IT Consulting and Analysis
Exam Practice Tests
Course Introduction
IT Consulting and Analysis explores the core concepts, methodologies, and practices involved in providing expert information technology advice to organizations. The course covers the IT consulting process, including client engagement, needs assessment, solution development, and implementation strategies. Students analyze real-world business problems, learn to evaluate and recommend IT solutions, and develop skills in project management, communication, and stakeholder management. Emphasis is placed on applying industry best practices, understanding the dynamics of the client-consultant relationship, and integrating technical knowledge with business objectives to deliver effective IT strategies and improvements.
Recommended Textbook
Systems Analysis and Design 11th Edition by Scott Tilley
Available Study Resources on Quizplus
16 Chapters
1167 Verified Questions
1167 Flashcards
Source URL: https://quizplus.com/study-set/2163 Page 2
Chapter 1: Introduction to Systems Analysis and Design
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/128411
Sample Questions
Q1) An approach that proponents believe reduces risks and speeds up software development
A)Management information system (MIS)
B)Modeling
C)Message
D)Spiral model
E)Enterprise resource planning (ERP)
F)Team leaders
G)Operational employees
H)Supply chain
I)Scalable design
J)Prototype
Answer: D
Q2) A(n) _____ is the set of beliefs, rules, traditions, values, and attitudes that define a company and influence its way of doing business.
A)corporate culture
B)team guideline
C)mission statement
D)ongoing rule-set
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Analyzing the Business Case
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/43176
Sample Questions
Q1) A _____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve.
A)trigger
B)constraint
C)query
D)key
Answer: B
Q2) The first step in evaluating feasibility is to accept and include all systems requests, even those that are not feasible.
A)True
B)False
Answer: False
Q3) Lara performs certain analyses and ensures that the company's image will not be at risk by taking this project. This is an example of _____.
A)operational feasibility
B)economic feasibility
C)technical feasibility
D)schedule feasibility
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Managing Systems Projects
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/43178
Sample Questions
Q1) _____ give the project managers an opportunity to seek input and conduct brainstorming sessions.
A)Status reports
B)Project review reports
C)Project status meetings
D)Board meetings
Answer: C
Q2) Handles the administrative responsibilities for a development team
A)Project management
B)Project coordinator
C)Project leader
D)Milestone
E)Constraint
F)Weight
G)Program Evaluation Review Technique (PERT)
H)dependent
I)Concurrent tasks
J)Predecessortasks
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Requirements Modeling
Available Study Resources on Quizplus for this Chatper
98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/43180
Sample Questions
Q1) There have been some rumblings within the firm that this development project is not necessary so John and others feel it is important to explain the reason for the project at the outset. Whose name goes next to this point on the agenda?
A) His own
B) Jennifer
C) Alex
D) Tom
Q2) Supporters of neutral locations for interviews believe that it _____.
A)makes the interviewee feel comfortable during the meeting
B)gives the interviewee easy access to supporting material that might be needed
C)keeps interruptions to a minimum so people can concentrate fully
D)gives the interviewee an opportunity to take calls during the interview
Q3) Before publishing a form on the Internet or a company intranet, a systems analyst should protect it so users can change the layout or design but cannot fill it in.
A)True
B)False
Q4) The personal interview usually is the least expensive fact-finding technique.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Data and Process Modeling
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/43181
Sample Questions
Q1) A data flow diagram (DFD) does not show the external entities that provide data to the system or receive output from the system.
A)True B)False
Q2) In a data dictionary, any name other than the standard data element name is called a(n) _____.
A)clone B)cipher C)alias.
D)alias
Q3) Decision trees show the logic structure in a _____.
A)vertical form that resembles a tree with the roots at the bottom and the branches at the top
B)horizontal form that resembles a tree with the roots at the left and the branches to the right
C)vertical form that resembles a tree with the roots at the top and the branches at the bottom
D)horizontal form that resembles a tree with the roots at the right and the branches to the left
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 6: Object Modeling
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/43182
Sample Questions
Q1) Explain a class diagram. Also, explain how a class diagram is like a data flow diagram (DFD).
Q2) The same message to two different objects produces the same results.
A)True
B)False
Q3) The line from the actor to the use case is called a(n) _____.
A)association
B)aggregation
C)lifeline
D)observation
Q4) All objects within a(n) _____ share common attributes and methods.
A)catalog
B)register
C)index
D)class
Q5) A(n) _____ represents the steps in a specific business function or process.
A)relationship diagram
B)use case
C)data flow unit
D)interaction diagram
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Development Strategies
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/43183
Sample Questions
Q1) In a traditional systems development environment, security issues usually are less complex than with web-based systems, because the system operates on a private company network, rather than the Internet.
A)True
B)False
Q2) _____ is a model of software deployment where an application is hosted as a service provided to customers over the Internet.
A)Hardware as a Help
B)Software as a Service
C)Process as a Product
D)Process as a Product.
Q3) The _____ must include users, who will participate in the selection process and feel a sense of ownership in the new system.
A)development and testing team
B)evaluation and selection team
C)maintenance team
D)quality audit team
Q4) Discuss the concerns and issues related to outsourcing.
Q5) Contrast logical and physical design.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: User Interface Design
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/43184
Sample Questions
Q1) To reach prospective customers and investors, companies use a live or prerecorded _____, which is an audio or video media file distributed over the Internet.
A)netpod
B)podread
C)webOS
D)webcast
Q2) The _____, which appears at the end of a report, can include grand totals for numeric fields and other end-of-report information.
A)total field
B)report header
C)report footer
D)character field
Q3) _____ protects privacy rights and shields an organization's proprietary data from theft or unauthorized access.
