Introduction to Management Review Questions

Course Introduction

Introduction to Management provides students with a foundational understanding of key management principles and practices that are essential for effective organizational leadership. This course explores core topics such as planning, organizing, leading, and controlling within various types of organizations, emphasizing managerial roles, decision-making processes, and communication strategies. Students will analyze real-world business scenarios and case studies to develop critical thinking and problem-solving skills, preparing them to address contemporary management challenges and opportunities in a dynamic global environment.

Recommended Textbook

Management Fundamentals Concepts Applications and Skill Development 7th Edition by Robert

Available Study Resources on Quizplus

15 Chapters

1576 Verified Questions

1576 Flashcards

Source URL: https://quizplus.com/study-set/1870 Page 2

Chapter 1: Management and Its History

Available Study Resources on Quizplus for this Chatper

114 Verified Questions

114 Flashcards

Source URL: https://quizplus.com/quiz/37306

Sample Questions

Q1) The classical theory of management focuses on all organizations whereas the behavioral theory focuses on specific types of organizations.

A)True

B)False

Answer: False

Q2) Later research supported the behavioral theory assumption that happy employees would be productive.

A)True

B)False

Answer: False

Q3) The Hawthorne effect refers to the phenomenon that just studying people affects their performance.

A)True

B)False

Answer: True

Q4) The administrative theory of management is part of the classical theory.

A)True

B)False Answer: True

To view all questions and flashcards with answers, click on the resource link above. Page 3

Chapter 2: The Environment: Culture, Ethics, and Social Responsibility

Available Study Resources on Quizplus for this Chatper

108 Verified Questions

108 Flashcards

Source URL: https://quizplus.com/quiz/37307

Sample Questions

Q1) The standards of right and wrong that influence behavior are ____________.

A)morals

B)laws

C)values

D)ethics

Answer: D

Q2) ________ is the process that involves everyone in an organization focusing on the customer to continually improve product value.

A)Quality

B)Customer value

C)Systems process

D)Total quality management (TQM)

Answer: D

Q3) ______ refers to distinguishing right from wrong and choosing to do the right thing.

A)Ethical choices

B)Personality traits

C)Moral development

D)The golden rule

Answer: C

Page 4

To view all questions and flashcards with answers, click on the resource link above.

Chapter 3: Managing Diversity in a Global Environment

Available Study Resources on Quizplus for this Chatper

112 Verified Questions

112 Flashcards

Source URL: https://quizplus.com/quiz/37308

Sample Questions

Q1) Individuals with birth years ranging from 1946-1964 are known as the __________ generation.

A)Baby Boomers

B)Generation Y/Millennial

C)Traditionalist

D)Generation X

Answer: A

Q2) __________ is considered the most significant factor in holding both women and minorities back from being promoted to top-level positions.

A)Training

B)Education

C)Discrimination

D)Immigration

Answer: C

Q3) The lowest cost/lowest risk form of global business is __________.

A)franchising

B)direct investment

C)contracting

D)global sourcing

Answer: D

To view all questions and flashcards with answers, click on the resource link above. Page 5

Chapter 4: Creative Problem Solving and Decision Making

Available Study Resources on Quizplus for this Chatper

110 Verified Questions

110 Flashcards

Source URL: https://quizplus.com/quiz/37309

Sample Questions

Q1) Problem solving is ________.

A)taking corrective action to meet objectives

B)the process of selecting a course of action that will solve a problem

C)only evaluating the certainty, risk, and uncertainty of a situation

D)the situation that exists whenever objectives are not being met

Q2) Decision making is __________.

A)taking corrective action to meet objectives

B)the process of selecting a course of action that will solve a problem

C)only evaluating the certainty, risk, and uncertainty of a situation

D)the situation that exists whenever objectives are not being met

Q3) Even when a problem already has set objectives and criteria, you still need to complete Steps 2-4 of the decision-making model.

A)True

B)False

Q4) State the difference between an objective and a must or want criteria.

Q5) Which of the following is representative of consistent decision maker?

A)They are often viewed as wishy-washy.

B)They tend to have the worst record for making good decisions.

C)There is often waste and duplication.

D)They tend to follow the steps in the decision-making model.

Page 6

To view all questions and flashcards with answers, click on the resource link above.

Chapter 5: Strategic and Operational Planning

Available Study Resources on Quizplus for this Chatper

110 Verified Questions

110 Flashcards

Source URL: https://quizplus.com/quiz/37310

Sample Questions

Q1) In the strategic planning process, what is the third stage in the process?

A)Implementing and controlling strategies

B)Developing the mission

C)Developing strategies

D)Setting objectives

Q2) _______ is the process of setting short-range objectives and determining in advance how they will be accomplished.

