IT and Business Strategy
Exam Questions
Course Introduction
IT and Business Strategy explores the critical intersection between information technology and organizational strategy, focusing on how technology can drive business value, competitive advantage, and innovation. The course covers frameworks for aligning IT initiatives with business objectives, the impact of digital transformation, and the role of IT in strategic decision-making. Students will analyze case studies on successful and failed integrations of technology in business, learn to assess IT investments in the context of enterprise goals, and develop strategic plans that incorporate emerging technologies. Through lectures, discussions, and projects, participants will gain the skills needed to evaluate IT as a key contributor to organizational success.
Recommended Textbook
MIS 9th Edition by Hossein Bidgoli
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Page 2
Chapter 1: Information Systems: An Overview
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Sample Questions
Q1) In the context of using information technologies for a competitive advantage,a top-line strategy focuses on:
A)helping different market segments achieve technological advancement.
B)improving efficiency by reducing overall costs.
C)refining operations by using latest technologies.
D)increasing revenue by selling existing products to new customers.
Answer: D
Q2) According to Michael Porter,which strategy can be followed by an organization to successfully compete in the marketplace?
A)Groupthink
B)Brainstorming
C)Simulation
D)Focus
Answer: D
Q3) Explain how banks use computers and information systems.
Answer: Answers will vary.Banks use computers and information systems for generating customers' monthly statements,running ATM machines,and for many other banking activities.
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3
Chapter 2: Computers: The Machines Behind Computing
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Q1) Codes written for one type of computer using _____ do not work on another type of computer.
A)assembly language
B)structured query language
C)a fourth-generation language
D)a fifth-generation language
Answer: A
Q2) In the context of storage measurements,a _____ is the size of a character.
A)nibble
B)decibel
C)byte
D)node
Answer: C
Q3) The _____ is the heart of a computer.
A)main memory
B)basic input / output system
C)central processing unit
D)serial port
Answer: C
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Page 4
Chapter 3: Database Systems,Data Warehouses,and Data
Marts
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Q1) Describe the features and benefits of an object-oriented database.
Answer: Answers will vary.Like object-oriented programming,an object-oriented database represents real-world entities with database objects.An object consists of attributes (characteristics describing an entity)and methods (operations or calculations)that can be performed on the object's data.For example,a real-world car can be represented by an object in the Vehicle class.Objects in this class have attributes of year,make,model,and license number,for example.You can then use methods to work with data in a Vehicle object,such as the AddVehicle method to add a car to the database.Thinking of classes as categories or types of objects can be helpful.
Q2) In the context of database marketing,when a buyer is segmented on the basis of variable psychographics,it explains _____.
A)why the buyer buys a product or service
B)who the buyer is
C)how the buyer buys a product or service
D)where the buyer is
Answer: A
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Chapter 4: Personal,Legal,Ethical,and Organizational Issues of Information Systems
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Sample Questions
Q1) _____ are small text files with unique ID tags that are embedded in a Web browser and saved on the user's hard drive.
A)Applets
B)Kernels
C)Cookies
D)Firewalls
Q2) Ergonomics experts believe that using better-designed furniture can solve many of the health problems related to computer equipment.
A)True
B)False
Q3) As a knowledge worker,while making a work-related decision,it is unnecessary to check if the decision complies with the organization's values.
A)True
B)False
Q4) Information technologies have led to job deskilling.
A)True
B)False
Q5) What are some of the causes of health issues related to information technology?
Q6) When can public information be censored?
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) Briefly explain the McCumber cube.
Q2) _____ can interfere with users' control of their computers,through such methods as installing additional software and redirecting Web browsers.
A)Keystroke loggers
B)Spyware
C)Firmware
D)Script loggers
Q3) Level 1 security protects back-end systems to ensure confidentiality,accuracy,and integrity of data.
A)True
B)False
Q4) When a computer is infected by a virus,_____.
A)the system's disk access is fast
B)system updates are recommended often
C)some programs suddenly increase in size
D)the available memory space remains constant
Q5) In the context of fault-tolerant systems,describe uninterruptible power supply (UPS).
Q6) Describe the three levels of security in a comprehensive security system.
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Q1) A network interface card (NIC)operates at the Open Systems Interconnection (OSI)model's _____ layers.
A)Presentation and Application
B)Session and Presentation
C)Network and Transport
D)Physical and Data Link
Q2) In data communication,the _____ is a packet-switching service that operates at 25 Mbps and 622 Mbps,with maximum speed of up to 10 Gbps.
A)4G network
B)Asynchronous Transfer Mode
C)3G network
D)IP multimedia subsystem
Q3) Data communication systems increase inventory costs.
A)True
B)False
Q4) Bandwidth is often expressed as _____.
A)meters per second
B)bits per second
C)amperes per second
D)moles per second
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Chapter 7: The Internet,Intranets,and Extranets
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Q1) Discuss how the Web uses hypermedia.
Q2) In the context of directories on the Web,Open Directory is an example of an automated directory.
A)True
B)False
Q3) Intranets are also called _____.
A)newsgroups
B)hotspots
C)corporate portals
D)universal resource locators
Q4) In the context of Web applications,briefly explain software distribution.
