Introduction to Management
Midterm Exam
Course Introduction
Introduction to Management provides students with a foundational understanding of the roles, functions, and principles of management within organizations. The course explores core management theories, decision-making processes, organizational structures, leadership styles, and the dynamics of teams and motivation. Students will develop practical skills in planning, organizing, leading, and controlling resources to achieve organizational goals, while also examining the impact of the external environment on managerial decisions. Through case studies and real-world examples, the course equips learners with the tools necessary to analyze management challenges and implement effective solutions in a variety of business contexts.
Recommended Textbook
Human Resource Management Essential Perspectives 6th Edition by Robert L. Mathis
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10 Chapters
558 Verified Questions
558 Flashcards
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Chapter 1: Human Resource Managements Role and Strategic Nature
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) An activity of HR management that is important to facilitating good employee relations is _______________.
A)a voluntary workplace suggestion system
B)the distribution of a company newsletter
C)the development and communication of HR policies and procedures
D)an employee assistance program
Answer: C
Q2) Compensation costs for hourly production workers is greatest in _______
A)U.S
B)Japan
C)Germany
D)France
Answer: C
Q3) "The shared values and beliefs in an organization" is a definition of _______________.
A)organizational norms
B)organizational culture
C)organizational ethics
D)organizational commitment
Answer: B
Page 3
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Chapter 2: Equal Employment Opportunity
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60 Flashcards
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Sample Questions
Q1) Affirmative action consists of _______________ to specify how many of which types of individuals they hope to have in their workplaces in the future.
A)goals, methods of recruitment, and timetables
B)targets, methods of recruitment, and staffing policies
C)targets, staffing policies, and timetables
D)goals, targets, and timetables
Answer: D
Q2) Identify the actions an employer should take to insure compliance with the ADA.
Answer: Employers are required to identify the essential functions of the job and to make reasonable accommodation for individuals with disabilities. Employers must be cautious not to ask job applicants any questions about past or present medical information until a conditional job offer is made.
Q3) In order to file a claim of sexual harassment, an individual must claim that they were victim to pervasive and unwelcome conduct of a sexual nature, and that the harasser had a "matching" sexual orientation with the victim.
A)True
B)False
Answer: False
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Chapter 3: Individualshr Planningjob Analysis
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47 Flashcards
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Sample Questions
Q1) Companies are being forced to study reasons why employees remain and leave organizations primarily because _______________.
A)absenteeism trends are increasing
B)there are fewer qualified and productive people in the workforce, and the higher performers are more in demand
C)employees are less loyal today than they used to be
D)they have control over whether employees choose to leave the organization
Answer: B
Q2) The degree to which employees believe in and accept organizational goals and desire to remain with the organization is referred to as _______________.
A)organizational commitment
B)employee loyalty
C)job satisfaction
D)motivation
Answer: A
Q3) Turnover is costly and managers should take every precaution to avoid it.
A)True
B)False
Answer: False
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Chapter 4: Staffing: Recruiting and Selection
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51 Flashcards
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Sample Questions
Q1) The most effective interviewers tend to have an innate talent in communicating with people.
A)True
B)False
Q2) One of the disadvantages of filling jobs externally, as compared to internally, is that new hire training is more expensive and takes longer.
A)True
B)False
Q3) Describe why strategy and HR planning play such a key role in the recruiting process.
Q4) The director of HR realizes that the KSAs currently used for hiring entry-level engineers are outdated.In order to establish which KSAs are needed, a _______________ is required.
A)selection requirements study
B)performance appraisal analysis
C)test validation
D)job analysis
Q5) What strategies might help organizations better manage selection activities?
Q6) Describe some of the external sources of job candidates.
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Chapter 5: Training and Talent Management
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52 Flashcards
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Sample Questions
Q1) What should an organization do if it wants to enhance the relationships between training, learning, and job performance?
A)Give the trainees a pre-training test and post-training test to measure their learning from the training.
B)Give the trainees a real business problem to solve as part of their training.
C)Offer interactive e-learning as a training method.
D)Outsource the training to subject matter experts.
