Introduction to Project Management
Final Exam
Course Introduction
Introduction to Project Management provides students with a foundational understanding of the principles, processes, and tools involved in managing projects effectively across various industries. This course covers essential topics such as project lifecycles, scope definition, scheduling, budgeting, risk management, stakeholder communication, and teamwork. Through real-world case studies and practical exercises, students will learn how to plan, execute, monitor, and close projects to achieve organizational objectives while balancing constraints of time, cost, and resources. By the end of the course, students will be equipped with the skills necessary to participate in or lead projects with confidence and competence.
Recommended Textbook
Contemporary Project Management 3rd Edition by Timothy Kloppenborg
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15 Chapters
682 Verified Questions
682 Flashcards
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Chapter 1: Introduction to Project Management
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49 Verified Questions
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Sample Questions
Q1) A project manager in agile projects who serves and leads in a collaborative,facilitation manner is called a:
A) program manager
B) scrum master
C) sponsor
D) functional manager
Answer: B
Q2) Compare and contrast predictive,or plan-driven project life cycles with agile,or change-driven life cycles.When might each type of life cycle be appropriate?
Answer: Key concepts to be covered in the response include: In a predictive or plan-driven life cycle,the product is well understood.There is a single detailed planning phase that is completed prior to project execution. In an adaptive or change-driven project life cycle,a single detailed project plan is not completed prior to project execution.The plan is developed iteratively and incrementally.Iterations are very rapid and are fixed in time and cost.Early results lead into planning later work.
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3
Chapter 2: Project Selection and Prioritization
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Sample Questions
Q1) The document that describes why the project is needed,and may include estimated costs and benefits,is called a:
A) program management plan
B) business case
C) SWOT analysis
D) guiding principle
Answer: B
Q2) Payback period models do not consider the amount of profit that may be realized after the costs are paid.
A)True
B)False
Answer: True
Q3) There are times that certain projects must be selected regardless of any considerations such as strategic fit,profitability or probability of success.
A)True
B)False
Answer: True
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Chapter 3: Organizational Capability: Structure,Culture and
Roles
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50 Flashcards
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Sample Questions
Q1) It is generally unnecessary to have every function represented on the core team of the project,as that would make communications and scheduling of meetings more difficult.
A)True
B)False
Answer: True
Q2) When trying to understand a corporate culture,it is helpful to understand the types of power that are used.In "power cultures":
A) workers closely follow their appointed roles.
B) supervisors exert a great deal of economic and political power.
C) deference is paid to knowledge rather than authority.
D) collaboration is believed to be satisfying and stimulating.
Answer: B
Q3) Which of the following characteristics is NOT associated with a functional organization?
A) Each employee has one clear superior.
B) Resources are easily shared between departments and projects.
C) Staff are managed by a person with expertise in their area.
D) Staff are grouped by areas of specialization.
Answer: B
Page 5
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Chapter 4: Chartering Projects
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Sample Questions
Q1) The project charter should help the project team and the project sponsor to develop a common understanding of what the project is all about.All of the following items are elements of that common understanding EXCEPT:
A) understanding how the project aligns with the goals of the organization
B) understanding the detailed project schedule
C) understanding project success measures
D) understanding what is included and excluded
Q2) A background statement is often added to a project charter to help stakeholders better understand the background behind the scope overview and business case.
A)True
B)False
Q3) Project charters typically include all of the following elements EXCEPT:
A) positive and negative risks
B) project assumptions
C) detailed resource requirements
D) project constraints
Q4) Briefly discuss the importance of the project charter,and compare the roles played by the project sponsor and the project manager with respect to the preparation of this document.
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Chapter 5: Stakeholder Analysis and Communication Planning
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Sample Questions
Q1) The final item to be recorded on the project meeting minutes is an evaluation of both good and poor points from the meeting.On agile projects,this evaluation is called the ____:
A) stakeholder analysis
B) lessons learned
C) plus-delta process
D) retrospective
Q2) Contemporary project communications typically include both push methods such as blogs,and pull methods such as voice mail.
A)True
B)False
Q3) Describe how you would use the plan-do-check-act model to plan,conduct and improve project meetings.
Q4) Establishing a positive relationship with all key stakeholders early in the project helps to create a desire among those stakeholders to support the project,and builds the communications foundation for the project.
A)True
B)False
Page 7
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Chapter 6: Defining Scope and Constructing Work
Breakdown Structures WBS
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Sample Questions
Q1) Failure to include project management in the Work Breakdown Structure will increase the likelihood that the project will finish late or over budget.
A)True
B)False
Q2) Organizing the second level of the Work Breakdown Structure by major design components facilitates rolling wave planning.
A)True
B)False
Q3) Plan scope management is the process of creating a project scope statement.
A)True
B)False
Q4) The Work Breakdown Structure is normally developed by listing major deliverables and then progressively smaller ones,until the team feels that every deliverable has been identified.
A)True
B)False
Q5) What are some of the benefits of creating a Work Breakdown Structure (WBS)?
Page 8
Q6) Explain how scope is defined on agile projects.
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Chapter 7: Scheduling Activities
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Sample Questions
Q1) When developing a project schedule,total float (or slack)refers to the amount of time a schedule activity may be delayed from its early start date without delaying the project finish date.
A)True
B)False
Q2) The length of time to perform an activity is often dependent upon who will do that work.
A)True
B)False
Q3) Consider the Assembly Project depicted in Figure 7-1.Based on the information provided,what is the early start date for activity D - "Attach Modules 1 & 2"?
A) Day 0
B) Day 3
C) Day 4
D) Day 5
Q4) A mandatory dependency in a relationship that is contractually required or inherent in the nature of the work.
