IT in Business Solved Exam Questions
Course Introduction
This course explores the strategic role of information technology (IT) in modern business environments. Students will examine how organizations leverage IT to enhance efficiency, improve decision-making, and create competitive advantages. Key topics include IT infrastructure, enterprise systems, digital transformation, cybersecurity, data analytics, and emerging technologies. Through real-world case studies and practical assignments, students will gain insights into the integration of IT solutions to solve business challenges and drive innovation in various industries.
Recommended Textbook
MIS Essentials 4th Edition by David M. Kroenke
Available Study Resources on Quizplus
14 Chapters
1118 Verified Questions
1118 Flashcards
Source URL: https://quizplus.com/study-set/1257
Chapter 1: The Importance of MIS
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/24811
Sample Questions
Q1) Because the cost of data processing,storage,and communications is essentially zero,any routine skill can and will be ________.
A) considered a nonroutine cognitive skill
B) a strong marketable skill
C) outsourced to the lowest bidder
D) sufficient to attain job security
Answer: C
Q2) Information systems should be developed only if they help achieve business strategies.
A)True
B)False Answer: True
Q3) Information systems and information technology are not the same.
A)True
B)False Answer: True
Q4) When business was stable,professionals avoided experimenting in fear of failure.
A)True
B)False Answer: True
Page 3
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Business Processes, information Systems, and Information
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/24812
Sample Questions
Q1) According to the business process modeling notation standard,solid lines between activities are called sequence flows.
A)True
B)False
Answer: True
Q2) ________ is the ratio of benefits to costs.
A) Effectiveness
B) Efficiency
C) Scalability
D) Performance rating
Answer: B
Q3) Automation moves work from the software component to the data component.
A)True
B)False
Answer: False
Q4) In an IS framework,data is considered to be a part of the computer side.
A)True
B)False
Answer: False
Page 4
To view all questions and flashcards with answers, click on the resource link above.
Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/24813
Sample Questions
Q1) Value chains exist in service-oriented companies. A)True
B)False Answer: True
Q2) Competitive strategy determines an organization's value chain. A)True
B)False
Answer: True
Q3) Availability of substitutes plays a role in determining the bargaining power of suppliers.
A)True
B)False Answer: True
Q4) Each value chain is supported by one or more business processes. A)True
B)False Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Hardware and Software
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/24814
Sample Questions
Q1) What is virtualization?
Q2) Which of the following is an example of nonvolatile memory?
A) magnetic disk
B) cache
C) main memory
D) buffer
Q3) A host operating system controls the activities of the virtual machines it hosts.
A)True
B)False
Q4) Memory is said to be ________ if contents are lost when power is off.
A) nonvolatile
B) volatile
C) random
D) swapped
Q5) Which of the following is an open-source operating system?
A) Opera
B) Windows
C) Linux
D) Mac OS
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Database Processing
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/24815
Sample Questions
Q1) Which of the following is a major problem posed by multi-user processing of a database?
A) lack of data integrity
B) software redundancy
C) lost-update problem
D) limited access to data
Q2) A ________ is a self-describing collection of integrated records.
A) datasheet
B) spreadmart
C) database
D) dataspace
Q3) In a database,columns that are keys of a different table than the one in which they reside are known as ________ keys.
A) foreign
B) discrete
C) relational
D) continuous
Q4) What are the differences between a spreadsheet and a database?
Q5) What are relational databases? What has led to the development of new nonrelational styles of database processing?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: The Cloud
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/24816
Sample Questions
Q1) What are the factors that have made cloud-based hosting advantageous?
Q2) If software licensed from others is to be installed on the cloud,licenses for replication of software must be purchased.
A)True
B)False
Q3) Cloud computing is likely to lead to an increase in the number of technology-based startups.
A)True
B)False
Q4) Which of the following is true of a VPN (virtual private network)?
A) A VPN communication is secure even though it is transmitted over the public Internet.
B) One disadvantage of a VPN is that it does not encrypt messages.
C) Remote access is difficult in case of a VPN.
D) It is a physical, private pathway over a public or shared network from the client to the server.
Q5) Explain how platform as a service (PaaS)works.
Q6) Remote action systems increase time and travel expenses.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Organizations and Information Systems
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/24817
Sample Questions
Q1) When implementing new enterprise systems in a company,process issues that may arise can be effectively resolved by ________.
A) encouraging entities at different organizational levels to create separate information systems
B) developing committees and steering groups for process management
C) bringing into the company conciliators or arbitrators to sort the issues
D) giving the responsibility of resolving issues to the company's CEO
Q2) Information silos can result in increased cost for an organization.
A)True
B)False
Q3) What are personal information systems?
Q4) Which of the following is most likely to make use of an inter-enterprise information system?