A)Long-range planning

B)Strategic planning

C)Single-use planning

D)Operational planning

Q3) Standing plans are developed for handling nonrepetitive situations.

A)True

B)False

Q4) What is operational planning?

Q5) Which of the following is not a key component of the time management system?

A)Priorities

B)Objectives

C)Plans

D)Budgets

To view all questions and flashcards with answers, click on the resource link above. Page 7

Chapter 6: Managing Change, Innovation, and Entrepreneurship

Available Study Resources on Quizplus for this Chatper

105 Verified Questions

105 Flashcards

Source URL: https://quizplus.com/quiz/37311

Sample Questions

Q1) New machines and equipment, information processing, and automation are examples of changes based on technology.

A)True

B)False

Q2) According to the Department of Labor, a small business employs fewer than __________ workers.

A)25

B)50

C)75

D)100

Q3) List the stages in Lewin's change model and briefly summarize what each stage entails.

Q4) The step in the comprehensive model that includes identifying possible resistance to the change and planning how to overcome it correlates to which step in Lewin's change model?

A)Freezing

B)Unfreezing

C)Refreezing

D)Moving

Q5) How do the four management functions relate to change?

To view all questions and flashcards with answers, click on the resource link above. Page 8

Chapter 7: Organizing and Delegating Work

Available Study Resources on Quizplus for this Chatper

107 Verified Questions

107 Flashcards

Source URL: https://quizplus.com/quiz/37312

Sample Questions

Q1) Give one example in which a mechanistic structure would thrive and one example in which an organic structure would thrive.

Q2) __________ is the grouping of related activities into units.

A)Job design

B)Departmentalization

C)Organizational design

D)Coordination

Q3) Lito works for a business that is part of a large corporation with many diverse business lines that operate autonomously.Lito's business designs and manufactures playground equipment, but the corporation also owns asphalt paving companies, a producer of modular housing, a small amusement park, and a real estate firm.Given this, it seems likely that the parent corporation that owns this diverse portfolio of businesses uses a __________ structure.

A)matrix

B)divisional

C)conglomerate

D)modular

Q4) Explain the difference between flat and tall organizations.

Q5) Explain the difference between job simplification and job expansion.

To view all questions and flashcards with answers, click on the resource link above. Page 9

Chapter 8: Managing Team Work

Available Study Resources on Quizplus for this Chatper

101 Verified Questions

101 Flashcards

Source URL: https://quizplus.com/quiz/37313

Sample Questions

Q1) During the dissatisfaction stage, the group needs to work on resolving two issues before they can move on to the next stage of development.What are the two issues that need to be resolved?

A)Structure and process

B)Structure and performance

C)Strategy and process

D)Strategy and performance

Q2) Group managers are also called __________.

A)group leaders

B)directive leaders

C)empowering leaders

D)designated leaders

Q3) Which of the following is not a form of organizational context?

A)Environment

B)Mission

C)Size

D)Culture

Q4) Norms can change over time.

A)True

B)False

To view all questions and flashcards with answers, click on the resource link above. Page 10

Chapter 9: Human Resources Management

Available Study Resources on Quizplus for this Chatper

105 Verified Questions

105 Flashcards

Source URL: https://quizplus.com/quiz/37314

Sample Questions

Q1) List the steps in preparing for an evaluative appraisal interview.

Q2) Which organization works to protect the safety of American workers?

A)EEOC

B)SSA

C)NLRB

D)OSHA

Q3) Taylor enters each interview with a prepared list of questions but typically asks several unplanned questions of each interviewee, and those questions vary from person to person.Taylor's interviews would be described as __________.

A)semistructured

B)informal

C)partially outlined

D)probing

Q4) More than 70% of American women have reported personally experiencing gender discrimination in the workplace.

A)True

B)False

Q5) Discuss the three methods of employee separation.

Q6) List the steps in preparing for a developmental performance appraisal interview.

To view all questions and flashcards with answers, click on the resource link above. Page 11

Chapter 10: Organizational Behavior: Power, Politics,

Conflict, and Stress

Available Study Resources on Quizplus for this Chatper

101 Verified Questions

101 Flashcards

Source URL: https://quizplus.com/quiz/37315

Sample Questions

Q1) It's harder to hire a person with a good attitude than to change it.

A)True

B)False

Q2) The Big Five personality dimensions do not apply globally.

A)True

B)False

Q3) Successful managers spend more time networking than do average managers.

A)True

B)False

Q4) __________ is also known as the compromising style.

A)Collaborating conflict style

B)Negotiating conflict style

C)Forcing conflict style

D)Accommodating conflict style

Q5) Networking increases which type of power?

