IT and Business Strategies
Mock Exam
Course Introduction
This course explores the integration of information technology (IT) with core business strategies to create value and achieve competitive advantage in organizations. Students will examine how IT innovations influence business models, operational processes, and decision-making, while assessing the impact of digital transformation on organizational performance. Through case studies and practical applications, the course provides insights into aligning IT investments with strategic organizational goals, managing IT projects, and leveraging emerging technologies to address contemporary business challenges.
Recommended Textbook
MIS7 7th Edition by Hossein Bidgoli
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1124 Verified Questions 1124 Flashcards
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Chapter 1: Information Systems: an Overview
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Sample Questions
Q1) Transaction-processing systems _____.
A) involve low volumes of data
B) require extensive managerial judgment
C) involve operations that are repetitive
D) require maximum human involvement
Answer: C
Q2) _____ is understanding the role of information in generating and using business intelligence.
A) Information literacy
B) Business ability
C) Business mastery
D) Information retrieval
Answer: A
Q3) The final task in designing a management information system (MIS) is _____.
A) collecting and analyzing internal and external data for accuracy and relevancy
B) providing information in a useful format for decision-making purposes
C) clearly defining the system's objectives
D) integrating hardware and software components
Answer: B
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Page 3
Chapter 2: Computers: the Machines Behind Computing
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Sample Questions
Q1) Which of the following best defines an operating system (OS)?
A) It is a set of programs for controlling and managing computer hardware and software.
B) It is a computer and all the software for managing network resources and offering services to a network.
C) It is a collection of disk drives used for fault tolerance and is typically found in large network systems.
D) It is the main circuit board containing connectors for attaching additional boards.
Answer: A
Q2) __________are compatible with the IBM System/360 line introduced in 1965.
A) Minicomputers
B) Mainframe computers
C) Personal computers
D) Super computers
E) Select
Answer: B
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4
Chapter 3: Database Systems, Data Warehouses, and Data
Marts
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Sample Questions
Q1) A _____ is a collection of data from a variety of sources used to support decision-making applications and generate business intelligence.
A) data dictionary
B) data pattern
C) data mine
D) data warehouse
Answer: D
Q2) Static Web sites are useful for e-commerce sites that need frequent updates.
A)True
B)False
Answer: False
Q3) Which of the following statements is true of a database?
A) It allows more than one program to use the same data.
B) It comprises data that cannot be linked.
C) It consists of a segregated set of files.
D) It is a crucial tool for managing overseas subsidiaries.
Answer: A
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Page 5
Chapter 4: Personal, Legal, Ethical, and Organizational Issues of Information Systems
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Sample Questions
Q1) __________make it possible for Web sites to customize pages for users, such as an e-commerce Web site recommending items based on your past purchases.
A) Cookies
B) Trojans
C) Applets
D) Kernels
E) Select
Q2) __________is computing that promotes a sustainable environment and consumes the least amount of energy.
A) Digital computing
B) Soft computing
C) Green computing
D) Cyber computing
E) Select
Q3) One of the ways in which green computing can be achieved is by replacing meetings over computer networks with actual face-to-face meetings.
A)True
B)False
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) Which of the following statements is true of application-filtering firewalls?
A) They are less secure than packet-filtering firewalls.
B) They filter viruses less effectively than packet-filtering firewalls.
C) They filter faster than packet-filtering firewalls.
D) They are more expensive than packet-filtering firewalls.
Q2) _____ primarily control access to computers and networks and include devices for securing computers and peripherals from theft.
A) Nonbiometric security measures
B) Virtual security measures
C) Biometric security measures
D) Physical security measures
Q3) In data encryption, thehttpsin a browser address bar indicates a safe HTTP connection over _____.
A) Secure Sockets Layer
B) Transport Layer Security
C) User Datagram Protocol
D) Transmission Control Protocol
Q4) Viruses can be transmitted through a network or through e-mail attachments.
A)True
B)False
Page 7
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Sample Questions
Q1) Transmission Control Protocol operates at the _____ of the Open Systems Interconnection (OSI) model.
A) Network layer
B) Physical layer
C) Transport layer
D) Data Link layer
Q2) __________is a voice-grade transmission channel capable of transmitting a maximum of 56,000 bps.
A) Narrowband
B) Baseband
C) Broadband
D) Sideband
E) Select
Q3) Identify an advantage of centralized processing.
A) It helps in exercising tight control over system operations and applications.
B) It is highly responsive to users' needs.
C) It has the highest fault tolerance.
D) It is highly compatible with organizational growth because workstations can be added easily.
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) Google, Bing, and Ask are examples of _____.
A) directories
B) search engines
C) navigational tools
D) newsgroups
Q2) A T3 line uses two pairs of copper wires to carry up to 24 simultaneous conversations and has a transmission rate of 1.544 Mbps.
A)True
B)False
Q3) The Internet backbone is a foundation network linked with _____ that can support very high bandwidth.
