IT and Business Strategy
Textbook Exam Questions
Course Introduction
This course explores the intersection of information technology (IT) and business strategy, focusing on how organizations can leverage IT to achieve competitive advantage and drive value creation. Students will examine frameworks for aligning IT initiatives with strategic business objectives, analyze case studies of successful IT-enabled business transformations, and assess the risks and challenges involved in implementing technology-driven strategies. The course also addresses emerging trends in digital innovation, data analytics, and enterprise systems, preparing students to make informed decisions on IT investments and lead strategic technology initiatives within diverse organizational contexts.
Recommended Textbook Management Information Systems 7th Edition by
Available Study Resources on Quizplus
14 Chapters
970 Verified Questions
970 Flashcards
Source URL: https://quizplus.com/study-set/2002
Ken J. Sousa Effy
Page 2
Chapter 1: Business Information Systems
Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/39757
Sample Questions
Q1) In most organizations,the chief security officer (CSO) reports to the __________.
A)chief administrative officer (CAO)
B)chief information officer (CIO)
C)chief information security officer (CISO)
D)systems executive officer (SEO)
Answer: B
Q2) A(n)__________ is a business event such as a sale,a purchase,the hiring of a new employee,and the like.
A)encryption
B)allocation
C)decryption
D)transaction
Answer: D
Q3) __________rely on models and formulas to produce concise tables or a single number that determines a decision.
Answer: Decision support systems
Q4) The computer's greatest contribution to ISs is efficient__________ .
Answer: data processing
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Strategic Uses of Information Systems
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/39758
Sample Questions
Q1) Switching costs can be explicit or implicit.
A)True
B)False
Answer: True
Q2) On the web,an example of alliances is a(n)___________ .
A)affiliate program
B)online analytical agreement
C)object-oriented program
D)progressive task agreement
Answer: A
Q3) A system can only help a company sustain competitive advantage if the company continuously modifies and enhances it,creating a(n) ___________for competitors.
A)alliance
B)bleeding edge
C)standard
D)moving target
Answer: D
Q4) Brand-name success is a perfect example of___________ .
Answer: product differentiation
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Business Functions and Supply Chains
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/39759
Sample Questions
Q1) One common use for a cash management system is to execute cash transactions in which financial institutions transfer huge amounts of money using___________ .
Answer: electronic funds transfer
EFT
electronic funds transfer (EFT)
Q2) The frequently asked questions (FAQs) pages of many companies have been replaced with options for___________ .
A)questionnaires
B)open-ended questions
C)graphical data
D)statistical survey
Answer: B
Q3) ___________help to find the populations and regions that are most likely to purchase a new product or service.
A)Geographic information systems
B)Market research systems
C)Database management systems
D)Expert systems
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Business Hardware
Available Study Resources on Quizplus for this Chatper
62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/39760
Sample Questions
Q1) Input devices,most commonly computer monitors and printers,deliver information from the computer to a person.
A)True
B)False
Q2) The CPU and primary memory are usually plugged into a circuit board in the computer case called the_________ .
A)motherboard
B)monitor
C)control unit
D)multicore processor
Q3) The_________ keyboard was originally designed to slow down typing,because early mechanical typewriters jammed when users typed too fast.
A)Dvorak
B)Ergonomic
C)AZERTY
D)QWERTY
Q4) Why do people prefer to use ergonomic keyboards for additional comfort while typing?
Q5) Identify the four basic operations a computer must handle.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Business Software
Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/39761
Sample Questions
Q1) The _________mediates applications and the computer,and controls peripheral devices.
A)operating system
B)utility system
C)multimedia software
D)application software
Q2) Operating systems are usually developed with the aid of_________ ,such as assembly languages or C.
A)4GL programming languages
B)low-level programming languages
C)high-level programming languages
D)OOP programming languages
Q3) What are the advantages of open source software over proprietary software?
Q4) The main advantage of Java and JavaScript is that the code produced,called_________ ,can be executed well regardless of the operating system the computer uses.
Q5) A compiler checks one statement at a time.
A)True
B)False
Q6) Discuss visual programming languages.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Business Networks and Telecommunications
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/39762
Sample Questions
Q1) WiMAX is a(n)_________ technology.
Q2) The _________standard was developed for devices that communicate with each other within a short range of up to 10 meters (33 feet) in the office,at home,and in motor vehicles.
A)Wi-Fi
B)Bluetooth
C)WiMAX
D)MBWA
Q3) The Wi-Fi Protected Access (WPA) and WPA2 security protocols offer encryption.
A)True
B)False
Q4) With _________,data transmitted to computers from a telephone company's switching center remains digital throughout the entire transmission.
A)digital subscriber line
B)dial-up connections
C)normal landline telephone service
D)cable modems
Q5) A(n) _________is a system of networks composed of multiple LANs or MANs that are connected across a distance of more than approximately 48 kilometers.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Databases and Data Warehouses
Available Study Resources on Quizplus for this Chatper
70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/39763
Sample Questions
Q1) What are the advantages to integrating SQL in a DBMS?
Q2) In the _________phase of transferring data from a transactional database to a data warehouse,the specialists transfer transformed files to the data warehouse.
Q3) For some business needs you must use a(n)_________ ,a combination of two or more fields that together serve as a primary key,because it is impractical to use a single field as a primary key.
Q4) _________should first be done to decide which data should be collected and how it should be organized.
