IT for Business Exam Materials
Course Introduction
IT for Business explores the pivotal role of information technology in modern organizational environments, emphasizing how businesses leverage digital tools to enhance operations, decision-making, and competitiveness. The course covers foundational concepts such as information systems, enterprise resource planning, data management, cybersecurity, e-commerce, and emerging technologies. Students will analyze real-world case studies to understand how IT supports strategic objectives, drives innovation, and addresses business challenges. Through practical assignments and discussions, learners will gain insights into selecting, implementing, and managing technology solutions to support business growth and efficiency.
Recommended Textbook Technology In Action Complete 11th Edition by
Alan Evans
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17 Chapters
1122 Verified Questions
1122 Flashcards
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Page 2
Chapter 1: Using Technology to Change the World
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) ________ computing relates to recognizing and simulating human emotions.
Answer: Affective
Q2) ________ is a personal identification chip that is about the size of a grain of rice and implanted under the skin.
Answer: VeriMed
Q3) Electronic junk mail is known as ________.
Answer: spam
Q4) Affective computing ________.
A) performs calculations faster than humans
B) recognizes human fingerprints
C) speaks human language
D) recognizes and simulates human emotion
Answer: D
Q5) All of the following factors lead to greater motivation EXCEPT ________.
A) consumption
B) purpose
C) autonomy
D) mastery
Answer: A
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Chapter 2: Looking at Computers: Understanding the Parts
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) On a keyboard, Num Lock and Caps Lock are both toggle keys.
A)True
B)False
Answer: True
Q2) An SD card is an example of a(n) ________ card.
Answer: flash memory memory secure digital
Q3) External hard drives are often used to back up data that are contained on the internal hard drive.
A)True
B)False
Answer: True
Q4) The number of pixels displayed on the screen is known as ________.
A) contrast ratio
B) aspect ratio
C) brightness resolution
D) screen resolution
Answer: D
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Chapter 3: Using the Internet: Making the Most of the Webs Resources
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) The Internet was developed to ensure faster delivery of communications such as mail.
A)True
B)False
Answer: False
Q2) .jp is an example of a(n) ________.
Answer: top-level domain, country code
Q3) The web is based on the ________ Protocol.
A) Hypertext Transfer
B) Hypertext Trade
C) Hypertext Transmit
D) Hypertext Translate
Answer: A
Q4) Adobe Reader, Flash Player, and QuickTime Player are examples of software programs called ________.
A) aggregators
B) plug-ins
C) helpers
D) browsers
Answer: B
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Chapter 4: Application Software: Programs That Let You
Work and Play
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71 Verified Questions
71 Flashcards
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Sample Questions
Q1) A(n) ________ software installation enables you to decide which features you want to install on the hard drive.
A) full
B) partial
C) custom
D) upgrade
Q2) Blackboard is an example of gaming software.
A)True
B)False
Q3) Peachtree is an example of ________ software.
A) educational
B) accounting
C) course management
D) gaming
Q4) Desktop publishing software enables you to create newsletters and annual reports.
A)True
B)False
Q5) A(n) ________ version is an application that is still under development.
Q6) Microsoft's spreadsheet software is ________.
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Chapter 5:
System Software: the Operating System, Utility Programs, and File Management
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) Most smartphones use operating systems developed by ________.
A) Google and Apple
B) Apple and Microsoft
C) Microsoft and Google
D) Symbian and Apple
Q2) Which of the following is NOT a user interface?
A) command-driven
B) application programming interface (API)
C) menu-driven
D) graphical user interface (GUI)
Q3) Windows 8 uses a(n) ________ account for easy access and storage of online files.
A) iCloud
B) Chrome
C) OneDrive
D) eye OS
Q4) Windows 7's File Explorer has been replaced by Windows 8's Windows Explorer.
A)True
B)False
Q5) Linux download packages are called distributions or ________.
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Chapter 6: Understanding and Assessing Hardware:
Evaluating Your System
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71 Verified Questions
71 Flashcards
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Sample Questions
Q1) When referring to hard drives, access time is measured in ________.
A) megahertz
B) bps
C) milliseconds
D) kilobytes
Q2) A(n) ________ moves over the spinning platters to retrieve data from the hard disk.
Q3) The CPU is composed of the control unit and the ________ unit.
