Introduction to Intercultural Communication Test Bank
Course Introduction
Introduction to Intercultural Communication explores the fundamental concepts, theories, and practical skills necessary for effective communication across diverse cultural contexts. Students will examine how culture influences perception, behavior, language, and nonverbal communication, as well as the challenges and opportunities presented by globalization, migration, and technological advancement. Through case studies, interactive activities, and reflective exercises, the course aims to foster cultural awareness, empathy, and adaptability, equipping students with the tools to navigate and succeed in multicultural environments both professionally and personally.
Recommended Textbook
Intercultural Communication A Contextual Approach 6th Edition by James W. Neuliep
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12 Chapters
305 Verified Questions
305 Flashcards
Source URL: https://quizplus.com/study-set/1694
Page 2
Chapter 1: The Necessity of Intercultural Communication
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) Intercultural communication necessarily involves a clash of communicator style.
A)True
B)False
Answer: True
Q2) About 20%,or 1 in 5 U.S.adults,experience communication apprehension when interacting with someone from their own culture.
A)True
B)False
Answer: True
Q3) Competently interacting with someone from a different culture requires a certain amount of knowledge,motivation,and
A)perception.
B)skill.
C)sensitivity.
D)culture.
Answer: B
Q4) Intercultural communication is primarily a verbal act between people.
A)True
B)False
Answer: False
Page 3
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Chapter 2: The Cultural Context
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Which of the following statements best describes a strong uncertainty avoidant culture?
A)Uncertainty is seen as a normal part of life.
B)Uncertainty is seen as a continuous threat.
C)Most of the population experiences communication apprehension.
D)Few people experience communication apprehension.
Answer: B
Q2) During intercultural communication,higher uncertainty is usually associated with lower anxiety.
A)True
B)False
Answer: False
Q3) Which of the following countries is the most collectivistic?
A)The United States
B)Japan
C)Russia
D)Canada
Answer: B
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Chapter 3: The Microcultural Context
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23 Verified Questions
23 Flashcards
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Sample Questions
Q1) The Hmong are traditionally a collectivistic,large power distance culture.
A)True
B)False
Answer: True
Q2) Though not always,microcultural groups generally have more power than the majority or "macro" culture.
A)True
B)False
Answer: False
Q3) In many cultures,the subordinate microcultural groups do not contribute to the construction of the language of the dominant group.
A)True
B)False
Answer: True
Q4) Microcultures can be different from the larger culture in a variety of ways,often because of race or ethnicity.
A)True
B)False
Answer: True
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Chapter 4: The Environmental Context
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) Although the need for privacy is innate and universal,the degree to which an individual human feels the need for seclusion varies considerably across cultures.
A)True
B)False
Q2) Compare and contrast (do both)high and low load environments.
Q3) Which list of terms best describes an environment with a low load?
A)Certain,redundant,and probable.
B)Fast-paced and quick.
C)Crowded,immediate,and dense.
D)Sluggish,slow,and lingering.
Q4) Many Western societies believe that nature is
A)to be controlled,domesticated,and subjugated.
B)an omnipotent force that is unmanageable.
C)consistent,orderly,and cyclical.
D)random,chaotic,and disorderly.
Q5) Which of the following best describes fixed-feature space?
A)Moveable space such as furniture and seating.
B)Permanent space such as walls,floors,and windows.
C)Perceptual space that varies according to the movement of the interactants.
D)Psychological space such as monochronic and polychronic orientations.
Page 6
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Chapter 5: The Perceptual Context
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) Although the amount of information stored in short-term memory is quite limited,it can be stored permanently.
A)True
B)False
Q2) Semantic long-term memory refers to
A)the preservation of auditory stimulation.
B)the type of information pertaining to the unique experiences of the individual.
C)the preservation of a person's general conceptual world.
D)the preservation of iconic stimulation.
Q3) Negative arousal,or anxiety,is also thought to interfere with the retrieval of information from long-term memory.
A)True
B)False
Q4) Ethnocentrism serves a valuable function when one's central group is under actual attack or threat of attack because it forms the basis for patriotism and the willingness to sacrifice for one's central group.
A)True
B)False
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Chapter 6: The Sociorelational Context
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) The extended family is prevalent in most
A)high context collectivistic cultures.
B)low context collectivistic cultures.
C)high context individualistic cultures.
D)low context individualistic cultures.
Q2) An out-group is a group whose attributes are dissimilar from those of the in-group,or that oppose the accomplishment of the in-group's goals.
A)True
B)False
Q3) Usually,though not necessarily,voluntary membership in-groups serve as positive reference groups.
A)True
B)False
Q4) Voluntary membership groups are those to which people consciously choose to belong,including one's political affiliation and religion,among others.
A)True
B)False
Q5) In all cultures people assume roles.Discuss the relationship between roles and communication.
