

Introduction to Management Question Bank
Course Introduction
Introduction to Management provides students with a foundational understanding of the principles and practices of management within organizations. The course explores essential managerial functions such as planning, organizing, leading, and controlling, while examining the roles and responsibilities of managers in today's dynamic business environment. Students will analyze management theories, decision-making processes, organizational structures, and the impact of culture and ethics on management. Through case studies, discussions, and practical examples, the course equips learners with skills to effectively manage people and resources to achieve organizational goals.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
Available Study Resources on Quizplus
10 Chapters
1024 Verified Questions
1024 Flashcards
Source URL: https://quizplus.com/study-set/3676

Page 2

Chapter 1: What Is Organizational Behaviour
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73203
Sample Questions
Q1) Organizational behaviour is
A)for managers,employees,and those in the non-profit sectors.
B)for executives and managers only.
C)relevant to only those in the private sector of for-profit businesses.
D)relevant to only those at the workplace.
E)only applicable for entrepreneurs and those working in the private and government sectors.
Answer: A
Q2) The Competing Values Framework recognizes some of the most useful skills needed by individual managers and employees in today's world.These skills identified by the model include
A)skills for achieving sound financial performance.
B)skills for developing recognizable corporate responsibility.
C)computer and information management skills.
D)skills for understanding yourself and others.
E)conflict management skills.
Answer: D
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Chapter 2: Perception, personality, and Emotions
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/73204
Sample Questions
Q1) There are specific common personality types for any given country.
A)True
B)False
Answer: False
Q2) The terms self-fulfilling prophecy and Pygmalion effect have evolved to characterize the fact that people's expectations determine their behaviour.
A)True
B)False
Answer: True
Q3) The norms of our friends,family,and social groups are ________ determinants of our personalities.
A)psychophysical
B)hereditary
C)situational
D)cultural
E)environmental
Answer: E
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Page 4

Chapter 3: Values, attitudes, and Their Effects in the Workplace
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73205
Sample Questions
Q1) Continuance commitment is the obligation an individual feels with regards to continuing with the organization.
A)True
B)False
Answer: False
Q2) Entrepreneurial activity among Canada's Aboriginal peoples has been growing,as has the number of partnerships and alliances between Aboriginal and non-Aboriginal businesses.
A)True
B)False
Answer: True
Q3) The best definition of job satisfaction centres around an individual's general attitude toward his or her job.
A)True
B)False
Answer: True
Q4) Major causes of stress for employees include task demands and personal factors.
A)True
B)False
Answer: True
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Chapter 4: Motivating Self and Others
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/73206
Sample Questions
Q1) Individuals who compare their job inputs and outcomes with those of others and then respond,so as to eliminate any inequities,are demonstrating
A)self-efficacy theory.
B)goal-setting theory.
C)contingency theory.
D)equity theory.
E)expectancy theory.
Q2) Martha has been asked by her manager to carry out a complicated task for which she does not have the skills and knowledge.Her manager says there is not time to send her for training.Martha is unmotivated to attempt the task because she doubts very much that she will be able to perform the required job adequately and within the time deadline.Martha's motivation is characterized as
A)having low instrumentality.
B)having high instrumentality.
C)having low expectancy.
D)having a low valence.
E)having a high expectancy.
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Chapter 5: Working in Teams
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73207
Sample Questions
Q1) The heterogeneity of teams refers to their diversity.
A)True
B)False
Q2) Sometimes coaches are more effective in leading teams than are leaders.
A)True
B)False
Q3) The question "What do others expect of me?" relates to the ________ stage of team development.
A)forming
B)norming
C)storming
D)performing
E)adjourning
Q4) Referring to SCENARIO 5-6,the first stage of the group's development is called norming.
A)True
B)False
Q5) Paraverbal cues are absent in virtual teams.
A)True
B)False

Page 7
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Chapter 6: Communication, conflict, and Negotiation
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73208
Sample Questions
Q1) Organizational boundaries become less relevant as a result of electronic communication.
A)True
B)False
Q2) Conflict exists
A)if there is diversity among the parties involved.
B)only if it is perceived as such by the parties involved.
C)even if it is not perceived as such by the parties involved.
D)if there are differences of opinion by the parties involved.
E)if there is disagreement between the parties involved.
Q3) Referring to SCENARIO 6-4,another term for bargaining is A)negotiating.
B)compromising.
C)yielding.
D)forcing.
E)filtering.
Q4) The feedback loop assists in the filtering process.
A)True
B)False
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Chapter 7: Power and Politics
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73209
Sample Questions
Q1) Power is increased by possession of something that is plentiful and easily available.
A)True
B)False
Q2) The ability to make people dependent upon you will serve to increase your power.
A)True
B)False
Q3) Referring to SCENARIO 7-3,studies show that this situation is probably more about ________ than about work efficiency.
A)power
B)coercion
C)politics
D)lobbying
E)impressions
Q4) Workplace violence and toxicity is a concern in such countries as France,Romania,and the United States but not in Canada,due to our collectivistic culture.
A)True
B)False
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Chapter 8: Leadership
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/73210
Sample Questions
Q1) If the organization you work for is seeking a leader who will set challenging goals and seek improvements in performance,according to path-goal theory,it is looking for a person who demonstrates ________ leadership behaviour.
A)achievement-oriented
B)participative
C)supportive
D)charismatic
E)directive
Q2) In the "full range of leadership model" transactional leaders are considered passive and ineffective by large.
A)True
B)False
Q3) Fiedler proposes that there are two ways to improve leader effectiveness.One of these is to
A)train leaders in leadership skills.
B)be more directive than supportive.
C)change the leader to fit the situation.
D)analyze the situation more carefully.
E)empower employees whenever possible.
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Page 10

Chapter 9: Decision Making,creativity and Ethics
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/73211
Sample Questions
Q1) A company that operates in a way that focuses on the well-being of its employees is reflective of which of the following ethical decision criteria?
A)utilitarianism
B)justice criterion
C)rights criterion
D)criterion of care
E)social responsibility
Q2) Referring to SCENARIO 9-2,you have decided to use the nominal group technique.This will give you the advantage of A)groupshift.
B)participants being honest.
C)building cohesiveness.
D)generating many ideas.
E)processing ideas quickly.
Q3) Discuss in detail the strengths and weaknesses of group decision-making,including the influences that help and hinder groups in this process.Support your answer by illustrating the various techniques that can be used by groups in the decision-making process.
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11

Chapter 10: Organizational Culture and Change
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73212
Sample Questions
Q1) An example of an unfreezing strategy is when management offers incentives,such as paid moving costs or pay increases to employees in order to encourage them to accept the change.
A)True
B)False
Q2) Unfreezing is defined as "change efforts that are intended to overcome the pressures of individual resistance and group conformity."
A)True
B)False
Q3) Referring to SCENARIO 10-2,the growth in more career-oriented people who do not have children in St.Albert is a(n)________ of change,which may lead to changes in the mission and the values of the Young Mom's Club in the future.
A)driving force
B)barrier
C)restraining force
D)unfreezing force
E)supportive force
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