Introduction to Tourism Exam Review
Course Introduction
Introduction to Tourism offers students an engaging overview of the tourism industry, exploring its historical development, economic significance, and cultural impact worldwide. The course examines key components such as travel motivations, types of tourism, destinations, and the roles of stakeholders including governments, businesses, and local communities. Students will gain insight into tourism trends, sustainable management practices, and the challenges and opportunities facing the sector in a global context. This foundational knowledge prepares learners for further study or careers in tourism, hospitality, or related fields.
Recommended Textbook
Tourism Principles Practices Philosophies 12th Edition by Charles R. Goeldner
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20 Chapters
307 Verified Questions
307 Flashcards
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Page 2
Chapter 1: Tourism in Perspective
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22 Verified Questions
22 Flashcards
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Sample Questions
Q1) Many industry analysts predict that global tourism will:
A) almost double in the next 10 years.
B) increase modestly by year 2010.
C) probably remain about the same as in 2000 for the next decade.
D) likely slightly decrease by year 2010 due to economic recessions.
E) likely drop significantly due to increasing fuel prices.
Answer: A
Q2) A person traveling away from home for less than 24 hours is called a:
A) traveler.
B) tourist.
C) excursionist.
D) domestic traveler.
E) Any of the above is acceptable.
Answer: C
Q3) To be tourists, travelers may be:
A) traveling for business purposes.
B) traveling to set up a new business in another country.
C) studying in a university for the freshman year.
D) All of the above are tourists.
Answer: A
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Chapter 2: Tourism Through the Ages
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25 Flashcards
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Sample Questions
Q1) The first pleasure travelers were probably the:
A) Phoenicians.
B) Polynesians.
C) Romans.
D) Assyrians.
E) Hittites.
Answer: C
Q2) The earliest transient guest rooms were:
A) caravansaries.
B) inns on caravan routes.
C) parts of private dwellings.
D) churches and monasteries hospices).
E) ordinaries.
Answer: C
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Chapter 3: Career Opportunities
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6 Flashcards
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Sample Questions
Q1) Employment in the tourism sector is expected to:
A) grow at the same rate as other economic sectors.
B) grow faster than other economic sectors.
C) grow more slowly than other economic sectors.
D) decline in the near future.
Answer: B
Q2) Which of the following is NOT a job requirement for tourism?
A) people person
B) being a concern for customer's comfort needs
C) self-discipline
D) statistical skills
E) physical stamina
Answer: D
Q3) An internship provides the opportunity to:
A) learn practical skills
B) acquire valuable experience
C) develop a further understanding of a field
D) develop professionalism
E) all of the above
Answer: E
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Chapter 4: World, National, Regional, and Other Organizations
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12 Verified Questions
12 Flashcards
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Sample Questions
Q1) Which of the following statements is NOT true about the United States Travel Association USTA)?
A) USTA is the prime governmental agency in promoting tourism.
B) USTA's objective is to promote travel to and within the United States.
C) USTA has a research department that measures the economic impact of travel.
D) USTA provides a uniform voice for the segmented travel industry.
E) USTA develops programs to benefit the travel supplier and traveler.
Q2) The World Travel and Tourism Council WTTC) is:
A) a branch of the World Bank.
B) replacing the World Tourism Organization.
C) the forum of global business leaders in travel and tourism.
D) All of the above.
E) None of the above.
Q3) Which of the following is true of UNWTO?
A) It is a non-governmental organization.
B) It accelerates world understanding of the contributions of tourism.
C) Helps raise standards of living in less developed areas through tourism development.
D) All of the above.
E) b and c
Page 6
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Chapter 5: Passenger Transportation
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Sample Questions
Q1) Nationwide, the motor coach industry is characterized by:
A) having a few major carriers and not many small companies.
B) having mostly companies providing charter and tour services.
C) operating under the authority of the U.S. Department of Transportation.
D) the smaller bus companies averaging trips of 387 miles.
E) None of the above.
Q2) The U.S. Scenic byways program is:
A) found in all 50 states.
B) sponsored by each of these 50 states.
C) made up of about 14 million miles of roads.
D) averages about 19 routes per state.