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Chapter 7: The Verbal Code: Human Language
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Which of the following is the best definition of a symbol?
A)An arbitrarily selected and learned stimulus representing something else.
B)An arbitrary stimulus naturally connected to its referent.
C)An arbitrarily selected and learned phoneme that represents a morpheme.
D)An arbitrarily selected and learned morpheme that represents a phoneme.
Q2) A contextual style of communication tends to
A)amplify the individual identity of the speaker.
B)accentuate and highlight one's role identity and status.
C)be very direct and precise.
D)include the use of personal pronouns.
Q3) A direct verbal style is often seen in high-context and collectivistic cultures and is one where the speaker's intentions are hidden or only hinted at during interaction. A)True B)False
Q4) What is the fundamental tenet of the Sapir-Whorf hypothesis and how have contemporary linguists reacted to it?
Q5) An instrumental style of communication is receiver and process oriented. A)True B)False
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Chapter 8: The Nonverbal Code
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) Which of the following terms refers to the study of communication with the perception and use of space?
A)Paralanguage
B)Haptics
C)Proxemics
D)Kinesics
Q2) Proxemics includes the study of gestures,hand and arm movements,leg movements,facial expressions,eye gaze and blinking,and stance or posture.
A)True
B)False
Q3) Nonnative accents are associated with a wide range of negative stereotypes,including perceptions that the people who speak them are less intelligent,less loyal,less competent,and lower in social status.
A)True
B)False
Q4) Defend or refute the idea that persons of different races "all look alike."
Q5) Researchers believe that some facial expressions of emotion are universal.
A)True
B)False
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Chapter 9: Developing Intercultural Relationships
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22 Verified Questions
22 Flashcards
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Sample Questions
Q1) Which of the following strategies is most likely to be used by a person from a high context culture when trying to reduce uncertainty?
A)Ask a lot of questions.
B)Focus on the other's social background.
C)Engage in direct eye contact.
D)Engage a variety of verbal strategies.
Q2) How does intercultural communication apprehension (ICA)affect the uncertainty reduction process?
Q3) According to uncertainty reduction theory,when strangers first meet,their primary goal is to reduce uncertainty and increase predictability in their own and the other person's behavior.
A)True
B)False
Q4) A major difference between Eastern and Western relationships is that
A)Eastern cultures engage in long-term and asymmetrical reciprocity.
B)Western cultures engage in long-term and asymmetrical reciprocity.
C)Eastern cultures engage in short-term and symmetrical reciprocity.
D)Eastern cultures engage in contractual reciprocity.
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Chapter 10: Intercultural Conflict
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23 Verified Questions
23 Flashcards
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Sample Questions
Q1) The intermediary level of Kim's Model of Intercultural Conflict refers to A)defined outside cultural mediators.
B)the actual location and context of the conflict.
C)the status of the interactants involved.
D)none of the above
Q2) Persons in low-context cultures,in general,prefer
A)direct communication about the conflict.
B)indirect communication about the conflict.
C)self-face communication about the conflict.
D)other-face communication about the conflict.
Q3) One's conflict interaction style is based on two communication dimensions,including A)integrating and accommodating.
B)avoiding and dominating.
C)self-face need and other-face need.
D)mutual-face need and interface need.
Q4) Briefly discuss Broome's Model of Building a Culture of Peace Through Dialogue.
Q5) Briefly discuss the fundamental components of the Intercultural Conflict Style (ICS)Inventory.
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Chapter 11: Intercultural Communication in Organizations
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23 Verified Questions
23 Flashcards
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Sample Questions
Q1) China has now surpassed Germany as the largest exporter of A)automobiles.
B)beer and ale.
C)agriculture.
D)wool.
Q2) Unlike many U.S.or Japanese corporate conglomerates whose global market success is attributable to diversification,many German firms concentrate on specialization.
A)True
B)False
Q3) In comparison with US managers,Japanese managers use influence tactics that are A)direct and concise.
B)guilt oriented.
C)subtle and indirect.
D)punishment oriented.
Q4) Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.
A)True
B)False
Page 13
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Chapter 12: Acculturation, Culture Shock, and Intercultural Competence
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Re-entry shock occurs when people return home after an extended stay in a foreign culture and they experience another round of culture shock,this time in their native culture.
A)True
B)False
Q2) The affective component of intercultural competence consists of how much one knows about the culture of the person with whom one is interacting.
A)True
B)False
Q3) Host conformity pressure refers to
A)the extent to which natives within the host culture exert pressure on newcomers to conform to their values,beliefs,and practices.
B)the amount of influence the newcomer's group wields in the host culture.
C)the receptivity of the host culture toward newcomers.
D)The receptivity of the newcomers toward the host culture.
Q4) Neuliep's textbook,Intercultural Communication: A Contextual Approach,is excellently written.
A)True
B)False
Page 14
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