Introduction to Management Information Systems
Test Bank
Course Introduction
Introduction to Management Information Systems explores the fundamental concepts and applications of information systems in modern organizations. The course examines how businesses leverage technology to achieve strategic goals, improve efficiency, and support decision-making processes. Topics include the components of information systems, business processes, data management, systems development, cybersecurity, and the ethical and social issues related to information technology. By the end of the course, students will understand the role of management information systems in organizational success and gain practical knowledge for evaluating and implementing information systems solutions.
Recommended Textbook Processes Systems and Information An Introduction to MIS 1st Edition by David
Available Study Resources on Quizplus
12 Chapters
1369 Verified Questions
1369 Flashcards
Source URL: https://quizplus.com/study-set/944
Page 2
M. Kroenke
Chapter 1: Introduction to MIS
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/18586
Sample Questions
Q1) Which of the following statements regarding an information system is true?
A) It does not produce data, but merely retrieves it.
B) It is synonymous with business processes.
C) It stores data and produces information.
D) It is tied to a single business process.
Answer: C
Q2) What is abstract reasoning and systems thinking? Give an example for each.
Answer: Abstract reasoning is the ability to make and manipulate models.Constructing a model of the five components of an information system is an example of abstract reasoning.
Systems thinking is the ability to model the components of the system and to connect the inputs and outputs among those components into a sensible whole, one that explains the phenomenon observed.Modeling system components and showing how components' inputs and outputs relate to one another is an example of systems thinking.
Q3) An example of abstract reasoning skills is the ability to construct a model.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Business Processes, Information Systems, and Information
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/18587
Sample Questions
Q1) What is the primary difference between data and information?
A) Information is processed to get data.
B) Data is processed to get information.
C) Data, unlike information, is related to hardware.
D) Information, unlike data, is a component of an information system.
Answer: B
Q2) Data is subjective.
A)True
B)False
Answer: False
Q3) You have written a five-paragraph essay on "Crisis Management" using Microsoft Word. In this case, each paragraph of the report is an example of ________, while Microsoft Word is an example of ________.
A) software; hardware
B) an activity; an actor
C) data; software
D) a structured process; a dynamic process
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Hardware, Software, and Networks
Available Study Resources on Quizplus for this Chatper
124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/18588
Sample Questions
Q1) What does "https" in a browser's address bar signify?
A) It is a protocol for source code that is available to the public.
B) It is a protocol for e-mail transmissions.
C) It is a protocol for secure transmissions.
D) It is a protocol for moving files over the Internet.
Answer: C
Q2) Which of the following refers to a communication line that has different upload and download speeds?
A) SOHO
B) broadband
C) ADSL
D) SDSL
Answer: C
Q3) A megabyte is ________.
A) 1,024 bytes
B) 1,024 K
C) 1,024 MB
D) 1,024 GB
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Database Processing
Available Study Resources on Quizplus for this Chatper
115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/18589
Sample Questions
Q1) Database developers use the DBMS to create tables, relationships, and other structures in the database.
A)True
B)False
Q2) Why are database application programs needed?
Q3) A(n)________ is an attribute (or group of attributes)whose value is associated with one and only one entity instance.
A) relationship
B) query
C) identifier
D) primary key
Q4) The format of metadata is consistent across all software products used to process databases.
A)True
B)False
Q5) Which of the following is a popular DBMS product from Microsoft?
A) PowerPoint
B) Outlook
C) Silverlight
D) Access
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Using IS to Improve Processes
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/18590
Sample Questions
Q1) What are inbound logistics processes? Explain with the help of an example.
Q2) An efficient objective is one that focuses on doing the right things, thereby helping achieve organizational strategy.
A)True
B)False
Q3) What are managerial processes?
Q4) Service processes transform inputs into outputs.
A)True
B)False
Q5) Strategic processes seek to resolve issues that have a long-range impact on the organization.
A)True
B)False
Q6) Strategic processes focus on the use of resources.
A)True
B)False
Q7) What are human resources processes? Give examples of operational, managerial, and strategic human resources processes.
Q8) Explain the two categories of non-IS process improvement.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Supporting Processes with ERP Systems
Available Study Resources on Quizplus for this Chatper
117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/18591
Sample Questions
Q1) With information silos, the data needed by one process are stored in an information system designed and used in another process.
A)True
B)False
Q2) An EAI system appears as an integrated database to the user.
A)True
B)False
Q3) An ERP solution contains a company's actual operational data.
A)True
B)False
Q4) Infor is known primarily for its retail-oriented ERP software.
A)True
B)False
Q5) Small organizations expand IT from one person to a small staff, but frequently this staff is isolated from senior-level management.