E) coordinated by the U.S. Department of Transportation.
Q3) Rail passenger travel world-wide is expected to:
A) stay about the same but with perhaps a little gain.
B) grow in Europe with high-speed trains.
C) increase with the "chunnel" English channel).
D) serves a growing market in the U.S. in certain corridors.
E) b, c, and d
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Chapter 6: Hospitality and Related Services
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14 Verified Questions
14 Flashcards
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Sample Questions
Q1) The following tourism destinations are noted for higher than average hotel occupancy rates:
A) Vancouver and Toronto in Canada.
B) New York, Boston, and Philadelphia in the U.S.
C) St. Louis, Kansas City, and Omaha in the U.S.
D) Las Vegas, San Francisco, New York.
E) Bermuda, Puerto Rico, and Miami.
Q2) Hotels can be classified as:
A) 5, 4, 3, 2, and 1 star.
B) resort, city, airport, suburban, highway.
C) full service, luxury, all-suite, moderately priced limited service.
D) full service, limited service, resort suite, convention.
E) all of the above.
Q3) The American Hotel and Lodging Association is:
A) a federated association.
B) a hotel company-owned trade group.
C) mainly a promotion and marketing organization.
D) chiefly an information and educational group.
E) primarily a lobbying body in Washington, D.C.
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Page 8
Chapter 7: Organizations in the Distribution Process
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Travel agencies that have contracts with one or more airlines-those enabling them to distribute tickets at sizable discounts are called:
A) black market agencies.
B) groupers.
C) consolidators.
D) liquidators.
E) Wal-Mart.
Q2) Concerning sources of agency revenues, the following apply:
A) most of the revenue comes from a combination of car rentals and cruises.
B) cruises and tours produce the best commissions.
C) airlines are no longer a source of revenue.
D) hotel, rail, car rentals and cruises predominate.
E) none of the above is correct.
Q3) Which of the following is the most common type of travel arrangements made by agencies:
A) hotel room reservations.
B) rental car reservations.
C) making an auto trip of over 500 miles.
D) taking a cruise vacation.
E) bicycle tour reservations.
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Chapter 8: Attractions, Recreation, Entertainment, and Other
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Travelers are seeking destinations that provide a wide range of activities in which to participate while traveling on vacation. Which of the following activities do travelers regularly put at the top of their list of things to do?
A) visit national parks
B) participate in local festivals
C) visit historic sites
D) go shopping
E) go camping
Q2) How important to tourism are attractions?
A) very
B) somewhat
C) minimal
D) important only if combined with transportation
E) not at all important
Q3) Disney World lures over _________ million visitors each year.
A) 30
B) 25
C) 20
D) 17
E) 50
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Chapter 9: Motivation for Pleasure Travel
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Sample Questions
Q1) A group of visitors with a narrow range of motivation would:
A) be attracted to only one kind of destination such as Disneyland.
B) wish to visit mainly national parks.
C) be interested in a destination offering many experiences.
D) only choose a travel experience having an expert guide.
E) select a tour based on a highly specialized theme.
Q2) The Plog model of tourism motivations asserts that "allocentrics":
A) are very religious.
B) are highly adventurous.
C) prefer the familiar.
D) use aloe vera to calm their nerves when flying.
E) are bi-polar.
Q3) The Plog model of tourism motivation asserts that "psychocentrics":
A) are very religious.
B) are highly adventurous.
C) prefer the familiar.
D) require psychotic drugs when flying.
E) are bi-polar.
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Chapter 10: Cultural and International Tourism for Lifes
Enrichment
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16 Verified Questions
16 Flashcards
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Sample Questions
Q1) Anthropography is a science by which we can:
A) learn of humankind's geographic settlements on the globe.
B) study the varieties of man and their geographic distribution.
C) identify cultural achievements which are of interest to international tourists.
D) classify the varieties of races of humankind.
E) learn the origin of the human race.
Q2) Destinations seek to establish witch museums in order to:
A) recognize the contributions of outstanding witches in the destination.
B) create a difficult to replicate, unique image for the destination.
C) ensure that witches have a secure home in which to retire.