Q5) What are Google,Bing,and Ask are examples of?
A)directories
B)search engines
C)navigational tools
D)newsgroups
Q6) Discuss the different types of Digital Subscriber Line (DSL)services.
Q7) Hypermedia documents can be stored anywhere in the world.
A)True B)False
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Chapter 8: E-Commerce
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Q1) Buyline is an e-commerce Web site.It has come up with a promotional offer where buyers get a 60 percent discount on refrigerators if a minimum of 100 buyers agree to buy the product within 24 hours of the offer being announced.In this case,it is evident that BuyLine is a _____.
A)social networking site
B)group buying platform
C)peer-to-peer e-commerce platform
D)participatory e-commerce site
Q2) Which market concentrates on a specific function or business process and automates this function or process for different industries?
A)vertical
B)horizontal
C)baseline
D)sideline
Q3) Provide examples of organizational e-commerce activities that take place inside an organization.
Q4) One method of conducting voice-based e-commerce is using e-wallets.
A)True
B)False
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Chapter 9: Global Information Systems
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Q1) With an _____ outsourcing approach,an organization chooses an outsourcing firm in another country that can provide needed services and products.
A)offshore
B)online
C)onshore
D)offline
Q2) A global information system (GIS)remains unaffected irrespective of a company's size and business needs.
A)True
B)False
Q3) A _____ is an organization with assets and operations in at least one country other than its home country.
A)local company
B)transnational company
C)universal corporation
D)multinational corporation
Q4) Currency conversion is a challenge in global database development.
A)True
B)False
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Chapter 10: Building Successful Information Systems
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Q1) The_____ is an incremental development process that has less emphasis on team coding and more emphasis on limiting a project's scope.
A)The V-shaped model
B)The joint application design approach
C)Rapid prototyping
D)Agile methodology
Q2) With the _____ outsourcing approach,an organization chooses an outsourcing company in any part of the world,as long as it can provide the needed services.
A)onshore
B)nearshore
C)offshore
D)inshore
Q3) Discuss the disadvantages of outsourcing.
Q4) _____ is one of the most common cost-effectiveness analysis methods.
A)DuPont analysis
B)Joint application design
C)SWOT analysis
D)Net present value
Q5) Discuss the key features of extreme programming (XP).
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Chapter 11: Enterprise Systems
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Q1) Which component of an enterprise resource planning (ERP)system provides business-to-consumer (B2C)information related to order status and business-to-business (B2B)information related to suppliers and business partners?
A)The customer relationship management
B)The vendor integration
C)The unified database
D)The e-commerce
Q2) In the context of Internet-enabled supply chain management (SCM),which SCM activity involves bargaining and renegotiating prices and term agreements?
A)Order processing
B)Purchasing / procurement
C)Production scheduling
D)Inventory management
Q3) In real estate firms,which is considered one of the major links in the supply chain?
A)Service providers
B)Manufacturing facilities
C)Production units
D)Retailers
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13
Chapter 12: Management Support Systems
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Q1) List any eight important characteristics of an executive information system (EIS).
Q2) In the context of organizational decisions at the strategic management level,a merger involves _____ decisions.
A)pseudostructured
B)semistructured
C)unstructured
D)structured
Q3) In a decision support system (DSS),decisions about the type of file structure to be used are taken by the _____ designer.
A)technical
B)managerial
C)model
D)database
Q4) List the major components of a decision support system (DSS).
Q5) In the intelligence phase of the decision-making process,a decision maker defines criteria and generates alternatives to meet the criteria.
A)True
B)False
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Chapter 13: Intelligent Information Systems
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Q1) A _____ agent can be used to perform specific tasks for a user,such as remembering information for filling out Web forms.
A)surveillance
B)shopping
C)data-mining
D)personal
Q2) An expert system is not a good choice when a lot of human expertise is needed to tackle a problem.
A)True
B)False
Q3) The size and complexity of the human language has made developing _____ systems difficult.
A)natural-language processing
B)database management
C)human biometric
D)virtual-reality language learning
Q4) With the help of an example,explain the difference between forward chaining and backward chaining techniques used by an expert system.
Q5) Discuss the tasks that an e-mail personal agent performs.
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Chapter 14: Emerging Trends,Technologies,and Applications
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Q1) Identify the component of a virtual reality (VR)system that generates and manipulates high-quality graphics.
A)The central coordinating processor and software system
B)Visual and aural systems
C)The manual control system
D)Radio frequency identification systems
Q2) Utility computing is incompatible with the software as a service (SaaS)model.
A)True
B)False
Q3) Which statement is true of passive radio frequency identification (RFID)tags?
A)They have no internal power supply.
B)They have a shorter life expectancy than active RFID tags.
C)They do not require an antenna to absorb signals.
D)They are more reliable than active RFID tags.
Q4) In virtual environment (VR)terminology,the everyday physical world is referred to as a "micro environment."
A)True
B)False
Q6) Discuss five uses of Bluetooth technology. Page 16
Q5) How can virtual reality (VR)systems be used in architectural design?
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Page 17