IT and Business Strategy
Textbook Exam Questions
Course Introduction
This course explores the vital intersection between information technology (IT) and business strategy, examining how organizations leverage technology to achieve competitive advantage and drive business goals. Students will learn how IT influences business processes, decision-making, and innovation, while also addressing challenges related to digital transformation and organizational change. Through case studies and practical examples, the course emphasizes strategic planning, alignment of IT and business objectives, and the role of emerging technologies in shaping future business landscapes.
Recommended Textbook
Using MIS 6th Edition by David Kroenke
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13 Chapters
1467 Verified Questions
1467 Flashcards
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2
Chapter 1: The Importance of MIS
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Sample Questions
Q1) The five components of information systems are symmetrical in their functions.
A)True
B)False
Answer: True
Q2) Abstract reasoning is the ability to make and manipulate models.
A)True
B)False
Answer: True
Q3) Identify how information technology differs from information systems.
A)You can buy information technology, but not information systems.
B)People are an important component of information technology, but not of information systems.
C)Information systems form a subset of information technology.
D)Unlike information systems, information technology is used for producing information.
Answer: A
Q4) Software is the most important component of an information system.
A)True
B)False Answer: False
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) The term ________ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request.
A)discussion forums
B)wikis
C)webinars
D)team surveys
Answer: D
Q2) Project data is data that is ________.
A)part of the collaboration's work product
B)used to manage a project
C)used as a pointer to task data
D)part of documents such as schedules and budgets
Answer: A
Q3) Being a skilled and persuasive presenter is extremely important for an effective collaborator.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) A group of manufacturing organizations purchases raw materials collectively to obtain better deals.This is an example of obtaining competitive advantage by
A)differentiating the industry
B)establishing standards
C)establishing alliances
D)enhancing the products
Answer: C
Q2) An inventory of raw materials is an example of a repository.
A)True
B)False
Answer: True
Q3) Most of the value in a service company is generated by inbound logistics.
A)True
B)False
Answer: False
Q4) List the primary activities in a generic value chain.
Answer: The primary activities are (1)inbound logistics, (2)operations/manufacturing, (3)outbound logistics, (4)sales and marketing, and (5)customer service.
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Chapter 4: Hardware and Software
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Sample Questions
Q1) Thin-client applications are limited by the capabilities of the ________.
A)programing language
B)browser
C)hardware
D)operating system
Q2) ________ is a term that refers to the visual overhead in a computer display.
A)Chrome
B)Charm
C)Prime
D)UX
Q3) Programs that perform business functions, such as general ledger and accounting, are known as ________.
A)application software
B)system software
C)firmware
D)operating systems
Q4) Thin-client applications are developed by professional programmers and technically oriented web developers and business professionals.
A)True
B)False
Page 6
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Chapter 5: Database Processing
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Sample Questions
Q1) A crow's foot notation would indicate the minimum cardinality of a relationship. A)True
B)False
Q2) Application programs process logic that is specific to a given business need. A)True
B)False
Q3) The rows in a database are called ________. A)records
B)tables
C)files
D)fields
Q4) A database is best described as a collection of tables which are not related to each other.
A)True
B)False
Q5) Attributes are used to describe characteristics of entities.
A)True
B)False
Q6) Describe a DBMS and its functions.List some of the popular DBMS softwares.
Q7) Describe the elements of a data model.Provide examples.
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Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) Which ERP vendor acquired PeopleSoft and Siebel?
A)Oracle
B)Infor
C)Epicor
D)SAP
Q2) ________ refers to a person's belief that he or she can be successful at his or her job.
A)Self-appraisal
B)Self-actualization
C)Self-efficacy
D)Self-aggrandizement
Q3) Changing the structure of a process always involves a change in resources as well, even if it is only a simple reordering of tasks.
A)True
B)False
Q4) Which of the following workgroup processes is related to operations?
A)account tracking
B)sales forecasting
C)finished-goods inventory management
D)treasury management
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) A folksonomy is content structure that has emerged from the processing of many user tags.
A)True
B)False
Q2) Define the three types of capitals listed in business literature.According to Nan Lin, how does social capital add value?