A)Aesthetics
B)Interface technology
C)Ergonomics
D)Output security
To view all questions and flashcards with answers, click on the resource link above.
10
Chapter 9: Data Design
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/43185
Sample Questions
Q1) Cipher codes distinguish items by using a series of subgroups of digits.
A)True
B)False
Q2) With a _____, users provide an example of the data requested.
A)query language
B)data table
C)query by example language
D)data frame
Q3) A set of rules that avoids data inconsistency and quality problems
A)Unified Modeling Language (UML)
B)Cardinality
C)Foreign key
D)Data mining
E)Referential integrity
F)Subschema
G)Extended Binary Coded Decimal Interchange Code (EBCDIC)
H)Entity
I)Logical record
J)Logical storage
Q4) Briefly describe the seven coding methods used by companies with examples.
11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: System Architecture
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/43186
Sample Questions
Q1) In a multi-tier system, special utility software called _____ enables the tiers to communicate and pass data back and forth.
A)shareware
B)middleware
C)groupware
D)malware
Q2) Which of the following sections are included in a typical system design specification?
A)Management summary
B)Time and cost estimates
C)Processing options
D)Implementation requirements
Q3) Company-wide systems that connect one or more local area networks (LANs) or wide area networks (WANs) are called _____.
A)legacy systems
B)distributed systems
C)web-centric systems
D)mission-critical systems
Q4) List the guidelines for in-house ecommerce site development.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Managing Systems Implementation
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/43187
Sample Questions
Q1) With this kind of operation, part of the system is given to all users.
A)Training plan
B)Phased
C)Data conversion
D)Parallel
E)Release plan
F)Pseudocode
G)Operational
H)Top-down
I)Coding
Q2) Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone, e-mail, or face-to-face assistance.
A)True
B)False
Q3) The skill set required to develop documentation usually is the same as that required to develop a system.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Managing Systems Support and Security
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/43188
Sample Questions
Q1) The _____ is the configuration of a system documented at the beginning of the project and consists of all necessary system requirements and design constraints.
A)functional baseline
B)extension baseline
C)allocated baseline
D)product baseline
Q2) _____ is the overall time between a request for system activity and the delivery of the response.
A)Response time
B)Throughput time
C)Refresh rate
D)Base rate
Q3) _____, a risk control strategy, eliminates risks by adding protective safeguards.
A)Avoidance
B)Acceptance
C)Conveyance
D)Transference
To view all questions and flashcards with answers, click on the resource link above.
14
Chapter 13: Toolkit A: The Systems Analysts Toolkit
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/43173
Sample Questions
Q1) When preparing written documents, _________, as in the sentence "Tom designed the system," should be used whenever possible.
Q2) For most standard documents, Microsoft suggests writers should aim for the Flesch-Kincaid Grade Level score of _____.
A)5.0 to 6.0
B)9.0 to 10.0
C)7.0 to 8.0
D)11.0 to 12.0
Q3) In addition to face-to-face meetings, a user might have to deliver a(n)_________, possibly with two-way communication between the user and the audience.
Q4) Which of the following is a suggestion for speakers to keep in mind if they are nervous when facing an audience?
A)Neglect the environment.
B)Turn the nervousness to an advantage.
C)Use filler words and phrases.
D)Do not practice before the presentation.
Q5) In a report, the _________ section includes a clear description of the financial analysis techniques used.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Toolkit B: Case Tools
Available Study Resources on Quizplus for this Chatper
44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43175
Sample Questions
Q1) Application life cycle management (ALM) is a part of a broader concept known as product life cycle management (PLM).
A)True
B)False
Q2) _________ can measure past performance, help managers understand business trends, and monitor current operations.
Q3) A(n) _________ refers to the mix of software tools, methods, and physical resources that an IT team uses to create an information system.
Q4) In a fourth-generation environment that includes modern CASE tools, system developers deliver low-quality software, lengthen the timetable, and increase expense. A)True
B)False
Q5) A trend that involves powerful programming languages called fourth-generation languages (4GLs) are part of the _________.
Q6) A(n) _________, a construction tool, is a tool for designing formatted reports rapidly.
Q7) A(n) _________ is an alternative name for a data element in a repository.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Toolkit C: Financial Analysis Tools
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/43177
Sample Questions
Q1) When determining economic feasibility, a systems analyst must consider a project's benefits compared to the project's _________, which includes ongoing support and maintenance costs as well as acquisition costs.
Q2) Identify an example of direct costs.
A)Project team members' salaries
B)Power consumption costs
C)Copy machine rentals
D)Insurance expenses
Q3) Fixed costs are costs that are relatively constant and do not depend on a level of activity or effort.
A)True
B)False
Q4) Identify an example of developmental costs.
A)Ongoing training costs
B)Software purchases
C)System maintenance evaluations
D)Annual software license fees
Q5) _________ is the process of comparing the anticipated costs of an information system to the anticipated benefits.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Toolkit D: Internet Resource Tools
Available Study Resources on Quizplus for this Chatper
44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43179
Sample Questions
Q1) The _________ is a worldwide network that integrates many thousands of other networks, which in turn link millions of government, business, educational, and personal users around the globe.
Q2) When comparing search engines, it is important to know the company's policy toward allowing commercial sites to boost their ranking in a _____ arrangement. A)fee for service
B)pay for none
C)free for all
D)pay for performance
Q3) Although search engine indexes are always complete and current, they are capable of delivering only a small number of results, or hits.
A)True
B)False
Q4) _____ are tools that can apply multiple search engines simultaneously.
Q5) Social networking allows you to connect to an extended set of family, friends, and professional acquaintances.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18