A)True
B)False
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Chapter 8: Resourcing Projects
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Sample Questions
Q1) A common tool project teams use is a responsibility assignment matrix (RAM).Typically,this chart will depict:
A) the date each activity will begin.
B) the duration of each activity.
C) the roles key members of the team will play on each activity.
D) organizational reporting structure
Q2) Critical Chain method was developed to address several problems that are common in organizations that use traditional project scheduling.Which of the following describes a common problem addressed by the critical chain method?
A) Many team members render overly optimistic estimates of the time it will take them to complete project activities.
B) Many team members work solely on a single task until it is complete - impeding work on other related activities.
C) Many team members tend to use all of the time available for an activity rather than completing it early.
D) Many team members work best when multi-tasking
Q3) What should a project manager's considerations be when resourcing projects?
Q4) What methods could a project manager use to resolve resource overloads?
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Page 10
Chapter 9: Budgeting Projects
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Sample Questions
Q1) Estimate cost is the process of developing an approximation of the monetary resources needed to complete project activities.
A)True
B)False
Q2) What type of cost is incurred when a project must be conducted faster than normal,and overtime for workers and / or extra charges for rapid delivery from suppliers are necessary?
A) marginal costs
B) expedited costs
C) nonrecurring costs
D) variable costs.
Q3) Which estimating technique uses an algorithm to calculate cost or duration based on historical data and other project parameters?
A) empirical estimating
B) parametric estimating
C) grass roots estimating
D) analogous estimating
Q4) Discuss how the accuracy of cost estimates becomes more precise during a project.
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Chapter 10: Project Risk Planning
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Sample Questions
Q1) Perform Quantitative Risk Analysis is the process of numerically analyzing the effect of identified risks on overall project objectives.
A)True
B)False
Q2) The process of deciding how to approach,plan and execute risk management activities for a project is known as Project Risk Absorption Methodology (PRAM).
A)True
B)False
Q3) Which of the following quantitative risk analysis techniques is used to determine which risks have the most powerful impact on the project,with results displayed in the form of a tornado diagram?
A) Failure Mode and Effects Analysis (FMEA)
B) Expected Monetary Value
C) Sensitivity Analysis
D) Simulation Techniques such as Monte Carlo Analysis
Q4) It is impossible to remove all sources of risk on a project.
A)True
B)False
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Page 12
Chapter 11: Project Quality Planning and Project Kick-Off
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Sample Questions
Q1) All of the following items contribute to developing empowered performance in an organization EXCEPT:
A) setting an expectation for managers to encourage associates to treat risk events as learning opportunities
B) accepting the fact that the project manager has total decision making authority
C) training and equipping workers so that they're willing to take risks
D) helping develop specialists who can aid anyone in the organization
Q2) Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure.
A)True
B)False
Q3) The quality management plan describes how an organization's quality policies will be implemented.
A)True
B)False
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Chapter 12: Project Supply Chain Management
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Sample Questions
Q1) One of the important factors that should influence the selection of contract type is the degree of risk for the seller and the buyer that each contract type contains.
A)True
B)False
Q2) Which of the following types of contracts involves payment to the seller for the seller's actual costs plus a fee typically representing the seller's profit?
A) fixed-price contract
B) cost-reimbursable contract
C) equitable adjustment contract
D) direct cost contract
Q3) Outputs of Plan Procurement Management include the procurement management plan and procurement statement of work.
A)True
B)False
Q4) Contract types are often associated with two broad categories: fixed-price contracts and cost-reimbursable contracts.Briefly identify the factors to consider when determining which type is most appropriate for a planned contract.
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Chapter 13: Leading and Managing Project Teams
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Sample Questions
Q1) A project manager leads by placing the demands of the parent organization and the project above the needs of the project team members.
A)True
B)False
Q2) Many conflicts on projects have multiple causes.
A)True
B)False
Q3) One important way to build team capacity is to create a desirable team identity.
A)True
B)False
Q4) Leadership within a project team should be demonstrated only by the project manager.
A)True
B)False
Q5) Which of the following is among the widely accepted project team success factors?
A) effective communication including performance feedback
B) emphasis on the quality of project deliverables,without regard to cost
C) extreme risk taking strategies to maximize project gains
D) use of coercion to resolve conflicts and problems
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Chapter 14: Determining Project Progress and Results
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Sample Questions
Q1) In a control chart,a point that occurs above the upper control limit typically means that some sort of special cause is creating the variation and requires a specific intervention.
A)True
B)False
Q2) Perform Qualitative Risk Analysis is the process of implementing risk response plans,tracking identified risks,monitoring residual risks,identifying new risks,and evaluating risk process effectiveness throughout the project.
A)True
B)False
Q3) Your most recent project performance report indicates that your cumulative Schedule Performance Index (SPI)is .85 and your cumulative Cost Performance Index (CPI)is .90.What conclusions can you draw from these performance indices? What actions might you take to address project performance based on these results?
Q4) The control quality process deals with using correct policies and convincing stakeholders that the project team is capable of producing good output.
A)True
B)False
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16
Chapter 15: Finishing the Project
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Sample Questions
Q1) Which of the following is true concerning lessons learned on a project?
A) Lessons learned can only be gathered from project team members.
B) Lessons are only identified at the end of the project after learning has occurred.
C) Lessons are the knowledge gained by team members as they perform the project.
D) Lessons learned are always provided by the customer.
Q2) Since projects are temporary in nature and the project team disbands upon completion,it is not necessary for project managers to provide ongoing support in the form of training or change management.
A)True
B)False
Q3) A project team attempting to close a project should review all of the following documents to ensure that everything promised was delivered EXCEPT:
A) the project charter
B) the stakeholder register
C) the work breakdown structure
D) the project schedule
Q4) What is "validate scope" and why is it important to the project?
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