A) fiber-optic cables
B) coaxial cables
C) heliax cables
D) twisted pair cables
Q4) Syndication feeds are one way of announcing the availability of a _____.
A) gigapop
B) backlink
C) podcast
D) mirror disk
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Chapter 8: E-Commerce
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Sample Questions
Q1) __________is a mix of traditional commerce and e-commerce.
A) Brick-and-mortar e-commerce
B) Click-and-brick e-commerce
C) Business-to-business e-commerce
D) Customer-to-customer e-commerce
E) Select
Q2) __________relies on text-to-speech technologies.
A) Seller-side e-commerce
B) Voice-based e-commerce
C) Traditional commerce
D) Mobile commerce
E) Select
Q3) A popular application of the__________, which is a major business-to-business (B2B) e-commerce model, is e-procurement.
A) seller-side marketplace model
B) buyer-side marketplace model
C) third-party exchange market-place model
D) trader-side marketplace model
E) Select
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Page 10
Chapter 9: Global Information Systems
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Sample Questions
Q1) In an organization with a global structure, to achieve organizational efficiency, duplicate information systems must be eliminated.
A)True
B)False
Q2) With _____ transmission, both parties in a global network are connected at the same time, as in a phone call.
A) synchronous
B) asynchronous
C) symmetric
D) asymmetric
Q3) A global information system (GIS) can be defined along two dimensions: customization and communication.
A)True
B)False
Q4) Local hardware and software vendors influence which applications a multinational company chooses.
A)True
B)False
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Page 11
Chapter 10: Building Successful Information Systems
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Sample Questions
Q1) During the__________of the systems development life cycle (SDLC), a team assesses how a system is working and takes steps to keep the system up and running.
A) planning phase
B) implementation phase
C) maintenance phase
D) design phase
E) Select
Q2) External users are normally part of a company's task force.
A)True
B)False
Q3) The systems development life cycle (SDLC) model is appropriate in situations when the problem under investigation is not well defined.
A)True
B)False
Q4) In the context of an organization's information system, external users _____.
A) refrain from providing feedback to the organization
B) include customers, contractors, and suppliers
C) typically form part of the task force
D) are the employees who use the system
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Chapter 11: Enterprise Systems
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Sample Questions
Q1) In the context of supply chain management (SCM) systems, which of the following markup languages has helped organizations use the Internet and Open electronic data interchange (EDI) perform the same function as that of traditional EDI?
A) XML
B) HTML
C) SGML
D) SML
Q2) Information management is broader in scope than knowledge management because the latter tends to focus on just explicit knowledge.
A)True
B)False
Q3) Which of the following statements is true of electronic data interchange (EDI)?
A) It uses proprietary protocols and networks.
B) It is more beneficial when there are more companies in its network.
C) When Web-based EDI is used, the process of sales forecasting is disrupted.
D) When it uses the Internet and Web protocols, the cost of transmitting documents increases.
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Chapter 12: Management Support Systems
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Sample Questions
Q1) Criteria are goals and objectives that decision makers establish to achieve certain performance levels.
A)True
B)False
Q2) In the context of organizational decisions at the tactical management level, _____ are often used in resolving conflicts between two divisions.
A) pseudostructured decisions
B) semistructured decisions
C) unstructured decisions
D) structured decisions
Q3) _____ is an area that involves unstructured decisions.
A) Record keeping
B) Sales forecasting
C) Research and development
D) Capital acquisition analysis
Q4) Real-time computer conferencing used in electronic meeting systems includes video capability.
A)True
B)False
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Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) Which of the following statements is true of personal robots?
A) They have limited mobility.
B) They have sensory capabilities.
C) They have no speech capabilities.
D) They are used mostly in the manufacturing industry.
Q2) A(n)__________is the component of an expert system that performs tasks similar to what a human expert does by explaining to end users how recommendations are derived.
A) user interface
B) explanation facility
C) inference engine
D) knowledge base
E) Select
Q3) Which of the following components of an expert system uses forward and backward chaining to manipulate a series of rules?
A) An explanation facility
B) A knowledge base
C) A user interface
D) An inference engine
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Page 15
Chapter 14: Emerging Trends, Technologies, and Applications
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Sample Questions
Q1) _____ is a cloud-computing risk that deals with how a particular type of data is to be kept separate from other data in the cloud.
A) Data transmission
B) Data abstraction
C) Data location
D) Data segregation
Q2) Which of the following is true of a cave automatic virtual environment (CAVE)?
A) It consists of white modules arranged in a grid on a black background.
B) It is developed to make computers faster and smaller, with more memory.
C) It consists of a cube-shaped room in which the walls are rear-projection screens.
D) It is environment friendly and produces green energy systems.
Q3) In a _____ cloud, a participating organization purchases and maintains the software and infrastructure itself.
A) public
B) private
C) community
D) hybrid
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