBS.
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Chapter 6: Project Time Management
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Sample Questions
Q1) In the activity defining process, the project team should review the _____ and activity attributes with project stakeholders before moving on to the next step in project time management.
Q2) The ultimate goal of developing a realistic project schedule is to provide a basis for monitoring project progress for the _____ dimension of the project.
Q3) A similarity between the crashing technique and the fast tracking technique is that:
A) both spread out tasks over a long period of time to ensure the quality of work is maintained.
B) both invariably result in increases in total project costs.
C) both can shorten the time needed to finish a project.
D) both are network diagramming techniques used primarily to predict total project duration.
Q4) Milestones are easy to achieve and are always achieved through one main activity. A)True B)False
Q5) In a network diagram, a(n) _____ is the starting and ending point of an activity.
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Chapter 7: Project Cost Management
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Sample Questions
Q1) Which of the following is true of bottom-up estimates?
A) They are based on the actual cost of a previous, similar project.
B) They are also known as parametric estimating.
C) They are most accurate when they involve large, extensive work items.
D) They are time-intensive and expensive to develop.
Q2) If an important supplier goes out of business, management reserves can be set aside to cover the resulting costs.
A)True
B)False
Q3) _____ costing considers the total cost of ownership, or development plus support costs, for a project.
Q4) When deciding what projects to invest in or continue, one should include sunk costs. A)True
B)False
Q5) Project managers must conduct cash flow analysis to determine _____.
Q6) Analogous estimates are called activity-based costing.
A)True
B)False
Q7) Describe three tools used in developing a good cost estimate.
Page 9
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Chapter 8: Project Quality Management
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Sample Questions
Q1) Only in-house auditors can perform quality audits.
A)True
B)False
Q2) _____ correct(s) or prevent(s) further quality problems based on quality control measurements.
A) Process adjustments
B) Rework
C) Acceptance decisions
D) Decomposition
Q3) _____ is the cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range.
A) Prevention cost
B) Appraisal cost
C) Internal failure cost
D) External failure cost
Q4) The _____ means taking responsibility for failures or not meeting quality expectations.
Q5) _____ is a measure of quality control equal to 1 fault in 1 million opportunities.
Q6) The term _____ means a product can be used as it was intended.
Page 10
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Chapter 9: Project Human Resource Management
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Sample Questions
Q1) Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility.
A) Theory Z
B) Theory X
C) Theory Y
D) Theory K
Q2) A(n) _____ or draft contract often provides the basis for defining and finalizing work requirements.
Q3) A RAM is used only to assign detailed work activities.
A)True
B)False
Q4) A(n) _____ is a column chart that shows the number of resources assigned to a project over time.
A) responsibility assignment matrix
B) resource histogram
C) RACI charts
D) organizational breakdown structure
Q5) _____ is the concept that the whole is equal to more than the sum of its parts.
Q6) What are the five main types of power? Briefly describe each type.
Q7) _____ is listening with the intent to understand.
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Chapter 10: Project Communications Management
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Sample Questions
Q1) The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.
Q2) As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?
A) Call Phil in for a private meeting to appreciate his work.
B) Call a team meeting to praise Phil for his work on the project.
C) Announce Phil's accomplishment on the company Web site.
D) Have top management and the other teams in the company award Phil.
Q3) People have different personality traits that often affect their communication preferences.
A)True
B)False
Q4) The communications management plan varies with the needs of the project.
A)True
B)False
Q5) _____ often create consolidated progress reports based on the information received from team members.
Q6) All meetings must have a(n) _____ and intended outcome.
Page 12
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Chapter 11: Project Risk Management
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Sample Questions
Q1) The risk register can be created with a simple Microsoft Word or Excel file.
A)True
B)False
Q2) _____ involves accepting the consequences should a risk occur.
Q3) _____ analysis simulates a model's outcome many times to provide a statistical distribution of the calculated results.
A) Sensitivity
B) Systems
C) Monte Carlo
D) NPV
Q4) A(n) _____ is a document that contains results of various risk management processes.
Q5) Those who are _____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.
A) risk-seeking
B) risk-averse
C) risk-neutral
D) risk-indifferent
Q6) Explain decision trees and expected monetary value.
Q7) _____ are indicators or symptoms of actual risk events.
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) In project procurement management, a main output of the controlling process is a source selection criteria.
A)True
B)False
Q2) The _____ is a description of the work required for a procurement.
A) RFQ
B) RFP
C) WBS
D) SOW
Q3) The closing procurements process involves updating records to reflect final results and archiving information for future use.
A)True
B)False
Q4) Risk registers and stakeholder registers are outputs of the planning procurement process.
A)True
B)False
Q5) In procurement management, evaluation of any change should include a(n) _____ analysis.
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Chapter 13: Project Stakeholder Management
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Sample Questions
Q1) The stakeholder management plan should not be accessible to all stakeholders.
A)True
B)False
Q2) Identify and describe the four processes involved in project stakeholder management.
Q3) Sensitive information can be included in the stakeholder register as very few people in the organization have access to it.
A)True
B)False
Q4) The stakeholder management plan is always a formal document.
A)True
B)False
Q5) The project team must take corrective action if stakeholders with high interest and high power are categorized as _____.
A) resistant
B) neutral
C) supportive
D) leading
Q6) _____ can be classified as internal to the organization or external.
Page 15
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