Q4) Hard drives have been growing in storage capacity by about 50% each year.
A)True
B)False
Q5) Windows uses a memory-management technique known as ________ to monitor which applications you frequently use and preloads them into your system memory.
A) SuperGet
B) SuperFetch
C) SuperTake
D) SuperRetrieve
B)False Page 8
Q6) Thunderbolt can carry three channels of information on the same connector. A)True
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Page 9
Chapter 7: Networking: Connecting Computing Devices
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Sample Questions
Q1) Ethernet networks are always connected using twisted-pair cable technology.
A)True
B)False
Q2) WPA stands for ________.
Q3) Which of the following is NOT used to classify network architectures?
A) Distance between nodes
B) Communication medium
C) Speed of the network
D) Protocol used to exchange data
Q4) The most popular transmission media option for wired Ethernet networks is UTP cable.
A)True
B)False
Q5) A(n) ________ network is one where each computer can communicate directly with the others, rather than having a separate device exercise central control over the entire network.
Q6) Many cities in the United States now provide a(n) ________ area network to allow Internet access to residents and tourists.
Q7) ________ are devices that transfer packets of data between two or more networks.
Page 10
Q8) SSID stands for ________.
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Sample Questions
Q1) iPhones let you add SD flash cards.
A)True
B)False
Q2) ________ allows only limited use of media that have been legally purchased.
A) Digital rights management
B) Copyright
C) Copyleft
D) Synchronizing
Q3) SMS messages are limited to a maximum of 160 words.
A)True
B)False
Q4) The Apple iPhone uses a version of Apple's ________ as its operating system.
Q5) A(n) ________ is a rule that squeezes the same audio and video information into less space.
Q6) Text messaging is also called ________.
A) text messaging system (TMS)
B) sending messages shortly (SMS)
C) short text messaging (STM)
D) short message service (SMS)
Q7) Digital camera resolution is measured in ________. Page 12
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) During the process of ________, the antivirus software records key attributes about the files on your computer and keeps these statistics in a safe place on your hard drive.
Q2) Which of the following statements about cookies is NOT true?
A) Cookies obtain your personal information by searching your hard drive.
B) Cookies are text files.
C) Cookies help companies determine the traffic flow through their website.
D) Some companies sell the personal information found in cookies to other companies.
Q3) A time bomb virus can be triggered on a certain date.
A)True
B)False
Q4) Social ________ is any technique that uses social skills to generate human interaction that entices individuals to reveal sensitive information.
A) engineering
B) theft
C) pretexting
D) pharming
Q5) A(n) ________ protects a computer against power surges.
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Chapter 10: Behind the Scenes: Software Programming
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70 Verified Questions
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Sample Questions
Q1) PROLOG is an example of a fourth-generation programming language.
A)True
B)False
Q2) ________-generation languages use symbols and commands to tell the computer what to do.
Q3) The first-generation language is ________.
A) BASIC
B) machine language
C) COBOL
D) assembly language
Q4) A(n) ________ is a visual diagram of a process that includes any decisions that are made along the way.
Q5) The acronym HTML stands for ________.
Q6) ________ breaks down a problem into a series of high-level tasks and continues to break each task into successively more detailed subtasks.
A) Object-oriented analysis
B) Top-down design
C) Bottom-up design
D) Inheritance
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Chapter 11: Behind the Scenes: Databases and Information Systems
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) A summary report provides a list of the transactions that occurred during a specified time period.
A)True
B)False
Q2) When creating a data warehouse, ________ is is the process that extracts data from source databases, reformats the data, and stores them in the warehouse.
Q3) ________ is used to ensure that data is organized most efficiently.
A) Consistency checking
B) Validation
C) Normalization
D) Range checking
Q4) A business that updates its records all at once at the end of the business day uses ________ processing.
Q5) Data staging consists of all of the following steps, EXCEPT ________.
A) transforming the data
B) mining the data
C) storing the data in a warehouse
D) extracting the data
Q6) In a database, another term for a table is a(n) ________.
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Chapter 12: Behind the Scenes: Networking and Security in the Business World
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70 Verified Questions
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Sample Questions
Q1) Data flows in both directions in a ring network.
A)True
B)False
Q2) A(n) ________ server tracks who is logging on to the network as well as which services on the network are available to each user.
