

IT Infrastructure Practice Questions
Course Introduction
IT Infrastructure provides an in-depth exploration of the foundational components and services that support organizational information technology systems. The course covers essential topics such as hardware, software, networking, data storage, cloud computing, virtualization, and security mechanisms. Students learn about the architecture, configuration, and management of IT environments, enabling businesses to deliver reliable and scalable services. By examining real-world scenarios and industry best practices, the course prepares students to understand how IT infrastructure underpins business operations, addresses performance and security challenges, and adapts to evolving technology needs.
Recommended Textbook Guide to Operating Systems 4th Edition by Michael
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11 Chapters
541 Verified Questions
541 Flashcards
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Page 2
Palmer
Chapter 1: Operating System Theory
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Sample Questions
Q1) You want to implement a system that hosts scalable Web-based applications accessible through a Web browser. This system should be available only to your company but the resources should be made available through a third-party. What type of system should you use?
A) private cloud
B) hybrid cloud
C) public cloud
D) hosted private cloud
Answer: D
Q2) List the three types of cloud models described by Microsoft. Answer: Private cloud Hosted private cloud Public cloud
Q3) What type of computer is most likely to be used for graphical design and film design and animation?
A) supercomputer
B) high-end workstation
C) PC-class computer
D) mainframe
Answer: B
Q4) The _________ is responsible for starting an OS on a computer.
Answer: BIOS

Page 3
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Chapter 2: Popular Operating Systems
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Sample Questions
Q1) Briefly describe how DFS can make server resource access easier for users.
Answer: The Distributed File System (DFS)enables you to simplify access to shared folders on a network by setting up folders to appear as though they are accessed from only one place.This relieves users from having to know the names of several different servers to access file shares that are located on a number of servers.
Q2) The advanced firewall in Windows Vista monitors incoming communications only.
A)True
B)False
Answer: False
Q3) Which of the following will be launched automatically if Vista detects a problem while booting the system?
A) Restart Manager
B) Microsoft Update
C) Service-failure Recovery
D) Startup Repair Tool
Answer: D
Q4) Mac OS supported a peer-to-peer networking protocol called _________ until Mac OS X Snow Leopard.
Answer: AppleTalk
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Chapter 3: Operating System Hardware Components
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Sample Questions
Q1) You have found an old dusty computer in your basement that you can identify as an original IBM PC. You ask your friend if he knows what CPU was used in these computers. Which of the following represents a correct response to your question?
A) 8088
B) Pentium
C) 80286
D) Itanium
Answer: A
Q2) If your address bus is 20-bits wide,approximately how much memory can your computer address?
A) 64K bytes
B) 1024K bytes
C) 4G bits
D) 64K bits
Answer: B
Q3) List the three types of bus that you will find in every computer design. Answer: address bus data bus control bus
Q4) A computer with two or more CPUs is referred to as a ________________ computer.
Answer: multiprocessor