A)Report modeling
B)Data structuring
C)Object structuring
D)Data modeling
Q5) A data warehouse is a large,typically relational,database that supports management decision making.
A)True
B)False
Q6) The relational database model consists of_________ which are used to contain records.
Q7) What does metadata include?
9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: The Web-Enabled Enterprise
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/39764
Sample Questions
Q1) __________,which is any form of advertising through an online search site,is regarded by businesses as highly effective.
A)Search advertising
B)Location-based advertising
C)Near-field advertising
D)Reach advertising
Q2) Organizations make proactive initiatives to keep their products from becoming a__________ ,which is any product that is sold for about the same price by a multitude of vendors in a highly competitive market,usually with a thin margin of profit.
Q3) Consumers of the final goods and services are involved in B2B trading.
A)True
B)False
Q4) The electronic bill presentment and payment allows bills to be presented automatically,directly from the companies' information systems to payers' email addresses,and therefore save labor,paper,and postage.
A)True
B)False
Q5) Discuss File Transfer Protocol.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Challenges of Global Information Systems
Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/39765
Sample Questions
Q1) Compared to the Universal Product Code (UPC),the additional bar in the ____________identifies a product's country of origin.
A)EZ code
B)GTIN-14 bar code
C)RFID code
D)EAN bar code
Q2) An unresolved challenge involved in cross-border data transfers is the____________ .
A)respect for individual privacy
B)difference in payment mechanisms
C)regulations on tariffs
D)difference in languages
Q3) The web offers opportunities not only to increase revenue but also to save on costs.
A)True
B)False
Q4) Designing a website for an international audience usually requires less planning than a national one.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Decision Support and Expert Systems
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/39766
Sample Questions
Q1) A____________ model is one that is automatically adjusted based on changing relationships among variables.
A)dynamically modified
B)constantly modified
C)fixed variable
D)static
Q2) A(n) ____________is one for which there is no algorithm to follow to reach an optimal solution.
A)unstructured discussion
B)unstructured problem
C)structured plan
D)structured report
Q3) Whenever more than one possible action is available,a(n)____________ must be made.
Q4) A(n) ____________system is used at all levels of an organization,and often by non-managerial staff.
A)enterprise resource planning
B)customer relationship management
C)supply chain management
D)decision support
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Business Intelligence and Knowledge Management
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/39767
Sample Questions
Q1) OLAP applications are usually installed on a special server that communicates with both the user's computer and the server or servers that contain a data warehouse or .
A)house databases
B)information silos
C)relational applications
D)dimensional databases
Q2) Consumers' opinions on products and services posted online are sources of knowledge from the web.
A)True
B)False
Q3) Online analytical processing (OLAP) is increasingly used by corporations to gain efficiencies.
A)True
B)False
Q4) One objective of data mining is classification: Finding whether certain facts fall into predefined groups.
A)True
B)False
Page 13
Q5) Knowledge management tools build _____ and help employees access them.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Systems Planning and Development
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/39768
Sample Questions
Q1) While the SDLC or any other waterfall approach requires users to sign off on their requirements and then wait for the system to be completed, ___________encourage users' involvement throughout the process.
A)agile methods
B)traditional methods
C)spiral methods
D)sequential methods
Q2) ___________make extensive use of iterative programming,involving users often,and keeping programmers open to modifications while the development is still under way.
A)Traditional methods
B)Agile methods
C)Incremental methods
D)Waterfall methods
Q3) ___________is an umbrella term referring to the general tone of the corporate environment.
Q4) SDLC stands for systems development life cycle.
A)True
B)False
Q5) What does a technical feasibility study entail?
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Choices in Systems Acquisition
Available Study Resources on Quizplus for this Chatper
66 Verified Questions
66 Flashcards
Source URL: https://quizplus.com/quiz/39769
Sample Questions
Q1) An organization that offers the use of software through communication lines is called a(n) __________.
Q2) Outsourcing allows a client to know exactly what the cost of its IS functions will be over the period of the contract,which is usually several years.This allows for better __________.
Q3) Many North American and European countries have outsourced development of well-defined applications to professionals in other countries,an act often referred to as__________ .
Q4) Duplication of applications is one of the major drawbacks of__________ .
A)user development
B)outsourcing
C)licensing
D)using software as a service
Q5) In the IT arena,hiring the services of another company to manage all or parts of the services that otherwise would be rendered by an IT unit of the organization is known as .
A)outsourcing
B)licensing
C)tracking
D)benchmarking
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Risks, Security, and Disaster Recovery
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/39770
Sample Questions
Q1) CIOs often cite ___________as an effective way to bring down the amount of work their subordinates must do.
A)secure sockets layer (SSL)
B)security assertion markup language (SAML)
C)mandatory access control (MAC)
D)single sign-on (SSO)
Q2) When both the sender and recipient use the same secret key,the technique is called___________ .
Q3) List common controls to protect systems from risks.
Q4) In recent years,identity theft has been more prevalent as part of phishing.
A)True
B)False
Q5) Several manufacturers of computer equipment offer individual keyboard-embedded and mouse-embedded fingerprint devices.
A)True
B)False
Q6) ___________are constraints and other restrictions imposed on a user or a system,and they can be used to secure systems against risks or to reduce damage caused to systems,applications,and data.
Page 16
To view all questions and flashcards with answers, click on the resource link above.