Introduction to Management
Midterm Exam
Course Introduction
Introduction to Management provides students with a foundational understanding of the principles and practices essential to effective management in organizations. The course covers key topics such as planning, organizing, leading, and controlling, while also exploring concepts like decision-making, motivation, leadership styles, and organizational structure. Through case studies, discussions, and interactive activities, students learn how managers contribute to organizational success and are introduced to contemporary challenges facing managers in a global environment. This course equips students with the knowledge and skills needed to analyze management issues and apply basic management techniques in real-world situations.
Recommended Textbook
Developing Management Skills 9th Edition by
David A. Whetten
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10 Chapters
981 Verified Questions
981 Flashcards
Source URL: https://quizplus.com/study-set/2554
Page 2
Chapter 1: Developing Self-Awareness
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/50826
Sample Questions
Q1) It is obvious that Talia values her privacy as she rarely talks about her husband and children in conversations with her co-workers.Based on Trompenaars' dimensions of national culture,which cultural dimension does Talia's behavior in the workplace most closely relate to?
A) Specific vs. diffuse
B) Achievement vs. ascription
C) Universalism vs. particularism
D) Individualism vs. collectivism
E) Affective vs. neutral
Answer: A
Q2) If you are cheating on this test,you are violating an instrumental value.
A)True
B)False Answer: True
Q3) Assume you are a male during the late 1960s.If you joined the protests against the Vietnam War because you didn't want to go (you had college to finish),your level of maturity was self-centered.
A)True
B)False Answer: True
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Chapter 2: Managing Personal Stress
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) Mary is suffering work stress as a result of her interactions with her new boss,who recently transferred from Finland.He has reorganized the work based on teams.In Mary's team,there is no agreement on who should do what or on the purpose of the team.Her stress is from which stressor?
A) Time stress
B) Encounter stress
C) Situational stress
D) Anticipatory stress
Answer: B
Q2) George just found out that Bill received a letter from the IRS about a certain deduction Bill took.George took the same deduction.George is worried.This is an example of situational stress.
A)True
B)False
Answer: False
Q3) Redesigning a job is suggested in the text as a way to eliminate time stress.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Solving Problems Analytically and Creatively
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/50828
Sample Questions
Q1) What is the natural tendency of people in resolving problems?
A) Select the first reasonable solution that comes to mind
B) Select the first reasonable problem that comes to mind
C) Select the best solution after evaluating all the alternatives
D) None of the answer choices are correct.
Answer: A
Q2) One of the most common blocks to creativity involves a person becoming so committed to a particular point of view that they fail to identify themes that link the problem to other related areas of knowledge.Which of the following describes this phenomenon?
A) Morphological synthesis
B) Perceptual stereotyping
C) Ignoring commonalities
D) Synectics
Answer: C
Q3) Involving others in implementing the solution to a problem will increase support of and decrease resistance to the solution.
A)True
B)False
Answer: True
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Chapter 4: Building Relationships by Communicating
Supportively
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) The CEO from headquarters has just arrived.You make some opening comments and she replies,"I'm glad to be here.I look forward to talking to everyone here that has made this plant number one." Looking straight at you she continues,"My time is yours to do as you see fit." She then looks at her watch.What type of communication is this an example of?
A) Congruent communication
B) Supportive communication
C) Incongruent communication
D) Disowned communication
Q2) You notice that since hiring Barbara,she is always working early and stays late; she appears to be working very hard.Co-workers have commented on how much they enjoy working with Barbara.Yesterday,in a conversation with her,she remarked how she was unhappy with her performance but was determined to try harder.This surprised you since you find her very capable,competent,and hard working.What kind of problem is Barbara most likely facing?
A) A problem that needs counseling
B) A problem that needs coaching
C) A problem that needs person-oriented communication
D) A problem that needs global communication
Q3) Briefly explain the eight principles of supportive communication.
Page 6
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Chapter 5: Gaining Power and Influence
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Which of the following influence strategies are the most egalitarian in nature?
A) Retribution
B) Reciprocity
C) Reason
D) Relevance
Q2) During the interview process,the interviewer told you that the position you have applied for has been in this organization for over 50 years.You having been looking for a job that affords you discretion.Which statement describes your reaction to the news from the interviewer?
A) Good news, all the problems have been worked out.