D) provide adequate storage and display for the many different kinds of witch costumes.
E) provide a retirement home for abused mothers-in-law.
Q3) Tourism:
A) offers a strong incentive for cultural development.
B) makes it virtually impossible to distinguish between countries.
C) has little effect on culture in most cases.
D) tends to dull people's appreciation of their cultural heritage.
E) has only a slight connection with culture.
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Chapter 11: Sociology of Tourism
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12 Flashcards
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Sample Questions
Q1) Social tourism may be partially defined as:
A) travel for the purpose of studying the social structure of a country.
B) travel where a local expert in your field of interest acts as your guide.
C) travel for social visits to friends or relatives.
D) travel for those with low purchasing power.
E) travel with a congenial social group of people.
Q2) The main purpose of mass tourism is:
A) social.
B) to experience novelty.
C) cultural.
D) visiting attractions.
E) c and d
Q3) The most effective contribution to international understanding arises from:
A) personal social contacts between visitors and hosts.
B) contact with waiters, bellmen, taxi drivers.
C) thorough, accurate descriptions by a tour guide.
D) attendance at local lectures, concerts, festivals.
E) engaging in "social tourism".
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13
Chapter 12: Tourism Components and Supply
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15 Flashcards
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Sample Questions
Q1) According to Travel Weekly, which of the following "Favorite Things To Do" is most favored by European-bound travelers?
A) dining at restaurants
B) shopping
C) visiting a historical site
D) visiting a small town
E) sightseeing in a city
Q2) Bungalow-type accommodations, built mainly of natural materials and to modern standards of comfort and safety, will be acceptable to:
A) budget travelers.
B) drifters.
C) individual mass tourists.
D) explorers.
E) a large segment of the market.
Q3) Why has the automobile reached such predominance in travel?
A) It is quite inexpensive.
B) It is an efficient means of transportation.
C) It is very convenient.
D) It is the fastest method between any two cities less than 300 miles apart.
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Page 14
Chapter 13: Measuring and Forecasting Demand
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Sample Questions
Q1) Tourism is the backbone of the economy of Nirvana. The industry is given top priority by the government that recognizes the high stakes involved. Given only data on annual arrivals of tourists to Nirvana, which method of projecting future demand should be recommended?
A) multiple regression
B) trend analysis
C) simple regression
D) computer simulation
E) any of the above depending on size of research budget
Q2) The best method of forecasting tourism demand is:
A) time series and secular trends.
B) Delphi and mathematical models used together.
C) gravitation models.
D) computer systems models.
E) multiple correlation regression models.
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Chapter 19: Tourism Marketing
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14 Verified Questions
14 Flashcards
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Sample Questions
Q1) The difference between a selling and a marketing approach is that:
A) marketing focuses on selling a product.
B) marketing emphasizes profits through customer satisfaction.
C) marketing emphasized promotion and personal selling.
D) the selling approach focuses first on customer needs and then on promotional activities.
E) the seller must be well compensated.
Q2) How successful are the joint promotional efforts of private industry and government?
A) rarely successful.
B) a cooperative effort is often successful.
C) one of the best plans, effective and efficient.
D) a very poor, seldom used plan.
Q3) According to the text, travel literature pieces:
A) are nice, but not very effective.
B) are good, but there are better ways to "tell the story."
C) are generally too expensive to be practical.
D) are some of the most effective forms of printed advertising.
E) are easy ways to sell travel.
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16
Chapter 14: Tourisms Economic Impact
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Sample Questions
Q1) Tourism development is usually viewed as bringing with it positive economic results. However, there are potential negative economic results to be considered. Among these negative economic results are:
A) inflationary pressure, overdependence on tourism and environmental costs.
B) overdependence on tourism, increased tax revenues, and inflationary pressure.
C) environmental costs, stimulation of local investment, and inflationary pressure.
D) inflationary pressure, high rate of savings, and environmental costs.
E) All of the above.
Q2) The "rippling" or "multiplier" effect of tourist spending ultimately:
A) widely distributes the total economic impact of tourist spending.
B) increases the economic impact of tourist spending.
C) affects the economy very little, actually.