Q3) Which of the following observations is true about a hypersocial organization?
A)It uses social media in an organization-centric manner.
B)It creates relationships in which both parties perceive and gain value.
C)It is an organization that has made a transformation of thinking from tribes to market segments.
D)It is an organization that has made a transition from a dynamic process to a structured one.
Q4) According to Henk Flap, the value of social capital is determined by the number of relationships in a social network, by the strength of those relationships, and by the resources controlled by those related.
A)True
B)False
Q5) Summarize Intel's guiding principles for SM policies.
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) The three fundamental categories of BI analysis are reporting, data mining, Big data and knowledge management.
A)True
B)False
Q2) Data acquisition is the process of creating business intelligence.
A)True
B)False
Q3) Expert systems are rule-based systems that use "If ...then" rules unlike those created by decision tree analysis.
A)True
B)False
Q4) Which of the following is true about knowledge management (KM)?
A)KM restricts the free flow of ideas.
B)KM improves customer service by broadening the response time.
C)KM boosts revenues by getting products and services to market faster.
D)KM increases operational cost.
Q5) What is the objective of performing a market-basket analysis?
Q6) What are expert systems? What are their primary disadvantages?
Q7) What are the primary benefits of knowledge management?
Q8) Define business intelligence and BI systems.
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Chapter 10: Development Processes
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Sample Questions
Q1) The ________ is a sequence of activities that determines the earliest date by which a project will be completed.
A)requirement analysis chart
B)Pareto chart
C)critical path
D)scope statement
Q2) What are the four dimensions of feasibility?
A)planning, process, technical, and schedule feasibility
B)operational, strategic, technical, and tactical feasibility
C)cost, schedule, technical, and organizational feasibility
D)schedule, process, technical, and competitive feasibility
Q3) Once a system has passed integrated testing, the organization installs the new system.Which term is used to refer to this activity?
A)beta testing
B)system conversion
C)agile development
D)system control
Q4) Name the four stages of the BPM process and summarize the activities in each.
Q5) What are the phases of the system development life-cycle?
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Chapter 11: Information Systems Management
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Sample Questions
Q1) Which of the following is a function of the steering committee for an IS department?
A)writing program code
B)imparting training
C)adapting software
D)setting IS priorities
Q2) Which of the following is a right of users of information systems?
A)installing programs and applications of their choice
B)making hardware modifications when desired
C)receiving effective training according to their requirements
D)obtaining the configuration of their choice
Q3) List the major functions of the IS department.
Q4) The responsibilities of a computer technician include ________.
A)installing software and repairing networks
B)managing and protecting databases
C)writing program documentation
D)advising the CIO on emerging technologies
Q5) What is outsourcing? Explain the management advantages of outsourcing.
Q6) Explain how the benefits of outsourcing are outweighed by its long-term costs.
Q7) Explain the risks associated with ending an outsourcing agreement.
Page 13
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Chapter 12: Information Security Management
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Sample Questions
Q1) Cookies enable an individual to access Web sites without having to sign in every time.
A)True
B)False
Q2) Drive-by sniffers monitor and intercept wireless traffic at will.
A)True
B)False
Q3) A new hire must seek out the employer's security policy if it is not discussed in new employee training.
A)True
B)False
Q4) Which of the following is an example of a sniffing technique?
A)IP spoofing
B)caches
C)ad blockers
D)adware
Q5) It is easy and economical to hold public users of Web sites accountable for security violations.
A)True
B)False
Page 14
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Chapter 13: The International Dimension
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Sample Questions
Q1) Cross-functional, integrated systems, such as ERP, solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view.However, this would require ________.
A)all processes to be located in the same geographical place
B)the company to standardize on a single language
C)backshoring processes to the home country
D)the company to customize its product offerings
Q2) To overcome challenges in international information systems, some organizations develop alternative versions of the system that support different processes in different countries.This results in ________.
A)a long-term profit preceded by short-term losses
B)standardized development rates across countries
C)system design challenges
D)a set standard for business processes that meets all requirements
Q3) Distributed database processing refers to the processing of multiple databases that reside in a single location.
A)True
B)False
Q4) How can information reduce or eliminate the bullwhip effect?
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