A) hospitals
B) drug salespersons
C) PRIDE systems
D) physician partnerships
Q5) CRM systems vary in the degree of functionality they provide.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Social Media Information Systems
Available Study Resources on Quizplus for this Chatper
91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/24818
Sample Questions
Q1) Social media sponsors are the companies that operate the SM sites.
A)True
B)False
Q2) A ________ is a content structure that has emerged from the processing of many user tags.
A) metalanguage
B) chrome
C) folksonomy
D) bookmark
Q3) According to McAfee,Enterprise 2.0 workers prefer to navigate content structures rather than searching for content.
A)True
B)False
Q4) ________ is the dynamic social media process of employing users to participate in product design or product redesign.
A) Social capitalization
B) Flexible product development
C) Crowdsourcing
D) Collaborative product development
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Business Intelligence Systems
Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/24819
Sample Questions
Q1) Business intelligence systems are information systems that process operational and other data to analyze past performance and to make predictions.
A)True
B)False
Q2) BigData refers to data sets that are at least a petabyte in size.
A)True
B)False
Q3) What is unsupervised data mining?
Q4) Data marts are data collections that address the needs of a particular department or functional area of a business.
A)True
B)False
Q5) In the case of ________,data miners develop models prior to conducting analyses and then apply statistical techniques to data to estimate parameters of the models.
A) pull publishing techniques
B) supervised data mining
C) push publishing techniques
D) unsupervised data mining
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Information Systems Development
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/24820
Sample Questions
Q1) Which of the following statements is true of the composition of a development team over the different phases of the systems development life cycle?
A) During conversion, the team will be heavy with database designers.
B) During requirements definition, the team will be heavy with testers and database designers.
C) During integrated testing and conversion, the team will be augmented with business users.
D) During design and implementation, the team will be augmented with business users.
Q2) In terms of software design for custom-developed programs,the development team identifies off-the-shelf products and then determines the alterations required.
A)True
B)False
Q3) What are patches and service packs?
Q4) Beta testing is the last phase of the testing process.
A)True B)False
Q5) What is a test plan?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Information Systems Management
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/24821
Sample Questions
Q1) Outsourcing has made in-house IS/IT functions obsolete.
A)True
B)False
Q2) What are the different functions in planning the use of information systems?
Q3) A ________ designs and writes computer codes.
A) technical writer
B) systems analyst
C) programmer
D) business analyst
Q4) A ________ performs a wide range of activities such as programming,testing,database design,communications and networks,project management,and so on,and is required to have an entrepreneurial attitude.
A) systems analyst
B) consultant
C) small-scale project manager
D) database administrator
Q5) What are the major functions of the information systems department?
Q6) Explain the responsibilities of information systems users.
Q7) What are the responsibilities of the technology office of a firm's IS department?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Information Security Management
Available Study Resources on Quizplus for this Chatper
93 Verified Questions
93 Flashcards
Source URL: https://quizplus.com/quiz/24822
Sample Questions
Q1) Technical safeguards include encryption and the usage of passwords.
A)True
B)False
Q2) A threat is a person or an organization that seeks to obtain or alter data illegally,without the owner's permission or knowledge.
A)True
B)False
Q3) Which of the following is an example of a data safeguard against security threats?
A) application design
B) backup and recovery
C) accountability
D) procedure design
Q4) Incident-response plans should provide centralized reporting of all security incidents.
A)True
B)False
Q5) A virus is a computer program that replicates itself.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Extension A1: Collaboration Information Systems
for Decision Making,problem Solving,and Project Management
Available Study Resources on Quizplus for this Chatper
46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/24810
Sample Questions
Q1) Which of the following is true of a structured decision?
A) There is an understood and accepted method for making such a decision.
B) A structured decision is often collaborative.
C) A structured decision refers to the nature of an underlying problem.
D) It is not a standardized decision process.
Q2) Which of the following tasks is performed during the finalizing phase of project management?
A) solve problems
B) document and report progress
C) revise budget
D) prepare archival documents
Q3) ________ decisions are those that support broad-scope,organizational issues.
A) Strategic
B) Critical
C) Operational
D) Managerial
Q4) Different people usually perceive a problem in the same way.
A)True
B)False
Q5) Explain the three primary criteria for successful collaboration. Page 15
To view all questions and flashcards with answers, click on the resource link above.
Page 16
Chapter 14: Extension A2: Collaborative Information
Systems for Student Projects
Available Study Resources on Quizplus for this Chatper
53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/24809
Sample Questions
Q1) In a ________,one group member posts an entry,an idea,a comment,or a question,and other group members respond to it later,at their convenience.
A) multiparty text chat
B) team survey
C) webinar
D) discussion forum
Q2) Version management systems provide version control.
A)True
B)False
Q3) With the minimal collaboration tool set,a participant should be able to collaborate with his team,though he will get little support from the software.
A)True
B)False
Q4) A face-to-face meeting is an example of asynchronous communication.
A)True
B)False
Q5) Videoconferencing is likely to be less intrusive than text chat.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17