IT and Business Strategy
Exam Review
Course Introduction
This course explores the critical intersection between information technology (IT) and business strategy, equipping students with the skills to leverage technological advancements as a key driver of competitive advantage. Students will analyze how IT aligns with organizational goals, supports decision-making, enables innovation, and transforms business models across various industries. Topics include strategic IT planning, digital transformation, enterprise systems, IT governance, and the challenges of implementing technology-driven change. Through case studies and real-world examples, students will develop a holistic understanding of how to integrate IT capabilities with overarching business objectives to achieve sustainable growth and success.
Recommended Textbook
Management Information Systems 2nd Edition by Paige Baltzan
Available Study Resources on Quizplus 12 Chapters
1866 Verified Questions
1866 Flashcards
Source URL: https://quizplus.com/study-set/2496
Page 2
Chapter 1: Management Information Systems: Business Driven MIS
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209 Verified Questions
209 Flashcards
Source URL: https://quizplus.com/quiz/49644
Sample Questions
Q1) When reviewing Porter's value chain analysis, which of the following provides customer support after the sale of goods and services?
A)Inbound logistics.
B)Outbound logistics.
C)Operations.
D)Service.
Answer: D
Q2) Buyer power is the ability of buyers to affect the price they must pay for an item.
A)True
B)False
Answer: True
Q3) Business strategies that match _______ company competencies to opportunities result in a competitive advantage.
Answer: Core
Q4) The threat of substitute products or services is _____ when there are many alternatives to a product or service and low when there are few alternatives from which to choose.
Answer: High
Page 3
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Chapter 2: Decision and Processes: Value Driven Business
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243 Verified Questions
243 Flashcards
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Sample Questions
Q1) Business-facing processes, or back-office processes, are invisible to the external customer but essential to the effective management and operation of the business.
A)True
B)False
Answer: True
Q2) Which of the following represents business processes you would find in the human resources department?
A)Hiring employees
B)Enrolling employees in benefit plans
C)Tracking vacation and sick time
D)All of these
Answer: D
Q3) What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
A)Intelligent system
B)Artificial intelligence
C)Neural network
D)Intelligent agent
Answer: D
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Page 4
Chapter 3: Ebusiness: Electronic Business Value
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269 Verified Questions
269 Flashcards
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Sample Questions
Q1) Which of the following is not considered an advantage of a content management system?
A)Content management systems store website content.
B)Content management systems increase order-entry speed.
C)Content management systems manage website creation.
D)Content management systems allow editing and publication of information.
Answer: B
Q2) Information reach refers to the number of people a business can communicate with, on a global basis.
A)True
B)False
Answer: True
Q3) The primary objective of __________ management is to be sure that a company's knowledge of facts, sources of information, and solutions are readily available to all employees whenever it is needed.
Answer: Knowledge
Q4) Open source and sharing are both advantages and disadvantages of Business 2.0. A)True
B)False
Answer: True
Page 5
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Chapter 4: Ethics and Information Security: MIS Business
Concerns
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225 Verified Questions
225 Flashcards
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Sample Questions
Q1) What is the method or system of government for information management or control?
A)Information management
B)Information compliance
C)Information governance
D)Information ethics
Q2) Applications allowed to be placed on the corporate network, like IM software, and corporate computer equipment used for personal reason on personal networks are two areas that should be addressed by managers in which of the following company policies?
A)Information ethics policy
B)Information security policies
C)Information technology plan
D)All of these
Q3) Tokens are small electronic devices that change user passwords automatically.
A)True
B)False
Q4) There are three areas where technology can aid in the defense against attacks.The first area, which is at the people level, includes authentication and
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Chapter 5: Infrastructure: Sustainable Technologies
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161 Verified Questions
161 Flashcards
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Sample Questions
Q1) Cheap electricity is great for keeping business energy costs down, but this mean that we have to rely more on ____________ for power.
A)Cars
B)Coal
C)Gasoline
D)All of these
Q2) What is a challenge for cloud computing that could cause employee performance to decrease?
A)Limited Internet features
B)Required Internet connectivity
C)Decreased dynamic scaling
D)Decreased job stability
Q3) The three components of a sustainable MIS infrastructure include grid computing, __________ computing, and virtualized computing.
Q4) Portability determines future environmental infrastructure requirements to ensure high-quality system performance.
A)True
B)False
Q5) A _________ grid delivers electricity using two-way digital technology.
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Chapter 6: Data: Business Intelligence
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206 Verified Questions
206 Flashcards
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Sample Questions
Q1) What is a logical data structure that details the relationship among data elements using graphics or pictures?