Page 5
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Chapter 4: File Systems
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Sample Questions
Q1) in a PC system,the partition that contains the bootable operating system
A)data fork
B)inode
C)MBR
D)active partition
E)track
F)cluster
G)high-level formatting
H)disk quota
I)volume information block
J)file attributes
Q2) Which of the following folders in a Windows file system is NOT typically located directly off the root?
A) Windows
B) Users
C) Documents
D) Program Files
Q3) Briefly discuss what block allocation is and how it is organized.
Q4) List three features of the NTFS 4 and 5 file systems that are not found in the FAT file systems.
Page 6
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Chapter 5: Installing and Upgrading Operating Systems
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Sample Questions
Q1) If you are having trouble installing an OS because it does not seem to be detecting the computer hardware,which of the following should you check to try to resolve the problem?
A) the DVD drive is compatible
B) enough RAM is installed
C) the installation media
D) the BIOS settings
Q2) Describe what you might need to do if the OS you are trying to install does not seem to be recognizing any of the devices on your computer.
Q3) List three new features available in Windows Server 2008 that make it a worthwhile upgrade from Windows Server 2003.
Q4) You are in the process of purchasing the components that you will put together for a new server that will run Windows Server 2008. You want to make sure that the components you are buying will work with the OS. What should you check before making the purchase?
Q5) The minimum memory requirement for a 64-bit Windows 7 installation is 2 GB. A)True B)False
Q6) Why is training an important consideration when upgrading to a new OS?
Page 7
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Chapter 6: Configuring Input and Output Devices
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Sample Questions
Q1) You recently purchased a new digital camera and now you want to print some of the photos you have been taking. Which type of printer are you most likely to use to print your photos?
A) ink-jet
B) laser
C) plotter
D) dot-matrix
Q2) List three input and three output devices.
Q3) the primary printer port designation on many desktop computers.Also designated line print terminal 1
A)I/O address range
B)driver signing
C)LPT1
D)print queue
E)IRQ
F)tar
G)device special file
H)pixel
I)named pipe
J)DisplayPort
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Chapter 7: Using and Configuring Storage Devices
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Sample Questions
Q1) Which of the following is true about using GPT versus MBR?
A) GPT supports fewer, but larger partitions
B) MBR is a newer method and is only supported by a few OSs
C) GPT supports larger disks than MBR
D) GPT is not supported by Windows Server 2008
Q2) a tape drive that has an erasable memory chip and has a capacity up to 1.3 TB
A)cloud storage
B)dynamic disk
C)fault tolerance
D)Light Peak
E)basic disk
F)CRCC
G)InfiniBand
H)AIT
I)terminator
J)disk geometry
Q3) Aside from price,under what circumstance might you want to use mechanical drives instead of SSDs?
Q4) What is a downside for using iSCSI for access to your NAS?
Page 9
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Chapter 8: Modem and Other Remote Communications Devices
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Sample Questions
Q1) a hardware or software feature in modems that lets a receiving modem communicate to the sending modem that it needs more time to process previously sent data
A)flow control
B)cable modem
C)synchronous communication
D)data pump
E)daemon
F)protocol
G)ADSL
H)Xon-Xoff
I)modem
J)asynchronous communication
Q2) ___________ checking is a data verification process that ensures data integrity through a system of data bit comparisons between the sending and receiving computer.
Q3) What type of signal is embedded in the data of synchronous communication lines?
Q4) What is the difference between ADSL and SDSL?
Q5) Briefly describe the role of the UART in a modem.
Q6) Name two enhancements of DOCSIS 3.0 over non-DOCSIS compliant cable modems? Page 10
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Chapter 9: Network Connectivity
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Sample Questions
Q1) You have a server on your network that your users frequently access. You don't want the server's address to change. What type of addressing method should you use?
A) APIPA
B) static
C) DHCP
D) unicast
Q2) Briefly describe a network.
Q3) a data unit sent over a network that contains source and destination,control,and error-detection information,as well as the data
A)binding
B)bridge
C)terminal
D)backbone
E)payload
F)frame
G)CIDR
H)multicast
I)APIPA
J)Ethernet
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Page 12

Chapter 10: Resource Sharing Over a Network
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Sample Questions
Q1) List three important functions provided by a directory service.
Q2) You need to specify which clients are allowed to access files on a UNIX/Linux system using NFS. What should you do?
A) configure the sharing permissions
B) edit the smb.conf file
C) edit the /etc/hosts.allow file
D) edit the /usr/nfsconfig file
Q3) Which of the following permissions should you set on a shared printer in Windows to allow a junior administrator to configure the properties of the printer?
A) Full Control
B) Manage Printers
C) Manage Documents
D) Modify
Q4) Which of the following password security options enables the server to 'remember' a user's previous passwords?
A) Minimum password length
B) Enforce password history
C) Passwords must meet complexity requirements
D) Minimum password age
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Chapter 11: Standard Operating and Maintenance
Proceedures
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Sample Questions
Q1) Describe the Windows registry.
Q2) Which of the following is NOT a good rule to follow when creating a file structure?
A) keep a manageable number of directories in the root
B) create a folder for deleted files to be stored temporarily C) keep different versions of software in their own directories
D) group files with similar security needs
Q3) What is the primary purpose of the proc directory on a Linux system?
Q4) You suspect a problem with a file that is important to one of your installed applications. You are running Windows 7 64-bit edition. You have thoroughly checked the Program Files folder and cannot find the folder that holds this application. What might be the problem?
Q5) What are two reasons for installing and leaving operating system files in the directories created by the OS instead of hiding them or using other locations?
Q6) Which software RAID levels do Windows server OSs provide?
A) RAID 0, 2, 5
B) RAID 1, 3, 5
C) RAID 0, 1, 5
D) RAID 3, 4, 5

Page 14
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