D) has no effect on the local economy due to leakage.
Q3) Tourism from Brazil to the U.S.:
A) is an export for the U.S.
B) is an export for Brazil.
C) is an import for the U.S.
D) should not be considered either an export or an import.
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17
Chapter 15: Tourism Policy: Structure, Content and Process
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Sample Questions
Q1) The main purpose of tourism policy is to:
A) ensure maximum benefits to all the stakeholders of the destination.
B) raise the maximum in hotel taxes.
C) keep out undesirable visitors.
D) protect environmentally sensitive areas.
E) to promote the destination as a place to visit.
Q2) Types of levels of Destinations: Which of the following is least likely to be viewed as a "Tourism Destination" by potential investors?
A) a macro region, consisting of several countries e.g. Europe) or other groupings that either transcend national borders such as the European "Riviera") or reflect economic trade zones e.g. NAFTA and the Americas)
B) a nation or country
C) a province or state within a country
D) a National Park, a historic site, or memorial which is in itself insufficiently significant to attract visitors
E) a city or town
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Chapter 16: Tourism Planning, Development, and Social Consideration
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Sample Questions
Q1) Probably the biggest single deterrent to tourism development is:
A) a generally downward trend in tourism in the U.S.
B) restrictions and controls on development such as zoning.
C) the language barrier to foreign travel.
D) a lack of accommodations.
E) a lack of appreciation and enthusiasm of government and business leaders.
Q2) For an undeveloped country considering expansion of tourism, the first step should be to:
A) plan the location and number of access roads.
B) decide on the best location for needed hotels.
C) inventory their tourist attractions.
D) hire expert consultants.
E) review the likely demand.
Q3) Prior to investing in lodging enterprises, data should be gathered concerning the:
A) traveling and vacation habits of the prospective guests.
B) number of rooms to be provided.
C) services which the hotel will offer.
D) prices to be charged per room.
E) how many dining facilities should be offered.
Page 19
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Chapter 17: Tourism and the Environment
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Sample Questions
Q1) The most devastating economic results) of environmental degradation is/are:
A) stunted growth of the plant and animal life.
B) siltation of rivers and water bodies.
C) slow or non-existent regrowth of the forest.
D) lowering living standards of the indigenous people.
E) loss of interest by the potential ecotourist.
Q2) Ecotourism is:
A) environmentally friendly travel.
B) a tool for conservation.
C) ecologically responsible tourism.
D) All of the above.
E) None of the above.
Q3) Guest appeal and beauty of development is:
A) enhanced by preserving the environment.
B) diminished by an undeveloped immediate environment.
C) better by using a design in keeping with most guests' home country.
D) made more appealing by using exotic building materials.
E) a and d
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20
Chapter 18: Travel and Tourism Research
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Sample Questions
Q1) Which of the following methods of gathering primary data comes closest to real life tourism situations?
A) experimentation
B) survey
C) observation
D) personal interviews
E) use of executive judgment
Q2) Personal interviews and mail or telephone interviews are a part of the ____________ method in tourism research.
A) observational
B) survey
C) test-marketing
D) experimental
E) mechanical recorder
Q3) Which of the following is not a use of travel research?
A) to delineate significant problems for the manager
B) to aid in sales promotion
C) to create good will
D) to reduce waste
E) to take the burden of decision-making from managers
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Chapter 20: Tourisms Future
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17 Verified Questions
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Sample Questions
Q1) During the 1990s and 2000s, international tourism receipts grew at a rate:
A) faster than world trade.
B) just a bit slower than world trade.
C) about the same as world trade.
D) more than petroleum products and motor vehicles.
E) None of the above is correct.
Q2) Forecasts by UNWTO of international tourist arrivals by region in 2020 indicate that:
A) East Asia/Pacific will dominate all other regions.
B) the Americas will dominate.
C) Europe will be #1.
D) East Asia/Pacific and Europe will be about equal.
E) None of the above.
Q3) Populations of the knowledge-based developed nations will likely be most interested in:
A) people-to-people programs.
B) mass tourism.
C) foreign independent tours.
D) special interest travel.
E) domestic group tours.
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Page 22