A)True
B)False
Q6) What are the three roles of people involved with an ERP system?
Q7) Describe the different ERP job titles.
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Supporting the Procurement Process with SAP
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/18592
Sample Questions
Q1) Which of the following supply chain processes is strategic in nature?
A) evaluation of suppliers
B) returns management
C) procurement of materials
D) supplier relationship management
Q2) RSA Cycles, Inc. is a leading bicycle manufacturer. The company manufactures bicycles that cater to different market segments. Which of the following items, stored in RSA's warehouse, is considered finished goods inventory?
A) metal parts obtained from small suppliers
B) tires that are procured from a vendor
C) bicycles that are to be shipped to retailers
D) tools that workers use in the production process
Q3) CBI initiated the planning process to implement SAP by determining the structure of its industry.
A)True
B)False
Q4) Describe the procurement process in an organization.
Q5) Describe the three-way match needed to approve payments in CBI.
Q6) What are the main procurement activities?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Supporting the Sales Process with SAP
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/18593
Sample Questions
Q1) Describe the benefits of SAP for CBI's sales process.
Q2) Which of the following is a CRM process?
A) demand management
B) service
C) procurement
D) returns management
Q3) Which of the following facilitates process integration?
A) maintaining independent databases
B) developing mutually supportive processes
C) restricting access to sensitive data
D) decentralizing process activities
Q4) Prior to the implementation of SAP at CBI, the updated finished goods inventory data was sent to CBI's salespeople overnight.
A)True
B)False
Q5) Shipping products to customers is considered a sales activity.
A)True
B)False
Q6) Describe B2B, B2C, and B2G e-commerce companies.
Q7) Discuss the importance of sales for a business.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Collaboration Processes and Information Systems
Available Study Resources on Quizplus for this Chatper
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/18594
Sample Questions
Q1) A manager wants a document to be first edited by an employee and then reviewed by another employee. This is an example of ________ workflow.
A) concurrent
B) parallel
C) sequential
D) synchronized
Q2) The major tasks of a project are accomplished during the ________ activity of project management.
A) planning
B) starting
C) doing
D) wrapping up
Q3) A floor supervisor is making a(n)________ decision when she allocates tasks to workers.
A) operational
B) broad-scope
C) corporate
D) strategic
Q4) What is Microsoft SharePoint?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: The Impact of Web 20 and Social Media on Business Processes
Available Study Resources on Quizplus for this Chatper
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/18595
Sample Questions
Q1) Sharing social media sites allow users to collaborate with each other.
A)True
B)False
Q2) Which of the following is an example of a Web 2.0 application?
A) Facebook
B) MS Office
C) TurboTax
D) Encyclopedia Britannica
Q3) The number of relationships and relationship strength are factors that contribute to social capital.
A)True
B)False
Q4) With AdWords, Google charges advertisers when ________.
A) customers use a search word that the advertiser selected
B) their advertisements are displayed in Google's search results
C) customers click on the advertiser's link
D) their advertisements are converted to a sale or registration
Q5) Explain how social media helps organizations' promotion processes.
Q6) What is Web 2.0?
Q7) What is social media? Explain with the help of examples. Page 12
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: Business Intelligence
Available Study Resources on Quizplus for this Chatper
119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/18596
Sample Questions
Q1) Supervised data analysis is also known as data-driven analysis.
A)True
B)False
Q2) Problematic data that is presented for business intelligence is called clustered data.
A)True
B)False
Q3) Clickstream data is used to track everything the customer does at a Web site.
A)True
B)False
Q4) A digital dashboard is an electronic medium used to output data in the reporting process.
A)True
B)False
Q5) List the major activities in the informing process.
Q6) Augmented reality is a mashup of the real world supplemented by data about the objects in that world.
A)True
B)False
Q7) What are the measures and dimensions of an OLAP report?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 12: MIS Management Processes: Process
Management, Systems Development, and Security
Available Study Resources on Quizplus for this Chatper
119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/18597
Sample Questions
Q1) Most secure communication over the Internet uses a protocol called HTTP.
A)True
B)False
Q2) Establishing security policies is a security function of senior management.
A)True
B)False
Q3) What is meant by pretexting and phishing?
Q4) Biometric authentication uses personal physical characteristics to authenticate users.
A)True
B)False
Q5) Two different keys are used for coding and decoding in symmetric encryption.
A)True
B)False
Q6) Denial-of-service attacks involve the sending of anonymous e-mails to users. A)True
B)False
Q7) Differentiate between a hot site and a cold site.
Q8) What is spoofing? What are the two types of spoofing? Page 15
Q9) Differentiate between symmetric encryption and asymmetric encryption.
To view all questions and flashcards with answers, click on the resource link above. Page 16