A)Coercive

B)Legitimate

C)Connection

D)Referent

Q6) Discuss how power and politics are related. Page 12

To view all questions and flashcards with answers, click on the resource link above. Page 13

Chapter 11: Motivating for High Performance

Available Study Resources on Quizplus for this Chatper

100 Verified Questions

100 Flashcards

Source URL: https://quizplus.com/quiz/37316

Sample Questions

Q1) Discuss the major similarities and differences among the four content motivation theories.

Q2) Which of the following is not a major class of motivation theory?

A)Content motivation theories

B)Internal motivation theories

C)Process motivation theories

D)Reinforcement theories

Q3) Compared to other motivation theories, __________ holds up fairly well cross-culturally because it is flexible.

A)expectancy theory

B)ERG theory

C)two-factor theory

D)acquired needs theory

Q4) The motivators of two-factor theory are also called __________.

A)extrinsic motivators

B)intrinsic motivators

C)advanced motivators

D)high-level motivators

Q5) Explain the performance formula and how to use it.

Q6) Discuss how each of the content motivation theories uses reward and recognition.

Page 14

To view all questions and flashcards with answers, click on the resource link above.

Chapter 12: Leading With Influence

Available Study Resources on Quizplus for this Chatper

100 Verified Questions

100 Flashcards

Source URL: https://quizplus.com/quiz/37317

Sample Questions

Q1) Leadership is a serial emergence of both official and unofficial leaders as part of a simultaneous, ongoing, mutual influence process.Hence, all leadership is __________ leadership.

A)informal

B)emergent

C)organic

D)shared

Q2) When did the Personnel Research Board of the Ohio State University begin a study to determine effective leadership styles?

A)1935

B)1954

C)1945

D)1968

Q3) Which theoretical framework identifies the ideal leadership style as incorporating a high concern for both production and people?

A)Path-goal model

B)Leadership Grid

C)Two-dimensional leadership styles

D)Normative leadership model

To view all questions and flashcards with answers, click on the resource link above.

Page 15

Chapter 13: Communication and Information Technology

Available Study Resources on Quizplus for this Chatper

101 Verified Questions

101 Flashcards

Source URL: https://quizplus.com/quiz/37318

Sample Questions

Q1) All of the following may be signs a person is lying, except __________.

A)misspelled words

B)noncommittal statements

C)inconsistencies in what they say/write

D)repeating the same thing over and over in slightly different ways

Q2) Like advising, reflecting tends to redirect, close, or limit the flow of communication.

A)True

B)False

Q3) When planning a message, one should not consider _________.

A)who should receive the message

B)what feedback will result from the message

C)when the message will be transmitted

D)where the message will be transmitted

Q4) The best way to get feedback is to ___________.

A)combine channels

B)ask for it

C)use oral communication

D)use written communication

Q5) List and define the five questions one should answer before sending a message.

To view all questions and flashcards with answers, click on the resource link above. Page 16

Chapter 14: Managing Control Systems, Finances, and People

Available Study Resources on Quizplus for this Chatper

102 Verified Questions

102 Flashcards

Source URL: https://quizplus.com/quiz/37319

Sample Questions

Q1) Critical success factors are used during what step of the control systems process?

A)Set objectives and standards.

B)Correct or reinforce.

C)Measure performance.

D)Compare performance to standards.

Q2) The major objective of discipline is to change __________.

A)attitudes

B)behaviors

C)perceptions

D)beliefs

Q3) Dianne, an employee at the local hospital, notices a "No Smoking" sign outside the building and around the exits.What primary level of control is being used?

A)Standing plans

B)Self-control

C)Observation

D)Clan control

Q4) Dissatisfied customers often complain to friends.

A)True

B)False

To view all questions and flashcards with answers, click on the resource link above.

Chapter 15: Operations, Quality, and Productivity

Available Study Resources on Quizplus for this Chatper

100 Verified Questions

100 Flashcards

Source URL: https://quizplus.com/quiz/37320

Sample Questions

Q1) Inventory is the stock of materials held for future use.

A)True

B)False

Q2) It is possible to increase production but decrease productivity.

A)True

B)False

Q3) All of the following are ways of increasing productivity, except __________.

A)increasing the value of the outputs but maintaining the value of the inputs

B)increasing the value of the outputs but decreasing the value of the inputs

C)maintaining the value of the outputs but decreasing the value of the inputs

D)maintaining the value of the outputs but increasing the value of the inputs

Q4) The four throughput stages are design, operations, distribution, and service.

A)True

B)False

Q5) All of the following are examples of a tangible product, except __________.

A)a car

B)a computer

C)a textbook

D)legal advice

Q6) What is supply chain management?

Page 18

To view all questions and flashcards with answers, click on the resource link above.