A)Data model
B)Data element
C)Data mining tool
D)Data mart tool
Q2) Which of the following would not be considered part of the accurate characteristic of high-quality information?
A)Is the name spelled correctly?
B)Is the email address invalid?
C)Do the name and the phone values have the exact same information?
D)Is aggregate information in agreement with detailed information?
Q3) Identify the business advantages of a relational database.
Q4) Which of the following implies that information is current with respect to the business requirement?
A)Uniqueness
B)Accuracy
C)Consistency
D)Timeliness
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Chapter 7: Networks: Mobile Business
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145 Verified Questions
145 Flashcards
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Sample Questions
Q1) Which of the following is not a type of wireless network?
A)PAN
B)WLAN
C)WWAN
D)MAN
Q2) Which of the following is an example of P2P?
A)GoDaddy
B)Skype
C)Federal Communication Commission (FCC)
D)Facebook
Q3) What is a device that enables a computer to transmit and receive data?
A)Broadband
B)Modem
C)Bandwidth
D)ISP
Q4) WLANs that use wi-fi have a built-in security mechanism called wi-fi protected access (WPA), a wireless security protocol to protect wi-fi networks.
A)True
B)False
Q5) Identify the benefits of business mobility.
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Chapter 8: Enterprise Applications: Business Communications
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177 Verified Questions
177 Flashcards
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Sample Questions
Q1) Human resource components have the ability to identify employees who are likely to ________ the company.
Q2) What provides web-based self-service tools that streamline and automate the human resource department?
A)Supplier relationship management
B)Partner relationship management
C)Employee relationship management
D)None of these
Q3) What are two of the primary features of ebusiness components?
A)Eprocurement
B)Elogistics
C)Eprocurement and elogistics
D)None of these
Q4) What increases real-time information sharing among supply chain partners focusing on reducing response time to unexpected events?
A)Supply chain event management
B)Selling chain management
C)Collaborative engineering
D)Collaborative demand planning
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) A project ____________ is a formal, approved document that manages and controls project execution.
Q2) What is project scope?
A)Quantifiable criteria that must be met for the project to be considered a success
B)Products, services, or processes that are not specifically a part of the project
C)Any measurable, tangible, or verifiable outcome, result or item that is produced to complete a project or part of a project
D)The work that must be completed to deliver a product with the specified features and functions
Q3) Project milestones are any measurable, tangible, or verifiable outcome, result, or item that is produced to complete a project or part of a project.
A)True
B)False
Q4) ___________ outsourcing refers to contracting an outsourcing arrangement with a company in a nearby country.
Q5) Summarize the different software development methodologies.
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Chapter 10: Hardware and Software
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) What is a technique for documenting the entities and relationships in a database environment?
A)Entity-relationship diagram
B)Data model
C)Database
D)Relational database model
Q2) What occurs between two entities in which an instance of one entity can be related to many instances of a related entity?
A)One-to-one relationship
B)One-to-many relationship
C)Many-to-many relationship
D)Composite entity
Q3) What occurs between two entities in which an instance of one entity can be related to only one instance of a related entity?
A)One-to-one relationship
B)One-to-many relationship
C)Many-to-many relationship
D)Composite entity
Q4) ____________ expresses the specific number of instances in an entity.
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Chapter 11: Networks and Telecommunications
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) What is a client/server network?
A)Occurs when the sending computer divides a message into a number of efficiently sized units called packets, each of which contains the address of the destination computer
B)Refers to an intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
C)Refers to the geometric arrangement of the actual physical organization of the computers and other network devices) in a network
D)Refers to a model for applications in which the bulk of the back-end processing, such as performing a physical search of a database, takes place on a server, while the front-end processing, which involves communicating with the users, is handled by the clients
Q2) What is designed to connect a group of computers in close proximity to each other, such as in an office building, a school, or a home?
A)Local area network
B)Wide area network
C)Metropolitan area network
D)Peer-to-peer network
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Chapter 12: Designing Databases
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) What is system software?
A)Controls how the various technology tools work together along with the application software
B)Controls the application software and manages how the hardware devices work together
C)Provides additional functionality to the operating system
D)Is used for specific information processing needs, including payroll, customer relationship management, project management, training, and many others
Q2) What is application software?
A)Controls how the various technology tools work together along with the application software
B)Controls the application software and manages how the hardware devices work together
C)Provides additional functionality to the operating system
D)Is used for specific information processing needs, including payroll, customer relationship management, project management, training, and many others
Q3) List the common input, output, storage, and communication devices.
Q4) Describe the eight categories of computers by size.
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