Q2) Jeffrey Bean, Manager of Operations for a large retail chain, recently attended an off-site training program which was designed to teach managers new ideas and methods for managing the department's work and making his operation more efficient. When Jeffrey went back to the office, he thought, "This is never going to work. Those ideas are good in theory, but it's just not practical to change the processes we already have in place." Jeffrey's reaction describes a situation of _______________.
A)encapsulated development
B)classroom paralysis
C)lack of self-efficacy
D)transfer of training error
Q3) Identify some commonly used training evaluation metrics.
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Chapter 6: Performance Management and Appraisal
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Sample Questions
Q1) A supervisor's rating of an employee's attitude is an example of a/an _______________ of performance.
A)subjective measure
B)objective measure
C)deficient measure
D)acceptable measure
Q2) Describe the philosophy behind the multisource/360° feedback appraisal and how it is used. Also identify some of its drawbacks.
Q3) A/An______________ is conducted as part of the day-to-day working relationship between a manager and an employee.
A)feedback system
B)systematic appraisal
C)HR evaluation
D)informal appraisal
Q4) One advantage of having supervisors and managers rated by their employees is that this type of rating program can help make the managers more responsive to employees.
A)True
B)False
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Chapter 7: Total Rewards and Compensation
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70 Flashcards
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Sample Questions
Q1) A prevailing wage is required for _______________ and is associated with the rate of pay paid by _______________.
A)federal construction projects; a majority of the employers in a geographical area
B)state construction projects; a majority of the employers in the associated state
C)federal construction projects; a majority of the employers contracted on the construction project
D)state construction projects; a majority of the employers contracted on the construction project
Q2) For most organizations, which group must approve the executive compensation package?
A)Shareholders
B)Security and Exchange Commission
C)Board of Directors
D)Internal Revenue Service
Q3) A lump-sum increase is a one-time payment for an equity adjustment.
A)True
B)False
Q4) Identify the major provisions of the Fair Labor Standards Act (FLSA).
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Chapter 8: Variable Pay and Benefits
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Sample Questions
Q1) Special incentive programs focus on rewarding lower-performing individuals in an attempt to motivate and encourage improved performance.
A)True
B)False
Q2) Which of the following is an assumption of variable-pay systems?
A)Some jobs contribute more to organizational success than others.
B)Time spent each day is the primary measure of short-term contributions.
C)Differences in individual contributions to the organization are recognized through different base pay levels.
D)Length of time with the organization is the primary differentiating factor among people.
Q3) A/An ______________distributes a portion of the organizational profits to employees.
A)profit sharing plan
B)team-based incentive plan
C)gainsharing plan
D)employee stock ownership plan (ESOP)
Q4) Identify which benefits are mandated by federal law.
Q5) Describe the various methods of compensating sales employees.
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Chapter 9: Risk Management and Employee Relations
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Sample Questions
Q1) The purpose of___________ is the protection of employees and organizational facilities.
A)ergonomics
B)enforcement
C)security
D)safety
Q2) The best discipline is _______________.
A)administered in public
B)administered off-the-job
C)self discipline
D)positive reinforcement
Q3) Employers in the private sector do not have the right to monitor company e-mail and voice mail unless employees waive their rights to free speech.
A)True
B)False
Q4) Define the term "security" with respect to the workplace, and describe what actions an employer can take to minimize the risk of workplace violence.
Q5) Identify which employers are covered by OSHA, and explain OSHA's recordkeeping requirements.
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Chapter 10: Labor Relations
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Sample Questions
Q1) Which agency, set up as an impartial umpire of the organizing process, enforces all of the provisions of the labor relations acts?
A)National Labor Relations Board
B)U.S.Department of Labor
C)Federal Labor-Management Conciliation Authority
D)Federal Workers Protection Board
Q2) Except in industries covered by the Railway Labor Act, supervisors are not eligible to be represented by a union.
A)True
B)False
Q3) It is speculated that deregulation, foreign competition, and a larger number of people looking for jobs have _______________.
A)been caused by union militancy
B)contributed to the decline of unions
C)prompted increased government regulations of the union/management relationship
D)been the catalyst for increases in union membership
Q4) Explain the purpose of a grievance procedure, and identify the five typical steps involved in the procedure.
Q5) Discuss the current "state of labor unions" in the United States.
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