B) Not so good news
C) Interesting, but not related to the amount of discretion you might have
Q3) A negative view of "personal power" is held by cultures that place a high value on which of the following:
A) Ascription
B) Individualism
C) Achievement
D) Isolationism
Q4) Explain the arguments of structural hole theory.
Q5) What could you do to maintain position power if you were the plant manager?
Page 7
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Chapter 6: Motivating Others
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) After interviewing a candidate for a job,the interviewing manager decides that he likes the candidate.He finds his personality exceptional.When the manager refers to the candidate's personality,to what is he referring?
A) Aptitude
B) Desire
C) Commitment
D) Motivation
E) Training
Q2) What are the high-priority action items you would include in a consulting report to Steve Morgan,president of EL? Focus on specific actions that he could initiate that would better use the abilities of the staff and foster a more motivating work environment.
Q3) The principal tools available for overcoming poor performance problems due to lack of ability are resupply,retrain,refit,reassign,and release.
A)True
B)False
Q4) Ability equals aptitude multiplied by training and commitment.
A)True
B)False
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Chapter 7: Managing Conflict
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) In discussing a problem with someone,what is the first step?
A) Be sure your feelings are not known to the person who caused the problem in the first place
B) Acknowledge accountability for your feelings
C) Encourage two-way discussion
D) Persist until understood
Q2) Describe an example (real or fictional)of compromising as a conflict management approach.Diagnose whether the use of compromising was appropriate to the situation and,if not,what approach would have been preferable.
Q3) When mediating a conflict,when is meeting separately with the parties useful?
A) When the parties agree on the root causes of the problem
B) When parties have equal status
C) When the parties have a history of recurring disputes
Q4) In managing conflict,a manager must be able to understand how cultural differences and other diversity issues may affect the situation.
A)True
B)False
Q5) Explain the four types of interpersonal conflicts and provide an appropriate workplace example for each.
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Chapter 8: Empowering and Delegating
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) You have recently been promoted to a managerial position and have been assigned a mentor who will provide you with guidance.The assignment of a mentor is related to the providing of information guideline of empowerment.
A)True
B)False
Q2) Which is an accurate interpretation of the personal assessment score results?
A) Both Bill and George will sense relatively high levels of empowerment.
B) Bill feels more empowered than George.
C) George feels more empowered than Bill
D) Neither Bill nor George is likely to sense a high level of empowerment
Q3) Which of the following is a good way to increase Bill's sense of empowerment?
A) Help him feel more confident in his work.
B) Give him the opportunity to make more choices about how he does his work.
C) Help him see how his work connects with his deeply held values.
D) Create a better relationship with him so that he knows he can count on you.
Q4) Nine principles were provided on how to develop empowerment in employees.Explain five of these principles and provide an example of each principle.
Q5) How is power used instead of empowerment? What needs to change to shift power to empowerment?
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Chapter 9: Building Effective Teams and Teamwork
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) As a leader of a team,skills on how to manage conflict would be extremely useful in the storming stage of team development.
A)True
B)False
Q2) As a team leader,Ginger's team has recently been assigned to develop a new product that is viewed as a risky assignment in her company.To build credibility,what is best for Ginger to do?
A) Focus primarily on managing agreement and disagreement among her team members during this assignment
B) Express views with which her team members can agree, such as "We have a lot of diversity of opinion in our team regarding this assignment."
C) Ask the human resources department to provide training that focuses on creative thinking to her team members
D) Provide her team members with statistics related to the number of new products that have succeeded
Q3) Explain the four stages of team development and the key interpersonal behaviors typically exhibited by team members in each stage.
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11
Chapter 10: Leading Positive Change
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) Which is a method for institutionalizing the vision of positive change?
A) Focus on positive deviance
B) Build on strengths and best self
C) Institute symbolic events
D) Communicate the vision frequently
E) Turn students into teachers
Q2) According to the textbook authors,almost anything can be reproduced in less than half a year.
A)True
B)False
Q3) Which question would facilitate articulating the right-brained side of a vision statement?
A) What represents peak performance?
B) What are the criteria we should monitor?
C) What strategic advantage do we have?
D) Who are the key customers?
Q4) Organizations are formed to create stability,steadiness,and predictable conditions.They try to constrain as much change as possible.
A)True
B)False
Page 12
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