A) application
B) authentication
C) dedicated
D) file
Q3) Identification badges and smart keys are examples of ________ objects that users carry to identify themselves and that allow them access to a computer system or computer facility.
Q4) A(n) ________ is an area of an intranet to which only certain external corporations or individuals have access.
Q5) The physical address assigned each network adapter is called its ________.
A) network access control (NAC)
B) physical address control (PAC)
C) network physical address (NPA)
D) media access control (MAC)
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Chapter 13: Behind the Scenes: How the Internet Works
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70 Flashcards
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Sample Questions
Q1) MIME stands for ________.
Q2) ________ defines the content in terms of the data that is being described rather than how it is to be displayed.
A) CGI
B) JavaScript
C) XML
D) HTML
Q3) When a(n) ________ address is assigned to a computer, its IP address will not change.
Q4) The tag <i> informs a browser that the text that follows the tag should be italicized.
A)True
B)False
Q5) IPV6 was needed when IPV4 ________.
A) became too old
B) was eliminated
C) no longer had enough unique addresses
D) was revoked
Q6) SMTP stands for ________.
Q7) A(n) ________ links a URL to an IP address when a web page is requested.
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Chapter 14: Tif 1: the History of the Personal Computer
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35 Verified Questions
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Sample Questions
Q1) The Turing Machine was a computer that entered the market immediately after the IBM PC.
A)True
B)False
Q2) Data on the earliest personal computers were stored on ________.
Q3) Completed in 1951, the first commercially successful electronic digital computer was the ________.
A) Turing Machine
B) UNIVAC
C) Z1
D) ENIAC
Q4) Released in 1975, the ________ computer was the first personal computer.
A) Altair
B) TRS-80
C) Apple II
D) Commodore PET
Q5) ________-generation computers used vacuum tubes.
Q6) DOS stands for ________.
Q7) Steve Jobs and Steve Wozniak are the founders of ________.
Q8) WYSIWYG stands for ________.
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Chapter 15: Tif 2: Information Technology Ethics
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Sample Questions
Q1) You can use ________ services such as Foursquare, Gowalla, and Brightkite to specifically locate friends or allow friends to locate you.
Q2) Relativism holds that moral principles are dictated by cultural tastes and customs.
A)True
B)False
Q3) ________ is an ethical system in which individual happiness is not important, and the greater good should be considered.
Q4) ________ is the theory that holds that actions that generate greater happiness are judged to be better than actions that lead to unhappiness.
A) Virtue Ethics
B) Utilitarianism
C) Relativism
D) Deontology
Q5) ________ is the right to be left alone as one pleases.
Q6) The proposed ________ Act seeks to prevent employers from demanding passwords to private sites from employees.
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20
Chapter 16: Tif 3: Under the Hood
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Sample Questions
Q1) ________boosts a CPU's performance by working on more than one instruction at the same time.
Q2) The earliest generation of electronic computers used ________ as switches.
A) transistors
B) vacuum tubes
C) microprocessors
D) integrated circuits
Q3) The hexadecimal number C represents the decimal number ________.
A) 16
B) 13
C) 12
D) 10
Q4) ________ are the most expensive, fastest memory in a computer.
Q5) Mathematical operations and comparisons are performed in the ________.
Q6) Unicode is a system for representing ________.
A) integers
B) sounds
C) colors
D) characters
Q7) The base-2 number system is also known as the ________ number system.
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Chapter 17: Tif 4: Careers in It
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Sample Questions
Q1) A(n) ________ oversees the communications infrastructure of a company.
Q2) Network administrators are sometimes called network ________.
Q3) Professional certifications are intended to provide a consistent method of measuring skill levels in specific IT areas.
A)True
B)False
Q4) The percentage of women in the IT workforce is ________%.
Q5) ________ staff the phones, conduct Internet live chats, and respond to e-mail and solve customer or employee problems.
A) Helpdesk analysts
B) Computer support technicians
C) Network administrators
D) Telecommunications technicians
Q6) Which of the following professional organizations has a strong focus on programming and systems development?
A) Association for Computing Machinery (ACM)
B) Association for Information Systems (AIS)
C) Association of Information Technology Professionals (AITP)
D) Institute of Electrical and Electronics Engineers (IEEE)
Page 22
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